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Simulation of buying flows
Approach and Possibilities

Dieter.Debels@geointelligence.be (0495/44 24 01)

www.geointelligence.be
2

Agenda

 Introduction Geo Intelligence
 Introduction ‘Simulation of buying flows’
 Possibilities with the Point-Of-Sales Planner
3

About us

Geo Intelligence is…
…an innovating and flexible partner for all parties that get
involved with analyses of retail real estates. By combining
geographical data, methodology, automation and business
knowledge in an appropriate way, we succeed in giving wellfounded answers on fundamental questions.
4

Our history
Transition to a professional organisation with ten highly
educated geomarketing experts

Research funding
(Baekeland) received
to improve our
methodologies

Development of
a new vision on
geomarketing

2012

2011

Market exploration
and development of
methodology and
software

2013

Development of
a web based
environment &
customer base
expansion

2010
2009

2008

Proof of concept with retailers and project
developers
5

Our references

 Retail

 Government

 Real Estate
6

Agenda

 Introduction Geo Intelligence
 Introduction ‘Simulation of buying flows’
 Possibilities with the Point-Of-Sales Planner
7

Simulation of buying flows
Modelling buying flows

Estimating spending…

€, nr of people, nr of contracts, % of total spending

…for a market segment…

Groceries, sports, low or high fashion, …

… from each district …

19.700 blocks, 5.500 BDzones or 1.148 zipcodes

… to all competing shops surrounding
8

Simulation and modelling of buying flows
Example: Estimated monetary spending for Electronics in the BD-zone
“ZELE 03B”

Suppose that we can estimate this spending with high precision, then…
9

Suppose that we can estimate this spending with high precision,
then…

… we can benchmark store performance

… optimize regional marketing
… accurately assess the impact of a new store opening/a closure/
a surface modification on the existing network.

… optimize an entire network

… But first we have to get there!
10

Definition of an accurate buying flow model
An accurate model produces buying flows …
…that highly correspond to real buying flows…

…by means of clear and logical decision parameters.

 Note: We hold a 90% accuracy guarantee (on shoplevel) in all our
contracts (which is better than 100%!)
11

Steps towards an accurate buying flow model
Step 1

Define your market segment(s)

Step 2

Build up your market segment(s) from the supply side

Witgoed

Dagelijkse
aankopen

Inbouwelektro

Bruingoed

Periodieke
aankopen

Multimedia

Uitzonderlijke
aankopen
12

How to construct an accurate buying flow model
Step 2

Build up your market segment(s) from the supply side

– Contains all shops that are fully or partly competitive with your own business
13

Steps towards an accurate buying flow model
Step 1

Define your market segment(s)

Step 2

Build up your market segment(s) from the supply side

Step 3

Add as much real sales information as possible
14

How to construct an accurate buying flow model
Step 3

Add as much real sales information as possible

 For your own segments to a test-environment
– For own shops: Turnover per shop and origin of customers
– For competitors: Global turnover per competitor

Real sales per own shop

Real sales per competitor
15

Steps towards an accurate buying flow model
Step 1

Define your market segment(s)

Step 2

Build up you market segment(s) from the supply side

Step 3

Add as much real sales information as possible

Step 4

Calculate the sales potential per zone (= Demand side)
16

How to construct an accurate buying flow model

Top down
approach

Step 4

Calculate the sales potential per zone (= Demand side)

Market reports/business knowledge

Modeled and real sales related to Wealth Indeces for owner X
Sales volume for owner X

Bottom up approach

Potential formula per district:
€300/yr*#families*…

Poor districts in Belgium

Real sales for owner X
Modeled sales for owner X

Rich districts in Belgium

+ substitution! (non-allocated
market)
- non-triggered demand
- non-modeled alternatives
17

Steps towards an accurate buying flow model
Step 1

Define your market segment(s)

Step 2

Build up you market segment(s) from the supply side

Step 3

Add as much real sales information as possible

Step 4

Calculate the sales potential per zone (= Demand side)

Step 5

Allocate market potential per district to shops around
18

How to construct an accurate buying flow model
Step 5
Distance to the shops
• Real driving times
• Micro accessibility of the shops
• Penalties for crossing cultural barriers

Store attraction
• Shop characteristics (surface, visibility, …)
• Competive strength per owner
• Shopping area strength

Other important elements
• Management
• Temporary situations

• Geographical differences
• Cannibalization strength

Allocate market potential per district to shops around
19

How to construct an accurate buying flow model
 What’s the magic trick? Thanks to a transparant test environment we can
• Monitor the accuracy of the model in 9 different views by comparing the model results with the
real sales information
• Optimize the customer behaviour parameters
• Promise a 90% accurate model with an incredible added value
20

Agenda

 Introduction Geo Intelligence
 Introduction ‘Simulation of buying flows’
 Possibilities with the Point-Of-Sales Planner
21

Benchmark store performance

 Added value: Continuous monitoring proces
– Measure management power, franchising power, regional power, shopconcept

power, location type power, …

 Return-On-Investment:
– Relevant for each customer
– Depends on management power to take action!
22

Optimize regional marketing

 Added value:
– Challenge low hanging fruit in 2 directions

 Return-On-Investment
– For leaflet distributing retailers: 10% - 20% switches (start/stop), leading to

5%-10% increased efficiency
23

Impact analyses for case studies
 Sales impact after opening/closing/relocating one or more shops
– Own or competitors
– Including cannibalisation on own shops and competition

 Added value:
– Cost savings: Own studywork = 3d work, 3rd party analysis = 3k€/case
– Risk reduction: If it can save you from 1 wrong decision…
– Communication power: Towards shareholders, investors, …

 Return-On-Investment: In function of
– #cases/year
– cost/wrong decision
24

Strategic optimal network

 Calculate the future optimal network (in terms of ROI)

 Added value
– Best possible answer to one of the most important questions for retailers
– Creates “out-of-the-box” ideas (e.g. 2vs1 scenarios, …)
– Transparant view in all details

 Return-On-Investment: Calculated into detail
25

How we work

Phase 1: Assessment
Strategic Walk
-

Identify critical success factors Benchmark shops/shopconcepts
Validate model

Phase 2: Flexible partnership

Decision
platform

In-house platform

Case

Automate procedures -

2 case studies for
potential locations
OR …

-

Unlimited use for case
studies, benchmarking, internal communication, …

Strategic
studies
-

Strategic
studies

Extend platform to answer in depth questions about impact of
marketing, optimal split of every shop in departments,, optimal
long term network, …

Case
studies
-

Case
studies

On demand
48hrs delivery time

At your service
-

You will see opportunities

Case
studies

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The power of simulating buying flows

  • 1. Simulation of buying flows Approach and Possibilities Dieter.Debels@geointelligence.be (0495/44 24 01) www.geointelligence.be
  • 2. 2 Agenda  Introduction Geo Intelligence  Introduction ‘Simulation of buying flows’  Possibilities with the Point-Of-Sales Planner
  • 3. 3 About us Geo Intelligence is… …an innovating and flexible partner for all parties that get involved with analyses of retail real estates. By combining geographical data, methodology, automation and business knowledge in an appropriate way, we succeed in giving wellfounded answers on fundamental questions.
  • 4. 4 Our history Transition to a professional organisation with ten highly educated geomarketing experts Research funding (Baekeland) received to improve our methodologies Development of a new vision on geomarketing 2012 2011 Market exploration and development of methodology and software 2013 Development of a web based environment & customer base expansion 2010 2009 2008 Proof of concept with retailers and project developers
  • 5. 5 Our references  Retail  Government  Real Estate
  • 6. 6 Agenda  Introduction Geo Intelligence  Introduction ‘Simulation of buying flows’  Possibilities with the Point-Of-Sales Planner
  • 7. 7 Simulation of buying flows Modelling buying flows Estimating spending… €, nr of people, nr of contracts, % of total spending …for a market segment… Groceries, sports, low or high fashion, … … from each district … 19.700 blocks, 5.500 BDzones or 1.148 zipcodes … to all competing shops surrounding
  • 8. 8 Simulation and modelling of buying flows Example: Estimated monetary spending for Electronics in the BD-zone “ZELE 03B” Suppose that we can estimate this spending with high precision, then…
  • 9. 9 Suppose that we can estimate this spending with high precision, then… … we can benchmark store performance … optimize regional marketing … accurately assess the impact of a new store opening/a closure/ a surface modification on the existing network. … optimize an entire network … But first we have to get there!
  • 10. 10 Definition of an accurate buying flow model An accurate model produces buying flows … …that highly correspond to real buying flows… …by means of clear and logical decision parameters.  Note: We hold a 90% accuracy guarantee (on shoplevel) in all our contracts (which is better than 100%!)
  • 11. 11 Steps towards an accurate buying flow model Step 1 Define your market segment(s) Step 2 Build up your market segment(s) from the supply side Witgoed Dagelijkse aankopen Inbouwelektro Bruingoed Periodieke aankopen Multimedia Uitzonderlijke aankopen
  • 12. 12 How to construct an accurate buying flow model Step 2 Build up your market segment(s) from the supply side – Contains all shops that are fully or partly competitive with your own business
  • 13. 13 Steps towards an accurate buying flow model Step 1 Define your market segment(s) Step 2 Build up your market segment(s) from the supply side Step 3 Add as much real sales information as possible
  • 14. 14 How to construct an accurate buying flow model Step 3 Add as much real sales information as possible  For your own segments to a test-environment – For own shops: Turnover per shop and origin of customers – For competitors: Global turnover per competitor Real sales per own shop Real sales per competitor
  • 15. 15 Steps towards an accurate buying flow model Step 1 Define your market segment(s) Step 2 Build up you market segment(s) from the supply side Step 3 Add as much real sales information as possible Step 4 Calculate the sales potential per zone (= Demand side)
  • 16. 16 How to construct an accurate buying flow model Top down approach Step 4 Calculate the sales potential per zone (= Demand side) Market reports/business knowledge Modeled and real sales related to Wealth Indeces for owner X Sales volume for owner X Bottom up approach Potential formula per district: €300/yr*#families*… Poor districts in Belgium Real sales for owner X Modeled sales for owner X Rich districts in Belgium + substitution! (non-allocated market) - non-triggered demand - non-modeled alternatives
  • 17. 17 Steps towards an accurate buying flow model Step 1 Define your market segment(s) Step 2 Build up you market segment(s) from the supply side Step 3 Add as much real sales information as possible Step 4 Calculate the sales potential per zone (= Demand side) Step 5 Allocate market potential per district to shops around
  • 18. 18 How to construct an accurate buying flow model Step 5 Distance to the shops • Real driving times • Micro accessibility of the shops • Penalties for crossing cultural barriers Store attraction • Shop characteristics (surface, visibility, …) • Competive strength per owner • Shopping area strength Other important elements • Management • Temporary situations • Geographical differences • Cannibalization strength Allocate market potential per district to shops around
  • 19. 19 How to construct an accurate buying flow model  What’s the magic trick? Thanks to a transparant test environment we can • Monitor the accuracy of the model in 9 different views by comparing the model results with the real sales information • Optimize the customer behaviour parameters • Promise a 90% accurate model with an incredible added value
  • 20. 20 Agenda  Introduction Geo Intelligence  Introduction ‘Simulation of buying flows’  Possibilities with the Point-Of-Sales Planner
  • 21. 21 Benchmark store performance  Added value: Continuous monitoring proces – Measure management power, franchising power, regional power, shopconcept power, location type power, …  Return-On-Investment: – Relevant for each customer – Depends on management power to take action!
  • 22. 22 Optimize regional marketing  Added value: – Challenge low hanging fruit in 2 directions  Return-On-Investment – For leaflet distributing retailers: 10% - 20% switches (start/stop), leading to 5%-10% increased efficiency
  • 23. 23 Impact analyses for case studies  Sales impact after opening/closing/relocating one or more shops – Own or competitors – Including cannibalisation on own shops and competition  Added value: – Cost savings: Own studywork = 3d work, 3rd party analysis = 3k€/case – Risk reduction: If it can save you from 1 wrong decision… – Communication power: Towards shareholders, investors, …  Return-On-Investment: In function of – #cases/year – cost/wrong decision
  • 24. 24 Strategic optimal network  Calculate the future optimal network (in terms of ROI)  Added value – Best possible answer to one of the most important questions for retailers – Creates “out-of-the-box” ideas (e.g. 2vs1 scenarios, …) – Transparant view in all details  Return-On-Investment: Calculated into detail
  • 25. 25 How we work Phase 1: Assessment Strategic Walk - Identify critical success factors Benchmark shops/shopconcepts Validate model Phase 2: Flexible partnership Decision platform In-house platform Case Automate procedures - 2 case studies for potential locations OR … - Unlimited use for case studies, benchmarking, internal communication, … Strategic studies - Strategic studies Extend platform to answer in depth questions about impact of marketing, optimal split of every shop in departments,, optimal long term network, … Case studies - Case studies On demand 48hrs delivery time At your service - You will see opportunities Case studies