1. WILLIAM J. VENIZELOS 1 Timkak Lane ♦ Pennington, NJ 08534
(609) 559.5186 (Home) ♦ (609) 423.3332 (Office) ♦ bill.venizelos@yahoo.com
EXECUTIVE PROJECT MANAGEMENT
EMPLOYEE BENEFITS │PAYROLL R│ EGULATORY COMPLIANCE G│ LOBAL AUDITING R│ ISK MANAGEMENT
Strategic, results-oriented leader with 26 years of experience in benefits administration, human resources
outsourcing, payroll processing, banking, and insurance. Highly collaborative manager who effectively influences
and directs cross-functional teams to achieve organizational goals. Audit and regulatory compliance expert who
mitigates corporate risks by analyzing business processes, developing business requirements, and implementing
effective corrective action plans. Skillful and savvy presenter who communicates effectively within large, complex
organizations.
Defined Benefits (Pensions) ● Defined Contributions (401K) Health & Welfare (Med, Dental, Vision)●
Consumer Driven Health Plans Benefits Administration, Payroll & HR Outsourcing● ● Project Management
Global Security & Privacy Financial Controls Quality Assurance Audit Management● ● ● ● Insurance
Consulting Continuous Improvement● ● Negotiation Skills ● E&O Mitigation
CAREER HISTORY
FINANCIAL INDUSTRY TECHNICAL SERVICES, INC. (FITS) March 2015 – Present
UBS, Weehawken, New Jersey
Project Manager providing Payroll and Benefits expertise, end to end implementation management, and post
production issue resolution for multiple projects. Created Business Requirements Documentations (BRDs), test plan
strategies, and on-going quality assurance protocols.
Fair Labor Standards Act (FLSA) Adherence: Working with UBS Legal, Compliance, business leaders and third party
vendors to address systems and employee compensation changes affected by 2016 U.S. DOL FSLA regulation
modifications. Providing leadership for employee re-classification coordination, employee communications, and
employment contract re-executions. Managing effects to payroll, time entry tools (ADP’s eTime), employee
assistance call centers, and staff consultations. Reliance on complex data analysis enabling compliant decision
making.
♦ Leading coordination with HRi Fusion (HR Administration system) subject matter experts to ensure system
recognizes adjusted employee job code rank reclassifications (i.e. Exempt and Non-Exempt status changes),
and applicable payroll changes.
♦ Created a company-wide employee communication program delivering, key payroll timekeeping system
(eTime) enhancements. Developed FAQs, Quick Cards, and an on-line video tutorial for 12K U.S. employees
to demonstrate key enhancements and their effects on employees.
♦ Led 22 UAT testers through the testing life cycle program, managed and resolved identified issues with ADP,
and continue to oversee post production rollout issues.
♦ Utilizing DocuSign’s e-signature capabilities to obtain employee contractual agreement related to FSLA
reclassifications and pay structure changes.
Consumer Driven Health Plan (CDHP): Successfully managed the new CDHP implementation for 19K U.S.
employees. Effort included the integration of 10 third party vendors (6 insurance carriers, 3 administration vendors,
and 1 payroll vendor).
♦ Managed third party vendor on-site presentations and the associated vendor selection process.
♦ Created new or enhanced BRDs and managed contract negotiations.
♦ Coordinated IT risk assessments, regulatory compliance reviews, and vendor audits.
♦ Led integration of vendor file feeds, Single-Sign-On (SSO) protocols, and web-site synchronization.
♦ Developed and led the overall end-to-end systems integration testing.
2. WILLIAM J. VENIZELOS PAGE 2
BV CONSULTING December 2013 – February 2015
Independent consultant providing insurance and business process outsourcing companies with administrative,
operational, regulatory, and technological risk management advice and guidance.
Lincoln Financial Group (LFG)
Providing risk mitigation leadership within LFG’s $5B annuity and life insurance claims division. Delivering strategic
recommendations to close risk gaps while developing a proactive control environment to mitigate future exposures.
Creating best practice protocols, process flows, written policies and procedures, and systems requirements
documentation to enable a more controlled and efficient business work environment. Implementing management
reporting strategies and audit protocols to enhance Sarbanes-Oxley oversight.
AFFILIATED COMPUTER SYSTEMS (ACS) 2010 – November 2013
Affiliated Computer Systems (ACS), a Xerox Company, acquired ExcellerateHRO in 2010. ExcellerateHRO was created
in 2005 as a joint venture between Towers, Perrin, Forster & Crosby, Inc. and Electronic Data Systems (EDS).
Group Director, Regulatory Compliance, Cherry Hill, NJ
Led the healthcare reform compliance effort within the practice by managing the client protocols process for the
Patient Protection and Affordable Care Act and the American Taxpayer Relief Act. Ensured client and service
delivery compliance to ERISA and HIPAA/HITECH requirements. Established and chaired the Regulatory Compliance
Center of Excellence for Defined Benefits (DB), Health & Welfare (H&W), Defined Contributions (DC) and Payroll.
Developed a client facing regulatory communication and associated protocols.
♦ Managed the timely delivery of Carrier, Premium & Direct bill reports, COBRA & Flexible Spending account
reconciliations, and Payroll & General Ledger analysis for a multi-million dollar H&W contract.
ELECTRONIC DATA SYSTEMS (EDS) 2005 - 2010
Group Director, Global Audit & Regulatory Compliance, Plano, TX
Established a visible presence for ExcellerateHRO (EHRO), a Human Resource Outsourcing joint venture, by aligning
transitioned employees into critical roles, bolstering internal audit capabilities, and championing security and
privacy activities. Instituted the Global Audit & Compliance program mitigating EHRO and client E&O exposure.
Launched the Global Regulatory Compliance Management Organization that interpreted and managed service
delivery compliance to HIPAA, GLBA, SOX, ERISA, European Union Data Privacy Protection Directives and Works
Council provisions. Spearheaded an end-to-end HR services audit to ensure service delivery adherence to federal,
state and local regulations, corporate standards, and contractual commitments. Developed corrective actions and
instituted preventative measures addressing audit findings. Established a matrix oriented self-assessment process to
proactively identify and mitigate future risks.
♦ Recognized as a “Key Contract Negotiation Contributor” for EHRO’s first end-to-end HR services contract
totaling $800M.
♦ Successfully mandated the inclusion of more than 275 regulatory requirements in the design and build
phases of ExcellerateHRO’s HRO service offering.
♦ Created a 3-year audit plan and third-party vendor regulatory compliance risk assessment process.
TOWERS, PERRIN, FORSTER & CROSBY, INC. 1997 - 2005
Principal, Risk Manager, Philadelphia, PA
Served as Risk Manager for the DB, H&W and DC business line. Achieved rapid career growth to Principal by creating
marketable products, establishing control environments, mitigating significant financial exposures, and re-
engineering complicated operational processes. Served as the U.S. and international operations audit lead,
Chairman of the Controls Committee and Professional Standards Officer. Managed 80 employees within the
3. WILLIAM J. VENIZELOS PAGE 3
Financial Control Group, Internal Audit, Quality Assurance, and Product Pricing teams. Collaborated with Trustees,
Paying Agents, Health Insurance Carriers, Vendor Consultants, and client representatives. Directed HIPAA, GLBA and
SAS70 sections 404 and 302 compliance activities and International Organization of Standards (ISO) registrations.
♦ Received the 2004 Chairman’s Award and the 2004 Executive Committee Award.
♦ Successfully decreased business line’s annual E&O exposure by 85%.
♦ Mitigated $3M in client exposure by developing a check management tracking system and creating internal
lock-box standard operating procedures.
♦ Orchestrated a strategic Paying Agent revenue sharing process generating $3M in annual revenues.
♦ Transformed a $700K cost center into a profit center by achieving 40% enhanced productivity through
cross-training and resource re-alignment.
♦ Created the first non-qualified DC Business Processing and Data Center SAS70.
ADDITIONAL EXPERIENCE
BANKERS TRUST COMPANY, Assistant Vice President (1991 – 1997): Directed account investment fund
reconciliations and performed operational audits for DC clients. Received the Bankers Trust Entrepreneurial Award
for developing a Cash Management and Overdraft Tracking System. Renegotiated office vendor contracts,
generating 17% in annualized cost savings.
CONTROL ASSOCIATES, INC., Management Consultant (1988 – 1991): Provided financial consulting services to
Bankers Trust Company (New York, New York), Midland Bank (London, England) and Securities Investors Protection
Corporation (SIPC) (Los Angeles, California).
EDUCATION
Bachelor of Business Administration in Economics
University of Georgia, Athens, GA