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Spectralink airheads 2013
- 1. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
1 #airheadsconf#airheadsconf
Give Your WLAN a Voice!
Michael Sprott, Sales Engineer, Spectralink
June 2013
- 2. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
2 #airheadsconf
Who we are – NOW
Best environments for Voice over WLAN (VoWLAN)
Deploying Enterprise-Grade VoWLAN
Spectralink and Aruba VIEW certification
Spectralink 8400 Series
Agenda
- 3. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
3 #airheadsconf
Spectralink Returns to its Roots
Empowering mobile workers
globally with in-building wireless
solutions that enable them to do
their jobs, better.
- 4. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
4 #airheadsconf
Road Warrior
Desk Bound
On-Site Mobile
80%
0%
0%
0%
10%
90%
10%
70%Knowledge Worker
10%
10%
90%
30%
Users By Office Environment
Vertical
Markets
67.5%
Carpeted
Office
32.5%
Users By Vertical
Healthcare
45.4%
Retail
167%
Manufacturing
13.0%
Hospitality 7.1%
Other
6.4%
Source: Market data from Frost & Sullivan report dated September 2011..
Government 7.6%
Higher Ed 3.8%
Retail
16.7%
In-Building Mobile Workers
Best environments for Voice over WLAN
- 5. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
6 #airheadsconf
VoWLAN Design Considerations
• Deployment 2.4 GHz / 5 GHz
– Channel Selection
– AP Transmission Power
– Interference
– Multipath and Signal Distortion
– Site Surveys
• Coverage
– Roaming Coverage, Signal Strength
– Access Point Diversity
Design your WLAN with voice characteristics in mind.
- 6. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
7 #airheadsconf
• Wireless Telephone Call Capacity
– Access Point Bandwidth
– Push-to-Talk Multicasting
• Quality of Service (QoS)
– WMM
– WMM Admission Control
• Security
– VoWLAN Security
VoWLAN Design Considerations
A wireless network that has been designed for
Enterprise-Grade VoWLAN use on average has a
35% higher density than a network that has been
designed for data only!
- 7. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
8 #airheadsconf
• Site Survey
– Site Survey should include
• Lan/WAN (Voice ready = QoS, BW/Jitter, Packet loss, etc.)
• Network infrastructure ( ¨Uplink¨ Switch capacity )
• WLAN (Coverage, Signal Strength, QoS)
• Security
– Support WEP…WPA2 Enterprise
– TLS (1024Bit Certificate key length recommened)
– Fast roaming (EAP-Fast/PeapV0/MSchapV2)
– VLAN for Voice
VoWLAN Design Considerations
- 8. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
9 #airheadsconf
• Channel selection
– 2.4GHz and 5GHz bands are supported
– Put voice in 5GHz band (2.4GHz often crowded )
• AP transmission power
– Power settings AP/STA* should be equal
– Non symetric Power cause ¨one way audio ¨
• Qos
– PS has to be supported and enabled
– Enable AC
*STA=Station/WiFi phone
VoWLAN Design Considerations
- 9. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
10 #airheadsconf
• Voice Interoperability for Enterprise Wireless (VIEW)
– Certifies WLAN infrastructure with Spectralink handsets
• Provides
– Tested and proven interoperability
– Detailed configuration guides
• ARUBA Support Docs
Spectralink VIEW Certification
We do the testing - so you don‟t have to.
- 10. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
11 #airheadsconf
• VIEW CERTIFIED CONFIGURATION GUIDE
October 2012 | 1725-36080-001 Rev T
• SpectraLink 8020/8030 and 8400 Series
• With Aruba Networks®
• Aruba Controllers 6xx, 3xxx, 6000
• Aruba Legacy APs 41, 60, 61, 65, 68, 70
• Aruba 802.11n APs 68, 9x, 105, 12x, 13x
Spectralink VIEW Certification
- 11. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
12 #airheadsconf
VIEW Certification Parameters
VIEW Test Parameters Result
Power Save Mode (PS-Mode) Pass!
Inter-frame Space (IFS) Measurement Pass!
WPA/WPA2 Security Tests Pass!
Maximum Number of Calls Measurements Pass!
Mixed Radio Mode Capacity Pass!
Voice Prioritization Pass!
AP Latency and Jitter Measurement Pass!
Dual AP Environment/Handoff Pass!
Layer 3 Roaming Pass!
Push-to-Talk (PTT) Pass!
Stress/Uptime Evaluation Pass!
- 12. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
13 #airheadsconf
The Spectralink 8400 series
• Family of Wi-Fi handsets and accessories
specifically designed to meet requirements
of target vertical markets
• Marquee features
– Active Noise Cancellation
– Industrial-grade durability
– HD voice
– „Smart phone-like‟ ease of use
– Business application integration with built-in Web
Browser and XML API
– IEEE 802.11n support
– Open SIP platform
– Microsoft Lync Integration
– User-replaceable batteries and separate
chargers
– Optional integrated bar code scanner
- 13. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
14 #airheadsconf
Mobile IP Client
SpectraLink 8400 built-in web
browser and standard XML API
interface provide mobile access to
tested and authorized apps (“cloud
based”)
- 14. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
15 #airheadsconf
Clinical Alerts and Alarm
Caregivers need real-time
notification of changes in a
patient’s condition
– Allows caregivers to stay connected
with patients, regardless of their
location within the hospital
– If vital signs exceed or fall below set
parameters, an alert is sent to a pre-
assigned clinician's SpectraLink
handset
- 15. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
16 #airheadsconf
Positive Patient ID
SpectraLink 8452/8453 handsets
include industrial-grade
barcode scanners that
associate to hospital
workstations via “Quick Barcode
Connector™ (QBC)” or to
hospital EMR* or eMAR*
systems via XML API integration
*Electronic Medication Administration Record
*Electronic medical record
- 16. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
17 #airheadsconf
Video Surveillance
Integration of SpectraLink 8400
handsets with existing or new
web-based video surveillance
equipment or IP cameras
- 17. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
18 #airheadsconf
The staff safety problem
• A global problem
– Extensive legislation in Europe and Australia to
protect workers
– 2 million Americans per year are victims of
workplace violence
• Those who work alone, with the public, or
with money are at greatest risk
– Healthcare, e.g., emergency and psychiatric units
– Retail, e.g., theft and merchandise loss
– Manufacturing/Industrial – lone worker
• Employers are rightfully concerned with the
safety of their staff
– It‟s the right thing to do
– It saves them money
- 18. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
19 #airheadsconf
*** NEW ***Spectralink 8441 and 8453
Two new Wi-Fi handsets
– Spectralink 8441 = 8440 + “personal safety”
– Spectralink 8453 = 8452 + “personal safety”
– Personal safety already available on DECT
product line
Comprehensive Safety (Man-down)
Capabilities
– Lots of flexibility, i.e. snooze, timeouts
GA: June 1st 2013
- 19. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
20 #airheadsconf
Ensure staff safety
“Save lives and ease minds by
enabling staff to get help quickly”
- All 8400 handsets support manual
activation (Duress/Panic button)
- 8441/53 provides automatic alarm
detection based on Motion Events (e.g.,
Man-down)
Type Alarms 8440 8441 8452 8453
Manual Duress/
Panic
X X X X
Motion
Events
Running X X
Still X X
Tilt X X
- 20. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
21 #airheadsconf
Spectralink SAFE Solution
Save lives and ease minds by
enabling staff to get help quickly
– Whether they are on the go,
– Unable to move,
– Or even incapacitated.
- 21. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
22 #airheadsconf
SAFE: a complete solution
Spectralink
SAFE
Spectralink
Handsets
(with personal
safety)
Spectralink
Application
Partners
Spectralink
Professional
Services
- 22. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
23 #airheadsconf
Spectralink 8400 partner safety systems
Available at GA, or slightly after
More in the pipeline
Partner Market(s) Countries / Regions
Amcom Healthcare, Hospitality, Manufacturing,
Government
US, Canada, AU/NZ, EMEA
BlueSky Wireless Healthcare, Hospitality, Manufacturing EMEA
Connexall Healthcare, Retail, Manufacturing NALA, EMEA, AU/NZ
Flexvalley Healthcare, Manufacturing, Hospitality EMEA / Mexico
ITH-Icoserve Healthcare Germany, Austria, Switzerland
Lantel Healthcare Benelux
Local Alarms
Solutions
Healthcare, Manufacturing, Hospitality AU, APAC, SA, EMEA
Multitone Healthcare, Hospitality, Education UK
Novalink Healthcare, Manufacturing, Government, Education, Retail,
Financial
DACH, Benelux, France, UK
Optiflows Healthcare, Hospitality, Manufacturing,
Construction
France, Eastern Europe, Middle
East, US
- 23. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
24 #airheadsconf
Customizable solutions
Basic: Manual
Advanced: Motion Events
Voice
Security Alarm
• Integration with 3rd party
applications
• Automatic messages to predefined
distribution lists, Spectralink and
non-Spectralink
• Audible alarms/paging
• Event logging & archiving etc.
- 24. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
25 #airheadsconf
Spectralink handset options
Four models
– Spectralink 8440/8441*
– Spectralink 8452/8453*
• barcode reader
Two colors
– Healthcare blue
– Midnight black
Multiple kit options
*Released on June 1 with Personal Safety Alarm functions for offering Spectralink SAFE
8440 8452
- 25. CONFIDENTIAL
© Copyright 2013. Aruba Networks, Inc.
All rights reserved
27 #airheadsconf
Spectralink 8400 accessories
Dual Charger
Multi and Quad Chargers with
Basic and Extended Batteries
Spectralink 8410 Speakerphone Dock
USB Handset Charger
Rugged Carrying Options
HD
Voice