Managing the delivery and daily operations for multiple complex projects responsible for the delivery of media that receives over 200 million play requests per month can be challenging at best. Imagine doing this and having your developer resource cut by a third! Changing ways of working in a ‘mature’ agile team of 50+ can in some ways be more challenging than introducing agile for the first time to a team. Everyone has an opinion and thinks they know how to ‘be agile’. In this session we talk about how, over the course of a year, we challenged ways of working for an ever shrinking team responsible for delivering media that receives over 200 million play requests per month. Our aim was to improve predictability of delivery without compromising software quality. This was achieved whilst continuously rolling out improvements and new capabilities to our service as well as providing 24/7 support.