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Ethical principles for influencing & changing behaviour at scale
Five simplified ethical principles for anyone involved in influencing and changing behaviour. From policy makers to marketers, from advertisers to
process designers. Sometimes influencing behaviour has the opposite effect. There are almost always side effects. Influencing behaviour is
complex, with the risk that it is harmful to people and our society. These principles reduce the chance that you act unethically, or cause
(unintentionally) negative mental and behavioural effects.
Take responsibility for your influence on
other’s behaviour
a. Prevent and limit damage
b. Prevent knowledge abuse
c. Alert colleagues to ethical conduct
Influence and change behaviour with
integrity
a. Be reliable in your actions
b. Be open about your qualifications
c. Prevent deception
Influence with respect for the target group
and the vulnerable within it
a. Respect privacy
b. Respect humanities restrictions
c. Don't discriminate target groups
Influence based on sufficient professional
expertise
a. Be informed of developments
b. Ensure high quality
c. Know your professional limits
Use lawful, reliable and valid data
a. Respect privacy
b. Assure reliable data
c. Assure valid data
How do you influence & change behaviour at
scale ethically?
 Adhere to these 5 ethical principles
 Follow the law, regulations & guidelines
 Use your moral compass
Influencing and
moral deliberation
>
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
1. Responsibility
1. Responsibility >
2. Integrity
2. Integrity >
3. Respect
3. Respect >
4. Expertise
4. Expertise >
5. Data
5. Data >
Influence ethically?
1. Take responsibility for your influence
on other’s behaviour
a. Prevent and limit damage or negative side
effects. Be aware that any side effects can occur
with an intervention. Map these out as much as
possible, and include them in a cost-benefit
assessment. Damage or negative effects should
be prevented as much as possible.
b. Prevent misuse of knowledge. Make sure that
the knowledge collected (data, measured
effects, reports and advice) cannot be misused.
Also make an active effort to prevent others
from using this knowledge maliciously (now and
in the future).
c. Be alert to the performance and outcomes
of colleagues. When influencing the behaviour
of colleagues is not ethical or ethical, or if
possible harmful consequences have not been
sufficiently mapped out, or not or insufficiently
or taken into account in the cost-benefit
analysis, you draw their attention to this.
Reject an assignment if it could lead to damage or
other negative effects that do not outweigh the
benefits.
Responsible assignment
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
a. Make sure you are free to act with integrity.
You must be able to act independently,
objectively and professionally, without being
influenced by, for example, agreements, external
pressure or power relations. Put it on the
agenda immediately if you may not be able to
ethically account for the effects of your actions.
b. Be open about your qualifications,
knowledge, skills and resources. Indicate to
clients what you can and cannot do at a
professional level. When giving advice, give as
much data and knowledge sources as possible
from which you have drawn.
c. Avoid deception. Do not use techniques or
data to entice clients, customers or other
stakeholders to make decisions or engage in
behaviour that they would not exhibit if they
had been reasonably informed, circumspect
and observant, or of which harmful effects are
known to them.
Reject an assignment if you cannot act objectively
and professionally and/or people are being
misled.
Integer assignment
2. Influence with integrity
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
3. Influence with respect for the target
group and the vulnerable within it
a. Respect the privacy of the target group.
Always assess when you penetrate the private
life of the target group for reliable insights and
influencing behaviour. Do not penetrate further
into your private life than is necessary for the
(respectful) assignment.
b. Take into account the limitations of people in
general and the vulnerable in particular. Take
into account known unconscious pitfalls and
biases, but also reading level, digital skills, ability
to do, psycho-pathology and the like.
c. Only distinguish between target groups insofar
as relevant and justified for the (respectful)
assignment. Consider, for example, discrimination
based on race, ethnicity, sexual orientation,
political affiliation or on any other ground. Base
your decision on legislation and regulations and
your own moral compass.
Reject an assignment if privacy or vulnerabilities
of the target group are unjustifiably invaded.
Respectful assignment
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
4. Influence based on sufficient
expertise
a. Ensure a high quality of professional conduct.
Choose methods that are effective and efficient
and take into account the limitations of those
methods. If methods and techniques are
insufficient for an expert intervention or
answering the question, reformulate or reject
the assignment.
b. Be aware of developments in the field. Keep
your knowledge up-to-date by keeping up with
developments in social and economic
psychology as well as ethical discussions.
Reject an assignment if you do not have the right
knowledge and/or resources to complete the
assignment expertly
Expert assignment
c. Know the limits of your personal competence,
and of the field and act accordingly. Recognize
the professional and personal limitations of your
expertise and use only methods for which you are
qualified through education, training or
experience.
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
a. Only work with lawfully obtained data and
respect the (GDPR) legislation. Be aware of the
law and act not only according to the letter, but
also according to the spirit of the law (see also
this abbreviated explanation). For example,
make sure that permissions are given
consciously, without obligation, informed and
thoughtfully.
b. Know the reliability of your data and act
accordingly. For example, report your
confidence intervals, and be careful with
conclusions and interventions based on research
data with low numbers.
c. Know the validity of your data and act
accordingly. Make sure your data sufficiently
measures what you intend to measure, and be
careful with less valid data. For example, draw
less firm conclusions with self-reports than with
direct behavioural measurements.
Report it if data is insufficiently reliable or valid.
Reject an assignment if data does not comply
with (GDPR) legislation, or is insufficiently reliable
or valid.
Correct data use for an assignment
5. Use lawful, reliable and valid data
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
Influencing behaviour
behavioural change is extremely complex. By influencing behaviour we mean all interventions, campaigns and choice architecture
adjustments that are used to influence or change people's behaviour. Even the most educated and experienced psychologists
cannot say for sure what effects the environment, an intervention or a message has on people. However, they do know a lot about
the pitfalls, nuances, empirical support and statistical methods, which means that they can be of great value in behavioural issues
and the development of interventions. Working with behaviour is also very popular. A lot of information about influencing
behaviour can be found (for free) in many places these days and is consumed with interest by people from all (academic)
backgrounds. We can only be enthusiastic about this interest, but we also want to guard against (unintended) unethical practices.
That is why this document has been made for all people who are involved in influencing behaviour.
NIP Section Social &
Economic Psychology
Contact: sectiesep@psynip.nl
Code of Ethics
NIP
LinkedIn
Website
There will always be questions that this
manifesto does not answer. In this case, you
should use your moral compass, consult with
colleagues and, if possible, academically
trained behavioural influencers.
Moral compass & consultation
Not exhaustive. This manifesto offers principles, but is by no means comprehensive. For example, the influence is
not permissible if it does not comply with the law, or if the intention is to cause harmful behaviour.
A moral deliberation is a discussion about the moral or
ethical aspects of a practical situation. This can be useful
when the principles are insufficient to assess a situation
on ethical grounds. The button below leads to a suitable
step-by-step plan for moral deliberation.
Step-by-step plan for moral deliberation
Moral deliberation
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
Tree of Ethics for behavioral influence
5 steps to find out whether your behavioral infleunce is likely to be considered ethical.
with
respect
with sufficient
professional
expertise
with lawful, complete,
reliable and
valid data
Responsible and
at fault
take responsibility
(for your influence on
other’s behavior)
influence with
integrity
Praiseworthy !
If you …
and …
and …
and …
and measure the
behavioral
influence...
then you are …
 Prevent and limit damage
 Prevent knowledge abuse
 Alert colleagues to ethical conduct
 Be reliable in your actions
 Be open about your qualifications
 Prevent deception
 Respect privacy
 Respect humanities restrictions
 Don't discriminate target groups
 Be informed of developments
 Ensure high quality
 Know your professional limits
 Respect privacy
 Assure reliable data
 Assure valid data
Not responsible
Yes
No
Yes
No
Yes
No
Yes
No
Yes
No
These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you
are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.

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Ethical Principles for Changing & Influencing Behaviour at Scale (NIP-SEP).pptx

  • 1. Ethical principles for influencing & changing behaviour at scale Five simplified ethical principles for anyone involved in influencing and changing behaviour. From policy makers to marketers, from advertisers to process designers. Sometimes influencing behaviour has the opposite effect. There are almost always side effects. Influencing behaviour is complex, with the risk that it is harmful to people and our society. These principles reduce the chance that you act unethically, or cause (unintentionally) negative mental and behavioural effects. Take responsibility for your influence on other’s behaviour a. Prevent and limit damage b. Prevent knowledge abuse c. Alert colleagues to ethical conduct Influence and change behaviour with integrity a. Be reliable in your actions b. Be open about your qualifications c. Prevent deception Influence with respect for the target group and the vulnerable within it a. Respect privacy b. Respect humanities restrictions c. Don't discriminate target groups Influence based on sufficient professional expertise a. Be informed of developments b. Ensure high quality c. Know your professional limits Use lawful, reliable and valid data a. Respect privacy b. Assure reliable data c. Assure valid data How do you influence & change behaviour at scale ethically?  Adhere to these 5 ethical principles  Follow the law, regulations & guidelines  Use your moral compass Influencing and moral deliberation > These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl. 1. Responsibility 1. Responsibility > 2. Integrity 2. Integrity > 3. Respect 3. Respect > 4. Expertise 4. Expertise > 5. Data 5. Data > Influence ethically?
  • 2. 1. Take responsibility for your influence on other’s behaviour a. Prevent and limit damage or negative side effects. Be aware that any side effects can occur with an intervention. Map these out as much as possible, and include them in a cost-benefit assessment. Damage or negative effects should be prevented as much as possible. b. Prevent misuse of knowledge. Make sure that the knowledge collected (data, measured effects, reports and advice) cannot be misused. Also make an active effort to prevent others from using this knowledge maliciously (now and in the future). c. Be alert to the performance and outcomes of colleagues. When influencing the behaviour of colleagues is not ethical or ethical, or if possible harmful consequences have not been sufficiently mapped out, or not or insufficiently or taken into account in the cost-benefit analysis, you draw their attention to this. Reject an assignment if it could lead to damage or other negative effects that do not outweigh the benefits. Responsible assignment These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
  • 3. a. Make sure you are free to act with integrity. You must be able to act independently, objectively and professionally, without being influenced by, for example, agreements, external pressure or power relations. Put it on the agenda immediately if you may not be able to ethically account for the effects of your actions. b. Be open about your qualifications, knowledge, skills and resources. Indicate to clients what you can and cannot do at a professional level. When giving advice, give as much data and knowledge sources as possible from which you have drawn. c. Avoid deception. Do not use techniques or data to entice clients, customers or other stakeholders to make decisions or engage in behaviour that they would not exhibit if they had been reasonably informed, circumspect and observant, or of which harmful effects are known to them. Reject an assignment if you cannot act objectively and professionally and/or people are being misled. Integer assignment 2. Influence with integrity These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
  • 4. 3. Influence with respect for the target group and the vulnerable within it a. Respect the privacy of the target group. Always assess when you penetrate the private life of the target group for reliable insights and influencing behaviour. Do not penetrate further into your private life than is necessary for the (respectful) assignment. b. Take into account the limitations of people in general and the vulnerable in particular. Take into account known unconscious pitfalls and biases, but also reading level, digital skills, ability to do, psycho-pathology and the like. c. Only distinguish between target groups insofar as relevant and justified for the (respectful) assignment. Consider, for example, discrimination based on race, ethnicity, sexual orientation, political affiliation or on any other ground. Base your decision on legislation and regulations and your own moral compass. Reject an assignment if privacy or vulnerabilities of the target group are unjustifiably invaded. Respectful assignment These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
  • 5. 4. Influence based on sufficient expertise a. Ensure a high quality of professional conduct. Choose methods that are effective and efficient and take into account the limitations of those methods. If methods and techniques are insufficient for an expert intervention or answering the question, reformulate or reject the assignment. b. Be aware of developments in the field. Keep your knowledge up-to-date by keeping up with developments in social and economic psychology as well as ethical discussions. Reject an assignment if you do not have the right knowledge and/or resources to complete the assignment expertly Expert assignment c. Know the limits of your personal competence, and of the field and act accordingly. Recognize the professional and personal limitations of your expertise and use only methods for which you are qualified through education, training or experience. These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
  • 6. a. Only work with lawfully obtained data and respect the (GDPR) legislation. Be aware of the law and act not only according to the letter, but also according to the spirit of the law (see also this abbreviated explanation). For example, make sure that permissions are given consciously, without obligation, informed and thoughtfully. b. Know the reliability of your data and act accordingly. For example, report your confidence intervals, and be careful with conclusions and interventions based on research data with low numbers. c. Know the validity of your data and act accordingly. Make sure your data sufficiently measures what you intend to measure, and be careful with less valid data. For example, draw less firm conclusions with self-reports than with direct behavioural measurements. Report it if data is insufficiently reliable or valid. Reject an assignment if data does not comply with (GDPR) legislation, or is insufficiently reliable or valid. Correct data use for an assignment 5. Use lawful, reliable and valid data These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
  • 7. Influencing behaviour behavioural change is extremely complex. By influencing behaviour we mean all interventions, campaigns and choice architecture adjustments that are used to influence or change people's behaviour. Even the most educated and experienced psychologists cannot say for sure what effects the environment, an intervention or a message has on people. However, they do know a lot about the pitfalls, nuances, empirical support and statistical methods, which means that they can be of great value in behavioural issues and the development of interventions. Working with behaviour is also very popular. A lot of information about influencing behaviour can be found (for free) in many places these days and is consumed with interest by people from all (academic) backgrounds. We can only be enthusiastic about this interest, but we also want to guard against (unintended) unethical practices. That is why this document has been made for all people who are involved in influencing behaviour. NIP Section Social & Economic Psychology Contact: sectiesep@psynip.nl Code of Ethics NIP LinkedIn Website There will always be questions that this manifesto does not answer. In this case, you should use your moral compass, consult with colleagues and, if possible, academically trained behavioural influencers. Moral compass & consultation Not exhaustive. This manifesto offers principles, but is by no means comprehensive. For example, the influence is not permissible if it does not comply with the law, or if the intention is to cause harmful behaviour. A moral deliberation is a discussion about the moral or ethical aspects of a practical situation. This can be useful when the principles are insufficient to assess a situation on ethical grounds. The button below leads to a suitable step-by-step plan for moral deliberation. Step-by-step plan for moral deliberation Moral deliberation These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.
  • 8. Tree of Ethics for behavioral influence 5 steps to find out whether your behavioral infleunce is likely to be considered ethical. with respect with sufficient professional expertise with lawful, complete, reliable and valid data Responsible and at fault take responsibility (for your influence on other’s behavior) influence with integrity Praiseworthy ! If you … and … and … and … and measure the behavioral influence... then you are …  Prevent and limit damage  Prevent knowledge abuse  Alert colleagues to ethical conduct  Be reliable in your actions  Be open about your qualifications  Prevent deception  Respect privacy  Respect humanities restrictions  Don't discriminate target groups  Be informed of developments  Ensure high quality  Know your professional limits  Respect privacy  Assure reliable data  Assure valid data Not responsible Yes No Yes No Yes No Yes No Yes No These principles for acting ethically and with integrity in influencing behaviour have been developed by the Social & Economic Psychology (SEP) section. If you are a NIP member, the more extensive professional code for academic psychologists and behavioural influencers applies. For questions: sectiesep@psynip.nl.