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Chapter 5
Information Systems Concepts
5-2
Outline
• Learning objectives
• Systems development life cycle
• Capability maturity model
• IT decision factors
5-3
Learning objectives
1) List and discuss, in
order, the steps in the
systems development
life cycle.
2) Explain the
advantages and
disadvantages of
using the SDLC.
3) Apply the SDLC in
accounting contexts.
4) List and discuss the
levels of the capability
maturity model.
5) Classify organizations’
processes according
to the CMM.
6) Explain factors
managers should
consider when
choosing IT for an
AIS.
5-4
Systems development life cycle
• A structured
methodology for
developing
information systems
• Advantages
– Structure
– User input
– Widely known
• Disadvantages
– Rigid
– Time consuming
– Costly
– Does not fit every
situation
5-5
Systems development life cycle
Initiation /
planning
Requirements
analysis
Design
Build
ImplementationTest Operations &
maintenance
5-6
Systems
development life
cycle
1) Initiation / planning.
JKR Corporation has a
lot of data in its AIS; it
wants to use a data
analytics tool to make
sense of it.
2) Requirements analysis.
The tool must be
comprehensive and
widely used in similar
organizations.
Here’s an example of
how to apply the SDLC
in accounting information
systems.
5-7
Systems
development life
cycle
3) Design. JKR wants to
use decision trees, neural
networks and various
statistical tests to analyze
its data.
4) Build. Rather than
creating a tool from
scratch, JKR evaluates
several data analytics
packages from various
vendors: Excel, SAS
Enterprise Miner and SAP
HANA.
Here’s an example of
how to apply the SDLC
in accounting information
systems.
5-8
Systems
development life
cycle
5) Test. After examining
each package, JKR
chose SAS Enterprise
Miner. The software is
installed on a few
computers; users
provide feedback on
training and
customization issues.
Here’s an example of
how to apply the SDLC
in accounting information
systems.
5-9
Systems
development life
cycle
6) Implementation. JKR
installs SAS Enterprise
Miner throughout the
organization, and
provides training to staff
who will use it.
7) Operations &
maintenance. JKR’s IT
department supports
users via its help desk
and other means.
Here’s an example of
how to apply the SDLC
in accounting information
systems.
5-10
Capability maturity model
• Developed by Watts
Humphreys
• Five levels
• Initially used to
evaluate the
sophistication of
business processes in
government
contractors
• Can be used in other
contexts
• Business processes
– Sales / collection
– Acquisition / payment
– Conversion
– Human resources
– Financing
5-11
Capability maturity model
• Level One: chaotic
Business processes are
not standardized.
Individuals develop their
own processes, but they
do not share them with
others.
• Level Two: repeatable
Business processes
involve major milestones
and specific deliverables.
They may yield consistent
results over time.
5-12
Capability maturity model
• Level Three: defined
Business processes are
developed based on
broader organizational
standards. They are
described in more detail.
• Level Four: managed
Processes are measured;
that is, the organization
uses metrics to evaluate
their performance.
5-13
Capability maturity model
• Level Five:
optimized
The organization uses a
“total quality” philosophy
for its business
processes and other
important elements. Chaotic
Repeatable
Defined
Managed
Optimized
5-14
IT decision factors
• Things to consider
when developing /
purchasing a new form
of information
technology
• Macro-level
– Need
– Strategic fit
– Personnel involvement
– Financing
• Micro-level
– Cost
– Adaptability
– Training
– Vendor reliability
5-15

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Sppt chap005

  • 1. Copyright © 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. Chapter 5 Information Systems Concepts
  • 2. 5-2 Outline • Learning objectives • Systems development life cycle • Capability maturity model • IT decision factors
  • 3. 5-3 Learning objectives 1) List and discuss, in order, the steps in the systems development life cycle. 2) Explain the advantages and disadvantages of using the SDLC. 3) Apply the SDLC in accounting contexts. 4) List and discuss the levels of the capability maturity model. 5) Classify organizations’ processes according to the CMM. 6) Explain factors managers should consider when choosing IT for an AIS.
  • 4. 5-4 Systems development life cycle • A structured methodology for developing information systems • Advantages – Structure – User input – Widely known • Disadvantages – Rigid – Time consuming – Costly – Does not fit every situation
  • 5. 5-5 Systems development life cycle Initiation / planning Requirements analysis Design Build ImplementationTest Operations & maintenance
  • 6. 5-6 Systems development life cycle 1) Initiation / planning. JKR Corporation has a lot of data in its AIS; it wants to use a data analytics tool to make sense of it. 2) Requirements analysis. The tool must be comprehensive and widely used in similar organizations. Here’s an example of how to apply the SDLC in accounting information systems.
  • 7. 5-7 Systems development life cycle 3) Design. JKR wants to use decision trees, neural networks and various statistical tests to analyze its data. 4) Build. Rather than creating a tool from scratch, JKR evaluates several data analytics packages from various vendors: Excel, SAS Enterprise Miner and SAP HANA. Here’s an example of how to apply the SDLC in accounting information systems.
  • 8. 5-8 Systems development life cycle 5) Test. After examining each package, JKR chose SAS Enterprise Miner. The software is installed on a few computers; users provide feedback on training and customization issues. Here’s an example of how to apply the SDLC in accounting information systems.
  • 9. 5-9 Systems development life cycle 6) Implementation. JKR installs SAS Enterprise Miner throughout the organization, and provides training to staff who will use it. 7) Operations & maintenance. JKR’s IT department supports users via its help desk and other means. Here’s an example of how to apply the SDLC in accounting information systems.
  • 10. 5-10 Capability maturity model • Developed by Watts Humphreys • Five levels • Initially used to evaluate the sophistication of business processes in government contractors • Can be used in other contexts • Business processes – Sales / collection – Acquisition / payment – Conversion – Human resources – Financing
  • 11. 5-11 Capability maturity model • Level One: chaotic Business processes are not standardized. Individuals develop their own processes, but they do not share them with others. • Level Two: repeatable Business processes involve major milestones and specific deliverables. They may yield consistent results over time.
  • 12. 5-12 Capability maturity model • Level Three: defined Business processes are developed based on broader organizational standards. They are described in more detail. • Level Four: managed Processes are measured; that is, the organization uses metrics to evaluate their performance.
  • 13. 5-13 Capability maturity model • Level Five: optimized The organization uses a “total quality” philosophy for its business processes and other important elements. Chaotic Repeatable Defined Managed Optimized
  • 14. 5-14 IT decision factors • Things to consider when developing / purchasing a new form of information technology • Macro-level – Need – Strategic fit – Personnel involvement – Financing • Micro-level – Cost – Adaptability – Training – Vendor reliability
  • 15. 5-15