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Objective:
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To utilize my computer technical support and customer service skills in ways that are beneficial and
rewarding to the team and company.
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Summary:
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Having worked in a direct customer service environment for the last five years, I blended well into
different positions and functions within the company and look forward to new positions in working
with a dynamic and interactive team.
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Skills:
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• Excellent understanding of the workings of both Windows and Mac operating systems
• Experience troubleshooting and fixing issues pertaining to both hardware and software
• Fast learner and quick to pick up and master new programs
• Proficient in Microsoft Office, Final Cut Pro, and Adobe programs (Photoshop, After Effects)
• Website development using Adobe Dreamweaver and File Transfer Protocol (FTP)
• Great communicator and able to work well with customers
• Accurately type around 75-85 words per minute
• Organized and extremely attentive to detail
• Bilingual - competent in conversational Spanish
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Work History:
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Foster's Freeze – April 2011 to present
Santa Cruz/Hollister/Watsonville/Campbell locations
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Promoted to supervisor within a relatively short time and soon trusted to move between the franchisee's
five locations supporting store management requirements. Duties included:
• Reconciled daily receipts, deposits, and payroll reports
• Assisted the store managers in the training and evaluation of new employees
• Entrusted with large sums of money to make daily bank deposits
• Developed a great working relationship with the franchise owners and reported to them directly
• Worked beyond expected duties as needed to get the job done
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Anthony Rogers Address: 472 Tower Hill Ave., San Jose, CA 95136
Cell: (831) 801-9208
E-Mail: anthonyrogers91@gmail.com
2. Other Experience:
• Final Cut Pro, Adobe Photoshop and After Effects - created art and animated intricate designs
• Produced several graphic sequences to promote local film festivals which were displayed at
Premiere Cinemas
• Created animation shorts and live-action films
• Built multiple websites for a “YouTuber” through online collaboration, designed the websites
from scratch, and composed original structure and graphics using online resources
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Education:
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• Completed several community college courses; currently working on fulfilling the remaining
requirements for a college degree
• High School diploma: class of 2010, San Benito High School, Hollister, CA. Graduated with
honors while carrying 4 Advanced Placement (AP) classes: Calculus, Physics, English, and
Spanish
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References:
Available upon request.