TM Maturity Model
Blue Orange Black
Culture Mission-Vision-Values BHAG Manifesto
Metrics Cost based Productivity Analytics
Org Structure Org Chart Job descriptions Team/Tribe Mgnt
Hiring Job description fit Cultural fit Predictive
Onboarding 1-day welcome 1-month follow up 3-month nurturing
Communication Ac hoc Tactical Strategic / Culture based
Management Salary evaluation 360o Regular coaching
Compensation Benefits Target Incentives Stock options
Firing Ad hoc Standard Postmortem
Tools Ad hoc Payroll Stack
it depends on founders, stage, and market
What is culture?
1. Missionary x Mercenary
2. Structured x Flexible
3. Thinking x Doing
4. Controlling x Delegating
5. Cautious x Risk Permitting
6. Diplomatic x Direct:
7. Individualistic x Collaborative
8. Internal x External
experimentation or execution
primary teams (sales, customer success, product)
What needs to get done? (metrics)
How organizations grow? (cell division)
OS1 OS2 OS3 OS4 OS5
Family Tribe Village City Nation
User Scale (B2C) 10,000s 100,000s 1,000,000s 10,000,000s 100,000,000s
User Scale (B2B) 10s 100s 1,000s 10,000s 100,000s
Organization 1s 10s 100s 1,000s 10,000s
Timeframe 12m-24m 18-24m 18-24m 24-48m 48m+
Mode Discovery Validation Efficiency Scale Domination
Talent Domain experts Generalists Specialists Future leaders Succession
persona, lead-gen, nurturing, closing, pipeline
Is Hiring a sales process?
onboarding and talent success
How to get to expected productivity?
broadcasting, staff/company/strategy meetings
How to communicate with troops?
constant feedback, training, and development:
individual, team, and tribe
What is management?
Maslow: base salary, bonus, benefits
How to compensate talent?
it’s your fault, performance improvement plan (PIP),
How to break up decently?
SaaS for everything
What are workflows and SoRs?