How Software Developers Destroy Business Value.pptx
Asynchronous communication between people
1. help-seekers
60%:wants to spendless time responding to ad-hoc requests
40%: wants to spend more time on training. ...
http://amj.aom.org/content/58/1/136.short I' 0 limit meeting:; and email I'
colocate interdependent teamm. leverage spaceand tools 0 how
llmlt recurr1ng meetings--> meetwhen needed
distribute ownership/roles better
only 50% of top-collaborators are noticed as top-performers
... Facebook ... could spr...ad information more slowly or recognize what
information shouldn't be moving
20% of top-performers only focus on individual targets
be specific: SMART 0 OVERCOMMUNICATE wisely
be careful In sharing material(so no comm Is needed for access)
Share information before a meeting
document conclusions
planyour owntime so you do notrelyon fast responses
use waiting time productively
distribute responsibrnties(DRI) F
promote transparency
https:/ftwi•>t.com/remote-work-
guides/remote-team-communication7utm_source-blog&utm _
campaign-Asynchronous_Communication_Remote_Workers_Productive
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(70%)ASYNC and(25%-+-5%)SYNC must be well balanced
meetings.eventsimportant important forteam spirit
not tied to being available whliln others are 0 Control over the workday
avoid knei,-jerk response
0 High Q communication
reply when youare ready andthe response is well considered
lesslast mlnute arrangements 0 betterplannlng
spend time on documenting & sharing than on direct(repeated)comm. 0 make Deep Work the default
answers can wait for 24 hours 0 less time zone issues
notuncommon to spend a full 80% of workday communicating
time employees spend on collaboration up 50% / 20years
collaborativeoverload::l:l
drains employees'mentalresources high level
makes it more difficult to make meaningful progress
(shallow work)vs focused,deep work 0 constantinterruptions
FOMO I' 0 being connected over being productive
expectation to respond fast
tryto compensate forthe tlmelost.j>
fast andsuperfiicial 0 lowers quality of discussions
meetings
face-2-
face conversation
skype 0 chatting
people 'typically'ri,spond to *mail* within 2 minutf!s
509i within 47 min, say 1 hour
response time
90'1&ofmalls answered wlthln oneday
response tend to come fas;terwhen a exchange continues
typ.S-43words
30% > 100 words 0 length
length of reponse typ. flr:st grows lrl consecutiveanswers and then 'Implodes'
slower response in weekends
tactO
earlymorning-->qukkerand longer
47min / 40 words 0 >51y
13min / 17 words 0 youngsters/teens
less responded
e quantity
shorter responses
https:f/abcnews.go.com/Health/emalls-answered-mlnutes-study--finds/story?ld-30280230
Problems with sync
Encouragebehav.change
20-35% of productive**collaborations** come from 3-5% of the people
an employeewho frequentiyrnntributes beyondthe scope of hisor herrole
single "extra miler' 0 can drive team performance morethan all the other members combined
collaborative resources
l"'bottleneck
https://doist.com/blog/asynchronous-communication/ -·
Remote workers are more productive than office-bound
save commuting time
avoid distraction
possible causes sense of(bl,tter)control overtime
ASYNCCOMMM 0 (lnltlally)nota goalonlt:sown
SYNC 0 you send a message and the recipient responds immediately
A-SYNC 0 you send a message without expecting an immedi;ite response
limit-25requesters
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In Demand,Yet Disengaged
- - -~
/--------- request types
50t.v,10NS
Slackusersendsanaverageof200messagesaday,
withphonesandtablets safer>0where f3
15'111 of all time spent in a company in meetings
6h/dayemall
-
httpsJ/hbr.org/2016/01/collaborative-overload
{ ed. :extra painful for people being blessed with ADD, ADHD) 0 hard to focus
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