IT Outstaffing IT Outsourcing IT Development (Software Development) IT Consulting

1. IT Solutions

2. TURN2TEK
TURN2TEK provides expert near-shore IT solutions for projects of all sizes.Founded by a group of former CEOs and senior
executives, TURN2TEK delivers high quality results with a lower costof operation. Our multi -lingual executives build
strong relationships with businesses in Western Europe from our bases in the UK, Germany and
Switzerland. We connect you with technical experts based at software development centres in Eastern Europe. These
centres are managed by us, with senior TURN2TEK staff on-siteensuringdelivery on time and budget.
Our founders have all faced the challengeof sourcingreliableand effective IT experts to create profitableITand
business projects.Whilehigh costs of livingand a shortageof skilled staff aredrivingup costs in the west, standards
overseas are rising.Near-shoringprovidesthe best of both worlds:lower costs,qualified and experienced staff,
excellent communications in German and English,and shared business hours.By carefully sel ectingthe technical
experts and IT development teams we work with, we’re ableto providethe high level of servicethat we struggled to
find for previous projects.
We deliver projects of all sizes,froma singledeveloper for a half-day to an entire team, includingprojectmanagers and
QA, dedicated to a singleprojectfor a year or more. Services include:
• IT Outstaffing – we find you highly qualified near-shorestaff to cover any gap, from a few days’holiday to a year’s
sabbatical,or even permanently.
• IT Outsourcing – we handle routinetechnical tasks ata lower costof operation on a long-term basis,freeingup
staff for high priority projects
• IT Development – we manage your entire web build,app development or business systemintegration projectnear-
shore, includingstaffingand projectmanagement
• IT Consulting – we put our expertise at your disposal,answeringquestions thathelp you assess your company’s
current needs and plan for the future

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IT Outstaffing
Highly qualifiedIT staff who don’t needspace in your office
Covering extended absences,such as illnessor compassionateleave,can wreck a team’s productivity for the year. As your
team scrambleto fill thegaps left by a respected colleague,Outstaffingcan take the pressure off, ensuringthat essential
services continueand targets aremet.
The IT staff we work with are:
• Qualified and experienced
• Pre-screened includingstringentsoftand hard skill assessment
• WorkingEuropean office hours
• Availablefor on-call or 24/7 shiftwork
• Ready to startimmediately
• Long-term lower total costof ownership
By working with specialistsoftwaregroups,we’re ableto providehighly professional staff with unusual skill sets.
Flexibility is key,and we’re ableto providenear-shorestaff at very shortnotice - sometimes as littleas 24 hours.Our
outstaffers are availableon both fixed and open-ended contracts.
TURN2TEK outstaffers are based in Eastern Europe, which means that their time zone is typically just1 hour different
from your local office.This makes managingshared workloads simplefor your on-site team leaders.Effective
communication is easy as outstaffers can work with existingcommunication channels,such as Skypeor IRC, and adopt
existingprocedures.
Cost advantage
Hiringtemporary onshore staff is expensiveand disruptive.In many cases,several days of work arelostsimply settingup
the hardwareand software systems for the new starter. Outstaffers remain at their own desk, usingequipment that is
already understood and tested, and have no recruitingcost.
Thanks to lower livingcosts,thehourly rates of ITstaff with equivalentskillsand qualifications arelower in Eastern
Europe than in the west. This translates into better supportfor your on-siteteams.

4. For extended periods,outstaffingreduces the total cost of ownership (TCO) of your business.Recruitingcosts,
insurance,holiday pay,health benefits,sickness cover and other related costs aretaken care of, as are
infrastructurecosts,such as equipment, buildingcosts and even electricity.
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IT Outsourcing
Hand over routine tasks toprofessional technical staff
Routine technical tasks areoften undertaken by over-qualified on-sitestaff.By outsourcingthis basicsupportwork,you
can free up staff to focus on high priority projects,and reduce your overall operatingcosts.Technical areas which can
easily beoutsourced include:
• Customer and technical support(SL2 and SL3)
• Software testing
• System maintenance, includingupgrades and integrations
• Web design and maintenance
• Process mappingand documentation
TURN2TEK works with experienced IT teams based in Eastern Europe. Many have 10-20 years of experience in the IT
industry.Lower operating costs mean that these teams can providean equivalent,high quality servicemore cheaply than
teams based in the west. This is particularly importantfor services such as technical supportthatarerequired 24/7, as
costs can quickly outstrip valueadded.
What can I outsource?
As technology has advanced,it has become easier,cheaper and more effective to outsource work. This is particularly true
of IT projects and business systems where remote servers and services areused as standard.Routine tasks areideally
suited to outsourcing,but often teams are reluctantto let go of this work, as they regard itas critical and complex.
At TURN2TEK we understand the concerns of fellowIT professionals,and arecommitted to findingsafehands to take
over from your on-siteteams. We have senior TURN2TEK staff managingour near-shorefacilities on site.This allows us to

5. cut through cultural and languagebarriers by providinga senior Swissor British pointof contactwho have more than 10
years working experience in Eastern Europe.
Near-shoring,working with off-sitestaff who are just1-3 time zones away, provides the best of both worlds.It allows
businesses to reduce operating costs for services,whilealso ensuringthatcommunication is easy and effective. Near -
shoringmeans that off-sitestaff cover the samehours as on-site staff,making iteasy to schedulea conference call or for
either sideto ask questions or issueinstructions,unlikeoffshorecentres located in Asia.
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IT Development
Near-shore technical skills tosupport your on-site team
Every project needs a diverse set of skills,and itisn’talways practical or costeffective to hirepermanent, on-site staff
to meet those needs. As an example, a major website development project may need thousands of hours of
programming work, hundreds of hours of testing and justa dozen hours of graphic design.
At TURN2TEK, we find effective IT solutions for our clients,handlingproblems of all sizes.Our goal is to providethe
supportyour team needs to succeed, whether that’s a singleextra programmer for a few days or a complete
development team, includingprojectmanagers and testers, to plan,build and test a complete product. Typical
projects we develop near-shore include:
• Tablet and web applications
• Mobileapps for all devices and platforms
• Portingfunctionality to a new business platform
• Intranet, extranet and cloud computing services
• Sales and marketing systems
• Customer servicetools
• Data warehousingand business intelligencetools

6. What you need, whenyou needit
Near-shore IT development allows you to hireskilled,experienced professionalson very shortor medium term contracts.
This lets your business reactquickly to changingcircumstances.Near-shoringprovides a competitiveadvantage in
strategy execution, increasingrevenue and providingthe flexibility that’s essential in today’s market.
At TURN2TEK, your needs are our guide. We work exclusively with premium software development centres in Eastern
Europe, which gives you access to a pool of highly qualified and experienced IT professi onals.You can boost team
numbers to meet a tight deadlineor bringin new talent to cover a skill gap withoutbreaking your budget or delivering
your projectfaster than planned.
The flexibility we offer as standard allows us to handleprojects of all si zes.Wetackleprojects that are too small to be
worth hiringa permanent staff member, and projects that are so largethat fillingall theroles in a conventional way
would take months or years. Nowadays,faster projectexecution can give your company a real competitive advantage.
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9. IT Consulting
Our advice and experience is at your service
At TURN2TEK, we recognise the valueof expert advice.That’s why we put our senior staff on the front line, so our
customers can benefit from their expertise and years of experience. Our executive consultants have20 or more years of
industry experience, includingtime as a CEO, CFO or a similar role.Our high-level consultingserviceworks on a peerto-
peer basis and helps senior executives and board members assess thetechnical needs of their company, and meet each
new challengepresented by the shifting ITand business landscapes.
Duringthe consultation process,we work closely with each of our clients to fully understand their individual situation.
Our goal is to provide effective and actionablefeedback that accurately represents your business priorities and the
unique real-world challenges you face.
As our specialisation isin BusinessProcesses and softwaredevelopment, we focus on providingtechnical solutions with
wider benefits. As an example, havinga customized tablet solution for your sales forceoperatingin the field with an
effective integrated ERP/CRM solution can immediately improve productivity and reduce your operating costs.While
each situation is unique,common goals include:
• Top-lineimprovements in sales,serviceprovision and marketing
• Business process improvements led by appropriatetools,includingERP and workflow apps
• Improvingdecisions and reaction speed by providingdata analysisand BI tools
• Establishingmetrics to assess performanceaccurately
• Rationalisingsoftwaresystems to reduce costs
• Assessingexistingdevelopment processes to improve productivity
• Providingpractical advicefor future proofing
Free initial consultation
At TURN2TEK, we believe in providingexcellentvaluefor money and exceeding expectations. That’s why our first
conversation with you will always befree. In an initial consultation,oneof our top executives will talk directly with you,
to discusstheareas that you wish to explore and the challenges your company is facing.We believe in plain language
and straightforward communication,peer to peer. Our goal is to provide each of our clients with a clear and accurate
understandingof the real costs and benefits of the technologies they are using,and the alternatives available.Whilewe
are strongproponents of outsourcingand outstaffing,we frequently recommend other solutions to our clients,
includingincreasingonshorestaffingor reducingnearshoringas appropriate.

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4 reasons to work with TURN2TEK
From humble beginnings,the internet and computer software have now permeated every aspect of society.Even
industries thatfocus on customer serviceand a personal experience, such as hotels and restaurants,now have to be
onlineand have an efficientIT and business strategies.In this environment, it’s critically importantthat you selectIT
partners with the experience and expertise to move your business forward.At TURN2TEK, our extensive knowledge of the
industry and our years of experience are at your service.
1. Swiss quality, Germanefficiency andBritishexpertise
TURN2TEK provides a link between your company and the technical staff you need. We pride ourselves on havinglocal
knowledge and experience at both ends of the deal.This means that when you talk to your local TURN2TEK
representative, you will betruly speakingto a local.Our Swiss and British executives arebased in both Eastern and
Western Europe, providinga critical bridgebetween the two worlds.
2. Deeptechnical understanding
Many of our senior staff have over 20 years of experience in the ITindustry.In addition,many have managed projects and
developed software in several different countries over the courseof their career. We pride ourselves on offering a deep
technical,business and strategic understandingof the issues involved,as well as a global focus.
3. Exclusive relationships withpremier software developmentcentres
Buildinga relationship takes timeand commitment. At TURN2TEK we valueour clients and our partners,a nd work to
develop and maintain strongrelationshipswith both. Having forged bonds with key software development centres and
technical firms over the years,we actas your link with our partners in Eastern Europe. We provide critical project
management services and oversight,ensuringthat every deal is win-win.
4. Highquality and effective quality assurance
We believe that true quality can be seen and measured. Takinginspiration fromthe best practises in manufacturing,we
focus on providinga top quality service.To do so, we don’t justrely on our customers’ feedback, instead we are
constantly monitoringthe on-going services we provideto ensure that standards areconsistently high.

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6 Benefits of Outsourcing and
Outstaffing with TURN2TEK
1. Access toawider talent pool
The EU already suffers from a shortage of key talent in IT industries,and this situation is expected to get worse. Experts
believe that by 2020, the EU will havea deficitof over 700,000 IT professionals,with Switzerland being shortby 80,000.
This will resultin vacancies remainingunfilled or beingfilled by under-qualified staff.Fortunately, TURN2TEK provides a
solution for companies to maintain access to a wider talent pool.
2. Lower staffing costs
Thanks to lower livingcosts,TURN2TEK partners in Eastern Europe areableto hireexpert ITprofessionalsatsalaries that
are high for the region, whilestill beinglower than those in London, Munich or Zurich.As a result,we’re ableto offer
great jobs,on-going trainingand benefits whileloweringlong-term total cost of ownership for our clients.
3. Lower total cost of ownership
Hiringcosts,personnel disputes,health benefits and other issues areall handled by us.This means that the priceyou pay
for staffingis the whole cost, reducingyour investment and eliminatingsurprises.Holidaysarecovered and staff can be
available24/7,365 days in the year if required.
4. Greater flexibility
Every industry has busy periods and quiet ones. Outsourcingand Outstaffingallowyou to react to these fluctuations
much more rapidly.Near-shoringimproves your ability to make quick and effective strategic decisions.And while your
company has reduced risks and fewer staffingissues,your outstaffed team retain the job security and regular pay that
make lifeeasier.

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5. Simplify your business
For many companies,IT operations,development and programming are not part of their core business functions.By
outsourcingthese elements, you can focus on your key competencies and drawon the expertise of others.
6. Experts at your command
Findingthe rightpeople to do a job one of the hardestparts of management. For non-technical businesses,hiringand
retainingexpert technical staff can be a nightmare. TURN2TEK has a thorough and effective recruitingprocess,assessing
both hard and soft skills.Our nearshoringteams can improve productivity almostovernight.

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