The initiative of this report is to examine the impact of organizational ethical practice and conflict management on employee relations (ER) through the mediating role of the climate of trust. Conflict is the perception of differences of interests among people. Conflict is inevitable among humans. Conflict management is the practice of identifying and handling conflict in a sensible, fair and effective and efficient manner. The opportunity to improve the situation and strengthen the relationship. Primarily ethics in business is affected by three sources - culture, religion and laws of the state. Conflict management aims to enhance learning and group outcomes, including effectiveness or performance in an organizational setting. With better enhancements, properly managed conflict can improve group outcomes.

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3. BEENISH TARIQ (102-F17-002)
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4. • Define conflict in respect of management
• Explain theory and history of Conflict Management
• How to resolve conflict with ethical values
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Objective
Personable
Professional
Proactive
Positive

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Basic Assumption

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Ethics
Is based on acceptable standard or behaviors of our society
Moral Values
values that express ideas about the good life.
Conflicts
State of mind when you realize; “taking decision is merely impossible” . Perhaps
disagreement or argument.
Management
Process of designing and maintaining an environment in which individuals can work
together in groups, effectively and efficiently to accomplish selected aims.
Conflict Management
Practice of recognizing and dealing with disputes in a rational, balanced, effective and
efficient way.
CONFLICT IS INEVITABLE AMONG HUMANS

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• Why conflict arises?
• Is conflict the part of management?
• Conflict affects our
moral values?
• How ethics resolve
those conflicts?
Problem Statement

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The study focuses to examine the impact of
organizational ethical practice and conflict management
on employee relations (ER) through the mediating role
of climate of trust.
Significance of Study
https://www.maxwell.syr.edu/uploadedFiles/parcc/cmc/Conflict%20Resolution%20NK.pdf

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Literature Review
https://www.stl-training.co.uk/b/three-tips-to-deal-with-conflict/

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Descriptive– Traditional Views Normative – Human relation Views Integrative – Interactist View
Fight (Rapoport -1960) Conflict Grid (Blake & Moutton 1964, 1978) Framework (Ikle 1964, Zartman & Berman 1982)
Debate (Rapaport-1960) Conflict Cycles (Walton-1969) Intergrative Negotiation (Pruitt 1981, 1983)
Stages of Conflict (Filley, Thibaut & Walker-1975,
Sheppard 1984)
Systems (Likert-1976) Integrative Decision Making (Filley 1975)
Dual Concern (Ruble and Thomas -1976, Pruitt & Rubin -
1986)
Interface Conflict Solving( Blake & Moutton 1964, 1978) Principled Negotiation (Fisher & Urg 1981)
Structural Model (Thomas-1976) Risk of Conflict (Zeuthen 1930) Creative Problem Solving (Pruitt & Robin -1986)
Bargaining Power (Chamberlain & Kuhn 1965) Rational Utility Maximization (Nash -1950) Contingency Bargaining ( Lewicki & Litter -1985)
Learning Process (Cross 1965, 1977) Uncertainty & Tactical Manipulation (Pen 1959) Process Consultantion(Walton -1985)
Demand level/Concession Rate (Pruitt-1981) Superior Set (Champlin & Bognano-1986) Problem Solving workshops (Burton- 1969)
Bilateral Monoploy (Siegel & Fouraker- 1960) Mediator (Strategic Choice) (Carnevale-1968) Behavioral Orientation Model ( Parker -1940)
Strategic Choice (Preuitt-1981) Principle of Management (Fayol-1949) Meta-Taxonomy (DeChurch & Marks -2001, Rahim-2002)
Multilateral Public Sector (Lewin, Feuillw, Kochan &
Delaney- 1988)
Bureaucracy Model (Max Weber - 1947)
Dealmaking (Kolb-1983) Neo Orgainzation Conflict (Mayo-1933)
Scientific Management (Taylor-1911)
Split Kozan's Confrontational Model (Khun & Poole -
2000)
Principle of Management (Fayol-1949)
Dominant Paradigm - Organization Conflict Management

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Causes of Conflict Management
https://www.polaris-learning.com/can-your-leaders-manage-conflict/sources-of-conflict-2/

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Ethical concerns in HR
https://www.pinterest.com/pin/779545016731860773/Business Ethics: A Stakeholder and Issues Management Approach

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• Basic Workplace Ethics for an Organization
• Importance of Workplace Ethics
• Role of Management in Inculcating Workplace Ethics
• Tips to Promote Workplace Ethics
• Importance of Employee Code of Conduct
• Ethics in Human Resource Management
• Ethical Issues in HR
• Resolving an Ethical Dilemma
• Difficulties in Ethical Decision Making
Ethical Practice with relation to Conflict Management
https://www.slideshare.net/khalsajps/ethical-issues-in-human-resource-management-73554950

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Managing Conflict in Ethical Way
https://slideplayer.com/slide/15756841/

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Ethical Conflict Resolution
https://www.researchgate.net/figure/The--conflict-that-may-exist-in-the-conflict-context-and-the_fig1_264827447

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Conflict is Inevitable
Conclusion
Conflict is everywhere. We can’t avoid conflict.
We can be managing conflict through
Bonding
Dialogue
Negotiation
Mediation
Arbitration

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Recommendations
Pay attention
Listen intentionally
Speak to be understood
Encourage others to speak
Give and take feedback
Ways to prevent conflict in ethical context at workplace
•Frequent meetings of your team
•Understand the causes and consequences of conflict
•Allow your team to express openly
•Sharing objectives
•Having a clear and detailed job description
•Distributing task fairly –No nepotism
•Distinguish between your interest or position
•Never criticize team members publicly
•Always be fair and just with your team
•Remain a moral person

19. Beenish Tariq
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