Research on people's use of mobile handsets and networks in South Africa

1. www.panelservicesafrica.co.za 2
Report information
SURVEY DESCRIPTION
MTN brouhaha evaluation
SAMPLE n=300
FIELD WORK FROM 19. 10. 2015 TO 21. 10. 2015 (3 DAYS)

2. www.panelservicesafrica.co.za 4
01.
Survey report
CELLULAR PROVIDER
Cellular Provider
REPORT FILTER (245)
41
30
22
6
1 0 0
Vodacom
MTN
Cell C
8ta
Other (specify)
RedBull Mobile
Virgin Mobile

3. www.panelservicesafrica.co.za 5
01.
Survey report
CELLULAR PROVIDER
Cellular Provider
REPORT FILTER (245)
32
48
33
2726
19
7
5
2
00 10 0
0
10
20
30
40
50
60
70
80
90
100
m_gender(recoded) - Male m_gender(recoded) - Female
Vodacom
MTN
Cell C
8ta
Other (specify)
RedBull Mobile
Virgin Mobile

4. www.panelservicesafrica.co.za 6
01.
Survey report
CELLULAR PROVIDER
Cellular Provider
REPORT FILTER (245)
38
35
45
58
33
35
28
8
19
25
20
29
9
6 6
01 0 1 00 0 0
4
0 0 0 0
0
10
20
30
40
50
60
70
80
90
100
Age Group II - 18-24 Age Group II - 25-34 Age Group II - 35-49 Age Group II - 50+
Vodacom
MTN
Cell C
8ta
Other (specify)
RedBull Mobile
Virgin Mobile

5. www.panelservicesafrica.co.za 7
01.
Survey report
CELLULAR PROVIDER
Cellular Provider
REPORT FILTER (245)
43
26
43
49
28
34
30
28
23
32
20
15
5 4
7
9
2 2
0 00
2
0 00 0 0 0
0
10
20
30
40
50
60
70
80
90
100
Province II - WC Province II - KZN Province II - GP Province II - Other
Vodacom
MTN
Cell C
8ta
Other (specify)
RedBull Mobile
Virgin Mobile

6. www.panelservicesafrica.co.za 8
01.
Survey report
WHICH OF THE FOLLOWING APPLICATIONS DO YOU USE ON YOUR CELL PHONE FOR MESSAGING?
Which of the following applications do you use on your cell phone for messaging?
REPORT FILTER (266)
11
21
24
41
78
81
89
94
0 10 20 30 40 50 60 70 80 90 100
WhatsApp
SMS
Email
Facebook
BBM
Skype
WeChat
Mixit

7. www.panelservicesafrica.co.za 9
01.
Survey report
WHICH OF THE FOLLOWING APPLICATIONS DO YOU USE ON YOUR CELL PHONE FOR MESSAGING?
Which of the following applications do you use on your cell phone for messaging?
REPORT FILTER (266)
94 95
86
92
80
82
78 78
41 40
26
2223
20
13
10
0
10
20
30
40
50
60
70
80
90
100
m_gender(recoded) - Male m_gender(recoded) - Female
WhatsApp
SMS
Email
Facebook
BBM
Skype
WeChat
Mixit

8. www.panelservicesafrica.co.za 10
01.
Survey report
WHICH OF THE FOLLOWING APPLICATIONS DO YOU USE ON YOUR CELL PHONE FOR MESSAGING?
Which of the following applications do you use on your cell phone for messaging?
REPORT FILTER (266)
99
93
95
85
82
92 92
96
76
85
82
77
80
86
75
50
37
44 43
31
22 23
25
27
17
28
22
4
11 10
12 12
0
10
20
30
40
50
60
70
80
90
100
Age Group II - 18-24 Age Group II - 25-34 Age Group II - 35-49 Age Group II - 50+
WhatsApp
SMS
Email
Facebook
BBM
Skype
WeChat
Mixit

9. www.panelservicesafrica.co.za 11
01.
Survey report
WHICH OF THE FOLLOWING APPLICATIONS DO YOU USE ON YOUR CELL PHONE FOR MESSAGING?
Which of the following applications do you use on your cell phone for messaging?
REPORT FILTER (266)
98
94
97
8687
96
89 88
84 85
79
77
73
88
77 77
41 42
39
42
24
13
33
18
13
23 24 23
5
13 12
14
0
10
20
30
40
50
60
70
80
90
100
Province II - WC Province II - KZN Province II - GP Province II - Other
WhatsApp
SMS
Email
Facebook
BBM
Skype
WeChat
Mixit

10. www.panelservicesafrica.co.za 12
01.
Survey report
HOW MANY DEVICES DO YOU HAVE?
How many devices do you have?
REPORT FILTER (266)
46
36
15
2 2
2
1
3
4
5

11. www.panelservicesafrica.co.za 13
01.
Survey report
HOW MANY DEVICES DO YOU HAVE?
How many devices do you have?
REPORT FILTER (266)
29
41
53
41
17
13
1
3
1 2
0
10
20
30
40
50
60
70
80
90
100
m_gender(recoded) - Male m_gender(recoded) - Female
1
2
3
4
5

12. www.panelservicesafrica.co.za 14
01.
Survey report
HOW MANY DEVICES DO YOU HAVE?
How many devices do you have?
REPORT FILTER (266)
36
31
39
42
49 50
41 42
14 15 16
12
0
3 3
01 1 1
4
0
10
20
30
40
50
60
70
80
90
100
Age Group II - 18-24 Age Group II - 25-34 Age Group II - 35-49 Age Group II - 50+
1
2
3
4
5

13. www.panelservicesafrica.co.za 15
01.
Survey report
HOW MANY DEVICES DO YOU HAVE?
How many devices do you have?
REPORT FILTER (266)
35
27
41
35
49
56
43
40
13
15
13
19
2 2 2 22
0 1
4
0
10
20
30
40
50
60
70
80
90
100
Province II - WC Province II - KZN Province II - GP Province II - Other
1
2
3
4
5