We are delighted to launch mobile based Grievance/Enquiry Management System (GEMS). This is a user-friendly app that will allow you to report/track Grievance/Enquiry related to HSIIDC estates(managed areas). With this application, citizens can report problems such as interchangeable: bad roads, potholes, piles of garbage, clogged lines, street lighting, red light malfunction, excavation aggravating etc. In short, about all the things around us, which should not or should be better. Report grievances in 3 easy steps and receive regular updates via SMS/Email.

2. With this application, local citizens can report and track Grievances / Enquiry.
 Grievances
With this application, citizens can report problems such as interchangeable: bad roads, potholes,
piles of garbage, clogged lines, street lighting, red light malfunction, excavation aggravating etc.
In short, about all the things around us, which should not or should be better.
Report grievances in 3 easy steps and receive regular updates via SMS/Email
Enquiries
Send general enquiries and get prompt respond.
Notifications
Receive regular updates from HSIIDC.
HSIIDC - GEMS  Empowering Citizens
1. Click
Capture issue you see.
2. Locate
Drop the pin
3. Report
Let the authority know
www.gems.support

3. HSIIDC - GEMS  Empowering Citizens
www.gems.support

4. Go Mobile! Mobile is everywhere. It can
change relationships between citizens and government.
can increase workforce productivity—and satisfaction.
help government agencies become more insight driven.
Get Social. Invest in Mobile technology.
Features:
1. Connect with citizens real time
2. Automatic routing and assignment, print work order
3. Monitor progress and update citizens
4. Set benchmark and measure performance
5. Generate map views quickly
6. Fully customizable
HSIIDC - GEMS  Enabling Government
www.gems.support

5. HSIIDC - GEMS  Enabling Government
www.gems.support

6. HSIIDC - GEMS  How It Works?
www.gems.support

7. HSIIDC - GEMS  How It Works?
www.gems.support

8. HSIIDC - GEMS  How It Works?
www.gems.support

9. HSIIDC - GEMS  How It Works?
www.gems.support

10. HSIIDC - GEMS  How It Works?
www.gems.support

11. HSIIDC - GEMS  How It Works?
www.gems.support

12. Thanks
Thank you for reading this presentation. You influence the future development of GEMS– we are new, fresh
and innovative and want to prove this to you by listening to what you have to say. We welcome your
feedback, and read every single email and comment you send us.
Contact:
BrainBox Network
N-65, South City 1, Gurugram, Haryana.
0124-4285364
email: hello@mobifly.in
www.gems.support