1. ANWESHA GHOSH
Employee ID: 986601
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Personal Details
Employee ID: 986601
Base Country:India
Base Branch:TCS - Bangalore
Depute Country:India
Depute Branch:TCS - Bangalore
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Career Objective
Working towards being an efficient team member by using all the available sources and giving valuable and versatile inputs, and
also working towards own career growth.
Roles
Roles Tagged
System Administrator.IT IS..
Responsibility
1.As a member of Problem Management team, I have worked with clients and App Team members in working out Root Cause
Analysis and documenting it so that further major incidences can be avoided or else impact can be reduced.
2.Worked on Server Monitoring Tools like SCOM, HPSIM and IPMON with end to end interaction with clients(PwC) Production
and Testing Infrastructure environment.
Skills
Tools Used Thoroughly acquainted with SCOM IPMON and HPSIM (Server Monitoring Tools)
Management Experience Problem Management Team member
Education & Learning
Education
Qualification Subject Percentage/Grade
SSC OTHR 84.85
BACHELOR OF TECHNOLOGY ECE 75.6
STANDARD XII / H.S.C. OTHR 77.71
Competency
Competency Proficiency Category SubCategory
Process : Environmental Management
and Engineering (ISO 14001)
E0 Health, Safety and
Environment
Environmental
Management and
Engineering
GCP : IT Service Management
Consulting
E0 Global Consulting
Practice
GCP
RiO : Rigor in Operations E0 RiO RiO
Service Management E0 Delivery Service Management
Quality Management for Delivery E0 Delivery Quality Management for
Delivery
IT IS_CNS_Data Network_Cisco E0 Infra & Data Security Data Network
IT IS_DCS_System Admin_Windows E0 IT Infrastructure Services Data Center Services
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2. IT IS_SM_Service Operations E1 Delivery Service Management
Certification
Certification Name Aquired On Expired On Version
ITIL 2011 Foundation Certificate in IT Service Management
Certification
06-Apr-2016 1
Process : ITIL 2011Foundation_Foundation 02-Feb-2016 1.0
Training
Offering Name
Actual
Duration (In
Mins)
Start Date End Date
IT IS ITIL 2011 Foundation Training Program - ILT 23-Dec-2015 06-Jan-2016
IT IS ITIL 2011 Foundation Training Program - ILT 23-Dec-2015 06-Jan-2016
TCS Experience
Project Name PricewaterhouseCoopers Back Office Support LLC
Duration 16.23Months
Period 01-Sep-2015 To 31-Dec-2016
Roles System Administrator
Start Date 01-Sep-2015
End Date 31-Dec-2016
Responsibility 1.As a NOC Team member worked on Server Monitoring Tools like SCOM, HPSIM and
IPMON with end to end interaction with clients?(PwC) Production and Testing Infrastructure
environment.2.As a member of Problem Management team, I have worked with clients and
App Team members in working out Root Cause Analysis and documenting it so that further
major incidences can be avoided or else impact can be reduced.
Technical Skills SCOM and IPMON
Achievements While working with the client have received many accolades in resolving issues concerning
monitoring configuration and a few SOP documentation and also as a Problem Management
Team member.
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