3. Logistics:
is the overall process of managing how resources are
acquired, stored, and transported to their final destination.
is now used widely in the business sector.
to refer to how resources are handled and moved along
the supply chain
4. Reverse logistics:
• used to describe the process of bringing products
back, normally at the end-of-life.
• the process of moving goods from their typical
final destination for the purpose of capturing value,
or proper disposal.
5. • This can include product returns, recycling, and
exchange.
The following are some of the companies used
reverse logistics:
1.ShipBob
2.XPO Logistics
3.Bowman Logistics
4.Optoro
6. Importance of reverse logistics
Companies that implement an effective reverse
logistics workflow can reap several benefits.Some of
these benefits are:
1.Reduced costs.
By planning ahead for returns and making
the return order right, you can reduce related costs.
7. 2.Faster service.
This refers to the original shipping of goods
and the return / reimbursement of goods.
3.Customer retention.
Dealing with errors is just as important as
making sales. If a customer had a bad experience with
your product, you have to make it right
8. 4.Reduced losses and unplanned profits.
Recover the loss of investment in your failed
product by fixing and restocking the unit, scrapping it for
parts, or repurposing it in a secondary market. With a good
reverse logistics program in place, you don’t have to leave
money on the table.
10. Returns and exchanges:
1. Returns are the first step in reverse logistics flow.
2. Items may be returned for a variety of reasons,
and no matter what this is, the key to handling these is to
have processes in place for receiving, inspecting and testing
products that have been returned.
3.Some companies prefer to decouple the return
and repair processes completely.
11. Reselling:
Returned parts might be remanufactured if no actual
trouble is found during testing, and this could also happen if
they’re able to be repaired without a large cost. In many cases,
the same facility can be used for repackaging returns for resale
using secondary channels.
Repair:
1. For areas where faults in products aren’t
particularly severe, the issue can be identified and repaired
12. 2. If a product has indeed reached the end of its life
but still has functional parts, these components might be
harvested for later use.
Recalls:
Another return format is recalls, which are more
complex than returns. This is because they generally involve a
product default or a potential hazard, and may be subject to
government regulations liability concerns or other requirements.
If possible, salvaging revenues after recalls can help build brand
trust quickly.
13. Recycling:
Sustainable practices are at the forefront of many
industries, and particularly in electronic and tech areas,
recycling is on the rise.
This might mean using a third-party recycling
company in some situations. In other cases, some companies
have found success with reclamation efforts for tech devices.
14. E-logistics:
E-logistics can be defined as
the application of Internet based
technologies to traditional logistics
processes or Web based applications
and services dealing with the efficient
transport, distribution, and storage of
products along the supply and demand
chain.
15.
16. Process involved in e-logistics:
• Method of payment.
• Check product availability.
• Arrange shipments.
• Insurance
• Replenishment .
• Contact with customer.
• Returns.
17. Logistics outsourcing:
Logistics Outsourcing can be defined as the
strategic use of outside parties to perform activities
traditionally handled by internal staff and resources.
Advantages :
• Single point of contact
• Open-book management, full transparency
• Industry best practices benchmarking
• Data ownership & visibility
18. • Material flows optimization
• Substantial logistics costs savings
• Gain in productivity
• Global sourcing strategy & synergies
20. Global logistics:
The purpose of global logistics
management is to ensure that your
company”s goods transfer from their point
of origin to their destination in the most
cost-effective way.They will help you
control your bottom line by ensuring the
lowest cost for shipping and storage for
your products anywhere around the globe.
21. The following are the types of industries which
followed global logistics
• Shipping companies, airlines, railroads and trucking
companies move goods. Global delivery services
manage the movement of goods.
• Logistics real estate companies own and operate
facilities that are essential nodes for transport,
management and storage, while a host of service
providers provide the software, security, labor and
business intelligence that keep the global logistics
system working.