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INTERNATIONAL HUMAN
RESOURCES
MANAGEMENT(IHRM)
Aparrajitha Ariyadasa
( B.Sc (J’pura), B.Sc. (OUSL), Post. Grad. Dip. In IP Law(wales), LLM (Colombo)
Lecturer in University of Plymouth (UK), Lymkokwin (Malaysia), SLIIT, ICBT
Attorney-at-Law, Senior Partner ATD Legal Associates (www.atdlegalassociates.com),
atdlegalassociates@gmail.com
SYLLABUS OF IHRM
 INTRODUCTION
 ISSUES IN COMPARATIVE STUDIES
 MODELS THEORIES AND CONCEPTS OF IHRM
 CULTURAL AND IDEOLOGICAL INFLUENCES AND THE ROLE OF THE
STATE IN NATIONAL CONTEXT
 THEORIES OF LABOUR MARKETS
 RECRUITMENT AND SELECTION IN INTERNATIONAL CONTEXT
 MANAGEMENT STYLES AND STRATERGIES
 REWARD SYSTEMS AND PERFORMANCE MANAGEMENT
 MANAGING DIVERSITY
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WHAT IS HUMAN RESOURCE
MANAGEMENT (HRM) ?
Human Resources
 Human capital
 Manpower
 Talent
 Labour
 Personnel
 People
 work force of a
 business organization
 Sector
 Economy
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Human Resources Management
 Set of organizational activities aimed at effectively utilizing
human resources to achieve organizational goals.
 Recruitment
 Selection
 Training and development
 Performance appraisals
 Dismissal
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INTERNATIONAL HUMAN
RESOURCES MANAGEMENT
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WHAT IS INTERNATIONAL
BUSINESS?
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INTERNATIONAL BRANDS- DO YOU
KNOW WHERE THEY WERE
PRODUCED?
 DESPITE THE ORIGINATOR, WE USE THE BRANDED PRODUCTS
 ARMANI - ITALIAN
 TOMMY HILL FIGURE- US
 COCACOLA-US
 CADBERRY-UK
 BOUNDRIES HAVE BLURRED PRACTICALLY AND DRAMETICALLY
 VARIESTIES ARE POSSIBLE BECAUSE OF INTERNATIONAL
 WE DON’T UNDERSTAND
 THIS IS BEVAUSE
 INTYERNATIONAL BUSINESS
 THESE BRANDS COME FROM DIFFERENT COUNTRIES
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TYPES OF COMPANIES
GLOBAL COMPANIES
TRANSNATIONAL COMPANIES
MULTINATIOANL COMPANIES
INTERNATIONAL COMPANIES
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GLOBAL EFFICIENCY Vs. LOCAL
RESPONSIVENESS
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LOW GLOBAL EFFICIENCY & LOW
LOCAL RESPONSIVENESS -
INTERNATIONAL COMPANIES
 Domestic firms use existing capabilities to expand in to foreign markets
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GLOBAL EFFICIENCY AND LOCAL
RESPONSIVENESS BOTH ARE HIGH-
TNC
 TWEEKING TO THE COUNTRY NEEDS
 COCACOLA COMPOSITION AND TASTE IN SRI LANKA, INDIA, US
AND AUSTRALIA
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HIGH GLOBAL EFFICIENCY AND LOW
LOCAL RESPONSIVENESS-GLOBAL
COMPANIES
 Views the world as a single market; operations are
controlled centrally from the corporate office.
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IHRM TRADING BLOCKS
HELPING COUNTRIES
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IHRM
DIFFERENT COUNTRIES
DIFFERENT PEOPLE
DIFFERENT LANGUAGES
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THREE KEY POINTS OF IHRM
HR PROBLEMS AND ISSUES
INTERNATIONALISATION OF
BUSINESS
POLICIES AND STRATERGIES IN
RESPONSE
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IHRM MEANS;
ISSUES AND PROBLEMS ARISING FROM
THE INTERNATIONALIZATION OF
BUSINESS, AND THE HUMAN RESOURCE
MANAGEMENT STRATERGIES, POLICIES
AND PRACTICES WHICH FIRMS PURSUE
IN RESPONSE TO THE
INTERNATIONALIZATION PROCESS.
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PROCESS OF IHRM
PROCURING
ALLOCATING
UTILIZING
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OBJECTIVES OF IHRM
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INTERNATIONAL HRM
(Augmented with the word
INTERNATIONAL)
 Set of organizational activities aimed at effectively utilizing human resources to
achieve organizational goals in INTERNATIONAL SETTINGS.
 Recruitment
 Selection
 Training and development
 Performance appraisals
 Dismissal
 Global Skill Management
 Expatriate Management
 Multiculturalism Management
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DEFINITIONS OF IHRM
 Scyllion (1995)
The HRM issues and problems arising from the internationalization
of business and the HRM strategies, policies and practices which
firms pursue in response to the internationalization process”
 Tylor , Beechler(1996)
The set of distinct activities, functions and processors that are
directed in attracting, developing and maintaining an MNC’s human
resources. It is the aggregate of the various Human Resources
Systems used to manage people in the MNC, both at home and
overseas.
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IHRM
BUSINESS OPERATIONS AT
LEAST IN TWO NATIONS
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BROAD DEFENITION
The field of IHRM id the study and the
application of all human resource
management activities as they impact
the process of managing human
resources in enterprises in the global
environment.
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ACTIVITIES INVOLVED IN IHRM
 Human Resource Planning
 Staffing (recruitment, selection, out-placement)
 Performance Management by supervising the work
 Training and development (ensure high performance)
 Compensation (remuneration ) and benefits: manage employees pay roll, benefits and
compensation, ensure equal opportunities)
 Manage employee relations, unions and collective bargaining
 Prepare employee records and personnel policies
 Ensure that the human resources practices confirm to various regulations
 Expatriate management
 Global skill management
 Employing different categories of employment from different countries
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ACTIVITIES INVOLVED IN IHRM-
ROLE OF A HUMAN RESOURCES
MANAGER IN AN INTERNATIONAL
ORGANIZATION
 Process of
 Procuring
 Allocating
 Effectively Utilizing human resources in a multinational corporation
 While
 Integrating the human resource policies
 Through out the corporation
 Across its subsidiaries
 Allowing these policies to be flexible to allow significant differences in these policies
in different countries
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PV MORGANS THEORY
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WHAT IS HCN,PCN &
TCN-GOLDEN
CONCEPTS
 PARENT COUNTRY
NATIONAL- PERSON WHO
BELONG TO THE COUNTRY
WHERE COUNTRTY IS
ORIGINATED – INDIAN
COMPANY –INDIAN
WORKING IN US
 HOST COUNTRY NATIONAL-
SRI LANKAN COMPANY
SITUATED IN US- A US
NATIONAL
 THIRD COUNTRY NATIONAL -
SRI LANBKAN COMPANY
SITUATED IN US CHINESE
PERSON WORKING
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IHRM as the interplay among 3D
IHR Activities
Types of countries
Types of employees
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MODELS OF IHRM
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HR ACTIVITIES
 Human Resource Planning
 Staffing (recruitment, selection, out-placement)
 Performance Management by supervising the work
 Training and development (ensure high performance)
 Compensation (remuneration ) and benefits: manage
employees pay roll, benefits and compensation, ensure
equal opportunities)
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 Manage employee relations, unions and collective bargaining
 Prepare employee records and personnel policies
 Ensure that the human resources practices confirm to various
regulations
 Expatriate management
 Global skill management
 Employing different categories of employment from different
countries
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TYPES OF COUNTRIES
Host country
Parent country
Other third country
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Host country
Subsidiary of MNC located
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Parent country
Head quarters of MNC located
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Third countries
Other countries that are the source
of labour, finance, and other inputs.
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Types of employees in IHRM
PARENT country national
(PCN)
Host country national (HCN)
Third country national (TCN)
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Expatriates
Person who left the home land
In IHRM, the expatriate means the one
who is working and residing in a foreign
country during his/her tenure of foreign
employment.
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expatriates
 TCN work in home country sat company
head quarters
 TCN work in host country – subsidiary
 PCN working in host country at company's
subsidiary
 SCN in home country at company s head
quarters
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Expatriates (international
assignees)
 An expatriate is a person temporarily or
permanently residing in a country other than
their native country
 In international firms staff is moved across
international boundaries into various
operations within the international firms
foreign operations.
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Types of expatriates
expatriate
TCN
working in
the home
country
TCN
Working in
the host
country
PCN
working in
host
country
SCN
working in
the home
country
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expatriates
 https://youtu.be/h-HZINQ_I9E
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Types of expatriates
National border
National border 12/7/2021
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Impatriates
 The workers of a foreign branch are
imported (Impatriates) and professionals
from international companies are temporarily
posted to a foreign branch.
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DIFFERENC
ES
BETWEEN
HRM
AND
IHRM
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DIFFERENCES BETWEEN IHRM AND HRM
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ISSUES INVOLVED IN IHRM
 DIFFERENT LABOUR LAWS
 DIFFERENT POLITICAL CLIMATE
 DIFFERENT STAGE OF TECHNOLOGICAL ADVANCEMENTSD
 DIFFERENT VALUES AND ATTITUDES (TIME, ACHIEVEMENT,
RISK TAKING)
 ROLES OF RELEGIONS (PRAYERS, TABOOS, HOLIDAYS,)
 EDUCATIONAL LEVEL ATTAINED
 CULTURE
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GLOBAL HRM- LATEST RECRUITMENT
STATERGIES NEEDED
 The internationalization of business has proceeded at a
rapid pace as the world has become a global economy.
 Many U.S. firms receive a substantial portion of their
profits and sales from outside the United States, and
estimates are that the largest 100 U.S.
 Multinational firms have foreign sales of more than
$500 billion in one year.
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 For firms such as Colgate and Coca-Cola, foreign sales and profits
account for over 60% of total sales and profits. Other U.S. firms
have substantial operations in other countries as well.
 Globalization has had a major impact on HR management, and has
raised a number of issues.
How should a company staff plants around the world with a mix of
parent country nationals, host-country nationals, or third-country
nationals?
 ?
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How will these employees be recruited,
selected, trained, compensated, and managed?
What characteristics of the countries being
considered affect the HR decisions that must be
made
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TOP 10 GLOBAL PREFERENCES
 Employees top 10 global preferences
* Good relationship with colleagues
* Good work-life balance
* Good relationship with superiors
* Learning & training opportunities
* Career development
* Financial stability of employer
* Job security
* Financial compensation
* Work being appreciated
* Interesting work

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2012 WORLD BANK REPORT
 Year 2012: World Bank report at New York
Due to internationalization of business some countries have
experienced very large increases in their labour force -- nearly 8 million
new entrants a year in China since the mid-1990s and 7 million in India
-- while others face a shrinking population. the report said. Moreover,
jobs agendas at the country level are connected by the migration of
people and the migration of jobs. Policies for jobs in one country can
thus have spillovers on other countries - both positive and negative.
At the turn of the 21st century, there were more than 200 million
international migrants worldwide, nearly 90 million of them workers,
the report said.source: economic times.com
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RECRUITMENT
 Two emerging human resources specialties include
international human resources managers, who handle
human resources issues related to a company’s foreign
operations; and human resources information system
specialists, who develop and apply computer programs
to process human resources information, match job
seekers with job openings, and handle other human
resources matters.
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TOP 10 DESTINATIONS
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INTERNATIONAL RECRUITMENT
 While recruiting people for international operations, the international HR
managers must identify the global competitiveness of the potential
applicants at the time of the recruiting process.
 It is essential that the workforce of an international organization is aware of
the nuances of international business. Understandably, the company must
keep international knowledge and experience as criteria in the recruitment
and selection process.
 Besides, the international HR department must have a fairly good idea
about the skills and availability of human resources in different labour
markets in the world.
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 The HR department must have the capacity to foresee the
changes in these markets and exploit those changes
productively.
 A truly international HR department would insist on hiring
people from all over the world and place them throughout
the international business operations of the organization.
 Approaches to Recruitment in IHRM Though the general aim
of any recruitment policy is to select the right people for the
right task at the right time, the HR department of
international companies may adopt one of the following
three specific approaches available for recruiting employees
for global operations.
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LAWS FOR RECRUIMENTS
 The Immigration Reform and Control Act of 1986 (IRCA)
bars employers from hiring individuals who are not
legally entitled to work in the U.S. Employers must verify
work eligibility by completing Form I-9 along with
required supporting documents. IRCA also prohibits
employers from discriminating in hiring, firing,
recruiting, or referring on the basis of national origin or
citizenship status.
 SRI LANKA
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LAW CONT----
 H-1B workers may be employed temporarily in a specialty
occupation or as a fashion model of distinguished ability. A
specialty occupation requires theoretical and practical
application of a body of specialized knowledge along with at
least a bachelor’s degree or its equivalent.
 An H-1B alien may work for any petitioning U.S. employer for a
maximum period of six years.
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MOST ATTRACTIVE DESTINATIONS
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International recruitment methods
 1. Ethnocentric approach
Countries with branches in foreign countries have
to decide how to select management level
employees. Ethnocentric staffing means to hire
management that is of same nationality of parent
company.
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ETHNO CENTRIC APPROACH
 When a company follows the strategy of choosing only from the
citizens of the parent country to work in host nations, it is called
an ethnocentric approach.
 Normally, higher-level foreign positions are filled with expatriate
employees from the parent country. The general rationale behind
the ethnocentric approach is that the staff from the parent
country would represent the interests of the headquarters
effectively and link well with the parent country.
 .
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RECRUITMENT PROCESS
 The recruitment process in this method involves four stages:
 self-selection,
 creating a candidate pool,
 technical skills assessment, and
 making a mutual decision.
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SELF SELECTION
EMPLOYEE SELECTS
EMPLOYEE DATA BASE
ANALYSIS OF THE DATA BASE
BEST SELECTED FOR THE
FORIGN ASSIGNMENT
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SELF SELECTION
 Self-selection involves the decision by the employee about his future course of
action in the international arena.
 In the next stage, the employee database is prepared according to the
manpower requirement of the company for international operations.
 Then the database is analysed for choosing the best and most suitable persons
for global assignments and this process is called technical skills assessment.
 Finally, the best candidate is identified for foreign assignment and sent abroad
with his consent
 The ethnocentric approach places natives of the home country of a business in
key positions at home and abroad. In this example, the U.S. parent company
places natives from the United States in key positions in both the United States
and Mexico.
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2. Polycentric approach

When a company adopts the strategy of limiting recruitment to
the nationals of the host country (local people), it is called a
polycentric approach.
 The purpose of adopting this approach is to reduce the cost of
foreign operations gradually.
 Even those organizations which initially adopt the ethnocentric
approach may eventually switch over lo the polycentric
approach.
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 The primary purpose of handing over the management to
the local people is to ensure that the company
understands the local market conditions, political
scenario, cultural and legal requirements better.
 The companies that adopt this method normally have a
localized HR department, which manages the human
resources of the company in that country. Many
international companies operating their branches in
advanced countries like Britain and Japan predominantly
adopt this approach for recruiting executives lo manage
the branches."
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POLYCENTRIC APPROACH
 The polycenlric approach uses natives of the host country to
manage operations in their country and natives of the parent
country to manage in the home office.
 In this example, the Australian parent company uses natives of
India to manage operations at the Indian subsidiary.
 Natives of Australia manage the home office.
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Indians popular choice for senior roles at
Asian companies
ET Bureau| Jul 10, 2018
 Nikon and Sony have appointed Indians to lead their local operations,
which were earlier managed by the Japanese.
 Asian consumer electronics makers are increasingly placing their trust
on Indian executives, especially at a time when several of them are
struggling in their home turf, or finding the going tough in the largest
markets, and are expecting India to play a bigger role when they are
expanding to emerging markets.
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 The number of expats in senior roles in the Indian
arms of Sony, Panasonic, Hitachi and Daikin too have
come down, while Samsung too now has Indian
executives in their global think tank.
 At Daikin India, Indian executives have replaced
expats in seven critical functions like deputy plant
head, senior vicepresident (tech support) and general
managers for service, HR (factory) and R&D. In
Panasonic, expats in mid-tosenior roles are now 20%,
compared with 40% three years ago
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 Hitachi Air Conditioning India said overseas entities have begun
to realise that business is best understood by locals and have
started handing over major roles to them. The overseas entities
send in their representatives from various departments to share
best practices being followed by various entities all over the
globe.
 The process is laid down between local entity and global teams
and then those processes are monitored and administered.
 Empowering domestic leaders helps companies to understand the
pulse of the market, aids in faster decision making to facilitate
growth, gets the best of local knowledge to promote R&D and
deliver customised products for local customers.
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 012, July: Indian Information Technology companies supported nearly
2.8 lakh jobs in America in the year 2011 by way of foreign direct
investment through acquisitions of IT companies. India invested
nearly $ 5 billion in foreign direct investment. Top Indian IT
companies like TATA, HCL technologies India's fourth largest
software export, Infosys and Wipro stepped in United States to set
up their subsidiaries and recruited American nationals from
colleges and experienced professionals who had the local
knowledge and domain expertise. local employees have the
requisite knowledge and understanding of culture, people and
were in a particular region.
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3.GEOCENTRIC APPROACH
 3. Geocentric approach
When a company adopts the strategy of recruiting the
most suitable persons for the positions available in it,
irrespective of their nationalities, it is called a geocentric
approach. Companies that are truly global in nature adopt
this approach since it utilizes a globally integrated
business strategy.
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HR OPERATIONS
 Since the HR operations are constrained by several factors like political and ethnical
factors and government laws, it is difficult to adopt this approach. However, large
international companies generally adopt the geocentric strategy with considerable
success.
For international recruitment, especially on foreign soil, organizations generally use
manpower agencies or consultants with international connections and repute to source
candidates, in addition to the conventional sources. For an effective utilization of the
internal source of recruitment, global companies need to develop an internal database
of employees and an effective tracking system to identify the most suitable persons for
global postings. The geocentric approach uses Ihe best available managers for a
business without regard for their country of origin. In this example, the UK parent
company uses natives of many countries at company headquarters and at the U.S.
subsidiary.
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REGIO CENTRIC APPROACH
 4. Regiocentric Approach
The Geocentric Approach is one of the methods of international recruitment
where the Multi National Companies recruit the most suitable employee for
the job irrespective of their Nationality.
 The regiocentric approach uses managers from various countries within the
geographic regions of business. Although the managers operate relatively
independently in the region, they are not normally moved to the company
headquarters.
The regiocentric approach is adaptable to the company and product strategies.
When regional expertise is needed, natives of the region are hired. If product
knowledge is crucial, then parent-country nationals, who have ready access to
corporate sources of information, can be brought in.
 .
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SHORTCOMINGS OF REGIOCENTRIC
APPROACH
 One shortcoming of the regiocentric approach is that managers from the
region may not understand the view of the managers at headquarters.
Also, corporate headquarters may not employ enough managers with
international experience. The regiocentric approach places managers from
various countries within geographic regions of a business. In this example,
the U.S. parent company uses natives of the United States at company
headquarters. Natives of European countries are used to manage the
Italian subsidiary
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Top 7 destinations for women expats
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Singapore, Hong Kong, South Korea, Japan, China and Malaysia are the other countries most
preferred by expat working women ahead of India, according to an HSBC survey.
The survey was done among 27,587 expats from 159 countries and territories, including India,
through an online questionnaire in March-April 2017.
•However, when it comes to better career progression, China topped the list with 73 per cent women
expats choosing the country,
•followed by Hong Kong at 64 per cent, India at 62 per cent, Singapore at 60 per cent and Indonesia
at 52 per cent, the survey revealed.
•Hong Kong was found to be the best country in Asia to acquire new skills with 62 per cent
women expats opting for it,
•closely followed by Singapore at 61 per cent, China at 47 per cent, Taiwan at 44 per cent and
Vietnam at 43 per cent.
BEST PLACES FOR WOMEN EXPATRIATS
•The survey found Singapore to be the best place to improve earning prospects with 71 per cent
women expats choosing the country,
• followed by Hong Kong at 55 per cent, China at 45 per cent, South Korea at 44 per cent and Vietnam
at 42 per cent.
•Top five countries for women expats to experience good work or life balance in Asia are Thailand
(62 per cent),
•Vietnam (58 per cent), Singapore and Taiwan (49 per cent each), Indonesia (44 per cent) and Malaysia
(42 per cent).
•In terms of job security, the survey said, Japan and Taiwan were rated as the best places for
women expats (50 per cent),
• closely followed by Singapore (49 per cent), Hong Kong (47 per cent), India (45 per cent) and China
(41 per cent).
•The top five countries in terms of work culture for women expats were Singapore (51 per cent),
Hong Kong (44 per cent),
•Vietnam (43 per cent), Indonesia (39 per cent) and China (36 per cent).
•For women expats looking to find personal fulfilment at work, the best places in Asia were
Singapore (56 per cent),
•China (48 per cent), India (48 per cent), Hong Kong (47 per cent) and Indonesia (41 per cent).
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APARRAJITHA ARIYADASA 76
2. INTERNATIONAL SELECTION
 Even though cultural differences influence the selection procedure to some extent, organizations tend
to follow similar criteria and methods worldwide.
 This is due to the fact that the end objective of any selection process is to choose the most capable
persons for the job. The selection criteria for international jobs usually revolve around the five core
areas of
 behaviour,
 attitudes,
 skills,
 motivation and
 personality.
12/7/2021
APARRAJITHA ARIYADASA 77
FOCUS ON SELECTION
 More specifically, the focus of selection for international operations normally
includes
 cultural adaptability,
 strong communication skills,
 technical competence,
 professional or technical expertise,
 global experience, country-specific experience,
 interpersonal skills, language skills, and
 family flexibility.
12/7/2021
APARRAJITHA ARIYADASA 78
SELECTION CONT---
 Employers around the world usually rank personal interviews,
technical competency and work experience in similar jobs as
important criteria for selection.
 International firms, while choosing employees for overseas
operations, usually prefer people with
highly developed technical skills
12/7/2021
APARRAJITHA ARIYADASA 79
SKILLS
 good language and communication skills
 tolerance towards other culture, race, creed, colour, habits, and
values
 high level of motivation
 stress resistance
 goal-oriented behaviour
 Finally, at the time of selection for international assignments, an
organization should consider the previous overseas experience,
family circumstances and cultural-adaptability level of the
candidates aspiring for the global jobs.
12/7/2021
APARRAJITHA ARIYADASA 80
28% employees In India willing to relocate
overseas: Survey
 NEW DELHI: More than a quarter (28%) of employees in India are willing to
take up a full-time job opportunity overseas for two to three years with at
least a 10% increase in pay increase, said a study conducted by research
company Ipsos.
 Asked about their willingness to relocate within India, about three in ten
Indian employees expressed that they are 'very likely' to relocate to
another city in India if they were offered a full-time job opportunity in the
near future, for a minimum of two years with at least a 10% pay raise and
all moving expenses covered, while another 48% said they are 'somewhat
likely' to consider the option.
12/7/2021
APARRAJITHA ARIYADASA 81
 Globally, two in ten (19%) employees across 24 countries said
they are 'very likely' to take a full-time job in another country
for two to three years with a minimum 10% pay rise. Those
most likely to say they would relocate internationally were
from Mexico (34%), Brazil (32%), Russia (31%), Turkey (31%)
and India (28%).
12/7/2021
APARRAJITHA ARIYADASA 82
DEVELOPING NATIONS
 "Employees from developing economies like Mexico, Brazil,
Russia, Turkey and India are willing to relocate to developed
countries," said Biswarup Banerjee, head of marketing
communications, Ipsos in India. On the other hand, employees
from developed countries like Sweden (6%), USA (9%), Australia
(10%), Canada (10%), Belgium (11%), Germany (11%) and Japan
(11%) are less likely to relocate overseas.
12/7/2021
APARRAJITHA ARIYADASA 83
Most common mistakes when hiring
international employees
-Rilind Elezaj
 Whether you are looking for international employees who can
take on roles that your local job market is unable to handle
sufficiently or you just want to diversify your workforce, you will
need to avoid the common, costly mistakes that recruiters make
when hiring internationally. Or maybe you have opened an
international shop and you are now looking for local employees to
help you with business localization. To simplify things for you, we
have provided you with 5 of the most common hiring mistakes
that you cannot afford to make. Be our guest.
12/7/2021
APARRAJITHA ARIYADASA 84
1. Prioritizing language skills over core skills
 It is common practice for recruiters to hire staff members who are
experts in the language of their target market. While this is perfectly in
order, it is extremely dangerous to put unnecessarily huge emphasis on a
candidate’s language skills to the point of overlooking some more
fundamental skills.
 Let’s say you are opening shop in China. Your business will stand a great
chance to prosper if you can hire competent Chinese professionals to run
the business for you. But in the event that you don’t get qualified locals
to hire, avoid panic hiring. The best thing to do is to hire foreign talents
with a fairly good grasp of the local language and then help them develop
their language skills through a specially-designed management
development program.
12/7/2021
APARRAJITHA ARIYADASA 85
2. Failure to comply fully with set
employment/termination laws
 Multinational companies are in most cases subjected to more
scrutiny than local companies when it comes to their
adherence to employment laws. Foreign businesses in China,
for example, have to follow stricter reporting structures and
administration protocols than their local competitors. If your
employees understand the regulatory aspects of running an
international office in China, they will use that knowledge
against you in case of future employment disputes. The best
thing is to understand and comply with all regulations before,
during, and after the recruitment process.
12/7/2021
APARRAJITHA ARIYADASA 86
3. Avoiding uncomfortable conversations
with new employees
 Because taking a local business to the international stage
can sometimes be intimidating, some employers opt to
play safe with their new staff by avoiding direct,
uncomfortable confrontations. That way, they conceal
their dissatisfaction with some workers’ performance,
making problem-solving processes slow and in most cases
unfruitful.
12/7/2021
APARRAJITHA ARIYADASA 87
 According to experts from Globalization Pedia “the only
way of getting the most out of your workforce is through
having those candid, uncomfortable discussions with
them regarding their competency and dedication to their
assigned roles. If an employee is too incompetent for
your preferences, don’t shy away from firing them. Just
remember to follow the right termination laws.
12/7/2021
APARRAJITHA ARIYADASA 88
4. Ignoring mandatory employee
benefits
 In most of Europe and the US, employment laws do not obligate
employers to give their employees mandatory annual paid
vacations. The decision to or not to grant such benefits rest with an
individual employer. However, employment laws in Asia specify sick
leaves, paid vacations, and many other mandatory benefits that
you have to grant your staff members on an annual basis. There are
some limitations to these benefits, which basically attempt to
provide checks and balances so that neither the employer nor
employee can take undue advantage over the other.
12/7/2021
APARRAJITHA ARIYADASA 89
 The mistake some employers make is to assume that their
international employees will conform to the employment laws as
applied to the US or Europe, for example. To avoid future
friction with authorities, it is imperative that you familiarize
with the employee benefits in the international market from
which you are hiring, and then fully comply with each one of
them. Be sure to understand how leaves are administered, how
the compensation during the leave should be done, the
definitions and expectations of a “sick day”, and any other
relevant benefits.
12/7/2021
APARRAJITHA ARIYADASA 90
5.HASTY HIRING
Hiring processes are known to be tedious, lengthy, and sometimes inconveniencing.
Everything gets worse when it comes to international hiring.
If you are interviewing candidates who don’t speak your language, then you already
have a major stumbling block in your way.
On the other hand, you can get the best talent for the job but then due to travel
hurdles, the process gets more sophisticated and exhausting.
Then there is the issue of paperwork and other legal formalities that you have to
comply with, most of which are new to you.
Lastly, you may not have enough prior information about universities and colleges in
the country from which you are hiring, so you may have a hard time authenticating
the academic papers that candidates present to you.
12/7/2021
APARRAJITHA ARIYADASA 91
 In the midst of all these hiring challenges, many
employers opt to trust their gut and hire people
without following the due process. But because you
don’t want to keep hiring and firing even before your
business gains enough momentum, the best thing to do
is to take your time to understand the process,
internalize the hiring laws, and learn everything there
is to learn regarding local universities and colleges.
Take all the time that you need to find the best talent
for the job.
12/7/2021
APARRAJITHA ARIYADASA 92
“
”
THANK YOU!
APARRAJITHA ARIYADASA
( B.Sc (J’pura), B.Sc. (OUSL), Post. Grad. Dip. In IP Law(wales), LLM (Colombo)
Lecturer in University of Plymouth (UK), LImkokwin (Malaysia), SLIIT, ICBT
Attorney-at-Law, Senior Partner ATD Legal Associates
(www.atdlegalassociates.com), atdlegalassociates@gmail.com
12/7/2021
APARRAJITHA ARIYADASA 93

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International Human Resources Management- introduction-l1

  • 1. INTERNATIONAL HUMAN RESOURCES MANAGEMENT(IHRM) Aparrajitha Ariyadasa ( B.Sc (J’pura), B.Sc. (OUSL), Post. Grad. Dip. In IP Law(wales), LLM (Colombo) Lecturer in University of Plymouth (UK), Lymkokwin (Malaysia), SLIIT, ICBT Attorney-at-Law, Senior Partner ATD Legal Associates (www.atdlegalassociates.com), atdlegalassociates@gmail.com
  • 2. SYLLABUS OF IHRM  INTRODUCTION  ISSUES IN COMPARATIVE STUDIES  MODELS THEORIES AND CONCEPTS OF IHRM  CULTURAL AND IDEOLOGICAL INFLUENCES AND THE ROLE OF THE STATE IN NATIONAL CONTEXT  THEORIES OF LABOUR MARKETS  RECRUITMENT AND SELECTION IN INTERNATIONAL CONTEXT  MANAGEMENT STYLES AND STRATERGIES  REWARD SYSTEMS AND PERFORMANCE MANAGEMENT  MANAGING DIVERSITY 12/7/2021 APARRAJITHA ARIYADASA 2
  • 3. WHAT IS HUMAN RESOURCE MANAGEMENT (HRM) ? Human Resources  Human capital  Manpower  Talent  Labour  Personnel  People  work force of a  business organization  Sector  Economy 12/7/2021 APARRAJITHA ARIYADASA 3
  • 4. Human Resources Management  Set of organizational activities aimed at effectively utilizing human resources to achieve organizational goals.  Recruitment  Selection  Training and development  Performance appraisals  Dismissal 12/7/2021 APARRAJITHA ARIYADASA 4
  • 7. INTERNATIONAL BRANDS- DO YOU KNOW WHERE THEY WERE PRODUCED?  DESPITE THE ORIGINATOR, WE USE THE BRANDED PRODUCTS  ARMANI - ITALIAN  TOMMY HILL FIGURE- US  COCACOLA-US  CADBERRY-UK  BOUNDRIES HAVE BLURRED PRACTICALLY AND DRAMETICALLY  VARIESTIES ARE POSSIBLE BECAUSE OF INTERNATIONAL  WE DON’T UNDERSTAND  THIS IS BEVAUSE  INTYERNATIONAL BUSINESS  THESE BRANDS COME FROM DIFFERENT COUNTRIES 12/7/2021 APARRAJITHA ARIYADASA 7
  • 8. TYPES OF COMPANIES GLOBAL COMPANIES TRANSNATIONAL COMPANIES MULTINATIOANL COMPANIES INTERNATIONAL COMPANIES 12/7/2021 APARRAJITHA ARIYADASA 8
  • 9. GLOBAL EFFICIENCY Vs. LOCAL RESPONSIVENESS 12/7/2021 APARRAJITHA ARIYADASA 9
  • 11. LOW GLOBAL EFFICIENCY & LOW LOCAL RESPONSIVENESS - INTERNATIONAL COMPANIES  Domestic firms use existing capabilities to expand in to foreign markets 12/7/2021 APARRAJITHA ARIYADASA 11
  • 12. GLOBAL EFFICIENCY AND LOCAL RESPONSIVENESS BOTH ARE HIGH- TNC  TWEEKING TO THE COUNTRY NEEDS  COCACOLA COMPOSITION AND TASTE IN SRI LANKA, INDIA, US AND AUSTRALIA 12/7/2021 APARRAJITHA ARIYADASA 12
  • 13. HIGH GLOBAL EFFICIENCY AND LOW LOCAL RESPONSIVENESS-GLOBAL COMPANIES  Views the world as a single market; operations are controlled centrally from the corporate office. 12/7/2021 APARRAJITHA ARIYADASA 13
  • 14. IHRM TRADING BLOCKS HELPING COUNTRIES 12/7/2021 APARRAJITHA ARIYADASA 14
  • 15. IHRM DIFFERENT COUNTRIES DIFFERENT PEOPLE DIFFERENT LANGUAGES 12/7/2021 APARRAJITHA ARIYADASA 15
  • 16. THREE KEY POINTS OF IHRM HR PROBLEMS AND ISSUES INTERNATIONALISATION OF BUSINESS POLICIES AND STRATERGIES IN RESPONSE 12/7/2021 APARRAJITHA ARIYADASA 16
  • 17. IHRM MEANS; ISSUES AND PROBLEMS ARISING FROM THE INTERNATIONALIZATION OF BUSINESS, AND THE HUMAN RESOURCE MANAGEMENT STRATERGIES, POLICIES AND PRACTICES WHICH FIRMS PURSUE IN RESPONSE TO THE INTERNATIONALIZATION PROCESS. 12/7/2021 APARRAJITHA ARIYADASA 17
  • 20. INTERNATIONAL HRM (Augmented with the word INTERNATIONAL)  Set of organizational activities aimed at effectively utilizing human resources to achieve organizational goals in INTERNATIONAL SETTINGS.  Recruitment  Selection  Training and development  Performance appraisals  Dismissal  Global Skill Management  Expatriate Management  Multiculturalism Management 12/7/2021 APARRAJITHA ARIYADASA 20
  • 21. DEFINITIONS OF IHRM  Scyllion (1995) The HRM issues and problems arising from the internationalization of business and the HRM strategies, policies and practices which firms pursue in response to the internationalization process”  Tylor , Beechler(1996) The set of distinct activities, functions and processors that are directed in attracting, developing and maintaining an MNC’s human resources. It is the aggregate of the various Human Resources Systems used to manage people in the MNC, both at home and overseas. 12/7/2021 APARRAJITHA ARIYADASA 21
  • 22. IHRM BUSINESS OPERATIONS AT LEAST IN TWO NATIONS 12/7/2021 APARRAJITHA ARIYADASA 22
  • 23. BROAD DEFENITION The field of IHRM id the study and the application of all human resource management activities as they impact the process of managing human resources in enterprises in the global environment. 12/7/2021 APARRAJITHA ARIYADASA 23
  • 24. ACTIVITIES INVOLVED IN IHRM  Human Resource Planning  Staffing (recruitment, selection, out-placement)  Performance Management by supervising the work  Training and development (ensure high performance)  Compensation (remuneration ) and benefits: manage employees pay roll, benefits and compensation, ensure equal opportunities)  Manage employee relations, unions and collective bargaining  Prepare employee records and personnel policies  Ensure that the human resources practices confirm to various regulations  Expatriate management  Global skill management  Employing different categories of employment from different countries 12/7/2021 APARRAJITHA ARIYADASA 24
  • 25. ACTIVITIES INVOLVED IN IHRM- ROLE OF A HUMAN RESOURCES MANAGER IN AN INTERNATIONAL ORGANIZATION  Process of  Procuring  Allocating  Effectively Utilizing human resources in a multinational corporation  While  Integrating the human resource policies  Through out the corporation  Across its subsidiaries  Allowing these policies to be flexible to allow significant differences in these policies in different countries 12/7/2021 APARRAJITHA ARIYADASA 25
  • 27. WHAT IS HCN,PCN & TCN-GOLDEN CONCEPTS  PARENT COUNTRY NATIONAL- PERSON WHO BELONG TO THE COUNTRY WHERE COUNTRTY IS ORIGINATED – INDIAN COMPANY –INDIAN WORKING IN US  HOST COUNTRY NATIONAL- SRI LANKAN COMPANY SITUATED IN US- A US NATIONAL  THIRD COUNTRY NATIONAL - SRI LANBKAN COMPANY SITUATED IN US CHINESE PERSON WORKING 12/7/2021 APARRAJITHA ARIYADASA 27
  • 28. IHRM as the interplay among 3D IHR Activities Types of countries Types of employees 12/7/2021 APARRAJITHA ARIYADASA 28
  • 30. HR ACTIVITIES  Human Resource Planning  Staffing (recruitment, selection, out-placement)  Performance Management by supervising the work  Training and development (ensure high performance)  Compensation (remuneration ) and benefits: manage employees pay roll, benefits and compensation, ensure equal opportunities) 12/7/2021 APARRAJITHA ARIYADASA 30
  • 31.  Manage employee relations, unions and collective bargaining  Prepare employee records and personnel policies  Ensure that the human resources practices confirm to various regulations  Expatriate management  Global skill management  Employing different categories of employment from different countries 12/7/2021 APARRAJITHA ARIYADASA 31
  • 32. TYPES OF COUNTRIES Host country Parent country Other third country 12/7/2021 APARRAJITHA ARIYADASA 32
  • 33. Host country Subsidiary of MNC located 12/7/2021 APARRAJITHA ARIYADASA 33
  • 34. Parent country Head quarters of MNC located 12/7/2021 APARRAJITHA ARIYADASA 34
  • 35. Third countries Other countries that are the source of labour, finance, and other inputs. 12/7/2021 APARRAJITHA ARIYADASA 35
  • 36. Types of employees in IHRM PARENT country national (PCN) Host country national (HCN) Third country national (TCN) 12/7/2021 APARRAJITHA ARIYADASA 36
  • 37. Expatriates Person who left the home land In IHRM, the expatriate means the one who is working and residing in a foreign country during his/her tenure of foreign employment. 12/7/2021 APARRAJITHA ARIYADASA 37
  • 38. expatriates  TCN work in home country sat company head quarters  TCN work in host country – subsidiary  PCN working in host country at company's subsidiary  SCN in home country at company s head quarters 12/7/2021 APARRAJITHA ARIYADASA 38
  • 39. Expatriates (international assignees)  An expatriate is a person temporarily or permanently residing in a country other than their native country  In international firms staff is moved across international boundaries into various operations within the international firms foreign operations. 12/7/2021 APARRAJITHA ARIYADASA 39
  • 40. Types of expatriates expatriate TCN working in the home country TCN Working in the host country PCN working in host country SCN working in the home country 12/7/2021 APARRAJITHA ARIYADASA 40
  • 42. Types of expatriates National border National border 12/7/2021 APARRAJITHA ARIYADASA 42
  • 43. Impatriates  The workers of a foreign branch are imported (Impatriates) and professionals from international companies are temporarily posted to a foreign branch. 12/7/2021 APARRAJITHA ARIYADASA 43
  • 45. DIFFERENCES BETWEEN IHRM AND HRM 12/7/2021 APARRAJITHA ARIYADASA 45
  • 46. ISSUES INVOLVED IN IHRM  DIFFERENT LABOUR LAWS  DIFFERENT POLITICAL CLIMATE  DIFFERENT STAGE OF TECHNOLOGICAL ADVANCEMENTSD  DIFFERENT VALUES AND ATTITUDES (TIME, ACHIEVEMENT, RISK TAKING)  ROLES OF RELEGIONS (PRAYERS, TABOOS, HOLIDAYS,)  EDUCATIONAL LEVEL ATTAINED  CULTURE 12/7/2021 APARRAJITHA ARIYADASA 46
  • 47. GLOBAL HRM- LATEST RECRUITMENT STATERGIES NEEDED  The internationalization of business has proceeded at a rapid pace as the world has become a global economy.  Many U.S. firms receive a substantial portion of their profits and sales from outside the United States, and estimates are that the largest 100 U.S.  Multinational firms have foreign sales of more than $500 billion in one year. 12/7/2021 APARRAJITHA ARIYADASA 47
  • 48.  For firms such as Colgate and Coca-Cola, foreign sales and profits account for over 60% of total sales and profits. Other U.S. firms have substantial operations in other countries as well.  Globalization has had a major impact on HR management, and has raised a number of issues. How should a company staff plants around the world with a mix of parent country nationals, host-country nationals, or third-country nationals?  ? 12/7/2021 APARRAJITHA ARIYADASA 48
  • 49. How will these employees be recruited, selected, trained, compensated, and managed? What characteristics of the countries being considered affect the HR decisions that must be made 12/7/2021 APARRAJITHA ARIYADASA 49
  • 50. TOP 10 GLOBAL PREFERENCES  Employees top 10 global preferences * Good relationship with colleagues * Good work-life balance * Good relationship with superiors * Learning & training opportunities * Career development * Financial stability of employer * Job security * Financial compensation * Work being appreciated * Interesting work  12/7/2021 APARRAJITHA ARIYADASA 50
  • 51. 2012 WORLD BANK REPORT  Year 2012: World Bank report at New York Due to internationalization of business some countries have experienced very large increases in their labour force -- nearly 8 million new entrants a year in China since the mid-1990s and 7 million in India -- while others face a shrinking population. the report said. Moreover, jobs agendas at the country level are connected by the migration of people and the migration of jobs. Policies for jobs in one country can thus have spillovers on other countries - both positive and negative. At the turn of the 21st century, there were more than 200 million international migrants worldwide, nearly 90 million of them workers, the report said.source: economic times.com 12/7/2021 APARRAJITHA ARIYADASA 51
  • 52. RECRUITMENT  Two emerging human resources specialties include international human resources managers, who handle human resources issues related to a company’s foreign operations; and human resources information system specialists, who develop and apply computer programs to process human resources information, match job seekers with job openings, and handle other human resources matters. 12/7/2021 APARRAJITHA ARIYADASA 52
  • 54. INTERNATIONAL RECRUITMENT  While recruiting people for international operations, the international HR managers must identify the global competitiveness of the potential applicants at the time of the recruiting process.  It is essential that the workforce of an international organization is aware of the nuances of international business. Understandably, the company must keep international knowledge and experience as criteria in the recruitment and selection process.  Besides, the international HR department must have a fairly good idea about the skills and availability of human resources in different labour markets in the world. 12/7/2021 APARRAJITHA ARIYADASA 54
  • 55.  The HR department must have the capacity to foresee the changes in these markets and exploit those changes productively.  A truly international HR department would insist on hiring people from all over the world and place them throughout the international business operations of the organization.  Approaches to Recruitment in IHRM Though the general aim of any recruitment policy is to select the right people for the right task at the right time, the HR department of international companies may adopt one of the following three specific approaches available for recruiting employees for global operations. 12/7/2021 APARRAJITHA ARIYADASA 55
  • 56. LAWS FOR RECRUIMENTS  The Immigration Reform and Control Act of 1986 (IRCA) bars employers from hiring individuals who are not legally entitled to work in the U.S. Employers must verify work eligibility by completing Form I-9 along with required supporting documents. IRCA also prohibits employers from discriminating in hiring, firing, recruiting, or referring on the basis of national origin or citizenship status.  SRI LANKA 12/7/2021 APARRAJITHA ARIYADASA 56
  • 57. LAW CONT----  H-1B workers may be employed temporarily in a specialty occupation or as a fashion model of distinguished ability. A specialty occupation requires theoretical and practical application of a body of specialized knowledge along with at least a bachelor’s degree or its equivalent.  An H-1B alien may work for any petitioning U.S. employer for a maximum period of six years. 12/7/2021 APARRAJITHA ARIYADASA 57
  • 59. International recruitment methods  1. Ethnocentric approach Countries with branches in foreign countries have to decide how to select management level employees. Ethnocentric staffing means to hire management that is of same nationality of parent company. 12/7/2021 APARRAJITHA ARIYADASA 59
  • 60. ETHNO CENTRIC APPROACH  When a company follows the strategy of choosing only from the citizens of the parent country to work in host nations, it is called an ethnocentric approach.  Normally, higher-level foreign positions are filled with expatriate employees from the parent country. The general rationale behind the ethnocentric approach is that the staff from the parent country would represent the interests of the headquarters effectively and link well with the parent country.  . 12/7/2021 APARRAJITHA ARIYADASA 60
  • 61. RECRUITMENT PROCESS  The recruitment process in this method involves four stages:  self-selection,  creating a candidate pool,  technical skills assessment, and  making a mutual decision. 12/7/2021 APARRAJITHA ARIYADASA 61
  • 62. SELF SELECTION EMPLOYEE SELECTS EMPLOYEE DATA BASE ANALYSIS OF THE DATA BASE BEST SELECTED FOR THE FORIGN ASSIGNMENT 12/7/2021 APARRAJITHA ARIYADASA 62
  • 63. SELF SELECTION  Self-selection involves the decision by the employee about his future course of action in the international arena.  In the next stage, the employee database is prepared according to the manpower requirement of the company for international operations.  Then the database is analysed for choosing the best and most suitable persons for global assignments and this process is called technical skills assessment.  Finally, the best candidate is identified for foreign assignment and sent abroad with his consent  The ethnocentric approach places natives of the home country of a business in key positions at home and abroad. In this example, the U.S. parent company places natives from the United States in key positions in both the United States and Mexico. 12/7/2021 APARRAJITHA ARIYADASA 63
  • 64. 2. Polycentric approach  When a company adopts the strategy of limiting recruitment to the nationals of the host country (local people), it is called a polycentric approach.  The purpose of adopting this approach is to reduce the cost of foreign operations gradually.  Even those organizations which initially adopt the ethnocentric approach may eventually switch over lo the polycentric approach. 12/7/2021 APARRAJITHA ARIYADASA 64
  • 65.  The primary purpose of handing over the management to the local people is to ensure that the company understands the local market conditions, political scenario, cultural and legal requirements better.  The companies that adopt this method normally have a localized HR department, which manages the human resources of the company in that country. Many international companies operating their branches in advanced countries like Britain and Japan predominantly adopt this approach for recruiting executives lo manage the branches." 12/7/2021 APARRAJITHA ARIYADASA 65
  • 66. POLYCENTRIC APPROACH  The polycenlric approach uses natives of the host country to manage operations in their country and natives of the parent country to manage in the home office.  In this example, the Australian parent company uses natives of India to manage operations at the Indian subsidiary.  Natives of Australia manage the home office. 12/7/2021 APARRAJITHA ARIYADASA 66
  • 67. Indians popular choice for senior roles at Asian companies ET Bureau| Jul 10, 2018  Nikon and Sony have appointed Indians to lead their local operations, which were earlier managed by the Japanese.  Asian consumer electronics makers are increasingly placing their trust on Indian executives, especially at a time when several of them are struggling in their home turf, or finding the going tough in the largest markets, and are expecting India to play a bigger role when they are expanding to emerging markets. 12/7/2021 APARRAJITHA ARIYADASA 67
  • 68.  The number of expats in senior roles in the Indian arms of Sony, Panasonic, Hitachi and Daikin too have come down, while Samsung too now has Indian executives in their global think tank.  At Daikin India, Indian executives have replaced expats in seven critical functions like deputy plant head, senior vicepresident (tech support) and general managers for service, HR (factory) and R&D. In Panasonic, expats in mid-tosenior roles are now 20%, compared with 40% three years ago 12/7/2021 APARRAJITHA ARIYADASA 68
  • 69.  Hitachi Air Conditioning India said overseas entities have begun to realise that business is best understood by locals and have started handing over major roles to them. The overseas entities send in their representatives from various departments to share best practices being followed by various entities all over the globe.  The process is laid down between local entity and global teams and then those processes are monitored and administered.  Empowering domestic leaders helps companies to understand the pulse of the market, aids in faster decision making to facilitate growth, gets the best of local knowledge to promote R&D and deliver customised products for local customers. 12/7/2021 APARRAJITHA ARIYADASA 69
  • 70.  012, July: Indian Information Technology companies supported nearly 2.8 lakh jobs in America in the year 2011 by way of foreign direct investment through acquisitions of IT companies. India invested nearly $ 5 billion in foreign direct investment. Top Indian IT companies like TATA, HCL technologies India's fourth largest software export, Infosys and Wipro stepped in United States to set up their subsidiaries and recruited American nationals from colleges and experienced professionals who had the local knowledge and domain expertise. local employees have the requisite knowledge and understanding of culture, people and were in a particular region. 12/7/2021 APARRAJITHA ARIYADASA 70
  • 71. 3.GEOCENTRIC APPROACH  3. Geocentric approach When a company adopts the strategy of recruiting the most suitable persons for the positions available in it, irrespective of their nationalities, it is called a geocentric approach. Companies that are truly global in nature adopt this approach since it utilizes a globally integrated business strategy. 12/7/2021 APARRAJITHA ARIYADASA 71
  • 72. HR OPERATIONS  Since the HR operations are constrained by several factors like political and ethnical factors and government laws, it is difficult to adopt this approach. However, large international companies generally adopt the geocentric strategy with considerable success. For international recruitment, especially on foreign soil, organizations generally use manpower agencies or consultants with international connections and repute to source candidates, in addition to the conventional sources. For an effective utilization of the internal source of recruitment, global companies need to develop an internal database of employees and an effective tracking system to identify the most suitable persons for global postings. The geocentric approach uses Ihe best available managers for a business without regard for their country of origin. In this example, the UK parent company uses natives of many countries at company headquarters and at the U.S. subsidiary. 12/7/2021 APARRAJITHA ARIYADASA 72
  • 73. REGIO CENTRIC APPROACH  4. Regiocentric Approach The Geocentric Approach is one of the methods of international recruitment where the Multi National Companies recruit the most suitable employee for the job irrespective of their Nationality.  The regiocentric approach uses managers from various countries within the geographic regions of business. Although the managers operate relatively independently in the region, they are not normally moved to the company headquarters. The regiocentric approach is adaptable to the company and product strategies. When regional expertise is needed, natives of the region are hired. If product knowledge is crucial, then parent-country nationals, who have ready access to corporate sources of information, can be brought in.  . 12/7/2021 APARRAJITHA ARIYADASA 73
  • 74. SHORTCOMINGS OF REGIOCENTRIC APPROACH  One shortcoming of the regiocentric approach is that managers from the region may not understand the view of the managers at headquarters. Also, corporate headquarters may not employ enough managers with international experience. The regiocentric approach places managers from various countries within geographic regions of a business. In this example, the U.S. parent company uses natives of the United States at company headquarters. Natives of European countries are used to manage the Italian subsidiary 12/7/2021 APARRAJITHA ARIYADASA 74
  • 75. Top 7 destinations for women expats 12/7/2021 APARRAJITHA ARIYADASA 75 Singapore, Hong Kong, South Korea, Japan, China and Malaysia are the other countries most preferred by expat working women ahead of India, according to an HSBC survey. The survey was done among 27,587 expats from 159 countries and territories, including India, through an online questionnaire in March-April 2017. •However, when it comes to better career progression, China topped the list with 73 per cent women expats choosing the country, •followed by Hong Kong at 64 per cent, India at 62 per cent, Singapore at 60 per cent and Indonesia at 52 per cent, the survey revealed. •Hong Kong was found to be the best country in Asia to acquire new skills with 62 per cent women expats opting for it, •closely followed by Singapore at 61 per cent, China at 47 per cent, Taiwan at 44 per cent and Vietnam at 43 per cent.
  • 76. BEST PLACES FOR WOMEN EXPATRIATS •The survey found Singapore to be the best place to improve earning prospects with 71 per cent women expats choosing the country, • followed by Hong Kong at 55 per cent, China at 45 per cent, South Korea at 44 per cent and Vietnam at 42 per cent. •Top five countries for women expats to experience good work or life balance in Asia are Thailand (62 per cent), •Vietnam (58 per cent), Singapore and Taiwan (49 per cent each), Indonesia (44 per cent) and Malaysia (42 per cent). •In terms of job security, the survey said, Japan and Taiwan were rated as the best places for women expats (50 per cent), • closely followed by Singapore (49 per cent), Hong Kong (47 per cent), India (45 per cent) and China (41 per cent). •The top five countries in terms of work culture for women expats were Singapore (51 per cent), Hong Kong (44 per cent), •Vietnam (43 per cent), Indonesia (39 per cent) and China (36 per cent). •For women expats looking to find personal fulfilment at work, the best places in Asia were Singapore (56 per cent), •China (48 per cent), India (48 per cent), Hong Kong (47 per cent) and Indonesia (41 per cent). 12/7/2021 APARRAJITHA ARIYADASA 76
  • 77. 2. INTERNATIONAL SELECTION  Even though cultural differences influence the selection procedure to some extent, organizations tend to follow similar criteria and methods worldwide.  This is due to the fact that the end objective of any selection process is to choose the most capable persons for the job. The selection criteria for international jobs usually revolve around the five core areas of  behaviour,  attitudes,  skills,  motivation and  personality. 12/7/2021 APARRAJITHA ARIYADASA 77
  • 78. FOCUS ON SELECTION  More specifically, the focus of selection for international operations normally includes  cultural adaptability,  strong communication skills,  technical competence,  professional or technical expertise,  global experience, country-specific experience,  interpersonal skills, language skills, and  family flexibility. 12/7/2021 APARRAJITHA ARIYADASA 78
  • 79. SELECTION CONT---  Employers around the world usually rank personal interviews, technical competency and work experience in similar jobs as important criteria for selection.  International firms, while choosing employees for overseas operations, usually prefer people with highly developed technical skills 12/7/2021 APARRAJITHA ARIYADASA 79
  • 80. SKILLS  good language and communication skills  tolerance towards other culture, race, creed, colour, habits, and values  high level of motivation  stress resistance  goal-oriented behaviour  Finally, at the time of selection for international assignments, an organization should consider the previous overseas experience, family circumstances and cultural-adaptability level of the candidates aspiring for the global jobs. 12/7/2021 APARRAJITHA ARIYADASA 80
  • 81. 28% employees In India willing to relocate overseas: Survey  NEW DELHI: More than a quarter (28%) of employees in India are willing to take up a full-time job opportunity overseas for two to three years with at least a 10% increase in pay increase, said a study conducted by research company Ipsos.  Asked about their willingness to relocate within India, about three in ten Indian employees expressed that they are 'very likely' to relocate to another city in India if they were offered a full-time job opportunity in the near future, for a minimum of two years with at least a 10% pay raise and all moving expenses covered, while another 48% said they are 'somewhat likely' to consider the option. 12/7/2021 APARRAJITHA ARIYADASA 81
  • 82.  Globally, two in ten (19%) employees across 24 countries said they are 'very likely' to take a full-time job in another country for two to three years with a minimum 10% pay rise. Those most likely to say they would relocate internationally were from Mexico (34%), Brazil (32%), Russia (31%), Turkey (31%) and India (28%). 12/7/2021 APARRAJITHA ARIYADASA 82
  • 83. DEVELOPING NATIONS  "Employees from developing economies like Mexico, Brazil, Russia, Turkey and India are willing to relocate to developed countries," said Biswarup Banerjee, head of marketing communications, Ipsos in India. On the other hand, employees from developed countries like Sweden (6%), USA (9%), Australia (10%), Canada (10%), Belgium (11%), Germany (11%) and Japan (11%) are less likely to relocate overseas. 12/7/2021 APARRAJITHA ARIYADASA 83
  • 84. Most common mistakes when hiring international employees -Rilind Elezaj  Whether you are looking for international employees who can take on roles that your local job market is unable to handle sufficiently or you just want to diversify your workforce, you will need to avoid the common, costly mistakes that recruiters make when hiring internationally. Or maybe you have opened an international shop and you are now looking for local employees to help you with business localization. To simplify things for you, we have provided you with 5 of the most common hiring mistakes that you cannot afford to make. Be our guest. 12/7/2021 APARRAJITHA ARIYADASA 84
  • 85. 1. Prioritizing language skills over core skills  It is common practice for recruiters to hire staff members who are experts in the language of their target market. While this is perfectly in order, it is extremely dangerous to put unnecessarily huge emphasis on a candidate’s language skills to the point of overlooking some more fundamental skills.  Let’s say you are opening shop in China. Your business will stand a great chance to prosper if you can hire competent Chinese professionals to run the business for you. But in the event that you don’t get qualified locals to hire, avoid panic hiring. The best thing to do is to hire foreign talents with a fairly good grasp of the local language and then help them develop their language skills through a specially-designed management development program. 12/7/2021 APARRAJITHA ARIYADASA 85
  • 86. 2. Failure to comply fully with set employment/termination laws  Multinational companies are in most cases subjected to more scrutiny than local companies when it comes to their adherence to employment laws. Foreign businesses in China, for example, have to follow stricter reporting structures and administration protocols than their local competitors. If your employees understand the regulatory aspects of running an international office in China, they will use that knowledge against you in case of future employment disputes. The best thing is to understand and comply with all regulations before, during, and after the recruitment process. 12/7/2021 APARRAJITHA ARIYADASA 86
  • 87. 3. Avoiding uncomfortable conversations with new employees  Because taking a local business to the international stage can sometimes be intimidating, some employers opt to play safe with their new staff by avoiding direct, uncomfortable confrontations. That way, they conceal their dissatisfaction with some workers’ performance, making problem-solving processes slow and in most cases unfruitful. 12/7/2021 APARRAJITHA ARIYADASA 87
  • 88.  According to experts from Globalization Pedia “the only way of getting the most out of your workforce is through having those candid, uncomfortable discussions with them regarding their competency and dedication to their assigned roles. If an employee is too incompetent for your preferences, don’t shy away from firing them. Just remember to follow the right termination laws. 12/7/2021 APARRAJITHA ARIYADASA 88
  • 89. 4. Ignoring mandatory employee benefits  In most of Europe and the US, employment laws do not obligate employers to give their employees mandatory annual paid vacations. The decision to or not to grant such benefits rest with an individual employer. However, employment laws in Asia specify sick leaves, paid vacations, and many other mandatory benefits that you have to grant your staff members on an annual basis. There are some limitations to these benefits, which basically attempt to provide checks and balances so that neither the employer nor employee can take undue advantage over the other. 12/7/2021 APARRAJITHA ARIYADASA 89
  • 90.  The mistake some employers make is to assume that their international employees will conform to the employment laws as applied to the US or Europe, for example. To avoid future friction with authorities, it is imperative that you familiarize with the employee benefits in the international market from which you are hiring, and then fully comply with each one of them. Be sure to understand how leaves are administered, how the compensation during the leave should be done, the definitions and expectations of a “sick day”, and any other relevant benefits. 12/7/2021 APARRAJITHA ARIYADASA 90
  • 91. 5.HASTY HIRING Hiring processes are known to be tedious, lengthy, and sometimes inconveniencing. Everything gets worse when it comes to international hiring. If you are interviewing candidates who don’t speak your language, then you already have a major stumbling block in your way. On the other hand, you can get the best talent for the job but then due to travel hurdles, the process gets more sophisticated and exhausting. Then there is the issue of paperwork and other legal formalities that you have to comply with, most of which are new to you. Lastly, you may not have enough prior information about universities and colleges in the country from which you are hiring, so you may have a hard time authenticating the academic papers that candidates present to you. 12/7/2021 APARRAJITHA ARIYADASA 91
  • 92.  In the midst of all these hiring challenges, many employers opt to trust their gut and hire people without following the due process. But because you don’t want to keep hiring and firing even before your business gains enough momentum, the best thing to do is to take your time to understand the process, internalize the hiring laws, and learn everything there is to learn regarding local universities and colleges. Take all the time that you need to find the best talent for the job. 12/7/2021 APARRAJITHA ARIYADASA 92
  • 93. “ ” THANK YOU! APARRAJITHA ARIYADASA ( B.Sc (J’pura), B.Sc. (OUSL), Post. Grad. Dip. In IP Law(wales), LLM (Colombo) Lecturer in University of Plymouth (UK), LImkokwin (Malaysia), SLIIT, ICBT Attorney-at-Law, Senior Partner ATD Legal Associates (www.atdlegalassociates.com), atdlegalassociates@gmail.com 12/7/2021 APARRAJITHA ARIYADASA 93