Muzak Audio Video Integrated Systems

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Muzak Audio Video Integrated Systems

  1. 1. NOTHING SPEAKS GREATER VOLUMES THANTHE QUALITY OF YOUR SOUND AND VIDEO.
  2. 2. TRUST MUZAK TO DESIGN ANINTEGRATED AUDIO, VIDEO& ENTERTAINMENT SYSTEMPERFECT FOR YOUR NEEDS.Professional systems by Muzak deliver the full power, emotion and energy of anymusic or video content – from relaxing and intimate to high-energy and powerful.We’re committed to providing consultation, analysis and recommendations thatintegrate current and emerging technologies to deliver the perfect experience foryour clients. Combining the very best audio/video manufacturer brands with ourattention to detail, it’s no wonder that Muzak is the world’s leading provider ofcommercial audio and video systems. Feel confident in putting your project in thecapable hands of a company with 75 years of commercial A/V experience.
  3. 3. WHO WE ARE
  4. 4. WITH 75 YEARS OF PROFESSIONAL ANDCOMMERCIAL A/V EXPERIENCE, MUZAKPROVIDES DYNAMIC AND INNOVATIVESOLUTIONS TO MEET THE NEEDS ANDBUSINESS OBJECTIVES OF OUR CLIENTS.• Sales/Service/Installation and project management offices in major US cities.• Systems Design Engineers with years of professional experience in consulting and crafting the very best in audio, video and technology integration.• 750 service and installation technicians with over 4,000 years of technical experience in the commercial A/V industry• 3,000 employees nationwide provide support and assistance to our 350,000 total client locations
  5. 5. MUZAK CREATES EXPERIENCESTHAT REACH MORE THAN100 MILLION PEOPLE DAILY.Some of the biggest brands in business work with Muzak to enhance their brandimage. Muzak creates a wide variety of programs and custom music experiencesfor clients around the world. Muzak creates custom on-hold and in-store voicemessages, designs and installs professional sound and video systems, digitalsignage and commercial television, drive-thru systems, soundmasking systemsand more.
  6. 6. RETAIL RESTAURANT HOSPITALITY CORPORATEAeropostale Applebee’s Budgetel Inn AT&TAnn Taylor Bob Evans Embassy Suites Bank of AmericaA|X Armani Exchange Burger King Bear Mountain Chalet Cisco SystemsAveda Caribou Coffee Bel-Air Country Club CitibankBarnes & Noble Dean & DeLuca Four Seasons BoeingBCBG Max Azria Denny’s Detroit Athletic Club BPBed Bath & Beyond Don Pablo’s Pinehurst Country Club T-MobileCrate & Barrel El Pollo Loco Hard Rock Hotel ComcastCVS Fresh Market Holiday Inn CompUSADesign Within Reach Golden Corral Royal Oak Country Club FedEx Kinko’sDKNY Jack in the Box San Manuel Casino GTE CorpEthan Allen KFC Marriott H&R BlockThe Home Depot Kroger Soboba Casino MicrosoftJ.Crew Lone Star Steakhouse Spa Casino MotorolaJCPenney McDonald’s Treasure Bay Casino OfficeMaxKirkland’s Moe’s Southwest Grill Westchester Country Club PrudentialKohl’s Pizza Hut AmeriSuites StaplesLevi’s Outlet Publix Red Lion Hotel State Farm InsuranceLiz Claiborne Quiznos The Ritz Carlton UPSMen’s Wearhouse Ralph’s Grocery & Deli Sheraton Hotels & Resorts US Postal ServiceOff Broadway Rock Bottom Best Western VerizonSaks Fifth Avenue Ryan’s Family Steak House TravelCenters of America Wells FargoSears SbarroULTA Seattle’s Best CoffeeWhite House/Black Market Taco Bell
  7. 7. WHAT WE DO
  8. 8. ANY SIZE BUSINESS, ARCHITECTURALDESIGN OR APPLICATION - MUZAK HASDESIGNED & INSTALLED A WIDE VARIETY OFSYSTEMS FOR SUCH VENUES AS:BOARDROOMS CONCERT/LIVE PERFORMANCE/STADIUM VENUES• Agua Caliente Council Chamber • Anaheim Stadium• Federal Reserve • California Speedway• Intuit • The Lounge at Agua Caliente• Pepperdine University • The Rose Bowl • VooDoo LoungeCASINOS• Agua Caliente Casino Resort Spa COURT VENUES/GOVERNMENT FACILITIES• Atlantis Casino Resort Spa • Glendale Police Department• Fantasy Springs Resort Casino • Lake County, IL Court System• Pechanga Resort & Casino • Palm Desert City Council• Wild Horse Pass Hotel & Casino • Nevada County Superior Court
  9. 9. EDUCATION RETAIL• California Institute of Technology • AT&T• Sage Hill School • Barnes & Noble• Tufts University School of Dentistry • CVS• Westminster Christian Academy • DSW Shoe Warehouse • SephoraGROCERY • Skechers• Food Lion• Publix RESTAURANTS• Stater Brothers • Chipotle• Trader Joe’s • Logan’s Roadhouse• Whole Foods • McCormick & Schmick’s • Outback SteakhouseHEALTHCARE • Red Lobster• Baptist Health • Ruth’s Chris Steakhouse• Baptist Hospital System• Kaiser Permanente HOUSES OF WORSHIP• Massachusetts General Hospital • Calvary Chapel• Pacific Dental Services • Faith United Methodist Church • First United Methodist NewnanHOTELS • Prince of Peace• Garden Court – Vincii Hoteles • Saint Benedicts Episcopal Church• Hilton – BWI Airport • St. Thomas Aquinas• Hilton Grand Vacation Clubs • Unity Baptist• Marco Island Marriott Beach Resort• Marriott – Atlanta Perimeter Center• Mission Inn• Westin – Buckhead (Atlanta)
  10. 10. IN ADDITION TO AUDIO AND VIDEO SYSTEM DESIGN,OUR SEASONED PROFESSIONALS UNDERSTANDTHE CAPABILITIES AND INTEGRATION OF LEADINGTECHNOLOGIES AND PRODUCTS SUCH AS:• INTEGRATED CONTROL SYSTEMS Design and programming of control systems that integrate audio, video, lighting, shade, CCTV, and/or energy management systems.• DSP (DIGITAL SIGNAL PROCESSING) AUDIO SYSTEMS DSP is the latest technology platform for mixing, routing, processing and equalizing audio signals. Muzak is certified to program for all DSP platforms.• HI-DEFINITION VIDEO SYSTEMS LCD, LED & Plasma Displays Hi-Definition Projectors & Screens Video Cameras – Image Magnification (IMAG) Video Processing & Distribution
  11. 11. • STAGE SYSTEMS DESIGN & INSTALLATION Stage Lighting & Lighting Control Systems Special Effect – Architectural Lighting & Control Systems Stage Curtains & Curtain Control Systems• CUSTOM SYSTEM PROGRAMMING Muzak is certified to program for the following audio, video and technology platforms: AMX, Crestron, Media Matrix, Soundweb, Symetrix and Extron• SYSTEM EVALUATION / PROGRAMMING / TRAINING / MAINTENANCE Muzak’s unparalleled service network and 75-year history allows us to help enhance your existing system through evaluation, additional programming, training and/or future maintenance needs.
  12. 12. THE MUZAK APPROACH• CONSULTATION Our depth of industry knowledge is put to work for you and your business. Let’s meet to discuss your needs, wishes and current system to identify the best solution for your business and budget.• DESIGN We are a true design/build Audio, Video and technology integration firm. With a staff of over 25 system design and sales professionals, you are assured a professional approach through the architectural design, equipment evaluation and purchasing process.• PURCHASING PROCESS Our Systems Sales Professionals present your customized solution with clarity and purpose: the intent is to deliver a system that meets you needs today and tomorrow according to your business objectives and budget. We work with you to make the decision and process simple and efficient.• EXECUTION With the industry’s largest trained and certified technical operations team, you can be assured that your project will be installed and managed to deliver the same promises made during the consultation, design and purchase processes.• SUPPORT Our national service network is always close by and on call 24/7/365. Muzak’s capacity to provide on-site support is unparalleled in the industry.
  13. 13. PARTNERSHIPS
  14. 14. MUZAK PARTNERS WITH THEBEST EQUIPMENT PROVIDERS INTHE INDUSTRY, HERE ARE A FEW.AMX Extron Mitsubishi ShureAnchor Four Winds Interactive OWI SMART TechnologiesAtlas Soundolier FSR Panasonic SonanceAudio Technica Hitachi Paso SoundtubeBiamp In-Focus Peavey SonyBlonder Tongue Intellix Peerless Industries Sound-CraftBose JBL Philips SymetrixChief Klipsch Pioneer TANDBERGChristie Digital Kramer Polycom TannoyCommunity Lectrosonics QSC TelexComprehensive LG Electronics Radio Design Labs TOACrestron LifeSize Rane ToshibaCrown Listen Technologies Renkus-Heinz Williams SoundDa-Lite Lowell Manufacturing Samsung XantechDBX Mackie Sanyo YamahaDenon Meyer Sound SennheiserDraper Middle Atlantic Products SharpPARTIAL LIST
  15. 15. PORTFOLIO
  16. 16. COLUMBUS ZOO
  17. 17. COLUMBUS ZOOTHE CHALLENGEThe Columbus Zoo is one of the world’s most well-known and well-respected zoos. And theirsound system needed to match the quality of the rest of the zoo experience, as well as con-tribute to visitors’ experience of seeing the animals in their natural environments—while pro-viding sound coverage in several separate areas.THE SOLUTIONTo ensure excellent sound clarity, adequate coverage and outdoor durability, a team from Mu-zak and Bose designed a system of Bose products that incorporated in-ground loudspeakersto reproduce sound over a wide listening area. In addition, a proprietary multi-chamber baseenclosure inside each cabinet delivers full sound without distortion.The sound system design also needed to accommodate different music, sound programmingand volume levels for each exhibit area, the walkways, and the entrance and common areas.The Bose and Muzak team chose the innovative Bose ControlSpace® programming system, sothat zoo staff could make adjustments quickly and easily as music and environmental soundschanged throughout the day.THE RESULT“People say it has really changed the experience for the better,” said Manny Gonzalez, chiefoperating officer for the Columbus Zoo. “We want our guests to have a more active experi-ence. What they see, what they touch and certainly what they hear are all critical to the ex-perience we want to create. Bose and Muzak were right on the mark, from the sound to theservice to the installation.”
  18. 18. FANTASY SPRINGS RESORT & CASINO
  19. 19. FANTASY SPRINGS RESORT & CASINOTHE CHALLENGEAfter completing a $200 million renovation, Fantasy Springs Resort and Casino needed a dy-namic and multi-tiered sound system to supply 200,000 square feet of casino, hotel and eventspace. The commercial sound system needed to provide high-quality sound to support gam-ing, pool and lobby areas, four restaurants and a bar – as well as 13 meeting rooms that areconfigured for concerts, meetings and corporate events.THE SOLUTIONMuzak created a multi-functional audio/visual system including plasma and LCD displays, aswell as twelve audio zones outfitted in studio-grade speakers and a Digital Signal Processor(DSP) with presets for zone display. All zones are controlled by touch screen displays withineach area. The pool area, as an example, includes 55 Bose® ground speakers to provide at-mospheric audio and sound buffering. The event center’s multi-purpose needs were met witha DSP-controlled, high-quality audio system, touch panel controls and a projection screenwith full audio/visual capabilities. Best of all, the entire system can be monitored and oper-ated remotely.THE RESULT“Through shifting deadlines and a number of other design and construction crews, Muzak’sprofessional staff tackled all challenges presented by this large and complex project.” RichardBrown, A/V and Production Manager.
  20. 20. PECHANGA RESORT & CASINO
  21. 21. PECHANGA RESORT & CASINOTHE SOLUTIONCalifornia’s largest resortcasino, the Pechanga Resort & Casino recently overhauled the audiosystem in its Showroom Theater with the addition of a new LACOUSTICS VDOSC® concertsystem. The system design and installation was a collaborative effort between Muzak’sRiverside based systems division and Temecula based Starway Productions. StarwayProductions provides complete production support including equipment and personel.The 1200 seat venue, which has hosted popular performers including Olivia Newton-John,The Temptations, Hall & Oates, Kenny Loggins, George Carlin and Chicago now boasts astereo, fourway loudspeaker system with six VDOSC cabinets per side. A total of sixteenSB118 single18 inch sub cabinets are located down on the stage, and all systems arepowered by LACOUSTICS’ LA 48a amplifiers.Also, Muzak recently completed the A/V system installation at Pechanga’s new Golf Resortand the new Community Center.
  22. 22. ATLANTIS CASINO RESORT SPA
  23. 23. ATLANTIS CASINO RESORT SPATHE SOLUTIONThis Reno, NV full-service resort combines all the elements of the perfect getaway: a desirable location,the finest service and dining in Northern Nevada, the refuge of an all new spa and non-stop nightlife.The Atlantis has relied on Muzak for over 20 years to keep the hotel casino up to date with the best inaudio and video systems.For the property’s fifth expansion in 2008, they wanted to set a world-class audio and video entertainmentexperience. Muzak, with the help and guidance of an audio consultant, was contracted to provide andinstall state-of-the-art audio, video and control systems for the casino, ballrooms, boardroom and spa.To complete the audio experience, Muzak installed over 600 Tannoy and Klipsch speakers supported bythree Peavey Media Matrix Nion (DSP) audio processing systems as well as a full stereo surround soundsystem for their 14,500 square foot ballroom. To accomplish the very best video experience in the casinoRace & Sports Book, Muzak installed two 11-feet by 6-feet Stewart Filmscreen “Starglas” rear-projectionscreens that receive Hi-Definition video content by four stacked Panasonic 15,000 lumens projectors. Theexecutive boardroom, seating 26 people, has a 103” display along with two additional 60” displays, tableconnectivity for a variety of input sources, and touch panel integration control. The property’s commonareas boast over 125 LCD and plasma displays of various sizes as well as 19 total video projectors. Allof the casino resort’s audio, video, lighting and HVAC systems are controlled by over 40 Crestronwall-mounted and wireless touch panels. The Crestron control system is integrated with the property’sPOS displays and the system is summed using Crestron’s RoomView control software.These state-of-the-art audio and video technologies combine with exceptional design to makeAtlantis the place to host any event: business or pleasure.
  24. 24. NOBLESVILLE, IN: CIVIC SPACE
  25. 25. NOBLESVILLE, IN: CIVIC SPACETHE SOLUTIONThe economic development department of Noblesville, IN wanted to create a warm, invitingoutdoor ambiance in their main historic square, which is also its central shopping district.The group had approached other vendors in the past, but had no success locating a companywith the materials and expertise to arrange the system they desired.Experts in outdoor audio applications, Muzak installed an Encompass LE system that transmitsa satellite signal to two outdoor white environmental racks, which in turn control 24 KlipschCA series outdoor speakers mounted to the lamp posts. The sound in the historic square isquaint and inviting, and residents are thrilled. After a night of shopping, dining out or simplygetting an ice cream cone, the new outdoor music of historic Noblesville has encouraged resi-dents to stroll just a little bit slower, or rest on ample park benches to take it all in.
  26. 26. MARCO ISLAND MARRIOTT BEACH RESORT
  27. 27. MARCO ISLAND MARRIOTT BEACH RESORTTHE CHALLENGEThe largest resort on Marco Island, Florida, this Marriott luxury property includes restaurants,retail shops, pools and activity areas on more than three miles of beach. Marco Island Mar-riott needed a commercial sound system that enabled guests to enjoy sound wherever theyare, indoors or outdoors, throughout the property – all from a background sound system thatblends into the Balinese beauty of the resort.THE SOLUTIONAn audio design team from Muzak and Bose® used a series of FreeSpace® 360P II in-groundloudspeakers both indoors and outdoors. The innovative design of the loudspeaker dispersessound evenly both vertically and horizontally, so listeners can hear sound whether they aresitting or standing in outdoor event spaces, lobby and pool areas, shops and restaurants. Andthe variety of speaker types in the FreeSpace® system allowed the sound system to virtuallydisappear no matter where the speakers were placed.THE RESULT“Wherever you go on the property, you’re hearing quality sound, and that’s contributing to thecomplete experience we want to create here for our guests. And all you’re noticing is the sound.You don’t see equipment and speakers everywhere.” Rick Medwedeff, General Manager
  28. 28. BRACCO WORLD CAFÉ
  29. 29. BRACCO WORLD CAFÉTHE CHALLENGEBracco World Café and Island Bar wanted to create an experience for its clients that emphasizedgreat food and a fun, casual atmosphere. To accomplish this, they needed to balance lively musicand television with casual conversation throughout the dining experience. In addition, owner DaveThompson wanted to work with a single provider that to solve all of his audio/visual needs.THE SOLUTIONThompson was pleased to discover that Muzak fit the bill. In addition to business-friendly music,the Muzak team was ready to design and install a custom commercial sound system as well asflat-panels TVs to help define Bracco’s laid-back brand and welcoming guest experience.Within the restaurant, the Muzak team designed a custom sound system around Bose in-ceilingspeakers, to provide high-performance sound while blending seamlessly into the warm and invit-ing décor. In the patio and bar, Muzak delivered stunning video imagery and high-energy musicby incorporating nine 42” LG® plasma television monitors and Klipsch® sound equipment thatallowed guests to experience the spirit and soul of the Bracco music program in perfect detail.THE RESULTTogether with Muzak, Bracco World Café created an inviting guest environment with music,sound and television that allows customers to enjoy the dining experience while enjoying eachothers’ company.
  30. 30. THUNDER ROAD, USA
  31. 31. THUNDER ROAD, USATHE CHALLENGEThunder Road, USA is both a racing fan’s dream come true and an audio and video masterpiece.Complete with a 1950s diner, old-fashioned drive-in theater, racing memorabilia, interactivedisplays and virtual-reality racing simulators, Thunder Road needed an audio/visual system that isinvisible to guests but essential to delivering the full power of the Thunder Road experience.THE SOLUTIONDelivering top-quality audio and video was the primary goal throughout the space – so Muzakselected Bose® speakers, extensive video applications including a high-end Sanyo® projectorand custom screen and a Crestron® system to operate the entire audio/visual system. Muzak alsodesigned and installed an extensive video distribution and television system to play custom DVDsand allow for broadcast satellite television on race day. An estimated 250,000 fans enjoy the Mu-zak experience at Thunder Road each year.THE RESULT“We couldn’t have chosen a better company to work with than Muzak. They have set the standardand enhanced Thunder Road.” Dan Elliot, Director of Marketing
  32. 32. OVATIONS LIVE! SHOWROOM THEATER (Wild Horse Pass Hotel Casino)
  33. 33. OVATIONS LIVE! SHOWROOM THEATER (Wild Horse Pass Hotel Casino)THE CHALLENGEM&M Productions and Starway Productions partnered with Muzak to provide design and consulta-tion services for a world-class and state-of-the-art performing arts theatre for this new resort andcasino located outside of Phoenix, Arizona. Hired by JCJ Architecture, Muzak provided drawingsand specifications for the theatre’s audio, video, stage lighting, and stage curtain design. The vi-sion of the Wild Horse management team was to create the ultimate theatre experience to ac-commodate any production’s desire. “We want our customers to come back again and again” wastheir mission to the three partners charged with creating the total experience of the new theater.THE SOLUTIONWith M&M providing input of the performing artists’ requirements and Starway’s knowledge offull-service production and entertainment staging, Muzak went to work designing the very bestaudio and video system for this application. To accomplish a best-in-class audio experience,Muzak specified and installed a Meyer Sound Mica Line Array speaker system for the front of thehouse with Meyer UPM-1P loudspeakers to accomplish front fill sound and JBL loudspeakers to ac-complish rear fill sound – the stage monitor speakers are Meyer UM-1P loudspeakers. The front ofthe house mixing is accomplished by a Yamaha PM5F digital console while the stage monitor mix-ing is achieved with a Yamaha M7CL digital console. Full digital signal processing is performed bytwo Meyer Sound Galileo 616 Loudspeaker management system processors.
  34. 34. THE SOLUTION (continued)The stage lighting system, designed and installed by Muzak, consists of 148 channels of ETC dim-ming, 25 Martin Mac 700 intelligent lighting fixtures and 5 large moving truss lighting structures.The system is configured for future expansion and offers dramatic lighting effects for a wide varietyof performances and stage configurations. On either side of the stage, Muzak installed 16-footscreens along with 10,000 lumens digital projectors for image magnification (IMAG) of the stageperformers or of other images.To complete the experience, Muzak also designed and installed the stage curtain for this beautifulfacility. This is an Austrian design curtain which travels up and down to conserve stage space andprovide a dramatic and impactful impression beforeand after performances.THE RESULTSThis 1,400 seat theatre features nationally-known performers, entertainers, comedians, andbands. From concept to completion, this showroom delivers the very best in audio and videodesign and implementation. The management staff of Wild Horse Pass couldn’t be more pleasedwith the outcome of this project and resort guests and local Phoenix area residents all lookforward to show nights!
  35. 35. AIRIA NIGHTCLUB (Wild Horse Pass Hotel Casino)
  36. 36. AIRIA NIGHTCLUB (Wild Horse Pass Hotel Casino)THE CHALLENGEUpon completion of the design of Ovations LIVE! Showroom, JCJ Architecture was so impressedwith the work of Muzak, M&M Productions, and Starway Productions that this partnership groupwas also hired to provide consultation for the audio, video and lighting systems for this newnightclub. The 6,000-square-foot club would be the first upscale club in Chandler, AZ - a30-minute drive to nearby Tempe, AZ was the necessary destination for a big night out. The clubwithin-a-casino concept in seen all over the Vegas strip, but this high-end nightspot would be thefirst for a Valley casino.THE SOLUTIONMuzak visited nightclubs around the Valley with the intent of designing and delivering an expe-rience unlike any other in the Phoenix metropolitan area. The audio system provides extendedfrequency response to provide pumping rock remixes and fresh hip hop mash-ups that makeyour body want to move. Everything about Airia was meant to inspire exhilaration. The lightingsystem provides intelligent lighting and LED fixtures for fantastic dance floor lighting effectswith brilliant visuals. The video display system is state-of-the-art with eight 65” displays, twelve
  37. 37. THE SOLUTION (continued)42” displays, six 17” displays and three high-resolution projectors “warped and edge blended”on to a custom 21” curved screen placed above the bar. One of the highlights of the videosystem and the nightclub space is the custom LED video screen above the DJ booth. This screenis comprised of sixty-two 2” x 96” LED color tubes that will display any image from a dedicatedLED display computer. All video sources can be displayed on any screen in any configurationwith the A/V matrix-switching system.THE RESULTAIRIA is an energetic nightclub surrounded by the excitement of a world class casino. Brilliantvisuals, a thumping sound system, and high-tech lighting create one of the most sophisticatedand stylish venues ever seen in the Phoenix area.
  38. 38. WHY MUZAK?
  39. 39. OUR PROMISEIn every small town, in every large city and everywhere inbetween, Muzak is there. And our scope is only matchedby our soul. Our expertise, complete menu of solutionsand nationwide footprint make us the ideal partner for allof your audio, video and integrated systems needs. Simplyput, we are committed to your satisfaction, from projectconcept through completion.

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