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CREATING GREAT LANDING PAGES


      A Technology Driven Approach
      Raj De Datta, CEO BloomReach
            November 12, 2012
RELEVANCE MAKES LANDING PAGES
EFFECTIVE

• From
   •   Aesthetics – Quality, Location of key content
   •   Usability – Quality & Proximity/Flow of the page
   •   Marketing – Prominence of offers and action
   •   Content Appropriateness – Relevance


• To
   •   Content Appropriateness – Relevance
   •   Aesthetics – Quality, Location of key content
   •   Usability – Quality & Proximity/Flow of the page
   •   Marketing – Prominence of offers and action
THE CONVERSION TRINITY*

   • Is this page relevant to my query?
   • Do I know why this is the right solution for me?
   • Is it obvious what I need to do next?




* Bryan Eisenberg, Anatomy of a Perfect Landing Page, SES New York
QUERY: GUESS PINK HANDBAGS




                             No “guess pink
                             handbags” on
                             this page
MORE RELEVANT?




                 More relevant
                 page for “guess
                 pink handbags”
HOW TO DELIVER RELEVANT LANDINGS?

• Dynamically interpret query intent
• Create or Route to the best page on the site for that query
   • Product: Query match
   • Category: Query match
• Place highest matching products at top of page
TRACK LIGHTING PENDANT – CURRENT


Does not match query




                         Images do not match query




                         Unclear usability - Too many
                         options to click



                         Products do not match query
TRACK LIGHTING PENDANT – OPTIMIZED




                                    Products match
Text matches query
                                    query




                                     Action is clear
OPTIMIZING AT SCALE

• Algorithmic routing
• Automatic high performance product selection
• Machine based language and image interpretation


• Continuous conversion optimization based on
   • Query +
   • Ad Group +
   • Landing Page +
KIDS BEDROOM FURNITURE - EXISTING

Text does not
match query


                                       Products do not all
                                       match query
KIDS BEDROOM FURNITURE - OPTIMIZED

Exact Text
match


                                            Exact product
                                            match

Relevant
refinements




                                        Could have
                                        clearer call to
                                        action
PERSONALIZING LANDING PAGES
CHAIRS LADDER BACK - EXISTING

Text does not
match query




                                       Products do not all
                                       match query
CHAIRS LADDER BACK - PERSONALIZED

Text matches query                   First products
                                     Match query


                                     Action is clear
RELEVANCE IN LEAD GENERATION


    Standard
  search results
      page




                         Page that has been
                         BloomLifted:
                         • Stronger headline incorporating
Generic text unrelated     topic of the page they came from
                           and ad they clicked on
 to the content of the
site they came from or   • Results more closely map to user
                           intent
the ad they clicked on
                         • Stronger call to action
REALLY RELEVANT LEAD GENERATION


  Standard
search results
    page



                        Page that has been
                        BloomLifted:
                        • Stronger headline
                          incorporating search query
                        • Results more closely map
    Generic text          to user intent
                        • Stronger call to action
WHAT CAN YOU DO

• Clean up your product feed
• Test and optimize your templates for usability and quality
• Automate product selection, routing and refinements
   • It’s impossible to manually create every page or even all the
     combinations…

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Creating Great Landing Pages

  • 1. CREATING GREAT LANDING PAGES A Technology Driven Approach Raj De Datta, CEO BloomReach November 12, 2012
  • 2. RELEVANCE MAKES LANDING PAGES EFFECTIVE • From • Aesthetics – Quality, Location of key content • Usability – Quality & Proximity/Flow of the page • Marketing – Prominence of offers and action • Content Appropriateness – Relevance • To • Content Appropriateness – Relevance • Aesthetics – Quality, Location of key content • Usability – Quality & Proximity/Flow of the page • Marketing – Prominence of offers and action
  • 3. THE CONVERSION TRINITY* • Is this page relevant to my query? • Do I know why this is the right solution for me? • Is it obvious what I need to do next? * Bryan Eisenberg, Anatomy of a Perfect Landing Page, SES New York
  • 4. QUERY: GUESS PINK HANDBAGS No “guess pink handbags” on this page
  • 5. MORE RELEVANT? More relevant page for “guess pink handbags”
  • 6. HOW TO DELIVER RELEVANT LANDINGS? • Dynamically interpret query intent • Create or Route to the best page on the site for that query • Product: Query match • Category: Query match • Place highest matching products at top of page
  • 7. TRACK LIGHTING PENDANT – CURRENT Does not match query Images do not match query Unclear usability - Too many options to click Products do not match query
  • 8. TRACK LIGHTING PENDANT – OPTIMIZED Products match Text matches query query Action is clear
  • 9. OPTIMIZING AT SCALE • Algorithmic routing • Automatic high performance product selection • Machine based language and image interpretation • Continuous conversion optimization based on • Query + • Ad Group + • Landing Page +
  • 10. KIDS BEDROOM FURNITURE - EXISTING Text does not match query Products do not all match query
  • 11. KIDS BEDROOM FURNITURE - OPTIMIZED Exact Text match Exact product match Relevant refinements Could have clearer call to action
  • 13. CHAIRS LADDER BACK - EXISTING Text does not match query Products do not all match query
  • 14. CHAIRS LADDER BACK - PERSONALIZED Text matches query First products Match query Action is clear
  • 15. RELEVANCE IN LEAD GENERATION Standard search results page Page that has been BloomLifted: • Stronger headline incorporating Generic text unrelated topic of the page they came from and ad they clicked on to the content of the site they came from or • Results more closely map to user intent the ad they clicked on • Stronger call to action
  • 16. REALLY RELEVANT LEAD GENERATION Standard search results page Page that has been BloomLifted: • Stronger headline incorporating search query • Results more closely map Generic text to user intent • Stronger call to action
  • 17. WHAT CAN YOU DO • Clean up your product feed • Test and optimize your templates for usability and quality • Automate product selection, routing and refinements • It’s impossible to manually create every page or even all the combinations…