1. BETH A. KLUCHER
Boulder, Colorado
maq12global@gmail.com
303/530-0772 (H), 720/822-7544 (C)
SUMMARY OF QUALIFICATIONS: Diversified experience in all aspects of government and commercial
businesses – technical and business system requirements and
compliance, quality management, program/project management, product
development, engineering, and marketing. Self-motivator with effective
communication skills. Dedicated to successful business performance and
profitability. Engineering degree with MBA. QMS Lead Assessor (AA)
PROFESSIONAL EXPERIENCE:
Ball Aerospace & Technologies Corp. -- Boulder, CO (1996 to 2015)
1996 to 2015: Sr. Manager, Certifications and Customer Metrics Manager for Ball Aerospace AS9100
corporate compliance, management representative responsibilities, Tier 1 metrics and
business flows, customer satisfaction, supplier ratings, contractual requirements, project
engineering
• Developed the Ball Aerospace customer satisfaction process; received positive
commendation from NASA as an industry best practice
• Organizational planning and management of AS9100/ISO system level audits including
NASA, JPL, Lockheed Martin, Northrop Grumman, United Space Alliance including
resolution of non-conformances
• Developed compliance data base for contractual flow down requirements of industry
standards
• Led project engineering initiative across Mission Assurance disciplines to align with
program requirements
• Strategically aligned corporate tier 1 metrics from strategic plan to employee
• Presented “Increasing Audit Value and Efficiency: Government/Industry Partnering” at
Quality Leadership Forum
• Voting member of Americas Aerospace Quality Group (AAQG) and Registration
Management Committee (RMC)
• Managed special projects for NFPA code compliance, Beryllium, lifting and handling
Manager, Quality Business System Manager for all processes and procedures, customer
assessments, corrective/preventive action system, internal audits, AS9100 compliance
• Recognized by Northrop Grumman for contributions made to the successful Deep Dive
• Achieved corporate certification to AS9100 with initial assessment
• Achieved corporate certification to ISO 9001:2000 one year ahead of schedule
• Successfully led continual improvement and integration effort resulting in elimination of
redundant systems and streamlining of processes
Chair, Ball Aerospace Program Management Council Manager for Program
Management
• Managed the development of Ball Aerospace program management training
process/career roadmap; facilitated and trained hundreds of employees
Program Manager, Technology Operations Program Manager for advanced technology
product development programs
• Successfully managed the development and delivery of the first prototype Thermal
Control System (TCS) for the Space Based Infrared System (SBIRS). System exceeded
customer performance requirements
• Directed the maintenance and modification of in-service composite cryogenic dewar for
the US Navy resulting in extended product life and expanded operating envelope
• Managed the conceptual design phase of the Low Temperature Microgravity Facility for
the International Space Station leading to the award of subsequent follow-on work
AlliedSignal Aerospace Equipment Systems -- Torrance, CA (1987 to 1996)
1987 to 1996: Program Manager, Space Systems
• Managed Solar Dynamic Power System and U.S./Russia Solar Dynamic Flight
Demonstration programs for NASA
• Managed high technology products and developed new business and market penetration
strategies for defense, civil, and international space applications
• Developed monolithic solid oxide fuel cells for commercial applications
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2. BETH A. KLUCHER
Boulder, Colorado
maq12global@gmail.com
303/530-0772 (H), 720/822-7544 (C)
Air Products and Chemicals, Inc. -- Allentown, PA (1980 to 1987)
1980 to 1987: Project Engineer
• Developed and scaled-up new commercial chemical vapor deposition (CVD) processes
for high-volume manufacturing
• Led technical research projects to develop erosion-resistant coatings for gas turbine
engine blades.
• Safety director for manufacturing facility
• Developed a prototype process for the electrochemical fluorination of a synthetic blood
compound
• Developed a company-wide strategic market analysis database
RELATED EXPERIENCE:
2005-2010
1990 to 1994:
Board of Directors of Ring Lake Ranch, Dubois, Wyoming
President, Condominium Home Owners Association, Los Angeles California
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, AND PATENTS:
• Method for Depositing a Hard, Fine-Grained, Noncolumnar Alloy of Tungsten and Carbon on a Substrate,
patent granted October 1989
• “Design of the Heat Receiver for the U.S./Russia Solar Dynamic Power Joint Flight System,” presented at the
1995 IECEC Conference
• “Solar Dynamic Ground Test Demonstrator Program,” presented at the AlliedSignal Aerospace Systems &
Equipment Engineering Interchange Meeting, October 1993
• AlliedSignal Aerospace Systems & Equipment Communications Plan, 1993
• “Development of Erosion-Resistant Tungsten Carbide Coatings for Compressor Blades by Chemical Vapor
Deposition,” presented at the Tenth Annual Air Products and Chemicals, Inc. Technology Symposium,
December 1986
HONORS AND AFFILIATIONS:
• Strategic Services Award, Ball Aerospace
• Program Management Award, Ball Aerospace
• Team Awards, Ball Aerospace
• NASA Lewis Program Award
EDUCATION, CERTIFICATIONS AND TRAINING:
• B.S., Chemical Engineering, The Pennsylvania State University, 1982
• M.B.A., Pepperdine University, 1990
• Exemplar Global/RABQSA Certified QMS Lead assessor (AA)
• Additional courses: lean six sigma yellow belt training, auditing, CMMI, customer relationship management,
program management, RMC other party assessor, RMC auditor workshops, CPARS, Conversant, Agile
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