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MOBILE INTERACTION
MEDIA OR ELSE?
How Marketers make plan
Case Studies
Mobile Trends
Contents
Mobile Interaction
Mobile
Trends
2010	
   2011	
   2015	
  
Rest	
  of	
  the	
  World	
   196.9	
   410.4	
   2,761.70	
  
Asia/Pacific	
  and	
  Japan	
   868.8	
   1,628.50	
   6,925.00	
  
Western	
  Europe	
   257.1	
   569.3	
   5,131.90	
  
North	
  America	
   304.3	
   701.7	
   5,791.40	
  
0	
  
5,000	
  
10,000	
  
15,000	
  
20,000	
  
25,000	
  
$	
  millions	
  
Mobile Advertising Revenue
by Region, Worldwide
Mobile Internet Users: 530 millions
Smartphone users: 478 millions
Mobile Users: > 6000 millions
Mobile Marketing global size
Source: Mobithinking 2012; Inmobi 2012, Gartner
SMS Text Ads
Static Banners
Animated Banners
Rich Media and HTML 5
122 MILLIONS
Mobile vs 136 mil
telephone subscribers
30% mobile user is
Smartphone Users
Thousands of Mobile
content products
Source: Ministry of T&I, GroupM
Mobile Overview in Vietnam
Devices used for connecting online
32.5mil
Internet Users
21 mil Mobile
Internet users
%
Source: 3D 2012
36	
  
17	
  
36	
  
52	
  
0	
   10	
   20	
   30	
   40	
   50	
   60	
  
All	
  adults	
  
Age	
  35-­‐45	
  
Age	
  25-­‐34	
  
Age	
  15-­‐24	
  
Mobile internet access by age
Who are Mobile users in Vietnam
“Mobile users in Vietnam consume
4.5 hours of media daily”
Source: Cimigo 2012
Mobile Internet activities – Vietnam consumer
8	
  
8	
  
9	
  
9	
  
11	
  
12	
  
13	
  
14	
  
16	
  
18	
  
19	
  
20	
  
30	
  
59	
  
64	
  
0	
   10	
   20	
   30	
   40	
   50	
   60	
   70	
  
To	
  Find	
  Out	
  Movie	
  InformaOon	
  
To	
  Download	
  Mobile	
  Apps	
  
To	
  Send	
  Or	
  Receive	
  Emails	
  (Non-­‐Work)	
  
To	
  Watch	
  TV	
  
To	
  Search	
  For	
  DirecOons	
  
To	
  Purchase	
  Music	
  
To	
  Keep	
  Updated	
  On	
  Sport	
  
To	
  Send	
  Or	
  Receive	
  Emails	
  (Work)	
  
To	
  Download	
  Ringtones	
  
To	
  Find	
  Out	
  The	
  Weather	
  
For	
  Social	
  Network-­‐Update	
  Profile	
  
To	
  Download	
  Games	
  
To	
  Search	
  
To	
  Keep	
  Updated	
  On	
  News	
  
For	
  Entertainment	
  
Reasons to use mobile internet
Source:	
  3D	
  2012 	
   	
  Base:	
  3,010	
  urban	
  adults	
  aged	
  15-­‐45	
  
Marketers
How do they make mobile plan?
This Year, Next Year
Worldwide media & marketing forecasts
Summer 2012
28
China
Media, CNY m, net 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
TV 86,940 109,554 127,532 150,492 165,478 178,154 197,162 210,017 221,190
Radio 2,330 3,874 5,050 6,615 7,530 9,755 10,842 11,243 11,581
Newspapers 25,628 27,895 30,344 34,584 37,924 44,337 46,205 45,724 45,724
Magazines 2,408 3,167 4,320 5,475 6,174 7,466 8,787 9,439 10,100
Outdoor (analogue and digital) 15,400 23,052 18,229 25,644 25,531 29,849 32,865 37,988 43,222
Internet display 2,031 2,971 4,881 8,041 9,022 14,192 18,618 25,709 30,946
Paid search 936 1,385 2,907 5,032 6,969 12,174 23,183 37,691 55,337
Other internet 1,103 1,694 2,822 3,927 4,749 6,185 9,489 15,949 21,168
Internet total 4,070 6,050 10,610 17,000 20,740 32,550 51,290 79,350 107,450
Media total CNY m 136,776 173,593 196,085 239,810 263,377 302,110 347,151 393,762 439,267
YOY% change 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
TV 25.1 26.0 16.4 18.0 10.0 7.7 10.7 6.5 5.3
Radio 30.4 31.0 13.8 29.6 11.1 3.7 3.0
Newspapers 4.4 8.8 8.8 14.0 9.7 16.9 4.2 -1.0 0.0
Magazines 26.4 31.6 36.4 26.7 12.8 20.9 17.7 7.4 7.0
Outdoor 31.6 49.7 -20.9 40.7 -0.4 16.9 10.1 15.6 13.8
Internet display 46.3 64.3 64.8 12.2 57.3 31.2 38.1 20.4
Paid search 48.0 109.8 73.1 38.5 74.7 90.4 62.6 46.8
Other internet 53.6 66.6 39.1 20.9 30.2 53.4 68.1 32.7
Internet total 73.9 48.6 75.4 60.2 22.0 56.9 57.6 54.7 35.4
Media total YOY% change 24.4 26.9 13.0 22.3 9.8 14.7 14.9 13.4 11.6
Media, USD m, net 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
Exchange rate 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575
TV 13,675 17,232 20,060 23,672 26,029 28,023 31,013 33,035 34,792
Radio 609 794 1,041 1,184 1,534 1,705 1,769 1,822
Newspapers 4,031 4,388 4,773 5,440 5,965 6,974 7,268 7,192 7,192
Magazines 379 498 679 861 971 1,174 1,382 1,485 1,589
Outdoor 2,422 3,626 2,867 4,034 4,016 4,695 5,169 5,975 6,799
Internet 640 952 1,669 2,674 3,262 5,120 8,068 12,481 16,901
Media total USD m 21,148 27,305 30,843 37,721 41,428 47,520 54,605 61,937 69,094
% shares of media 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
TV 63.6 63.1 65.0 62.8 62.8 59.0 56.8 53.3 50.4
Radio 1.7 2.2 2.6 2.8 2.9 3.2 3.1 2.9 2.6
Newspapers 18.7 16.1 15.5 14.4 14.4 14.7 13.3 11.6 10.4
Magazines 1.8 1.8 2.2 2.3 2.3 2.5 2.5 2.4 2.3
Outdoor 11.3 13.3 9.3 10.7 9.7 9.9 9.5 9.6 9.8
Internet 3.0 3.5 5.4 7.1 7.9 10.8 14.8 20.2 24.5
Media total 100 100 100 100 100 100 100 100 100
2005 2006 2007 2008 2009 2010 2011 2012f 2013f
Media 24.4 26.9 13.0 22.3 9.8 14.7 14.9 13.4 11.6
Nominal GDP 15.7 17.0 22.9 18.1 8.6 17.8 17.4 11.3 11.4
Media and Nominal GDP
0.0
5.0
10.0
15.0
20.0
25.0
30.0
2005 2006 2007 2008 2009 2010 2011 2012f 2013f
Media Nominal GDP
This Year, Next Year
Worldwide media & marketing forecasts
Summer 2012
66
Japan
Media, JPY m 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
Free-to-air TV 2,041,100 2,016,100 1,998,100 1,909,200 1,713,900 1,732,100 1,715,000 1,780,000 1,816,000
Other TV 48,700 54,400 60,300 67,600 70,900 78,400 74,000 75,000 77,000
TV total 2,089,800 2,070,500 2,058,400 1,976,800 1,784,800 1,810,500 1,789,000 1,855,000 1,893,000
Radio 177,800 174,400 167,100 154,900 137,000 129,900 129,700 125,000 121,000
Newspapers 1,037,700 998,600 946,200 827,600 673,900 639,600 598,700 565,000 555,000
Magazines 484,200 477,700 458,500 407,800 303,400 273,300 255,800 235,000 217,000
Outdoor and Transit 626,900 648,500 663,200 620,400 526,300 501,700 510,000 515,000 516,000
Internet display and e-mail 193,000 231,000 268,800 288,500 270,700 284,100 282,700 322,800 360,000
Search (paid) 59,000 93,000 128,200 157,500 171,000 203,500 219,400 249,700 265,000
Mobile advertising (all types) 28,800 39,000 62,100 91,300 103,100 120,100 116,800 200,000 258,000
Advt. Production 96,900 119,600 141,200 161,000 162,100 167,000 187,300 228,000 244,000
Interaction total 377,700 482,600 600,300 698,300 706,900 774,700 806,200 1,000,500 1,127,000
Media total JPY m 4,794,100 4,852,300 4,893,700 4,685,800 4,132,300 4,129,700 4,089,400 4,295,500 4,429,000
YOY% change 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
Free-to-air TV -0.1 -1.2 -0.9 -4.4 -10.2 1.1 -1.0 3.8 2.0
Other TV 11.7 11.7 10.8 12.1 4.9 10.6 -5.6 1.4 2.7
TV total 0.1 -0.9 -0.6 -4.0 -9.7 1.4 -1.2 3.7 2.0
Radio -0.9 -1.9 -4.2 -7.3 -11.6 -5.2 -0.2 -3.6 -3.2
Newspapers -1.7 -3.8 -5.2 -12.5 -18.6 -5.1 -6.4 -5.6 -1.8
Magazines 22.0 -1.3 -4.0 -11.1 -25.6 -9.9 -6.4 -8.1 -7.7
Outdoor and Transit 24.1 3.4 2.3 -6.5 -15.2 -4.7 1.7 1.0 0.2
Internet display and e-mail 19.7 16.4 7.3 -6.2 5.0 -0.5 14.2 11.5
Search (paid) 57.6 37.8 22.9 8.6 19.0 7.8 13.8 6.1
Mobile advertising (all types) 35.4 59.2 47.0 12.9 16.5 -2.7 71.2 29.0
Advt. Production 23.4 18.1 14.0 0.7 3.0 12.2 21.7 7.0
Interaction total 108.2 27.8 24.4 16.3 1.2 9.6 4.1 24.1 12.6
Media total YOY% change 8.8 1.2 0.9 -4.2 -11.8 -0.1 -1.0 5.0 3.1
% shares of media 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
TV 43.6 42.7 42.1 42.2 43.2 43.8 43.7 43.2 42.7
Radio 3.7 3.6 3.4 3.3 3.3 3.1 3.2 2.9 2.7
Newspapers 21.6 20.6 19.3 17.7 16.3 15.5 14.6 13.2 12.5
Magazines 10.1 9.8 9.4 8.7 7.3 6.6 6.3 5.5 4.9
Outdoor and Transit 13.1 13.4 13.6 13.2 12.7 12.1 12.5 12.0 11.7
Interaction 7.9 9.9 12.3 14.9 17.1 18.8 19.7 23.3 25.4
Media total 100 100 100 100 100 100 100 100 100
Media, USD m 2005 2006 2007 2008 2009 2010 2011 2012f 2013f
Exchange rate 79 79 79 79 79 79 79 79 79
TV 26,427 26,183 26,030 24,998 22,570 22,895 22,623 23,458 23,938
Radio 2,248 2,205 2,113 1,959 1,732 1,643 1,640 1,581 1,530
Newspapers 13,122 12,628 11,965 10,465 8,522 8,088 7,571 7,145 7,018
Magazines 6,123 6,041 5,798 5,157 3,837 3,456 3,235 2,972 2,744
Outdoor and Transit 7,928 8,201 8,387 7,845 6,655 6,344 6,449 6,512 6,525
Interaction 4,776 6,103 7,591 8,830 8,939 9,797 10,195 12,652 14,252
Media total USD m 60,624 61,360 61,884 59,255 52,255 52,222 51,713 54,319 56,007
National Media Spending
Vietnam
YOY% change 2006 2007 2008 2009 2010 2011 2012f 2013f
TV 48.8 18.6 22.9 54.0 1.9 20.0 20.0 15.0
Radio 25.0 40.0 28.6 40.7 -7.9 -22.9 50.0 20.0
Newspapers 25.9 17.3 5.9 -0.2 9.8 -5.0 -8.0 -3.0
Magazines 17.2 12.6 33.5 8.5 10.7 10.0 5.0 0.0
Outdoor 21.4 16.3 29.6 13.2 -5.0 5.0 10.0
Internet 100.0 100.0 71.9 141.8 39.8 50.0 40.0
Media total YOY% change 50.1 18.3 20.9 41.8 4.8 15.8 16.8 13.6
Media, VND bn 2006 2007f 2008 2009 2010 2011 2012f 2013f
TV 4,761 5,645 6,940 10,688 10,892 13,071 15,685 18,038
Radio 15 21 27 38 35 27 41 49
Newspapers 1,073 1,259 1,333 1,330 1,461 1,388 1,277 1,239
Magazines 483 544 726 788 872 959 1,007 1,007
Outdoor 369 448 521 675 764 726 762 839
Internet 16 32 64 110 266 372 558 781
Media total VND bn 6,717 7,949 9,611 13,629 14,290 16,543 19,330 21,952
% shares of media 2006 2007 2008 2009 2010 2011 2012f 2013f
TV 70.9 71.0 72.2 78.4 76.2 79.0 81.1 82.2
Radio 0.2 0.3 0.3 0.3 0.2 0.2 0.2 0.2
Newspapers 16.0 15.8 13.9 9.8 10.2 8.4 6.6 5.6
Magazines 7.2 6.8 7.6 5.8 6.1 5.8 5.2 4.6
Outdoor 5.5 5.6 5.4 5.0 5.3 4.4 3.9 3.8
Internet 0.2 0.4 0.7 0.8 1.9 2.2 2.9 3.6
Media total 100 100 100 100 100 100 100 100
Digital Marketing Strategy Planning Tool
Digital	
  
Straty	
  
Reach	
   Act	
   	
  	
  Convert	
   	
  	
  Engage	
  
Situa-on	
  analysis:	
  How	
  well	
  are	
  we	
  using	
  digital	
  media	
  now?	
  
Audience	
  and	
  
customer	
  analysis	
  
Compe-tor	
  
benchmarking	
  
Online	
  partner	
  
analysis	
  
Own	
  digital	
  	
  
marke-ng	
  review	
  
Objec-ve	
  seAng:	
  Which	
  goals	
  and	
  KPIs	
  should	
  we	
  use?	
  
Mission	
  and	
  vision	
   Goals,	
  KPIs	
  and	
  web	
  analy-cs	
  
Strategy:	
  How	
  can	
  we	
  achieve	
  our	
  goal?	
  
Segmenta-on	
  and	
  
targe-ng	
  
Posi-oning	
  and	
  	
  
value	
  proposi-on	
  
Engagement	
  and	
  
content	
  strategy	
  
Integrated	
  	
  
communica-ons	
  strategy	
  
Digital Marketing Strategy Planning Tool
Which digital marketing activities to optimise
REACH	
  
Build	
  awareness	
  on	
  other	
  sites	
  
and	
  in	
  offline	
  media	
  and	
  drive	
  to	
  
OWNED	
  presences	
  
ACT	
  &	
  CONVERT	
  
Achieve	
  conversion	
  to	
  markeOng	
  
goals	
  such	
  as	
  fans,	
  leads	
  or	
  sales	
  
on	
  OWNED	
  &	
  PAID	
  
ENGAGE	
  
Build	
  customer	
  and	
  fan	
  
relaOonships	
  to	
  encourage	
  
repeat	
  visits	
  as	
  EARNED	
  media	
  
Pay	
  per	
  click	
  
Affiliate	
  and	
  partner	
  
marke-ng	
  
Display	
  adver-sing	
  
Acquisi-on	
  email	
  
marke-ng	
  
Social	
  media	
  
marke-ng	
  
Site	
  –	
  wide	
  content	
  &	
  
design	
  effec-veness	
  
Home	
  page	
  design	
  
effec-veness	
  
Search	
  and	
  browse	
  
page	
  efficiencies	
  
Category	
  and	
  product	
  
page	
  efficiencies	
  
Basket	
  and	
  checkout	
  
efficiency	
  
Social	
  media	
  
marke-ng	
  
Content	
  marke-ng	
  
E	
  -­‐	
  newsleVers	
  and	
  
promo-onal	
  emails	
  	
  
Event	
  –	
  triggered	
  
marke-ng	
  
Customer	
  service	
  &	
  
support	
  
Website	
  
personaliza-on	
  
Social	
  media	
  
marke-ng	
  
Search	
  Engine	
  
Op-miza-on	
  (SEO)	
  
Interest	
  AaenOon	
   Demand	
   AcOon	
  	
  
Corporate/	
  Brand	
  MarkeOng	
  	
   Local	
  MarkeOng	
  	
  
Interest	
  AaenOon	
   Share	
  AcOon	
  	
  
Passive	
  	
   AcOve	
  	
  
Search	
  
Awareness
Engagement
Consideration
Purchase
Consumption
Loyalty
Advocacy
Purchase decision models
Source: Decision Fuel and InMobi research; sample n = 1,062 VIETNAM ; Source 1: Group M
2%
17% 33%
42%
22%
Mobile is most impactful media on purchase decisions, followed by TV
31%
Purchase decisions in Vietnam
Awareness
Engagement
Consideration
Purchase
Consumption
Loyalty
Advocacy
53%	
  
Awareness
Targeted
Mobile Ads
Interaction
Mobile Interaction
Design & Tech.
Selection
User Data base
Sharing
Mobile
OH/OOH
TV/Radio
Print	
  
Internet
POS
Mobile is The Only Platform that enable to integrate & Enhance Across All Media Types
Direct	
  	
  
Marke-ng	
  
Mobile interaction
• Target consumers
• Profiles your
messages
Target
• Drive different
conversation
• Develop
interactive brand
relationships
Engage • Build loyalty
• Improve retention
active purchase…
Convert
• Increase ROI
• Drive cross-sell
• Collect customer
knowledge
Generate
Click	
  to	
  Landing	
  Page	
   User	
  is	
  taken	
  to	
  a	
  mobile	
  website	
  
Click	
  to	
  Video	
  Play	
   Video	
  plays	
  on	
  device	
  
Click	
  to	
  Search	
   User	
  is	
  taken	
  to	
  a	
  search	
  results	
  page	
  
Click	
  to	
  Calendar	
   Mobile	
  device	
  stores	
  an	
  event	
  date	
  
Click	
  to	
  SMS	
   Mobile	
  device	
  sends	
  SMS	
  shortcode	
  
Click	
  to	
  dld.	
  coupon	
   Device	
  downloads	
  discount	
  coupon	
  
Click	
  to	
  Call	
   Mobile	
  device	
  calls	
  specified	
  number	
  
Click	
  to	
  Share	
   User	
  shares	
  link	
  on	
  social	
  media	
  
Click	
  to	
  Store	
  Locate	
   User	
  is	
  taken	
  to	
  a	
  store	
  locator	
  map	
  
Click	
  to	
  Buy	
   User	
  is	
  taken	
  to	
  mCommerce	
  store	
  
CTA: Click to Action
Point Art
Engagement + Sharing + Loyalty
Point Art is an Augmented Reality platform, that delivers
contextual engagements based on camera & location
30 Mil+ engagements every month
300+advertisers on board
Over 60award winning campaigns
Intel funded mobile technology venture
Owner: TELiBrahma Technologies Inc. (USA, India, Singapore).
Vietnam Exclusive Partner.
Overview
p Scan a key hook p Interact real-time p 3S: See it, show it, share it
Application in general
1	
  
2	
  
3	
  
Interactive Tools
p SMS/MMS interaction
p 3D Model
p Survey, Register…
p IVR
p Mobile Game
p Wapsite
p Video
p HTLM5…
How can Point do?
Key hooks
p Print ads
p Logos
p Name cards,
p Bottle, ...
p TVC
p Billboard
p Digital Poster
p Packaging
Point is the best application, that enable to integrate &
Enhance Across All Media Types
Online Report
Why Point?
Mass mediums
Activations
Visits
Integrated experiential
marketing. High precision
targeting
What is ROI ? How is building loyal
customer base?
Total reach
Engagement
Benefits of experiential marketing
on media reach.
Why Point?
Exchange few spots or insertions to
maximize experiential marketing.
Or
Use 1% budget to gain 99% interactive
Case Studies
Try it to have new experiences
Toyota Etios Liva – Logo recognition
Key hooks
•  Print
•  Brochures
•  Outdoors
Interactive tools
•  Augmentation of logo
•  Demonstration interactive 3D
•  Augmenting 3D display on a
camera view
•  Tagging of multiple digital assets
and contents with car logo
•  Integrating call for action
Toyota Etios Liva – Logo recognition
RESULTS
§  50,000+ rich media engagements
§  3000+ users registered for a Test
Drive
§  7,500+ users spoke about the car on
Social Media
§  25% of the users engaged multiple
times
§  65% of them experiencing car on
3D and 85% of them downloading
mobile content
BUSINESS CASE
Toyota wanted to leverage a mobile
platform to drive engagements
through traditional media investments.
Maxim – India
o  Point at the cover page to see
the cover page come alive
Try it to have new experiences
Working Process
THANK	
  YOU	
  

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Mobile interaction

  • 2. How Marketers make plan Case Studies Mobile Trends Contents Mobile Interaction
  • 4. 2010   2011   2015   Rest  of  the  World   196.9   410.4   2,761.70   Asia/Pacific  and  Japan   868.8   1,628.50   6,925.00   Western  Europe   257.1   569.3   5,131.90   North  America   304.3   701.7   5,791.40   0   5,000   10,000   15,000   20,000   25,000   $  millions   Mobile Advertising Revenue by Region, Worldwide Mobile Internet Users: 530 millions Smartphone users: 478 millions Mobile Users: > 6000 millions Mobile Marketing global size Source: Mobithinking 2012; Inmobi 2012, Gartner SMS Text Ads Static Banners Animated Banners Rich Media and HTML 5
  • 5. 122 MILLIONS Mobile vs 136 mil telephone subscribers 30% mobile user is Smartphone Users Thousands of Mobile content products Source: Ministry of T&I, GroupM Mobile Overview in Vietnam Devices used for connecting online 32.5mil Internet Users 21 mil Mobile Internet users
  • 6. % Source: 3D 2012 36   17   36   52   0   10   20   30   40   50   60   All  adults   Age  35-­‐45   Age  25-­‐34   Age  15-­‐24   Mobile internet access by age Who are Mobile users in Vietnam “Mobile users in Vietnam consume 4.5 hours of media daily” Source: Cimigo 2012
  • 7. Mobile Internet activities – Vietnam consumer 8   8   9   9   11   12   13   14   16   18   19   20   30   59   64   0   10   20   30   40   50   60   70   To  Find  Out  Movie  InformaOon   To  Download  Mobile  Apps   To  Send  Or  Receive  Emails  (Non-­‐Work)   To  Watch  TV   To  Search  For  DirecOons   To  Purchase  Music   To  Keep  Updated  On  Sport   To  Send  Or  Receive  Emails  (Work)   To  Download  Ringtones   To  Find  Out  The  Weather   For  Social  Network-­‐Update  Profile   To  Download  Games   To  Search   To  Keep  Updated  On  News   For  Entertainment   Reasons to use mobile internet Source:  3D  2012    Base:  3,010  urban  adults  aged  15-­‐45  
  • 8. Marketers How do they make mobile plan?
  • 9. This Year, Next Year Worldwide media & marketing forecasts Summer 2012 28 China Media, CNY m, net 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 86,940 109,554 127,532 150,492 165,478 178,154 197,162 210,017 221,190 Radio 2,330 3,874 5,050 6,615 7,530 9,755 10,842 11,243 11,581 Newspapers 25,628 27,895 30,344 34,584 37,924 44,337 46,205 45,724 45,724 Magazines 2,408 3,167 4,320 5,475 6,174 7,466 8,787 9,439 10,100 Outdoor (analogue and digital) 15,400 23,052 18,229 25,644 25,531 29,849 32,865 37,988 43,222 Internet display 2,031 2,971 4,881 8,041 9,022 14,192 18,618 25,709 30,946 Paid search 936 1,385 2,907 5,032 6,969 12,174 23,183 37,691 55,337 Other internet 1,103 1,694 2,822 3,927 4,749 6,185 9,489 15,949 21,168 Internet total 4,070 6,050 10,610 17,000 20,740 32,550 51,290 79,350 107,450 Media total CNY m 136,776 173,593 196,085 239,810 263,377 302,110 347,151 393,762 439,267 YOY% change 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 25.1 26.0 16.4 18.0 10.0 7.7 10.7 6.5 5.3 Radio 30.4 31.0 13.8 29.6 11.1 3.7 3.0 Newspapers 4.4 8.8 8.8 14.0 9.7 16.9 4.2 -1.0 0.0 Magazines 26.4 31.6 36.4 26.7 12.8 20.9 17.7 7.4 7.0 Outdoor 31.6 49.7 -20.9 40.7 -0.4 16.9 10.1 15.6 13.8 Internet display 46.3 64.3 64.8 12.2 57.3 31.2 38.1 20.4 Paid search 48.0 109.8 73.1 38.5 74.7 90.4 62.6 46.8 Other internet 53.6 66.6 39.1 20.9 30.2 53.4 68.1 32.7 Internet total 73.9 48.6 75.4 60.2 22.0 56.9 57.6 54.7 35.4 Media total YOY% change 24.4 26.9 13.0 22.3 9.8 14.7 14.9 13.4 11.6 Media, USD m, net 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Exchange rate 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 6.3575 TV 13,675 17,232 20,060 23,672 26,029 28,023 31,013 33,035 34,792 Radio 609 794 1,041 1,184 1,534 1,705 1,769 1,822 Newspapers 4,031 4,388 4,773 5,440 5,965 6,974 7,268 7,192 7,192 Magazines 379 498 679 861 971 1,174 1,382 1,485 1,589 Outdoor 2,422 3,626 2,867 4,034 4,016 4,695 5,169 5,975 6,799 Internet 640 952 1,669 2,674 3,262 5,120 8,068 12,481 16,901 Media total USD m 21,148 27,305 30,843 37,721 41,428 47,520 54,605 61,937 69,094 % shares of media 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 63.6 63.1 65.0 62.8 62.8 59.0 56.8 53.3 50.4 Radio 1.7 2.2 2.6 2.8 2.9 3.2 3.1 2.9 2.6 Newspapers 18.7 16.1 15.5 14.4 14.4 14.7 13.3 11.6 10.4 Magazines 1.8 1.8 2.2 2.3 2.3 2.5 2.5 2.4 2.3 Outdoor 11.3 13.3 9.3 10.7 9.7 9.9 9.5 9.6 9.8 Internet 3.0 3.5 5.4 7.1 7.9 10.8 14.8 20.2 24.5 Media total 100 100 100 100 100 100 100 100 100 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Media 24.4 26.9 13.0 22.3 9.8 14.7 14.9 13.4 11.6 Nominal GDP 15.7 17.0 22.9 18.1 8.6 17.8 17.4 11.3 11.4 Media and Nominal GDP 0.0 5.0 10.0 15.0 20.0 25.0 30.0 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Media Nominal GDP This Year, Next Year Worldwide media & marketing forecasts Summer 2012 66 Japan Media, JPY m 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Free-to-air TV 2,041,100 2,016,100 1,998,100 1,909,200 1,713,900 1,732,100 1,715,000 1,780,000 1,816,000 Other TV 48,700 54,400 60,300 67,600 70,900 78,400 74,000 75,000 77,000 TV total 2,089,800 2,070,500 2,058,400 1,976,800 1,784,800 1,810,500 1,789,000 1,855,000 1,893,000 Radio 177,800 174,400 167,100 154,900 137,000 129,900 129,700 125,000 121,000 Newspapers 1,037,700 998,600 946,200 827,600 673,900 639,600 598,700 565,000 555,000 Magazines 484,200 477,700 458,500 407,800 303,400 273,300 255,800 235,000 217,000 Outdoor and Transit 626,900 648,500 663,200 620,400 526,300 501,700 510,000 515,000 516,000 Internet display and e-mail 193,000 231,000 268,800 288,500 270,700 284,100 282,700 322,800 360,000 Search (paid) 59,000 93,000 128,200 157,500 171,000 203,500 219,400 249,700 265,000 Mobile advertising (all types) 28,800 39,000 62,100 91,300 103,100 120,100 116,800 200,000 258,000 Advt. Production 96,900 119,600 141,200 161,000 162,100 167,000 187,300 228,000 244,000 Interaction total 377,700 482,600 600,300 698,300 706,900 774,700 806,200 1,000,500 1,127,000 Media total JPY m 4,794,100 4,852,300 4,893,700 4,685,800 4,132,300 4,129,700 4,089,400 4,295,500 4,429,000 YOY% change 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Free-to-air TV -0.1 -1.2 -0.9 -4.4 -10.2 1.1 -1.0 3.8 2.0 Other TV 11.7 11.7 10.8 12.1 4.9 10.6 -5.6 1.4 2.7 TV total 0.1 -0.9 -0.6 -4.0 -9.7 1.4 -1.2 3.7 2.0 Radio -0.9 -1.9 -4.2 -7.3 -11.6 -5.2 -0.2 -3.6 -3.2 Newspapers -1.7 -3.8 -5.2 -12.5 -18.6 -5.1 -6.4 -5.6 -1.8 Magazines 22.0 -1.3 -4.0 -11.1 -25.6 -9.9 -6.4 -8.1 -7.7 Outdoor and Transit 24.1 3.4 2.3 -6.5 -15.2 -4.7 1.7 1.0 0.2 Internet display and e-mail 19.7 16.4 7.3 -6.2 5.0 -0.5 14.2 11.5 Search (paid) 57.6 37.8 22.9 8.6 19.0 7.8 13.8 6.1 Mobile advertising (all types) 35.4 59.2 47.0 12.9 16.5 -2.7 71.2 29.0 Advt. Production 23.4 18.1 14.0 0.7 3.0 12.2 21.7 7.0 Interaction total 108.2 27.8 24.4 16.3 1.2 9.6 4.1 24.1 12.6 Media total YOY% change 8.8 1.2 0.9 -4.2 -11.8 -0.1 -1.0 5.0 3.1 % shares of media 2005 2006 2007 2008 2009 2010 2011 2012f 2013f TV 43.6 42.7 42.1 42.2 43.2 43.8 43.7 43.2 42.7 Radio 3.7 3.6 3.4 3.3 3.3 3.1 3.2 2.9 2.7 Newspapers 21.6 20.6 19.3 17.7 16.3 15.5 14.6 13.2 12.5 Magazines 10.1 9.8 9.4 8.7 7.3 6.6 6.3 5.5 4.9 Outdoor and Transit 13.1 13.4 13.6 13.2 12.7 12.1 12.5 12.0 11.7 Interaction 7.9 9.9 12.3 14.9 17.1 18.8 19.7 23.3 25.4 Media total 100 100 100 100 100 100 100 100 100 Media, USD m 2005 2006 2007 2008 2009 2010 2011 2012f 2013f Exchange rate 79 79 79 79 79 79 79 79 79 TV 26,427 26,183 26,030 24,998 22,570 22,895 22,623 23,458 23,938 Radio 2,248 2,205 2,113 1,959 1,732 1,643 1,640 1,581 1,530 Newspapers 13,122 12,628 11,965 10,465 8,522 8,088 7,571 7,145 7,018 Magazines 6,123 6,041 5,798 5,157 3,837 3,456 3,235 2,972 2,744 Outdoor and Transit 7,928 8,201 8,387 7,845 6,655 6,344 6,449 6,512 6,525 Interaction 4,776 6,103 7,591 8,830 8,939 9,797 10,195 12,652 14,252 Media total USD m 60,624 61,360 61,884 59,255 52,255 52,222 51,713 54,319 56,007 National Media Spending Vietnam YOY% change 2006 2007 2008 2009 2010 2011 2012f 2013f TV 48.8 18.6 22.9 54.0 1.9 20.0 20.0 15.0 Radio 25.0 40.0 28.6 40.7 -7.9 -22.9 50.0 20.0 Newspapers 25.9 17.3 5.9 -0.2 9.8 -5.0 -8.0 -3.0 Magazines 17.2 12.6 33.5 8.5 10.7 10.0 5.0 0.0 Outdoor 21.4 16.3 29.6 13.2 -5.0 5.0 10.0 Internet 100.0 100.0 71.9 141.8 39.8 50.0 40.0 Media total YOY% change 50.1 18.3 20.9 41.8 4.8 15.8 16.8 13.6 Media, VND bn 2006 2007f 2008 2009 2010 2011 2012f 2013f TV 4,761 5,645 6,940 10,688 10,892 13,071 15,685 18,038 Radio 15 21 27 38 35 27 41 49 Newspapers 1,073 1,259 1,333 1,330 1,461 1,388 1,277 1,239 Magazines 483 544 726 788 872 959 1,007 1,007 Outdoor 369 448 521 675 764 726 762 839 Internet 16 32 64 110 266 372 558 781 Media total VND bn 6,717 7,949 9,611 13,629 14,290 16,543 19,330 21,952 % shares of media 2006 2007 2008 2009 2010 2011 2012f 2013f TV 70.9 71.0 72.2 78.4 76.2 79.0 81.1 82.2 Radio 0.2 0.3 0.3 0.3 0.2 0.2 0.2 0.2 Newspapers 16.0 15.8 13.9 9.8 10.2 8.4 6.6 5.6 Magazines 7.2 6.8 7.6 5.8 6.1 5.8 5.2 4.6 Outdoor 5.5 5.6 5.4 5.0 5.3 4.4 3.9 3.8 Internet 0.2 0.4 0.7 0.8 1.9 2.2 2.9 3.6 Media total 100 100 100 100 100 100 100 100
  • 10. Digital Marketing Strategy Planning Tool Digital   Straty  
  • 11. Reach   Act      Convert      Engage   Situa-on  analysis:  How  well  are  we  using  digital  media  now?   Audience  and   customer  analysis   Compe-tor   benchmarking   Online  partner   analysis   Own  digital     marke-ng  review   Objec-ve  seAng:  Which  goals  and  KPIs  should  we  use?   Mission  and  vision   Goals,  KPIs  and  web  analy-cs   Strategy:  How  can  we  achieve  our  goal?   Segmenta-on  and   targe-ng   Posi-oning  and     value  proposi-on   Engagement  and   content  strategy   Integrated     communica-ons  strategy   Digital Marketing Strategy Planning Tool
  • 12. Which digital marketing activities to optimise REACH   Build  awareness  on  other  sites   and  in  offline  media  and  drive  to   OWNED  presences   ACT  &  CONVERT   Achieve  conversion  to  markeOng   goals  such  as  fans,  leads  or  sales   on  OWNED  &  PAID   ENGAGE   Build  customer  and  fan   relaOonships  to  encourage   repeat  visits  as  EARNED  media   Pay  per  click   Affiliate  and  partner   marke-ng   Display  adver-sing   Acquisi-on  email   marke-ng   Social  media   marke-ng   Site  –  wide  content  &   design  effec-veness   Home  page  design   effec-veness   Search  and  browse   page  efficiencies   Category  and  product   page  efficiencies   Basket  and  checkout   efficiency   Social  media   marke-ng   Content  marke-ng   E  -­‐  newsleVers  and   promo-onal  emails     Event  –  triggered   marke-ng   Customer  service  &   support   Website   personaliza-on   Social  media   marke-ng   Search  Engine   Op-miza-on  (SEO)  
  • 13. Interest  AaenOon   Demand   AcOon     Corporate/  Brand  MarkeOng     Local  MarkeOng     Interest  AaenOon   Share  AcOon     Passive     AcOve     Search   Awareness Engagement Consideration Purchase Consumption Loyalty Advocacy Purchase decision models
  • 14. Source: Decision Fuel and InMobi research; sample n = 1,062 VIETNAM ; Source 1: Group M 2% 17% 33% 42% 22% Mobile is most impactful media on purchase decisions, followed by TV 31% Purchase decisions in Vietnam Awareness Engagement Consideration Purchase Consumption Loyalty Advocacy 53%  
  • 15. Awareness Targeted Mobile Ads Interaction Mobile Interaction Design & Tech. Selection User Data base Sharing Mobile OH/OOH TV/Radio Print   Internet POS Mobile is The Only Platform that enable to integrate & Enhance Across All Media Types Direct     Marke-ng   Mobile interaction
  • 16. • Target consumers • Profiles your messages Target • Drive different conversation • Develop interactive brand relationships Engage • Build loyalty • Improve retention active purchase… Convert • Increase ROI • Drive cross-sell • Collect customer knowledge Generate Click  to  Landing  Page   User  is  taken  to  a  mobile  website   Click  to  Video  Play   Video  plays  on  device   Click  to  Search   User  is  taken  to  a  search  results  page   Click  to  Calendar   Mobile  device  stores  an  event  date   Click  to  SMS   Mobile  device  sends  SMS  shortcode   Click  to  dld.  coupon   Device  downloads  discount  coupon   Click  to  Call   Mobile  device  calls  specified  number   Click  to  Share   User  shares  link  on  social  media   Click  to  Store  Locate   User  is  taken  to  a  store  locator  map   Click  to  Buy   User  is  taken  to  mCommerce  store   CTA: Click to Action
  • 17. Point Art Engagement + Sharing + Loyalty
  • 18. Point Art is an Augmented Reality platform, that delivers contextual engagements based on camera & location
  • 19. 30 Mil+ engagements every month 300+advertisers on board Over 60award winning campaigns Intel funded mobile technology venture Owner: TELiBrahma Technologies Inc. (USA, India, Singapore). Vietnam Exclusive Partner. Overview
  • 20. p Scan a key hook p Interact real-time p 3S: See it, show it, share it Application in general 1   2   3  
  • 21. Interactive Tools p SMS/MMS interaction p 3D Model p Survey, Register… p IVR p Mobile Game p Wapsite p Video p HTLM5… How can Point do? Key hooks p Print ads p Logos p Name cards, p Bottle, ... p TVC p Billboard p Digital Poster p Packaging Point is the best application, that enable to integrate & Enhance Across All Media Types
  • 24. Mass mediums Activations Visits Integrated experiential marketing. High precision targeting What is ROI ? How is building loyal customer base? Total reach Engagement Benefits of experiential marketing on media reach. Why Point?
  • 25. Exchange few spots or insertions to maximize experiential marketing. Or Use 1% budget to gain 99% interactive
  • 27. Try it to have new experiences Toyota Etios Liva – Logo recognition
  • 28. Key hooks •  Print •  Brochures •  Outdoors Interactive tools •  Augmentation of logo •  Demonstration interactive 3D •  Augmenting 3D display on a camera view •  Tagging of multiple digital assets and contents with car logo •  Integrating call for action Toyota Etios Liva – Logo recognition RESULTS §  50,000+ rich media engagements §  3000+ users registered for a Test Drive §  7,500+ users spoke about the car on Social Media §  25% of the users engaged multiple times §  65% of them experiencing car on 3D and 85% of them downloading mobile content BUSINESS CASE Toyota wanted to leverage a mobile platform to drive engagements through traditional media investments.
  • 29. Maxim – India o  Point at the cover page to see the cover page come alive Try it to have new experiences