1. Bibhu Dalai
Mobile: 8971344005
E-mail: tobibhu@gmail.com
Objective:
A career in system engineer position that provides opportunities for personal and
professional development as well as to contribute to the organizations effectiveness in
order to take the company to the top position where ever I work.
Experience:
 Six years of experience in IT corporate sector (SAP LABS INDIA) as an IT Technical
Associate (IT Site operations) .
Skills
 ITIL v3 .Management ,supervision , delegation, project management, help desk,
networking, server support (L1) ,desktop support (L2),rollouts and migrations, vendor
management,budgets,workflow,planning,presentations,imaging,performance
evaluations, vendor management, asset management and event management.
Technical
 Operating System: Windows 2003 Server (Enterprise Edition), Windows 7.Windows 8.1
 Active Directory, DHCP, DNS, Backup, , Unattended installation, RIS, Remote Desktop
(Terminal Server), VPN, DFS, Windows Outlook Express (pop-3), IIS, FTP, Ms-Outlook
2007/2010/2013,Lync 2013 and Skype for business .
 Red hat Linux 6.0 (install Yum Server,VNC, FTP,LVM ,NFS,SAMBA SERVER , squid
proxy server,APACHI,DNS,DHCP)
 Configuring of 1800 series Router (L3) & 2900Series Switch (L2), Design a workgroup,
Configure and Testing Network, Static Routing, RIP, OSPF, IGRP, VLAN, Configuring
DHCP in Router
Experience
 Worked as a MCSE Faculty in APTECH (N Power), Rourkela, and Orissa from Jan 2009
to Oct, 2009.
 Was Working with InKnowTech (http://inknowtek.com) as an Technical support at
client site SAP labs India, Gurgaon from Nov,2009 to Aug ,1014.

2.  Presently working as an IT Technical Associate (IT Site operations) at SAP LABS India,
Bangalore From Aug,2014 to still date .
 At N-power:
 Providing MCSE & CCNA Training to multiple batches with a total strength of 65
students.
 Managing a complete LAN infrastructure with DHCP, and PROXY Implementation.
 Maintaining all those servers and troubleshooting problems regarding the LAN.
 Providing a complete practical environment to all those students regarding MCSE .
 At SAP:
 Team : 3
 User : About 700
 Support & Troubleshooting :
o Sap Gui,
o SCCM, MacAfee antivirus (Compliance Check)
o Ms Office 2007, 2010, 2013 (word, excel, power-point, MS Outlook).
o Use TLM (Backup tool) for user data backup on server .
o OS-XP,VISTA,WINDOWS 7,MAC (Apple ),Linux (Red Hat) .
o VPN,MS-Lync 2010,2013and Skype for Business Internet explorer 11
o Printer, LAN & Wireless.
o Providing Solution to User (Through IT direct web monitoring tool.)
o Adobe SAP Connect.
o Setup Servers (for testing) for LOB ( Line of Business) on Linux and Windows
.Like proxy (squid),nfs etc.
 Package & Image testing on Microsoft Platform.
 Install operating system and maintaining (windows & Linux) on VM system for SAP
testing team.
 Create documentation for presentation & internal IT workplace.
 Support Meeting Room calls and Sap Customer Events.
 Configure I-PAD & MAC book pro/air in sap network.
 Vender co-ordination
 Asset management.
 Event management
Technical Qualification:
 ITIL V3 certified in year 2014
 Successfully passed MCP Exam. (Microsoft).

3.  SYSTEAM ENGINERING (MCSE) from N-POWER (Aptech) Computer Education,
Bhubaneswar.
 Red hat Linux 6.0 from HCL career center ,Gurgaon.
 CCNA from ENHANCE (under JITM college, Parala khamundi), Bhubaneswar.
 Completed Advance Diploma in software Application (equivalent to DCA) from MCC
Computer Education Bariniput, Jeypore in the year 2001.
Academic Qualification:
 Passed Board of HSC Examination in the year 1998 of BSE, Orissa from Project High
School, Bariniput, Jeypore (Koraput), Orissa.
 Passed +2Arts Examination in the year 2000 of CHSE, Orissa from Vikram Dev College,
Jeypore, Koraput, Orissa.
 Passed +3Arts(General)Examination in the year 2004 with the subjects Economics &
Political Science from Vikram Dev College,Jeypore,Koraput.(Under BERHAMPUR
UNIVERSTIY ), Orissa.
Personal Profile: http://www.linkedin.com/profile/view?id=112790430&trk=hb_tab_pro_top
 Date of Birth : 14th JULY 1983.
 Gender : Male
 Father name : Late Mr.Brajabandhu Dalai
 Mother name : Mrs. Kanaka Manjari Dalai
 Marital Status : Single
 Nationality : Indian
 Language known : Oriya, Hindi and English
 Present Address : House no : 13.Orchid Woods,
Near Ryan International
School, Brook Field, Kundalahill.
Bangalore, Pin: 560037
Place: Bangalore
Date: 13.09.2015 Bibhu Dalai