Sensei Dan Matlock, a master instructor and business owner, wrote a letter of reference for Ben Brown. In the letter, Matlock states that he has worked with Brown for two years providing computer tech support at the University of the Pacific. Matlock observes that Brown has an excellent work ethic, always arrives on time and pays close attention to detail while working calmly. Additionally, Brown is able to assist even frustrated customers with courtesy and humor to achieve great results. Matlock highly recommends Brown for any position.

1. Sensei Dan Matlock: Master Instructor, Business Owner 1120 N. Monroe
St. Stockton CA 95203 (209) 662-2953 Email: dmatlock@pacific.edu
Re: Letter of Reference for Ben Brown
To whom it may concern:
I have worked with Ben Brown as a fellow computer tech providing customer response and
troubleshooting to University of the Pacific for two years. In that time I have observed Ben
in a wide range of interpersonal and technical work situations. Ben’s work ethic is
excellent, he is always on time or early and only leaves when he is scheduled to do so.
While working Ben is very calm and pays excellent attention to detail. He is always very
courteous and able to work with even the most frustrated customers with good humor and
great results. I would recommend Ben to any organization that was lucky enough to be
chosen by him.
Best Regards,
Sensei Dan Matlock