1. is a behaviour that an employee
posseses in the workplace and
more formal than other sorts of
human behaviour. This varies by
profession, with some being
significantly more casual than
others.
2. refers to Unscheduled
absences from work.
unscheduled absence
from work, companies
struggle to find
replacement workers at
the last minute
refers to the level to
which an employee
successfully fulfills
the factors included in
the job description
Job performance
Absenteeism
refers to an employee’s
leaving an organization.
Has potentially harmful
consequences, such as
poor customer service and
poor company-wide
performance
Turnover
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Organizational
Citizenship Behaviors
are voluntary
behaviors employees
perform to help others
and benefit the
organization
4. a positive attitude means being
optimistic about situations,
interactions, and yourself.
People with positive attitudes
remain hopeful and see the
best even in difficult situations
5. 1. Learn to be
happier at
work.
2. Leverage
your attitudes
for optimum
work
performance.
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6. This starts with knowing
yourself, your chosen
career, and the
particular job in
question: What do you
want from the job? What
do you enjoy doing?
Your personality is a big
part of your happiness. Be
aware which of the Big
Five positive traits are you
strongest on and look for
opportunities to express
them at work.
Leverage your Big Five
traits.
Find a job and company that
fit you well.
7. Ask detailed
questions about
what life is like in
this company. Do
your research.
Get accurate information
about the job and the
company.
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8. Don’t sacrifice the job itself
for a bit more money. When
choosing a job, look at the
level of challenge and the
potential of the job to make
you feel engaged
Make friends. Your social
network can help you
weather the bad days and
provide you with emotional
and instrumental support
during your time at a
company as well as
afterward.
Develop good
relationships at work.
Pay is important, but job
characteristics matter more
to your job satisfaction.
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9. If the job makes you
unhappy over an
extended period of time
and there is little hope of
solving the problems, it
may be time to look
elsewhere.
Cope with stress by
effective time
management and having a
good social network, as
well as being proactive in
getting to the source of
stress.
Be proactive in managing
organizational life Know when to leave
10. Employees demonstrate a wide
variety of positive and negative
behaviors at work. Job
performance is the degree of
success with which one
accomplishes the tasks listed in
one’s job description. Citizenship
behaviors are tasks helpful to the
organization that go above and
beyond one’s job description. .
Among negative behaviors
employees demonstrate,
absenteeism and turnover are
critically important.
Promoting a positive work attitude
will increase your overall
effectiveness as a manager.
