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Becka Miller
miller@thefurygroup.com
@miller_becka
Incredible Certification Stories
Journey from Secretary to Salesforce Consultant
Becka Miller
Salesforce Consultant
Houston Pardot User
Group Leader
Forward-Looking Statements
Statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any
of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or
service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts
or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our
service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth,
interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible
mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our
employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com
products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of
salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most
recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information
section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not
be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Whoooo is Certified?
Quick Poll!
Where I started…
• Military Spouse
• 3 Kids
• No time for School
• Middle School Secretary
• Bored/unchallenged
My supportive family
Wait!
What’s a CRM?
VetForce and Salesforce University to the Rescue!
Who has two thumbs and is certified?
THIS GUY!
Where I am now…woohoo!
 Salesforce Certified Administrator
 Salesforce Certified Pardot Consultant
 Hired by the Fury Group
 Houston Pardot User Group Leader
 25 Salesforce Implementation projects
 17 Pardot Quickstarts
 39 Trailhead badges…and counting
Questions?
My Favorite Resources
Vetforce:
• Offers Assistance to Military Veterans and their Dependents
• https://veterans.force.com/
Salesforce University:
• Sign up for classes & workshops
• https://www.salesforce.com/services/cloud-services/training
Admin Hero Blog:
• Salesforce MVP Brent Downey shares lessons & best practices
• https://www.adminhero.com
Additional Resources
Salesforce Ben:
• Ben McCarthy gives you tips, tutorials, and mock exams
• www.salesforceben.com
Merivis Blog:
• The Merivis Foundation supports Veterans transitioning to civilian life. Hector
Perez writes this blog and offers study tips for passing your certification tests
• http://www.merivisblog.com/
Quizlets
• Download on your phone...study on the go!
Trailhead…of course.
Thank Y u

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Journey from Secretary to Salesforce Consultant

  • 1. Becka Miller miller@thefurygroup.com @miller_becka Incredible Certification Stories Journey from Secretary to Salesforce Consultant
  • 3. Forward-Looking Statements Statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
  • 5. Where I started… • Military Spouse • 3 Kids • No time for School • Middle School Secretary • Bored/unchallenged
  • 8. VetForce and Salesforce University to the Rescue!
  • 9. Who has two thumbs and is certified? THIS GUY!
  • 10. Where I am now…woohoo!  Salesforce Certified Administrator  Salesforce Certified Pardot Consultant  Hired by the Fury Group  Houston Pardot User Group Leader  25 Salesforce Implementation projects  17 Pardot Quickstarts  39 Trailhead badges…and counting
  • 12. My Favorite Resources Vetforce: • Offers Assistance to Military Veterans and their Dependents • https://veterans.force.com/ Salesforce University: • Sign up for classes & workshops • https://www.salesforce.com/services/cloud-services/training Admin Hero Blog: • Salesforce MVP Brent Downey shares lessons & best practices • https://www.adminhero.com
  • 13. Additional Resources Salesforce Ben: • Ben McCarthy gives you tips, tutorials, and mock exams • www.salesforceben.com Merivis Blog: • The Merivis Foundation supports Veterans transitioning to civilian life. Hector Perez writes this blog and offers study tips for passing your certification tests • http://www.merivisblog.com/ Quizlets • Download on your phone...study on the go! Trailhead…of course.

Editor's Notes

  1. Key Takeaway: We are a publicly traded company. Please make your buying decisions only on the products commercially available from Salesforce. Talk Track: Before I begin, just a quick note that when considering future developments, whether by us or with any other solution provider, you should always base your purchasing decisions on what is currently available.