SlideShare a Scribd company logo
1 of 1
Download to read offline
help-seekers
60%:wants to spendless time responding to ad-hoc requests
40%: wants to spend more time on training. ...
http://amj.aom.org/content/58/1/136.short I' 0 limit meeting:; and email I'
colocate interdependent teamm. leverage spaceand tools 0 how
llmlt recurr1ng meetings--> meetwhen needed
distribute ownership/roles better
only 50% of top-collaborators are noticed as top-performers
... Facebook ... could spr...ad information more slowly or recognize what
information shouldn't be moving
20% of top-performers only focus on individual targets
be specific: SMART 0 OVERCOMMUNICATE wisely
be careful In sharing material(so no comm Is needed for access)
Share information before a meeting
document conclusions
planyour owntime so you do notrelyon fast responses
use waiting time productively
distribute responsibrnties(DRI) F
promote transparency
https:/ftwi•>t.com/remote-work-
guides/remote-team-communication7utm_source-blog&utm _
campaign-Asynchronous_Communication_Remote_Workers_Productive
0
atlRlt -....L...-
i1''0 8 ""•0
« ··
gl'l!')V
a
'"'
"""
il:I
Main Topic 8
(70%)ASYNC and(25%-+-5%)SYNC must be well balanced
meetings.eventsimportant important forteam spirit
not tied to being available whliln others are 0 Control over the workday
avoid knei,-jerk response
0 High Q communication
reply when youare ready andthe response is well considered
lesslast mlnute arrangements 0 betterplannlng
spend time on documenting & sharing than on direct(repeated)comm. 0 make Deep Work the default
answers can wait for 24 hours 0 less time zone issues
notuncommon to spend a full 80% of workday communicating
time employees spend on collaboration up 50% / 20years
collaborativeoverload::l:l
drains employees'mentalresources high level
makes it more difficult to make meaningful progress
(shallow work)vs focused,deep work 0 constantinterruptions
FOMO I' 0 being connected over being productive
expectation to respond fast
tryto compensate forthe tlmelost.j>
fast andsuperfiicial 0 lowers quality of discussions
meetings
face-2-
face conversation
skype 0 chatting
people 'typically'ri,spond to *mail* within 2 minutf!s
509i within 47 min, say 1 hour
response time
90'1&ofmalls answered wlthln oneday
response tend to come fas;terwhen a exchange continues
typ.S-43words
30% > 100 words 0 length
length of reponse typ. flr:st grows lrl consecutiveanswers and then 'Implodes'
slower response in weekends
tactO
earlymorning-->qukkerand longer
47min / 40 words 0 >51y
13min / 17 words 0 youngsters/teens
less responded
e quantity
shorter responses
https:f/abcnews.go.com/Health/emalls-answered-mlnutes-study--finds/story?ld-30280230
Problems with sync
Encouragebehav.change
20-35% of productive**collaborations** come from 3-5% of the people
an employeewho frequentiyrnntributes beyondthe scope of hisor herrole
single "extra miler' 0 can drive team performance morethan all the other members combined
collaborative resources
l"'bottleneck
https://doist.com/blog/asynchronous-communication/ -·
Remote workers are more productive than office-bound
save commuting time
avoid distraction
possible causes sense of(bl,tter)control overtime
ASYNCCOMMM 0 (lnltlally)nota goalonlt:sown
SYNC 0 you send a message and the recipient responds immediately
A-SYNC 0 you send a message without expecting an immedi;ite response
limit-25requesters
"� ""·· - ,,.,
�->ooowc....,c,_,.,,.,_,,'""°""""''"'
In Demand,Yet Disengaged
- - -~
/--------- request types
50t.v,10NS
Slackusersendsanaverageof200messagesaday,
withphonesandtablets safer>0where f3
15'111 of all time spent in a company in meetings
6h/dayemall
-
httpsJ/hbr.org/2016/01/collaborative-overload
{ ed. :extra painful for people being blessed with ADD, ADHD) 0 hard to focus
-1.,___ ____,
)
- -------.,,a
_
_-
_;.___,---
----- ---,~

More Related Content

What's hot

Faq onlinestudents fa10_compressed
Faq onlinestudents fa10_compressedFaq onlinestudents fa10_compressed
Faq onlinestudents fa10_compressed
sklenner
 
Faqs onlinestudents compressed
Faqs onlinestudents compressedFaqs onlinestudents compressed
Faqs onlinestudents compressed
agonzalesrrt
 

What's hot (15)

Faq onlinestudents fa10_compressed
Faq onlinestudents fa10_compressedFaq onlinestudents fa10_compressed
Faq onlinestudents fa10_compressed
 
Managerial communication unit-5
Managerial communication unit-5Managerial communication unit-5
Managerial communication unit-5
 
Faq for online students
Faq for online studentsFaq for online students
Faq for online students
 
How to Combat Zoom Fatigue: Synchronous vs. Asynchronous Communication
How to Combat Zoom Fatigue: Synchronous vs. Asynchronous Communication How to Combat Zoom Fatigue: Synchronous vs. Asynchronous Communication
How to Combat Zoom Fatigue: Synchronous vs. Asynchronous Communication
 
Tips to communicate effectively in Workplace
Tips to communicate effectively in WorkplaceTips to communicate effectively in Workplace
Tips to communicate effectively in Workplace
 
Samefilename compressed
Samefilename compressedSamefilename compressed
Samefilename compressed
 
Mb0039 business communication
Mb0039   business communicationMb0039   business communication
Mb0039 business communication
 
Managerial communication unit-4
Managerial communication unit-4Managerial communication unit-4
Managerial communication unit-4
 
Faq onlinestudents fa10_compressed
Faq onlinestudents fa10_compressedFaq onlinestudents fa10_compressed
Faq onlinestudents fa10_compressed
 
Faqs onlinestudents compressed
Faqs onlinestudents compressedFaqs onlinestudents compressed
Faqs onlinestudents compressed
 
Faulty Communication , Faulty Feedback , Faulty Understanding, Causes and sol...
Faulty Communication , Faulty Feedback , Faulty Understanding, Causes and sol...Faulty Communication , Faulty Feedback , Faulty Understanding, Causes and sol...
Faulty Communication , Faulty Feedback , Faulty Understanding, Causes and sol...
 
Communication Barriers
Communication BarriersCommunication Barriers
Communication Barriers
 
Business communication
Business communicationBusiness communication
Business communication
 
Nuckols faq onlinestudents_compressed_sp11
Nuckols faq onlinestudents_compressed_sp11Nuckols faq onlinestudents_compressed_sp11
Nuckols faq onlinestudents_compressed_sp11
 
P1.ppt
P1.pptP1.ppt
P1.ppt
 

Similar to Asynchronous communication between people

WORKPLACE-COMMUNICATION-PROBLEMS2.pptx
WORKPLACE-COMMUNICATION-PROBLEMS2.pptxWORKPLACE-COMMUNICATION-PROBLEMS2.pptx
WORKPLACE-COMMUNICATION-PROBLEMS2.pptx
AriusFranco
 
Making long-distance relation.docx
Making long-distance relation.docxMaking long-distance relation.docx
Making long-distance relation.docx
tarifarmarie
 
Alliance pilot evals_08282014
Alliance pilot evals_08282014Alliance pilot evals_08282014
Alliance pilot evals_08282014
LearnInAdmin
 
Comm 1010 Syllabus Spring 2016
Comm 1010 Syllabus Spring 2016Comm 1010 Syllabus Spring 2016
Comm 1010 Syllabus Spring 2016
Quinn Thurman
 

Similar to Asynchronous communication between people (20)

WORKPLACE-COMMUNICATION-PROBLEMS2.pptx
WORKPLACE-COMMUNICATION-PROBLEMS2.pptxWORKPLACE-COMMUNICATION-PROBLEMS2.pptx
WORKPLACE-COMMUNICATION-PROBLEMS2.pptx
 
The Essential Guide To Microlearning
The Essential Guide To MicrolearningThe Essential Guide To Microlearning
The Essential Guide To Microlearning
 
Listen up leaders!
Listen up leaders!Listen up leaders!
Listen up leaders!
 
Becoming A Delegating Superhero
Becoming A Delegating SuperheroBecoming A Delegating Superhero
Becoming A Delegating Superhero
 
Portfolia activity unit 4
Portfolia activity unit 4Portfolia activity unit 4
Portfolia activity unit 4
 
Mba102 business communication
Mba102   business communicationMba102   business communication
Mba102 business communication
 
Making long-distance relation.docx
Making long-distance relation.docxMaking long-distance relation.docx
Making long-distance relation.docx
 
Communication of organization
Communication of organizationCommunication of organization
Communication of organization
 
Cero a Cien: Building successful distributed agile teams
Cero a Cien: Building successful distributed agile teamsCero a Cien: Building successful distributed agile teams
Cero a Cien: Building successful distributed agile teams
 
9 Tips for Running a Successful Meeting with Remote Workers
9 Tips for Running a Successful Meeting with Remote Workers9 Tips for Running a Successful Meeting with Remote Workers
9 Tips for Running a Successful Meeting with Remote Workers
 
Distributed Scrum
Distributed ScrumDistributed Scrum
Distributed Scrum
 
Leading & working in the new world
Leading & working in the new worldLeading & working in the new world
Leading & working in the new world
 
Alliance pilot evals_08282014
Alliance pilot evals_08282014Alliance pilot evals_08282014
Alliance pilot evals_08282014
 
Top 5 Social Media Tips & Tricks from Silverback Social
Top 5 Social Media Tips & Tricks from Silverback Social Top 5 Social Media Tips & Tricks from Silverback Social
Top 5 Social Media Tips & Tricks from Silverback Social
 
Discussion post responses
Discussion post responsesDiscussion post responses
Discussion post responses
 
Avoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategyAvoid these 10 mistakes in your internal communications strategy
Avoid these 10 mistakes in your internal communications strategy
 
Agents of Agile Communication Tips and Techniques for Agile Teams
Agents of Agile Communication Tips and Techniques for Agile TeamsAgents of Agile Communication Tips and Techniques for Agile Teams
Agents of Agile Communication Tips and Techniques for Agile Teams
 
Safety manager communication skills pdf
Safety manager communication skills pdfSafety manager communication skills pdf
Safety manager communication skills pdf
 
Comm 1010 Syllabus Spring 2016
Comm 1010 Syllabus Spring 2016Comm 1010 Syllabus Spring 2016
Comm 1010 Syllabus Spring 2016
 
The Perfect Agent: Tools and Technology for Coaching Your Support Team
The Perfect Agent:  Tools and Technology for Coaching Your Support TeamThe Perfect Agent:  Tools and Technology for Coaching Your Support Team
The Perfect Agent: Tools and Technology for Coaching Your Support Team
 

Recently uploaded

Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
Nimot Muili
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
AllTops
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Riyadh +966572737505 get cytotec
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
SandaliGurusinghe2
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
alinstan901
 

Recently uploaded (17)

Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
internship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamrainternship thesis pakistan aeronautical complex kamra
internship thesis pakistan aeronautical complex kamra
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
 
The Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard BrownThe Psychology Of Motivation - Richard Brown
The Psychology Of Motivation - Richard Brown
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
digital Human resource management presentation.pdf
digital Human resource management presentation.pdfdigital Human resource management presentation.pdf
digital Human resource management presentation.pdf
 
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professionalW.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
W.H.Bender Quote 62 - Always strive to be a Hospitality Service professional
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 

Asynchronous communication between people

  • 1. help-seekers 60%:wants to spendless time responding to ad-hoc requests 40%: wants to spend more time on training. ... http://amj.aom.org/content/58/1/136.short I' 0 limit meeting:; and email I' colocate interdependent teamm. leverage spaceand tools 0 how llmlt recurr1ng meetings--> meetwhen needed distribute ownership/roles better only 50% of top-collaborators are noticed as top-performers ... Facebook ... could spr...ad information more slowly or recognize what information shouldn't be moving 20% of top-performers only focus on individual targets be specific: SMART 0 OVERCOMMUNICATE wisely be careful In sharing material(so no comm Is needed for access) Share information before a meeting document conclusions planyour owntime so you do notrelyon fast responses use waiting time productively distribute responsibrnties(DRI) F promote transparency https:/ftwi•>t.com/remote-work- guides/remote-team-communication7utm_source-blog&utm _ campaign-Asynchronous_Communication_Remote_Workers_Productive 0 atlRlt -....L...- i1''0 8 ""•0 « ·· gl'l!')V a '"' """ il:I Main Topic 8 (70%)ASYNC and(25%-+-5%)SYNC must be well balanced meetings.eventsimportant important forteam spirit not tied to being available whliln others are 0 Control over the workday avoid knei,-jerk response 0 High Q communication reply when youare ready andthe response is well considered lesslast mlnute arrangements 0 betterplannlng spend time on documenting & sharing than on direct(repeated)comm. 0 make Deep Work the default answers can wait for 24 hours 0 less time zone issues notuncommon to spend a full 80% of workday communicating time employees spend on collaboration up 50% / 20years collaborativeoverload::l:l drains employees'mentalresources high level makes it more difficult to make meaningful progress (shallow work)vs focused,deep work 0 constantinterruptions FOMO I' 0 being connected over being productive expectation to respond fast tryto compensate forthe tlmelost.j> fast andsuperfiicial 0 lowers quality of discussions meetings face-2- face conversation skype 0 chatting people 'typically'ri,spond to *mail* within 2 minutf!s 509i within 47 min, say 1 hour response time 90'1&ofmalls answered wlthln oneday response tend to come fas;terwhen a exchange continues typ.S-43words 30% > 100 words 0 length length of reponse typ. flr:st grows lrl consecutiveanswers and then 'Implodes' slower response in weekends tactO earlymorning-->qukkerand longer 47min / 40 words 0 >51y 13min / 17 words 0 youngsters/teens less responded e quantity shorter responses https:f/abcnews.go.com/Health/emalls-answered-mlnutes-study--finds/story?ld-30280230 Problems with sync Encouragebehav.change 20-35% of productive**collaborations** come from 3-5% of the people an employeewho frequentiyrnntributes beyondthe scope of hisor herrole single "extra miler' 0 can drive team performance morethan all the other members combined collaborative resources l"'bottleneck https://doist.com/blog/asynchronous-communication/ -· Remote workers are more productive than office-bound save commuting time avoid distraction possible causes sense of(bl,tter)control overtime ASYNCCOMMM 0 (lnltlally)nota goalonlt:sown SYNC 0 you send a message and the recipient responds immediately A-SYNC 0 you send a message without expecting an immedi;ite response limit-25requesters "� ""·· - ,,., �->ooowc....,c,_,.,,.,_,,'""°""""''"' In Demand,Yet Disengaged - - -~ /--------- request types 50t.v,10NS Slackusersendsanaverageof200messagesaday, withphonesandtablets safer>0where f3 15'111 of all time spent in a company in meetings 6h/dayemall - httpsJ/hbr.org/2016/01/collaborative-overload { ed. :extra painful for people being blessed with ADD, ADHD) 0 hard to focus -1.,___ ____, ) - -------.,,a _ _- _;.___,--- ----- ---,~