1. FACT
MYTH
Chatbots are only for big
organizations
Building chatbots could be
expensive
There are many AI Chatbot
builder platforms available at
an affordable cost e.g.
BotPenguin. Using these
platforms, you can cost-
effectively deploy the desired
chatbot which can help to
cut down customer service
cost costs.
Grand View Research a marketing
analyst company shows that AI
technology is inspiring startups to
incorporate chatbots to achieve
definitive success and the mid-
scale enterprise segment is
expected to grow at the highest
CAGR.
V E R S U S
ABOUT CHATBOT AMONG THE
MASSES.
Chatbots are only for
customer service sectors
Enterprise-grade chatbots have
the ability to deliver optimum
results when mapped with an
appropriate use case in any
industry. Chatbots are poised to
disrupt the way we interact
within our organization and
with our customers.
MYTH FACT
People are uncomfortable talking
to chatbots
This statement is only true for
primitive chatbots that fail to
resolve client issues. If the chatbot is
implemented well, people are eager
to chat with it and enjoy the
communication.