2. Introduction about BSMIntroduction about BSMIntroduction about BSMIntroduction about BSM
BSM Software Corp is member company of BSM Group
which was established in 2004 specializing in consulting
solutions and software development in the context of the
country entered the era of integration. We provide software
solutions and effective quality management.
BSM Software Corp
3. Hospital management software
Warehousing & Transportation software
The integrated management software by the barcode/ RFID
Software implementation consultants, technical consultants
Products and servicesProducts and servicesProducts and servicesProducts and services
Software implementation consultants, technical consultants
to provide technical services, system maintenance, ...
BSM Software Corp
6. System overview
Syste
m
admini
stratio
n
Environment .NET Framework
(Web/Desktop/Mobile)
Staff
Depart
ment
IBM.Co
gnos
O/S (Windows/Linux)
Clinic(outpatient)
Management module on healthcare fees
Drug management module Personnel and payroll Management
Document Management
Medical records / Patient (inpatient)
IBM.DB2
Database Cluster
• Relation between
modules
• Multi-user system
• Integration and avoid
duplication of data
• Scalability in the future
• Relation between
modules
• Multi-user system
• Integration and avoid
duplication of data
• Scalability in the future
Reporting and management system
IBM Cognos
Application integration
Procurement Management
Management of medical equipment
Financial accounting
- Documents management
-Access to patient information by Mobile,
- web
Clinical approach Management
XML
Internal
application
Department
application
Operating
system Data system
IBM.DB2
• Scalability in the future
• Convenient interface for
user
• Data access
Web/Intranet, Desktop
• Provide multiple data
entries (import, scan,
barcode)
•Find information,
statistical report
convenience
• Scalability in the future
• Convenient interface for
user
• Data access
Web/Intranet, Desktop
• Provide multiple data
entries (import, scan,
barcode)
•Find information,
statistical report
convenience
BSM Software Corp
10. Outpatient management:
The transfer of drug
Drug report
Consumable
materials
Test/Diagnosis
Payment of
hospital
fees
Appoin
tment
Opproadh clinical trials Dep
Hospital fee
Department
Phòng Khám
Patient
BSM Software Corp
11. Inpatient
Management:
Clinical trial Dep
The transfer of drug
Drug report
Consumable
materials
Test/Diagnosis
Medical
hospitalized
Approach clinical trial Dep
Transfer
Department
Payment of
hospital fees
hospitalized
Discharge
Hospital fees booth
TCKT
Patient Romm
Advance
payment
Department
BSM Software Corp
12. •Theo dõi thu viện phí
•Báo cáo thu viện phí
(7) Payment for drug
(1) Receiving
(4) Payment
advance hospital
bed
Clinical trial Dep
Pharmaceutical Dep
Management of hospital fees:
Receipt&payment
voucher (2)
(1) Receiving
(3) Collect fees for
X-ray;ultrasound;
test …
Hospital fees
booth
(6) Collection of hospital
fees report
Finance Dep
Khoa CLS
Patient
Discharge
BSM Software Corp
13. Store Pharmacy Management Module
Pharmacy
SuppliersClinic
Drug receipt, receipt or chemical
Health material Receipt
Drug report
Transfer of drug
The
transfer
of drug
Purchasing invoice,
Purchasing invoice,
Payment supplierPharmacy
Inventory
of drug
Stock detail report
Inventory report
Transfer drug
Total amount drug,
Hospital fee
Accounting Dp
BSM Software Corp
14. Phòng
HCQT Suppliers
Department
•Transfer
equipment&supplies slip
•Receipt of material
progerties slip
•Usage supplies Statictics
The transfer of
drug
The
transfe
r
equipm
ent and
•Barcode asset card
Contracts &
invoices provide
equipment &
supplies
Invoice, price
Asset Management:
Storage of equipment & supplies
ent and
supplie
s
•Barcode asset card
•Minutes of Asset inventory
•The record of supplies inventory
•The record of inventory of
consumable supplies
•Minutes of the liquidation of assets,
supplies
•Total value of
supplies &
equipment
•Updated increase &
decrease asset
•Subscribe to asset
depreciation
•Asset inventory
•Location Asset
Phòng TCKT
Điều chuyển thiết bị vật tư
BSM Software Corp
17. Financial Accounting modules
Inventory
Clinic
Drug store
Human resource
Patient
•Subscribe warehousing bill of materials and
equipment
•Deposit receipts of hospital charges
• Subscribe to the test fee and the number of tests
performed at CLS department, clinic.
• Check equipment inventory consumption,
import and inventory periodically.
•Subscribe warehousing bill of materials and
equipment
•Deposit receipts of hospital charges
• Subscribe to the test fee and the number of tests
performed at CLS department, clinic.
• Check equipment inventory consumption,
import and inventory periodically.
Salary table
In Patient
Laboratory
Financial &
Accounting
•Get control information about the use and
depreciation of fixed assets in the hospital.
•The salaries and rewards for staff at maturity
based on the timesheet
•Sum all hospital charges when the patient
discharge
•Perform regular accounting operations such as
accounting cash, receivables patients, to pay
suppliers, banks.
•The Accounting Dep will output general reports
for Director in the end of month
•Get control information about the use and
depreciation of fixed assets in the hospital.
•The salaries and rewards for staff at maturity
based on the timesheet
•Sum all hospital charges when the patient
discharge
•Perform regular accounting operations such as
accounting cash, receivables patients, to pay
suppliers, banks.
•The Accounting Dep will output general reports
for Director in the end of month
Bank
Fix asset
BSM Software Corp
18. Patient relationship management
Customer evaluation of service quality, efficient service ...
staff, physicians, according to two criteria "satisfied" and "not
Remind schedule appointment for each patient
Send a message to remind patient to take medication on time
Gathering information on assessing the quality of service of each
patient
Online counseling
E Hospital
staff, physicians, according to two criteria "satisfied" and "not
satisfied". Not satisfy criteria analysis of criteria such as:
"waiting time too long", "bad attitude", "poor service" and
"needs improvement”
Data were collected to the system to provide the service
assessment reports
BSM Software Corp
19. Technology application
• . NET Framework
• Model n-tier
• . NET Framework
• Model n-tier
System Architecture
• Data XML
• IBM.DB2
•IBM.Cognos
•Privacy MD5/SSL
• Automatic backup system
• Windows 2008 .NET Server
/Unix
• Data XML
• IBM.DB2
•IBM.Cognos
•Privacy MD5/SSL
• Automatic backup system
• Windows 2008 .NET Server
/Unix
BSM Software Corp
20. Mobile Healthcare
•Technology Application
Mobile inpatient medical
•Assess patient data by
•Technology Application
Mobile inpatient medical
•Assess patient data by•Assess patient data by
Mobile
•Making prescription drugs,
testing requirements, ...
•Integration data to the Server
•Assess patient data by
Mobile
•Making prescription drugs,
testing requirements, ...
•Integration data to the Server
BSM Software Corp
21. •BSM is a Partner of IBM Software Group. we are
working with IBM's Healthcare Solutions has
successfully deployed in North America to build a
hospital in Vietnam smarter. In the clever hospital
environment : the medical records, prescriptions,
diagnostic test images ..would be to computerize. The
doctor will reduce the load time administrative records
and records of the history of the patient medical records
are accessed The doctor take the time health care more
patient, making diagnosis and correct treatment
•BSM is a Partner of IBM Software Group. we are
working with IBM's Healthcare Solutions has
successfully deployed in North America to build a
hospital in Vietnam smarter. In the clever hospital
environment : the medical records, prescriptions,
diagnostic test images ..would be to computerize. The
doctor will reduce the load time administrative records
and records of the history of the patient medical records
are accessed The doctor take the time health care more
patient, making diagnosis and correct treatment
Smart Healthcare
patient, making diagnosis and correct treatmentpatient, making diagnosis and correct treatment
=> Patients are the core of the
intelligent hospital operations
BSM Software Corp
22. =>Patients are the core of the intelligent
hospital operations
Information Storage for millions of patients
Patient medical history storage >= 10 years
Remind schedule appointment for each patient
Send a message to remind patient to take medication on time
Gathering information on assessing the quality of service of each
patient
Building a virtual medicine center
Smart Healthcare
Building a virtual medicine center
Determining the exact position of the stretcher, medical equipment…in
hospital
Determining the location of each patient in hospital
…
BSM & IBM has a solution to make an intelligent
hospital
BSM Software Corp
23. Smart Healthcare
IBM Cognos Smart Healthcare :
• 25 percent increase in daily
outpatient referral volume due to
more efficient coordination of care.
• Nearly 30 percent increase in
the share of repeat patients due
to increased satisfaction with the
overall patient experience.
• Improved efficiency, safety
and continuity of care throughand continuity of care through
seamless patient records
across the entire Bangkok
Hospital network.
• Optimization of growth-related
decisions through the use of
advanced financial modeling
tools tied into Hospital’s
business and clinical systems.
BSM Software Corp
24. Smart Healthcare
•Data analysis for detecting fraud
in health and insurance
•Detecting fake test results by
analyzing the targets
BSM Software Corp
http://vietnamnews.vn/society/243779/police-charge-10-hospital-officials-over-blood-scam.html
analyzing the targets
unreasonable
•Analysis of test results overlap
25. Mobile Healthcare
•Mobile healthcare applications to
manage patient care women
•Management Women menses cycle
•Maternity
BSM Software Corp
•Manage prescription drugs, time
drink drugs
•Health status during pregnancy
•Schedule regular checkups
•Knowledge of women's health care
26. Mobile Healthcare
•Manage the health of children from
birth
•Calendar vaccine
•Manage prescription drugs, time
BSM Software Corp
•Manage prescription drugs, time
drink drugs
•Growth weight status compare with
standard monthly
•Nutrition for kids
27. Sihospital
Trung tâm chăm sóc sức khỏe Bà mẹ Trẻ em
Bình Dương
Trung tâm chăm sóc sức khỏe Bà mẹ Trẻ em
Bình Phước
Bệnh viện tâm thần Ba Ria Vung Tau
Viet Y Hospital
Dongnai international Hospital
…
Some typical customer of BSMSome typical customer of BSM
Hospital
…
BSM Software Corp
28. Healthcare provider uses Pure Data
System for Analytics and IBM Healthcare
Provider Data Model to identify gaps in
care with population care management
Need
• Risk stratify patients utilizing financial (claims), clinical
(Epic and other) and other domain data to address gaps in
patient care and move from fee-for-service to value based
outcomes
BenefitsBenefits
• Provide analytics and reporting data for at-risk
populations with clinical decision in batch (retrospective)
and real time
• Perform predictive modeling to enable proactive
interventions.
• Provide a secure, encrypted data connection to accept the
minimum data transmission necessary to accomplish the
request
BSM Software Corp
29. Premier health alliance
improves patient outcomes while
reducing spending by USD 9.1B
Need
• Improve patient outcomes through enhanced data sharing
and analytics
• Make data in different formats shared across thousands of
locations easier to access
Benefits
• 333 participating hospitals saved an estimated 92,000 lives
and reduced healthcare spending by USD 9.1B since 2008
• Reduced health spending by decreasing unnecessary
readmissions, ER visits and procedures
• Improved access to data helps deliver the promise of
Accountable Care Organizations
BSM Software Corp
30. Healthcare provider uses
analytics to create a healthier
community
Need
• Adopt a delivery model of value over volume to remain
fiscally sustainable and to meet reform requirements
• Bring together complex distributed data across internal
and external sources
• Develop standard tools and tracking measures• Develop standard tools and tracking measures
Benefits
• Decrease preventable hospital acquired conditions by 40%
with 1.8 fewer injuries and 60K lives saved
• Reduce preventable complications during care transitions
• Prevent 30 day readmissions by 20%
31. Fletcher Allen Healthcare turned to
PureData System for Analytics to
predict population sickness and
growth
Need
• Fletcher Allen understood that in order to effectively
manage data growth and uncover insights about
patient care, it needed to increase reporting
efficiency for clinical and business users
BenefitsBenefits
• Massive parallel-processing reduced administrative
effort, enabling clinicians and business users to focus
queries that lead to patient care and insights in near-
real time.
• Provides the necessary capabilities to capitalize on
opportunity with big data
• Extended data-analytics processes; has up to 200
users running queries simultaneously
3131
BSM Software Corp
32. Seattle Children’s relies on PureData
System for Analytics to simplify analytics
and reporting and improve insights for
patient care
Need
• Seattle Children's manual process for analysis and reporting
was increasingly stretched with an ever-growing volume and
variety of patient data. To increase efficiency and analytics
capabilities the hospital sought a consolidated platform.
BenefitsBenefits
• Accelerates query times by more than 99 percent, increasing th
number of reports executed by clinicians.
• Simplifies analytics and reporting.
• Improves compliance with federal reporting requirements with
improved data quality and reduced report-generation times
3232
Home
BSM Software Corp
33. BCBS of Massachusetts
personalizes web content to
educate 3,000,000 members
Need
• Transform website experience so it adds value beyond
a simple check-in or transaction functionality for end
users
BenefitsBenefits
• Web traffic increased 40% with registered members
increased 26% in 1 year
• Comprehensive view of health data and benefit usage
info improves member experience
BSM Software Corp
34. Case Study link
http://public.dhe.ibm.com/
Leading healthcare insurance
provider call center enables 14,000
agents with single view of customer
and product data
Need
• Inefficient access to huge volumes of siloed customer and
product data reduced agent productivity and increased
average call handle time. Agents needed faster access to
information
http://public.dhe.ibm.com/
common/ssi/ecm/en/imc1
4799usen/IMC14799USE
N.PDF
Benefits
• Improved productivity for 14,000 agents, saving an
average of 3 seconds on call handle time, and millions of
dollars annually
• Helped ensure 99.999 percent uptime at every location,
delivering a commanding query-per-second speed
• Improved application performance to support daily
operations and business users at 180 sites
3434
BSM Software Corp
35. UCLA Relies on Breakthrough
‘Big Data’ Technology from IBM
To Help Patients with Traumatic
Brain Injuries
Need
• A technology that provides advanced warning to
physicians and nurses of pending changes in a patient's
condition. This would allow medical staff to take
preventive action to keep patients safe from rising brainpreventive action to keep patients safe from rising brain
pressure and a higher risk health scenario.
Benefits
• Captures and analyzes streaming physiological data from
bedside monitors in the ICU to warn clinicians of
impending brain damage
• Predicts critical changes in the patient’s condition,
allowing for life-saving medical responses
3535
36. University of Ontario Institute
of Technology (UOIT) uses big
data to improve quality of care
for neonatal babies
Need
• Performing real-time analytics using physiological
data from neonatal babies
• Continuously correlates data from medical monitors• Continuously correlates data from medical monitors
to detect subtle changes and alert hospital staff
sooner
• Early warning gives caregivers the ability to
proactively deal with complications
Benefits
• Detecting life threatening conditions 24 hours
sooner than symptoms exhibited
• Lower morbidity and improved patient care
3636
37. Leading hospital for women
and newborns detects
neonatal abnormalities in
near real-time
Capabilities Utilized
Information Server, DB2, Stream Computing,
Software as a Service
• Collecting heart rate, respiration rate, blood oxygen
saturation and blood pressure by the minute
• Remotely analyzing data streams in near real-time to spot subtle
trends
Results
• Improves clinicians’ ability to interpret vast amounts of
heterogeneous data in near-real time
• Anticipates improved clinical outcomes by using
multidimensional near-real-time analysis
• Supports hospitals in rural areas by mitigating need to
transfer patients to critical care units
Software as a Service
38. Harvard Medical School researchers
bring drug safety and effectiveness
studies to new levels
Need
• A research tool that could learn over time, bringing the
very latest drug effectiveness and interaction data right to
patients’bedsides
3838
Benefits
• Enables one of the department's novel algorithms, its high-
dimensional propensity scoring, to run 20 to 30 times
faster than in its previous relational database environment
• Enables the department to conduct faster pharmaco-
epidemiologic analytics
• Automates continuous drug safety and effectiveness
monitoring
39. Global pharmaceutical R&D team
discovers hidden problem in
secondary care
Need
• Understand the potential for therapeutic interventions to
reduce 30-day readmissions through analysis of the burden
of emergency COPD exacerbation requiring
hospitalization
Benefits
• Iterative and exploratory analysis on anonymised cohorts
of patients led to identification of problem areas for 30-
day readmissions
• Discovered substantial levels of COPD-related
readmissions: 18% of COPD patients experienced an
emergency readmission within 30 days of discharge, with
almost half attributed to COPD
• This analysis provides insight into secondary care usage
and can provide guidance to reduce mortality and
readmissions through drug therapyhttp://www.flickr.com/photos/militaryhealth/7029695345/
