For more classes visit www.snaptutorial.com This Tutorial contains 2 Set of Papers/PPT for each Assignment COMM 102 Week 1 Communication Basics Worksheet (2 Set) COMM 102 Week 1 DQ 1 COMM 102 Week 1 DQ 2 COMM 102 Week 1 DQ 3 COMM 102 Week 1 Assignment Effective Listening COMM 102 Week 2 DQ 1 COMM 102 Week 2 DQ 2 COMM 102 Week 2 DQ 3 COMM 102 Week 2 Assignment Interpersonal Communication

1. COMM 102 Entire Course (2 Set)
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This Tutorial contains 2 Set of Papers/PPT for each Assignment
COMM 102 Week 1 Communication Basics Worksheet (2 Set)
COMM 102 Week 1 DQ 1
COMM 102 Week 1 DQ 2
COMM 102 Week 1 DQ 3
COMM 102 Week 1 Assignment Effective Listening
COMM 102 Week 2 DQ 1
COMM 102 Week 2 DQ 2
COMM 102 Week 2 DQ 3
COMM 102 Week 2 Assignment Interpersonal Communication
COMM 102 Week 3 Assignment Employee Morale Proposal
COMM 102 Week 3 DQ 1
COMM 102 Week 3 DQ 2
COMM 102 Week 3 DQ 3
COMM 102 Week 4 Assignment Social Media Policy
COMM 102 Week 4 DQ 1
COMM 102 Week 4 DQ 2
COMM 102 Week 4 DQ 3
COMM 102 Week 5 Assignment Presentation Skills
COMM 102 Week 5 DQ 1
COMM 102 Week 5 DQ 2
COMM 102 Week 5 DQ 3
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2. COMM 102 Week 1 Assignment Effective
Listening
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COMM 102 Week 1 Effective Listening
Your workplace has recently experienced issues regarding effective
listening. In response, your manager has asked you to provide your
coworkers with information to help them boost their listening skills.
Create a presentation, video, poster or pamphlet that answers the
following questions:
§ Why is listening important?
§ Why is listening important in the workplace?
§ What is active listening?
§ How does one show he or she is an active listener?
§ What are some barriers to effective listening?
§ How might you overcome these barriers?
The PowerPoint presentation must include complete speaker’s notes.
The notes should contain exactly what you would say about the slide
if the presentation was presented to an audience.
When preparing a PowerPoint presentation, the rule of six and six
must be followed. No more than six bullets per slide; no more than
six words per bullet.
Sources need to be cited in the presentation.
Cite any sources used in APA format.
Submit your assignment to the Assignment Files tab
Submit your assignment to the discussion area for this assignment to
share with your classmates.
Additional Material
How to create a brochure using a template:
https://www.microsoft.com/en-us/business/insider-videos/create-a-
business-brochure-with-microsoft-publisher-2013

3. Best practices when creating a
brochure: https://www.smartdraw.com/brochure/
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COMM 102 Week 1 Communication Basics
Worksheet (2 Set)
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This Tutorial contains 2 Set of Answers for each Question
COMM 102 Week 1 Communication Basics
Complete the “Communications Basics” worksheet.
Checklist
§ Title page included in APA format
§ Citations included in APA format
§ Reference page included in APA format (on a separate page)
Submit your assignment to the Assignment Files tab.
Communication Basics Worksheet
Respond to the following in your own words:
1. Define communication.
2. What are the major principles of communication, as outlined
in Ch. 1 of Human Comunication?
3. Why are these principles important to effectively
communicating in the workplace?
4. Describe interpersonal communication, group communication,
and public communication.

4. a. How are these communication types different?
b. How are they similar?
c. How are these three communication types important in the
workplace?
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COMM 102 Week 1 DQ 1
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Week 1 DQ 1
Are you an effective communicator? What makes you think so
(yes/no?)? What needs improvement?
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COMM 102 Week 1 DQ 2
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Week 1 DQ 2
What can we do to be sure that the way we “read” a non-verbal
message is accurate?
What “noise” do you think typically interrupts your listening? Where
do you have room for improvement with your listening?

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COMM 102 Week 1 DQ 3
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Week 1 DQ 3
What are some of the ways you have seen technology change the face
of communication for you/your organization? Is it good or bad?
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COMM 102 Week 2 Assignment Interpersonal
Communication
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COMM 102 Week 2 Interpersonal Communication
Watch “The Right Kind of Care.”
Write a 700- to 1,050-word paper in APA format describing how the
individual perceptions affected the communication between the
people in the video. Answer the following in your paper:
What is intercultural communication?
Why is it important to understand intercultural communication?
What is the relationship between verbal and nonverbal
communication?

6. Based on the research you conducted on the different cultures in the
video
§ What were the individual perceptions of the participants in the
video?
§ How did the culture of the individual affect his or her verbal and
nonverbal communication?
§ How could each person in the video communicate more
effectively?
§ How could each person in the video improve his or her intercultural
communication competence?
Checklist
§ Headings included for each section
§ included from the research conducted
§ Reference page included
§ Included a minimum of one supporting document to support the
research conducted on each of the cultures in the video (American,
Korean, Jamaican)
Submit your assignment to the Assignment Files tab.
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COMM 102 Week 2 DQ 1
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Week 2 DQ 1
Describe three examples of how nonverbal behavior might be
misperceived. Think about senses, such as sight, hearing, smell, or
touch. How can you avoid these misperceptions?
Also, what are some examples of ineffective communication in your
workplace, either electronic or face to face, that have led to negative

7. results or poor outcomes. What went wrong? How might these
problems be avoided in the future?
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COMM 102 Week 2 DQ 2
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Week 2 DQ 2
When you write a paper using references, how do you keep track of
what information you reference? Might there be a better way? What
are some other important tips to share about writing an effective
paper? Describe the strategies you use to organize your ideas before
you write an academic paper, or a business memo, report, or
proposal.workplace, either electronic or face to face, that have led to
negative results or poor outcomes. What went wrong? How might
these problems be avoided in the future?
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COMM 102 Week 2 DQ 3
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Week 2 DQ 3
Do you recognize how we all see the world differently? Are you
aware of your own biased perceptions? Give us an example where

8. your perception of a situation was completely different than someone
else. Looking at how we view the world differently, can you see now
why you had such a varying perception?
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COMM 102 Week 3 Assignment Employee
Morale Proposal
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www.snaptutorial.comCOMM 102 Week 3 Employee
Morale Proposal
Imagine you want your current company to enact a policy change that
will function to increase employee morale. You may use one of the
following examples or seek approval from your faculty member for a
different policy change.
§ Allowing employees to bring pets to work
§ Increasing the amount of vacation/personal time allotted to
employees
§ Allowing employees to telecommute
§ Providing free massages at work
§ Serving free drinks/food
Write a formal proposal to the leadership in your organization,
suggesting your selected change. Be sure to apply effective writing
methods you learned in Excellence in Business Communication.
It is important to remember that this is a formal written proposal.
These means you will need an introduction, body and conclusion. It
is important to read Chapter 12 in detail to understand what should be
in a proposal.
Support your proposal with at least 3 relevant and credible sources
that support your message.
Complete the University of Phoenix Material: Source Evaluation
Matrix for each source you use.

9. Submit your assignment and the Source Evaluation Matrix to the
Assignment Files tab.
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COMM 102 Week 3 DQ 1
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What do you do when you are not effectively listening? Why is it that
you don’t listen? What ‘types’ of listening do you use most often
(consider review of the textbook or the PowerPoint slides for the 4
types)
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COMM 102 Week 3 DQ 2
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What barriers do you have to effective listening? (Consider review in
the textbook/PowerPoint slides)
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COMM 102 Week 3 DQ 3
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What techniques can you use to improve your inter-cultural
communications? Can you give us an example of your exposure to
inter-cultural situations?
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COMM 102 Week 4 Assignment Social Media
Policy
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COMM 102 Week 4 Social Media Policy
Imagine you work in the public relations department of your
company, or one in your chosen field. Your business does not
currently have a social media policy to guide its and its
employees interactions online.
Research social media policies at several organizations.
Draft a social media policy for your organization that you will share
with upper management.
This policy should include the appropriate use of social media by the
company and its employees at your place of business, as well as
identify effective communication techniques for communicating
electronically.
Introduce your policy by explaining the relevance of social media in
the workplace and why your organization should adopt the policy you
created.
Format your introduction as an e-mail to your company leaders.
Submit your assignment to the Assignment Files tab.
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11. COMM 102 Week 4 DQ 1
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What are your fears about public speaking? Where do you think you
need to improve? What are some of the features of a GOOD public
speaker?
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COMM 102 Week 4 DQ 2
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What roles have you seen played in your group? What role do you
tend to take on? Why do these roles enhance communication in our
groups?
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COMM 102 Week 4 DQ 3
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Think about a time when a “group” did not work well together…what
caused the dissension in the group?

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COMM 102 Week 5 Assignment Presentation
Skills
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COMM 102 Week 5 Presentation Skills
Create a 7- to 10-slide Microsoft®
PowerPoint®
presentation with
speaker notes that you would use to train coworkers on effective
presentation techniques. You may use the University of Phoenix:
Help With Microsoft®
PowerPoint®
Assignments to help you create
your presentation. Include the following:
§ At least five strategies from this week’s readings on effectively
developing and delivering a presentation to an audience
§ Tips for overcoming speaking anxiety
§ A description of how using presentations can help enhance the
understanding of important information
Demonstrate the effective use of visual resources by including at
least 3 images. Be sure to cite the sources for your images.
Note. In creating your presentation, be sure to actively model the
effective presentation tips you are teaching your audience.
Present your Effective Presentation Training.
§ For Online Campus and Directed Study students, these are
Microsoft®
PowerPoint®
presentations with detailed speaker notes.
Submit your assignment to the Assignment Files tab and to this
discussion thread to share with your classmates..
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COMM 102 Week 5 DQ 1

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Let's talk communication ...what's been most valuable for you in
class; what will you take with you after this class?
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COMM 102 Week 5 DQ 2
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What other resources have you seen used to increase the value or
quality of presentations?
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COMM 102 Week 5 DQ 3
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Of the suggestions in the text, to organize your presentation, which
ones do you like the best (or have heard) and why?
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