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FACT
MYTH
Chatbots are only for big
organizations
Building chatbots could be
expensive
There are many AI Chatbot
builder platforms available at
an affordable cost e.g.
BotPenguin. Using these
platforms, you can cost-
effectively deploy the desired
chatbot  which can help to
cut down customer service
cost costs.
Grand View Research a marketing
analyst company shows that AI
technology is inspiring startups to
incorporate chatbots to achieve
definitive success and the mid-
scale enterprise segment is
expected to grow at the highest
CAGR.
V E R S U S
ABOUT CHATBOT AMONG THE
MASSES.
Chatbots are only for
customer service sectors
Enterprise-grade chatbots have
the ability to deliver optimum
results when mapped with an
appropriate use case in any
industry. Chatbots are poised to
disrupt the way we interact
within our organization and
with our customers.
MYTH FACT
People are uncomfortable talking
to chatbots
This statement is only true for
primitive chatbots that fail to
resolve client issues. If the chatbot is
implemented well, people are eager
to chat with it and enjoy the
communication.

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Fact Vs Myths About Chatbots

  • 1. FACT MYTH Chatbots are only for big organizations Building chatbots could be expensive There are many AI Chatbot builder platforms available at an affordable cost e.g. BotPenguin. Using these platforms, you can cost- effectively deploy the desired chatbot  which can help to cut down customer service cost costs. Grand View Research a marketing analyst company shows that AI technology is inspiring startups to incorporate chatbots to achieve definitive success and the mid- scale enterprise segment is expected to grow at the highest CAGR. V E R S U S ABOUT CHATBOT AMONG THE MASSES. Chatbots are only for customer service sectors Enterprise-grade chatbots have the ability to deliver optimum results when mapped with an appropriate use case in any industry. Chatbots are poised to disrupt the way we interact within our organization and with our customers. MYTH FACT People are uncomfortable talking to chatbots This statement is only true for primitive chatbots that fail to resolve client issues. If the chatbot is implemented well, people are eager to chat with it and enjoy the communication.