2. Personal Data
Surname: Bester
First Names: Anton Ryno
Identity Number: 6608085008088
Date of Birth: 08 August 1966
Age 50
Gender: Male
Marital Status: Single
Driver’s License: Level EB
Nationality: South African
Home Language: English
Other Languages: Afrikaans and Zulu (speak)
Criminal offenses: None
Health: Excellent
Home address: 604 Effusia Flats
4 Impala rd.
Newcastle
2940
Postal Address: P.O. Box 8932
Newcastle
2940
Mobile Phone: 082 531 5196
E-mail Address
Anton.bester@postoffice.co.za
Hobbies
Fishing, camping and computers
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3. Educational Qualifications
Last school attended: Vryheid High School
Vryheid
Highest Grade Passed: Grade 12
Subjects Passed: English,
Afrikaans,
Geography
Accounting
Business Economics
Tertiary Education
Institution attended: MANCOSA – Durban KZN
Qualification obtained: Bachelor Degree in Business Administration
NQF7
Year of Graduation: 2016
Institution attended: Milpark Education
Qualification obtained: Fais RE5 [Representatives]
Year of Graduation: Busy studying part time [ exam will be Jan 2017 ]
Employment History
Name of Firm: SA Post Office
Address of firm: Aloe str Arbor Park
Type of firm : SA Post Office - Retail
Current Position:
Branch Manager
Period Employed 19 September 1983 till
Current
Main job function: Management of all retail operations.
Budgeting [income and expenses].
Stock Management.
Supply Chain Management.
Administration work.
HR Management and Time Management.
Serving Clients.
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4. Skills obtained:
Fully Computer Literate (Microsoft Word, Excel,
Access, Powerpoint and Outlook) – Internet.
Good Communication Skills.
Strong Sense of Responsibility.
Ability to Work under Pressure.
Good Managerial Skills.
Good Administrative Skills.
Maintain Confidentiality.
Logical Thinker.
Problem Solving and Analytical Skills.
33 years of customer service/ Administration work.
Good with Figures.
Strong points:
Focus on meeting Deadlines
Customers are highest priority for me
Consistent
Precisely
Accurate
Achievements
Certificate - Handle with Care
Certificate – 2013/2014 Retail Recognition – Customer service Exellence
Certificate – 2012/2013 Retail Recognition – Customer service Exellence
Certificate - OF Appreciation – Customer service
Certificate – Occupational Health and Safety
Certificate – Personal Mastery Course
Certificate – ACHIEVEMENT – meeting criteria and overall management
Certificate – Basic First Aid [Level 1]
Certificate – Basic Fire Fighting
Awards (Under my control as Branch Manager)
1. Performance Excellence Award – 2012/2013
For begin a consistent performer throughout the Quality Audit Evaluations
during the financial year
2. Best Branch Award – 2012/2013
The overall winner in the Northern Natal Area for achieving the highest
percentage in the Operational Audit Evaluation
3. Retail Branch Recognition – 2013/2014
In recognition and appreciation for Customer Services Excellence
4. Best Branch Award – 2011/2012
Is the overall winner in the Northern Natal Area for achieving the highest
percentage in Customer Service Excellence and Operational Performance
5. Regional Best Branch Award – 2011/2012
For achieving the highest overall percentage in Customer Service and
Operational Performance in the Kwazulu-Natal Region
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5. 6. Retail Branch Recognition – 2012/2013
In recognition and appreciation for Customer Service Excellence
7. Certificate of Appreciation – 2011
In recognition and appreciation for Excellence Customer Services
8. Performance Excellence Award – 2011/2012
For being the most consistent performer in the Kwazulu-Natal Region
9. Performance Excellence Award – 2012/2013
For being the most consistent performer in the Kwazulu-Natal Region
References
Modules - Bachelor of Business
Administration Degree NQF 7
1. Business management 1A – Introduction to General Management
2. End User Computing
3. Business Mathematics
4. Economics 1A – Principles of Micro-economics
5. Business management 1B – Functional Management
6. Business Communication
7. Financial Accounting
8. Economics 1B – Principles of Macro-economics
9. Business Management 2A – Leadership, decision-making, groups and
teams and organisational structures
Name:
Africa Mhlanzi
Position
Area Manager
Contact Details
034 3122060 / 034 3122061 / 034 3122062
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6. 10. Business Administration 2A – Human Resource Management
11. Management Accounting
12. Business and Society
13. Business Management 2B – Entrepreneurship, Small Business
Management and Negotiation
14. Business Administration 2B – Marketing
15. Business Statistics
16. Information Systems
17. Business Management 3A – Management Conflict, Business Ethics,
Corporate Social Responsibility, Industrial Relations and the
Legislative Framework
18. Business Management 3B – Organisational Culture, Workforce diversity
and total Quality Management
19. Business Administration 3A – Financial Management
20. Business Administration 3B – International Management
21. Business Management 3C – Business Ethics
22. Business Management 3D – Strategic Management
23. Business Administration 3C – Project Management
24.Business Administration 3D – Operation Management
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