2. WHO ARE WE ?
UK owned Hot Tub manufacturer
Competitive pricing without compromise in design or
quality
Latest technology and modern manufacturing
processes
Underpin comprehensive warranties and after sales
care
In house
R&D, Design and Innovation guarantee market
leading products and user experience
Our products
Meet the highest European standards, CE, ISO,
ROHS and we serve the Global markets
Huge demand for high quality wellness
products
Driven by the increase in health and well being
consciousness
3. WHY “BLUE WHALE” ?
Blue whales are the longest and
strongest animals in the world.
Blue whales have evolved powerful
fins and tails.
Blue whales can jet water up to 30ft
in the air.
Blue whales can live to over 100.
Blue whales have the thickest skin of
any mammal.
Our goal is to be one of the largest
and strongest companies in the
industry, in the world.
Our hot tubs use powerful multi-pump
systems for super performance.
We have powerful jets, made of
stainless steel.
We have the longest warranties and
look after our customers for longer
too.
All our hot tubs have multilayer
double or triple insulation.
4. Blue whales are very social
and peaceful creatures.
Blue whales can weigh up
to 200 tons.
Blue whale song is used for
sleep and relaxation.
Socialise and find peace
with hydrotherapy massage
at home.
We use stainless steel
frames, making our hot
tubs very strong and
durable.
We have waterproof
Bluetooth sound systems
in our designs.
https://www.youtube.com/watch?v=xxazx2KanIo
5. Two Owned factories in China
• Current capacity 10,000 tubs per year
• Dedicated Procurement Team
• 100% control and security of supply chain
UK Network and National Coverage
• Salespeople, Showrooms and Distribution
Centre’s
• Nottingham Central Office and Support
Functions
• Installation and Aftercare
6. OUR BUSINESS
MODEL AND
BRANDS TODAY
Continuous development and improvement
R&D Innovate Design Make Sell Install Aftercare
UK Market leader
7. OUR
MARKETS
• We are a STAR in the matrix, growing by 30% every year.
• Our market shares and penetration is right across mainland UK.
• As Market leader we are setting Industry standards and raising the barriers to entry.
2011 2012 2013 2014 2015 2016 2017 2018 2019
Blue Whale Spa - Hot tubs Sold
8. • Our market and demand is growing for wellness and lifestyle products.
• We are B2C market leader with the majority of tubs sold in the UK, manufactured in China.
From year 2004 to 2019, the searching number of “hot tub(s)” in the UK from Google
9. OUR PEOPLE
The job goes through stages of
being slow and fast paced due to
time of year, and requires learning
the basics about the product to be
able to do the job competently
Top people to work with.
Former employee, Logistics
PEOPLE
We recognise the true efforts and
customer-centric commitment of
our people and create
opportunities for them to flourish
and grow.
PASSION
Everything we do, involves
the care and consideration for
our customers as well as our
team members. Our
standards are high.
PRIDE
We listen; We act; We Change.
Our values are reflected in our
customer feedback.
Everyone’s contributions
counts from R&D to aftercare.
10. “Talented Development Programme”
We invest in passionate employees to join our “Talented Development Programme”.
They get full study support which benefits themselves and the company. The areas that we support include
Accounting, IT, Compliance and Business management. To date we currently have six talented employees
within this scheme.
There will be more areas and employees joining this programme in the next few years.
-------“Show what you know, learn what you don’t know.”
12. Mr. Martin G., Google Review
“Outstanding. Fantastic company to deal with. Online deals sounded
too good to be true, so visited the head office showroom to ‘kick the
tyres’. Refreshing to speak to salesmen, who want to promote but not
push the product. The installation went smoothly. The chaps looked
for solutions rather than problems when locating the tub. All was a
pleasure. Highly recommended.”
Ms. Charlotte C., Feefo Review
“From my initial enquiry, helping with site preparation and technical
questions, delivery as promised and after sales support, I can highly
recommend BWS to guide you in your major purchase. Thank you so
much BWS.”
Happy Customers
13. Value Add USP CUSTOMER EMPLOYEE
Brand Strong Brand Awareness
Good Reputation
Market Leader
Experienced
Award-winning brand
Experienced and highly trained
Collaborative
Continuous Development
Highly Valued
Resilient
Products More than 50 Hot tub
models
Size from1900x1900
x780cm to
4600x2300x1550cm
Customised hot tubs
available
Price Range from £1,999 to
£19,999
Jet numbers from 30 to 120
Award-winning products
Entrepreneurial Spirited
Believes: in our products and
services and the teams we
create
Committed to deliver our
strategies
Services Longest warranty
Customer Service Team
Multi-delivery options
available
Experienced
engineers for hot tub
Award-winning
Cost-Efficient
Experienced engineers for
hot tub service/maintenance
Customer Centric
Continuous Development
Seeks excellence in everything
they do
Innovative and creative; Hear
and listen; plan, do then review
to deliver OTIF and best
practise
Responsibilities We take our corporate
responsibilities seriously
Planning our journies to
lessen our carbon-footprint;
recycling our waste
wherever we can; using
energy efficient products
Care for our employee’s and their families
wellbeing
Flexible working practises
Give clear guidelines
HOW WE DIFFERENTIATE
16. OUR AMBITION
Nottingham
• Blue Whale Spa Central Office and Support Functions
• Largest Hot Tub showroom in the Midlands with 45 on
display
Chesterfield
• Main Distribution Centre and Showroom with up 65 on
display
New Sites Planned over the next 3 years
• 20 new showrooms
17. Organisation Levels
Head of
Operations
New roles are currently available:
Marketing
Mgr
Site
Operation
Mgr x4
Operation
Mgr
Sales
Executive
s
x 2
BDM
x 2
Local Sales
Executives
x 8
Warehouse
x 3
CSM
Team x3
Repair
engineers x
5
Installers
x 10
Executive
Board
Head of
Functions
Manager and
Supervisory
Levels
Business
Development
Managers
Sales
Executive
s
Repair
Engineers
Customer
Service
Installers Warehous
e
Local Sales
Executives
Evaluation
team