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Mobile interaction

  1. MOBILE INTERACTION MEDIA OR ELSE?
  2. How Marketers make plan Case Studies Mobile Trends Contents Mobile Interaction
  3. Mobile Trends
  4. 2010   2011   2015   Rest  of  the  World   196.9   410.4   2,761.70   Asia/Pacific  and  Japan   868.8   1,628.50   6,925.00   Western  Europe   257.1   569.3   5,131.90   North  America   304.3   701.7   5,791.40   0   5,000   10,000   15,000   20,000   25,000   $  millions   Mobile Advertising Revenue by Region, Worldwide Mobile Internet Users: 530 millions Smartphone users: 478 millions Mobile Users: > 6000 millions Mobile Marketing global size Source: Mobithinking 2012; Inmobi 2012, Gartner SMS Text Ads Static Banners Animated Banners Rich Media and HTML 5
  5. 122 MILLIONS Mobile vs 136 mil telephone subscribers 30% mobile user is Smartphone Users Thousands of Mobile content products Source: Ministry of T&I, GroupM Mobile Overview in Vietnam Devices used for connecting online 32.5mil Internet Users 21 mil Mobile Internet users
  6. % Source: 3D 2012 36   17   36   52   0   10   20   30   40   50   60   All  adults   Age  35-­‐45   Age  25-­‐34   Age  15-­‐24   Mobile internet access by age Who are Mobile users in Vietnam “Mobile users in Vietnam consume 4.5 hours of media daily” Source: Cimigo 2012
  7. Mobile Internet activities – Vietnam consumer 8   8   9   9   11   12   13   14   16   18   19   20   30   59   64   0   10   20   30   40   50   60   70   To  Find  Out  Movie  InformaOon   To  Download  Mobile  Apps   To  Send  Or  Receive  Emails  (Non-­‐Work)   To  Watch  TV   To  Search  For  DirecOons   To  Purchase  Music   To  Keep  Updated  On  Sport   To  Send  Or  Receive  Emails  (Work)   To  Download  Ringtones   To  Find  Out  The  Weather   For  Social  Network-­‐Update  Profile   To  Download  Games   To  Search   To  Keep  Updated  On  News   For  Entertainment   Reasons to use mobile internet Source:  3D  2012    Base:  3,010  urban  adults  aged  15-­‐45  
  8. Marketers How do they make mobile plan?
  9. This Year, Next Year Worldwide media & marketing forecasts Summer 2012 28 China Media, CNY m, net 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 86,940 109,554 127,532 150,492 165,478 178,154 197,162 210,017 221,190 Radio 2,330 3,874 5,050 6,615 7,530 9,755 10,842 11,243 11,581 Newspapers 25,628 27,895 30,344 34,584 37,924 44,337 46,205 45,724 45,724 Magazines 2,408 3,167 4,320 5,475 6,174 7,466 8,787 9,439 10,100 Outdoor (analogue and digital) 15,400 23,052 18,229 25,644 25,531 29,849 32,865 37,988 43,222 Internet display 2,031 2,971 4,881 8,041 9,022 14,192 18,618 25,709 30,946 Paid search 936 1,385 2,907 5,032 6,969 12,174 23,183 37,691 55,337 Other internet 1,103 1,694 2,822 3,927 4,749 6,185 9,489 15,949 21,168 Internet total 4,070 6,050 10,610 17,000 20,740 32,550 51,290 79,350 107,450 Media total CNY m 136,776 173,593 196,085 239,810 263,377 302,110 347,151 393,762 439,267 YOY% change 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 25.1 26.0 16.4 18.0 10.0 7.7 10.7 6.5 5.3 Radio 30.4 31.0 13.8 29.6 11.1 3.7 3.0 Newspapers 4.4 8.8 8.8 14.0 9.7 16.9 4.2 -1.0 0.0 Magazines 26.4 31.6 36.4 26.7 12.8 20.9 17.7 7.4 7.0 Outdoor 31.6 49.7 -20.9 40.7 -0.4 16.9 10.1 15.6 13.8 Internet display 46.3 64.3 64.8 12.2 57.3 31.2 38.1 20.4 Paid search 48.0 109.8 73.1 38.5 74.7 90.4 62.6 46.8 Other internet 53.6 66.6 39.1 20.9 30.2 53.4 68.1 32.7 Internet total 73.9 48.6 75.4 60.2 22.0 56.9 57.6 54.7 35.4 Media total YOY% change 24.4 26.9 13.0 22.3 9.8 14.7 14.9 13.4 11.6 Media, USD m, net 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Exchange rate 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 TV 13,675 17,232 20,060 23,672 26,029 28,023 31,013 33,035 34,792 Radio 609 794 1,041 1,184 1,534 1,705 1,769 1,822 Newspapers 4,031 4,388 4,773 5,440 5,965 6,974 7,268 7,192 7,192 Magazines 379 498 679 861 971 1,174 1,382 1,485 1,589 Outdoor 2,422 3,626 2,867 4,034 4,016 4,695 5,169 5,975 6,799 Internet 640 952 1,669 2,674 3,262 5,120 8,068 12,481 16,901 Media total USD m 21,148 27,305 30,843 37,721 41,428 47,520 54,605 61,937 69,094 % shares of media 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 63.6 63.1 65.0 62.8 62.8 59.0 56.8 53.3 50.4 Radio 1.7 2.2 2.6 2.8 2.9 3.2 3.1 2.9 2.6 Newspapers 18.7 16.1 15.5 14.4 14.4 14.7 13.3 11.6 10.4 Magazines 1.8 1.8 2.2 2.3 2.3 2.5 2.5 2.4 2.3 Outdoor 11.3 13.3 9.3 10.7 9.7 9.9 9.5 9.6 9.8 Internet 3.0 3.5 5.4 7.1 7.9 10.8 14.8 20.2 24.5 Media total 100 100 100 100 100 100 100 100 100 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Media 24.4 26.9 13.0 22.3 9.8 14.7 14.9 13.4 11.6 Nominal GDP 15.7 17.0 22.9 18.1 8.6 17.8 17.4 11.3 11.4 Media and Nominal GDP 0.0 5.0 10.0 15.0 20.0 25.0 30.0 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Media Nominal GDP This Year, Next Year Worldwide media & marketing forecasts Summer 2012 66 Japan Media, JPY m 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Free-to-air TV 2,041,100 2,016,100 1,998,100 1,909,200 1,713,900 1,732,100 1,715,000 1,780,000 1,816,000 Other TV 48,700 54,400 60,300 67,600 70,900 78,400 74,000 75,000 77,000 TV total 2,089,800 2,070,500 2,058,400 1,976,800 1,784,800 1,810,500 1,789,000 1,855,000 1,893,000 Radio 177,800 174,400 167,100 154,900 137,000 129,900 129,700 125,000 121,000 Newspapers 1,037,700 998,600 946,200 827,600 673,900 639,600 598,700 565,000 555,000 Magazines 484,200 477,700 458,500 407,800 303,400 273,300 255,800 235,000 217,000 Outdoor and Transit 626,900 648,500 663,200 620,400 526,300 501,700 510,000 515,000 516,000 Internet display and e-mail 193,000 231,000 268,800 288,500 270,700 284,100 282,700 322,800 360,000 Search (paid) 59,000 93,000 128,200 157,500 171,000 203,500 219,400 249,700 265,000 Mobile advertising (all types) 28,800 39,000 62,100 91,300 103,100 120,100 116,800 200,000 258,000 Advt. Production 96,900 119,600 141,200 161,000 162,100 167,000 187,300 228,000 244,000 Interaction total 377,700 482,600 600,300 698,300 706,900 774,700 806,200 1,000,500 1,127,000 Media total JPY m 4,794,100 4,852,300 4,893,700 4,685,800 4,132,300 4,129,700 4,089,400 4,295,500 4,429,000 YOY% change 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Free-to-air TV -0.1 -1.2 -0.9 -4.4 -10.2 1.1 -1.0 3.8 2.0 Other TV 11.7 11.7 10.8 12.1 4.9 10.6 -5.6 1.4 2.7 TV total 0.1 -0.9 -0.6 -4.0 -9.7 1.4 -1.2 3.7 2.0 Radio -0.9 -1.9 -4.2 -7.3 -11.6 -5.2 -0.2 -3.6 -3.2 Newspapers -1.7 -3.8 -5.2 -12.5 -18.6 -5.1 -6.4 -5.6 -1.8 Magazines 22.0 -1.3 -4.0 -11.1 -25.6 -9.9 -6.4 -8.1 -7.7 Outdoor and Transit 24.1 3.4 2.3 -6.5 -15.2 -4.7 1.7 1.0 0.2 Internet display and e-mail 19.7 16.4 7.3 -6.2 5.0 -0.5 14.2 11.5 Search (paid) 57.6 37.8 22.9 8.6 19.0 7.8 13.8 6.1 Mobile advertising (all types) 35.4 59.2 47.0 12.9 16.5 -2.7 71.2 29.0 Advt. Production 23.4 18.1 14.0 0.7 3.0 12.2 21.7 7.0 Interaction total 108.2 27.8 24.4 16.3 1.2 9.6 4.1 24.1 12.6 Media total YOY% change 8.8 1.2 0.9 -4.2 -11.8 -0.1 -1.0 5.0 3.1 % shares of media 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 43.6 42.7 42.1 42.2 43.2 43.8 43.7 43.2 42.7 Radio 3.7 3.6 3.4 3.3 3.3 3.1 3.2 2.9 2.7 Newspapers 21.6 20.6 19.3 17.7 16.3 15.5 14.6 13.2 12.5 Magazines 10.1 9.8 9.4 8.7 7.3 6.6 6.3 5.5 4.9 Outdoor and Transit 13.1 13.4 13.6 13.2 12.7 12.1 12.5 12.0 11.7 Interaction 7.9 9.9 12.3 14.9 17.1 18.8 19.7 23.3 25.4 Media total 100 100 100 100 100 100 100 100 100 Media, USD m 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Exchange rate 79 79 79 79 79 79 79 79 79 TV 26,427 26,183 26,030 24,998 22,570 22,895 22,623 23,458 23,938 Radio 2,248 2,205 2,113 1,959 1,732 1,643 1,640 1,581 1,530 Newspapers 13,122 12,628 11,965 10,465 8,522 8,088 7,571 7,145 7,018 Magazines 6,123 6,041 5,798 5,157 3,837 3,456 3,235 2,972 2,744 Outdoor and Transit 7,928 8,201 8,387 7,845 6,655 6,344 6,449 6,512 6,525 Interaction 4,776 6,103 7,591 8,830 8,939 9,797 10,195 12,652 14,252 Media total USD m 60,624 61,360 61,884 59,255 52,255 52,222 51,713 54,319 56,007 National Media Spending Vietnam YOY% change 2006 2007 2008 2009 2010 2011 2012f 2013f TV 48.8 18.6 22.9 54.0 1.9 20.0 20.0 15.0 Radio 25.0 40.0 28.6 40.7 -7.9 -22.9 50.0 20.0 Newspapers 25.9 17.3 5.9 -0.2 9.8 -5.0 -8.0 -3.0 Magazines 17.2 12.6 33.5 8.5 10.7 10.0 5.0 0.0 Outdoor 21.4 16.3 29.6 13.2 -5.0 5.0 10.0 Internet 100.0 100.0 71.9 141.8 39.8 50.0 40.0 Media total YOY% change 50.1 18.3 20.9 41.8 4.8 15.8 16.8 13.6 Media, VND bn 2006 2007f 2008 2009 2010 2011 2012f 2013f TV 4,761 5,645 6,940 10,688 10,892 13,071 15,685 18,038 Radio 15 21 27 38 35 27 41 49 Newspapers 1,073 1,259 1,333 1,330 1,461 1,388 1,277 1,239 Magazines 483 544 726 788 872 959 1,007 1,007 Outdoor 369 448 521 675 764 726 762 839 Internet 16 32 64 110 266 372 558 781 Media total VND bn 6,717 7,949 9,611 13,629 14,290 16,543 19,330 21,952 % shares of media 2006 2007 2008 2009 2010 2011 2012f 2013f TV 70.9 71.0 72.2 78.4 76.2 79.0 81.1 82.2 Radio 0.2 0.3 0.3 0.3 0.2 0.2 0.2 0.2 Newspapers 16.0 15.8 13.9 9.8 10.2 8.4 6.6 5.6 Magazines 7.2 6.8 7.6 5.8 6.1 5.8 5.2 4.6 Outdoor 5.5 5.6 5.4 5.0 5.3 4.4 3.9 3.8 Internet 0.2 0.4 0.7 0.8 1.9 2.2 2.9 3.6 Media total 100 100 100 100 100 100 100 100
  10. Digital Marketing Strategy Planning Tool Digital   Straty  
  11. Reach   Act      Convert      Engage   Situa-on  analysis:  How  well  are  we  using  digital  media  now?   Audience  and   customer  analysis   Compe-tor   benchmarking   Online  partner   analysis   Own  digital     marke-ng  review   Objec-ve  seAng:  Which  goals  and  KPIs  should  we  use?   Mission  and  vision   Goals,  KPIs  and  web  analy-cs   Strategy:  How  can  we  achieve  our  goal?   Segmenta-on  and   targe-ng   Posi-oning  and     value  proposi-on   Engagement  and   content  strategy   Integrated     communica-ons  strategy   Digital Marketing Strategy Planning Tool
  12. Which digital marketing activities to optimise REACH   Build  awareness  on  other  sites   and  in  offline  media  and  drive  to   OWNED  presences   ACT  &  CONVERT   Achieve  conversion  to  markeOng   goals  such  as  fans,  leads  or  sales   on  OWNED  &  PAID   ENGAGE   Build  customer  and  fan   relaOonships  to  encourage   repeat  visits  as  EARNED  media   Pay  per  click   Affiliate  and  partner   marke-ng   Display  adver-sing   Acquisi-on  email   marke-ng   Social  media   marke-ng   Site  –  wide  content  &   design  effec-veness   Home  page  design   effec-veness   Search  and  browse   page  efficiencies   Category  and  product   page  efficiencies   Basket  and  checkout   efficiency   Social  media   marke-ng   Content  marke-ng   E  -­‐  newsleVers  and   promo-onal  emails     Event  –  triggered   marke-ng   Customer  service  &   support   Website   personaliza-on   Social  media   marke-ng   Search  Engine   Op-miza-on  (SEO)  
  13. Interest  AaenOon   Demand   AcOon     Corporate/  Brand  MarkeOng     Local  MarkeOng     Interest  AaenOon   Share  AcOon     Passive     AcOve     Search   Awareness Engagement Consideration Purchase Consumption Loyalty Advocacy Purchase decision models
  14. Source: Decision Fuel and InMobi research; sample n = 1,062 VIETNAM ; Source 1: Group M 2% 17% 33% 42% 22% Mobile is most impactful media on purchase decisions, followed by TV 31% Purchase decisions in Vietnam Awareness Engagement Consideration Purchase Consumption Loyalty Advocacy 53%  
  15. Awareness Targeted Mobile Ads Interaction Mobile Interaction Design & Tech. Selection User Data base Sharing Mobile OH/OOH TV/Radio Print   Internet POS Mobile is The Only Platform that enable to integrate & Enhance Across All Media Types Direct     Marke-ng   Mobile interaction
  16. • Target consumers • Profiles your messages Target • Drive different conversation • Develop interactive brand relationships Engage • Build loyalty • Improve retention active purchase… Convert • Increase ROI • Drive cross-sell • Collect customer knowledge Generate Click  to  Landing  Page   User  is  taken  to  a  mobile  website   Click  to  Video  Play   Video  plays  on  device   Click  to  Search   User  is  taken  to  a  search  results  page   Click  to  Calendar   Mobile  device  stores  an  event  date   Click  to  SMS   Mobile  device  sends  SMS  shortcode   Click  to  dld.  coupon   Device  downloads  discount  coupon   Click  to  Call   Mobile  device  calls  specified  number   Click  to  Share   User  shares  link  on  social  media   Click  to  Store  Locate   User  is  taken  to  a  store  locator  map   Click  to  Buy   User  is  taken  to  mCommerce  store   CTA: Click to Action
  17. Point Art Engagement + Sharing + Loyalty
  18. Point Art is an Augmented Reality platform, that delivers contextual engagements based on camera & location
  19. 30 Mil+ engagements every month 300+advertisers on board Over 60award winning campaigns Intel funded mobile technology venture Owner: TELiBrahma Technologies Inc. (USA, India, Singapore). Vietnam Exclusive Partner. Overview
  20. p Scan a key hook p Interact real-time p 3S: See it, show it, share it Application in general 1   2   3  
  21. Interactive Tools p SMS/MMS interaction p 3D Model p Survey, Register… p IVR p Mobile Game p Wapsite p Video p HTLM5… How can Point do? Key hooks p Print ads p Logos p Name cards, p Bottle, ... p TVC p Billboard p Digital Poster p Packaging Point is the best application, that enable to integrate & Enhance Across All Media Types
  22. Online Report
  23. Why Point?
  24. Mass mediums Activations Visits Integrated experiential marketing. High precision targeting What is ROI ? How is building loyal customer base? Total reach Engagement Benefits of experiential marketing on media reach. Why Point?
  25. Exchange few spots or insertions to maximize experiential marketing. Or Use 1% budget to gain 99% interactive
  26. Case Studies
  27. Try it to have new experiences Toyota Etios Liva – Logo recognition
  28. Key hooks •  Print •  Brochures •  Outdoors Interactive tools •  Augmentation of logo •  Demonstration interactive 3D •  Augmenting 3D display on a camera view •  Tagging of multiple digital assets and contents with car logo •  Integrating call for action Toyota Etios Liva – Logo recognition RESULTS §  50,000+ rich media engagements §  3000+ users registered for a Test Drive §  7,500+ users spoke about the car on Social Media §  25% of the users engaged multiple times §  65% of them experiencing car on 3D and 85% of them downloading mobile content BUSINESS CASE Toyota wanted to leverage a mobile platform to drive engagements through traditional media investments.
  29. Maxim – India o  Point at the cover page to see the cover page come alive Try it to have new experiences
  30. Working Process
  31. THANK  YOU  
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