Work behavior

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Work behavior

  1. 1. Work behavior From Wikipedia, the free encyclopedia This article needs additional citations for verification. Please help improve this article byadding citations to reliable sources. Unsourced material may be challenged and removed.(November 2009) Work behavior is the behavior one uses in employment and is normally more formal than other types of human behavior. This varies from profession to profession, as some are far more casual than others. For example, a computer programmer would usually have far more leeway in their work behavior than a lawyer. People are usually more careful than outside of work in how they behave around their colleagues, as many actions intended to be in jest can be perceived as inappropriate or even harassment in the work environment. In some cases, men may take considerably more care so as not to be perceived as being sexually harassing than they would ordinarily. Counterproductive work behavior[edit] Counterproductive work behavior is also a type of work behavior. Most of the people do not know what counterproductive work behavior is.[1] Even people do not recognize this behavior, it seems normal to them. Here are some examples in order to understand what counterproductive behavior is: 1. When someone is ignoring people at work. 2. When people work slowly and the work needs to be done fast. 3. When people refuse to help their colleagues. 4. When people refuse to accept a task. 5. When people show less interest in their work. 6. When people show destructive behavior against their colleagues. 7. When people do not appreciate their colleague's success. These are the examples of counterproductive behavior that people confront in their daily life. References[edit] 1. ^ Alexa, Adrian F (2010), What Is Counterproductive Work Behaviour? This sociology-related article is a stub. You can help Wikipedia by expanding it.
  2. 2. Positive Work Behaviors: 8 Straightforward Tips For Moving Up The Corporate Ladder Positive work behaviors is by far one of the most straightforward tips I can give you when it comes tomoving up the corporate ladder. Do you sometimes feel that whenever people speak about moving up the corporate ladder, it almost always has a cunning undertone? For career newbies especially, my recommendation is to always focus on positive work behaviors that you can start practicing now. When the time comes, moving up the corporate ladder will seem effortless. This is because you do what is right and focus on the positive. Bosses will notice and when the right time comes, the promotionyou want is just a natural next step. So what are the 8 straightforward positive work behaviors for moving up the corporate ladder? 1. Ideas Regardless of how junior you are in an organization, you can have ideas that positively affect the company. Do not be contented with just doing your own work. Do not be shy or embarrassed about sharing them either. What’s the worst that can happen? They laugh at it and reject the idea? Well, then you turn it into something positive. Ask why can’t it work, and you would have learned something new. That information can be used to come out with better ideas. 2. Impact Be smart enough to choose some projects in a year that are considered a challenge for your level of experience. Be hardworkingenough to see it through. But have the wisdom to cross check with your bosses to make sure it is a challenge and not impossible for your experience. That way you can create an impact in the company. This positive work behavior ensures that you aren’t just the average worker clocking in and clocking out without making an impression. 3. Impeccable This positive work behavior is to be flawless in your language and dressing. Know that you are judged at all times. First impression or not, people judge you on how you talk and what you wear. You are lucky if you work in a company with dress codes, then just dress up or down accordingly. Being impeccable when it comes to dressing doesn’t mean expensive clothes. It simply means to dress well. Being impeccable with your language doesn’t mean using bombastic words. Quite simply, it means abstaining from vulgarity. 4. Independent Learn to work independently. In the age of empowerment, most employees are given the freedom to fail. Even if this culture is not practiced in your company, learn to work with minimal supervision. When you can work independently, it allows your boss to concentrate on other things. But remember to always update your boss on what and how you are doing. Working independently as part of positive work behaviors will help you in moving up the corporate ladder. 5. Ignite Be an ignition of your company. Take the initiative to start something. It does not always have to be work oriented. It can be something fun or informal. For example, if you know some of your colleagues enjoy exploring different restaurants, why not start a group that does it after work Fridays? When you are a positive ignition, you can move up the corporate ladder quickly. 6. Interest
  3. 3. Show interest in your company’s initiatives. Be an interested party in things involving your department. Some career newbies I know come across as being cynical with initiatives that are being carried out by the company. As part of positive work behaviors, showinterest in these initiatives. Give it a chance and support them. Do not send signals that your bosses see you as being merely contented as being a passenger of the company. That doesn’t help in your plan of moving up the corporate ladder. 7. Intangible Do not always focus on the tangible benefits when working. There are a lot of values in doing things that at the moment does not seem to benefit you. For example, helping a colleague on a project. Volunteering to cover for someone who’s sick. Taking on an extra project when your boss seems inundated with work. Positive work behaviors like these may not have immediate tangible benefits but in the long run, helps you in moving up the corporate ladder. 8. Integrity This positive work behavior means to have a sound moral character. Practiced at its most basic level for a career newbies, it can be as simple as not talking bad about a colleague andgossiping. Do not be drawn into wrong doings like cutting corners. Be honest in your dealings with colleagues, clients, business partners and suppliers. These positive work behaviors are straightforward and simple to practice. You need not have an evil plan when thinking about moving up the corporate ladder. Cliché as it maybe, the cunning plans makes you fall off the corporate ladder faster than you can climb it. Free Article for Distribution Reprint Rights: You may publish or reprint this article as long as it is published in its entirety with no changes to the article. You also agree to add an active link to our website and include the FULL Resource box/SIG line at the end of the article. Resource Box/SIG line: Long as he is popularly known - went through a period of disillusionment many moons ago. 'A slap and a kick' from a good-hearted cousin then woke him. He found himself graduating and having a good career. In his free time he runs www.career- success-for-newbies.com with his wife Dorena as their way of paying it forward. Download these free eBooks - Career Success Recipe for Newbies, SHINE At Work: Your 30-Minute Guide and 52 Things You Can Do To Improve Your Work Life A Week At A Time at the website now. More Articles About Positive Work Behavior Developing Positive Attitude at Work Developing positive attitude at work can determine how successful you are in your career. However, this can be tough especially when things seem to go wrong all the time. Your Definition of Attitude Determines How Successful You Are In Your Career Your definition of attitude determines your career altitude. What is the approach you take towards your career? Understanding the Difference between Work Attitude Behavior and Work Behavior Attitude Work attitude behavior and work behavior attitude is not necessarily the same. Why is it important to understand the difference?
  4. 4. Discovering The Right Attitude For Career Success – 7 Straightforward Strategies For The New Executive As a new executive in the workforce, you need to find the right attitude for career success. Here are 7 straightforward strategies to help you enhance your career. Why Do You Need To Define Your Attitude Towards Work? You may have your entire career plan worked out, but if you do not define your attitude to build its foundation on, then before long your plans will crumble. Positive Attitude in the Workplace for Newbies Seeking Career Success Your positive attitude in the workplace determines how far you can go in your career. Have you thought about what are some of your positive attitudes at work? Work Attitude - Pick A Simple One And Start Working On It Work attitude is often seen as a key determinant of your career success. Which work attitude should you work on? Famous Attitude Quotes A compilation of over 100 positive attitude quotes by famous persons. Positive Attitude At Work : Common Expectations From Bosses To Get You Promoted How do you build positive attitude at work to get you noticed by your bosses and appreciated by your colleagues? Cultivating Good General Work Attitude - 5 Quick Tips For The Workplace Cultivating good general attitude at work can determine how high your career can fly. Work Attitude Values Enhancement – Your Personal Principles Some companies conduct work attitude values enhancement programs for their employees. As a newbie, you can use these values as your own personal work attitude values enhancement principle. 8 Positive Work Behaviors Tips For Career Growth Many of us fail to see that simple positive work behaviors practiced early can help in moving up the corporate ladder. Here are 8 new tips for making that career head start. By the way, if you haven't signed up for our FREE ezine, you can do it
  5. 5. Positive Work Behaviors: 8 Straightforward Tips For Moving Up The Corporate Ladder Positive work behaviors is by far one of the most straightforward tips I can give you when it comes tomoving up the corporate ladder. Do you sometimes feel that whenever people speak about moving up the corporate ladder, it almost always has a cunning undertone? For career newbies especially, my recommendation is to always focus on positive work behaviors that you can start practicing now. When the time comes, moving up the corporate ladder will seem effortless. This is because you do what is right and focus on the positive. Bosses will notice and when the right time comes, the promotionyou want is just a natural next step. So what are the 8 straightforward positive work behaviors for moving up the corporate ladder? 1. Ideas Regardless of how junior you are in an organization, you can have ideas that positively affect the company. Do not be contented with just doing your own work. Do not be shy or embarrassed about sharing them either. What’s the worst that can happen? They laugh at it and reject the idea? Well, then you turn it into something positive. Ask why can’t it work, and you would have learned something new. That information can be used to come out with better ideas. 2. Impact Be smart enough to choose some projects in a year that are considered a challenge for your level of experience. Be hardworkingenough to see it through. But have the wisdom to cross check with your bosses to make sure it is a challenge and not impossible for your experience. That way you can create an impact in the company. This positive work behavior ensures that you aren’t just the average worker clocking in and clocking out without making an impression. 3. Impeccable This positive work behavior is to be flawless in your language and dressing. Know that you are judged at all times. First impression or not, people judge you on how you talk and what you wear. You are lucky if you work in a company with dress codes, then just dress up or down accordingly. Being impeccable when it comes to dressing doesn’t mean expensive clothes. It simply means to dress well. Being impeccable with your language doesn’t mean using bombastic words. Quite simply, it means abstaining from vulgarity. 4. Independent Learn to work independently. In the age of empowerment, most employees are given the freedom to fail. Even if this culture is not practiced in your company, learn to work with minimal supervision. When you can work independently, it allows your boss to concentrate on other things. But remember to always update your boss on what and how you are doing. Working independently as part of positive work behaviors will help you in moving up the corporate ladder. 5. Ignite Be an ignition of your company. Take the initiative to start something. It does not always have to be work oriented. It can be something fun or informal. For example, if you know some of your colleagues enjoy exploring different restaurants, why not start a group that does it after work Fridays? When you are a positive ignition, you can move up the corporate ladder quickly. 6. Interest Show interest in your company’s initiatives. Be an interested party in things involving your department. Some career newbies I know come across as being cynical with initiatives that are being carried out by the company. As part of positive work behaviors, showinterest in these initiatives. Give it a chance and support them. Do not send signals
  6. 6. that your bosses see you as being merely contented as being a passenger of the company. That doesn’t help in your plan of moving up the corporate ladder. 7. Intangible Do not always focus on the tangible benefits when working. There are a lot of values in doing things that at the moment does not seem to benefit you. For example, helping a colleague on a project. Volunteering to cover for someone who’s sick. Taking on an extra project when your boss seems inundated with work. Positive work behaviors like these may not have immediate tangible benefits but in the long run, helps you in moving up the corporate ladder. 8. Integrity This positive work behavior means to have a sound moral character. Practiced at its most basic level for a career newbies, it can be as simple as not talking bad about a colleague andgossiping. Do not be drawn into wrong doings like cutting corners. Be honest in your dealings with colleagues, clients, business partners and suppliers. These positive work behaviors are straightforward and simple to practice. You need not have an evil plan when thinking about moving up the corporate ladder. Cliché as it maybe, the cunning plans makes you fall off the corporate ladder faster than you can climb it. Free Article for Distribution Reprint Rights: You may publish or reprint this article as long as it is published in its entirety with no changes to the article. You also agree to add an active link to our website and include the FULL Resource box/SIG line at the end of the article. Resource Box/SIG line: Long as he is popularly known - went through a period of disillusionment many moons ago. 'A slap and a kick' from a good-hearted cousin then woke him. He found himself graduating and having a good career. In his free time he runs www.career-success-for- newbies.com with his wife Dorena as their way of paying it forward. Download these free eBooks - Career Success Recipe for Newbies, SHINE At Work: Your 30-Minute Guide and 52 Things You Can Do To Improve Your Work Life A Week At A Time at the website now. More Articles About Positive Work Behavior Developing Positive Attitude at Work Developing positive attitude at work can determine how successful you are in your career. However, this can be tough especially when things seem to go wrong all the time. Your Definition of Attitude Determines How Successful You Are In Your Career Your definition of attitude determines your career altitude. What is the approach you take towards your career? Understanding the Difference between Work Attitude Behavior and Work Behavior Attitude Work attitude behavior and work behavior attitude is not necessarily the same. Why is it important to understand the difference? Discovering The Right Attitude For Career Success – 7 Straightforward Strategies For The New Executive As a new executive in the workforce, you need to find the right attitude for career success. Here are 7 straightforward strategies to help you enhance your career. Why Do You Need To Define Your Attitude Towards Work? You may have your entire career plan worked out, but if you do not define your attitude to build its foundation on, then before long your plans will crumble.
  7. 7. Positive Attitude in the Workplace for Newbies Seeking Career Success Your positive attitude in the workplace determines how far you can go in your career. Have you thought about what are some of your positive attitudes at work? Work Attitude - Pick A Simple One And Start Working On It Work attitude is often seen as a key determinant of your career success. Which work attitude should you work on? Famous Attitude Quotes A compilation of over 100 positive attitude quotes by famous persons. Positive Attitude At Work : Common Expectations From Bosses To Get You Promoted How do you build positive attitude at work to get you noticed by your bosses and appreciated by your colleagues? Cultivating Good General Work Attitude - 5 Quick Tips For The Workplace Cultivating good general attitude at work can determine how high your career can fly. Work Attitude Values Enhancement – Your Personal Principles Some companies conduct work attitude values enhancement programs for their employees. As a newbie, you can use these values as your own personal work attitude values enhancement principle. 8 Positive Work Behaviors Tips For Career Growth Many of us fail to see that simple positive work behaviors practiced early can help in moving up the corporate ladder. Here are 8 new tips for making that career head start. By the way, if you haven't signed up for our FREE ezine, you can do it FACULTY INTERNSHIP INFORMATION MANUALS PHOTOS PROGRAMS SCHOLARSHIPS SOCIAL WORK CLUB SPECIAL PROGRAMS Social Work Program Phone: (218) 755-2880 Fax: (218) 755-2822 Hagg-Sauer Hall 379 Mailing Address: 1500 Birchmont Drive NE #23 Bemidji, MN 56601-2699 Competency Areas and Practice Behaviors The curriculum for the Social Work major is guided by ten core competency areas that reflect standards of the Council on Social Work Education and the program's mission and goals.The curriculum prepares students for generalist social work practice through mastery of these core competencies.
  8. 8. Each competency area has performance outcomes - practice behaviors of knowledge, values, and skills needed for generalist practice. Curriculum is designed so that students, upon completion of the major, will be able to demonstrate the integration and application of the competencies in practice with individuals, families, groups, organizations, and communities. Competency 1: Identify as a social worker and conduct self accordingly  Practice Behaviors  Advocate for client access to the services of social work  Practice personal reflection and self-correction to assure continual professional development  Attend to professional roles and boundaries  Demonstrate professional demeanor in behavior, appearance, and communication  Engage in career-long learning  Use supervision and consultation Competency 2: Apply social work ethical principles to guide professional practice.  Practice Behaviors  Recognize and manage personal values in a way that allows professional values to guide practice  Make ethical decisions by applying standards of the National Association of Social Workers Code of Ethics and, as applicable, of the International Federation of Social Workers/International Association of Schools of Social Work Ethics in Social Work, Statement of Principles  Tolerate ambiguity in resolving ethical conflicts  Apply strategies of ethical reasoning to arrive at principled decisions Competency 3: Apply critical thinking to inform and communicate professional judgments  Practical Behaviors  Distinguish, appraise, and integrate multiple sources of knowledge, including research-based knowledge, and practice wisdom  Analyze models of assessment, prevention, intervention, and evaluation
  9. 9.  Demonstrate effective oral and written communication in working with individuals, families, groups, organizations, communities and colleagues. Competency 4: Engage diversity and difference in practice  Practical Behaviors:  Recognize the extent to which a culture's structures and values may oppress, marginalize, alienate, or create or enhance privilege and power  Gain sufficient self-awareness to eliminate the influence of personal biases and values in working with diverse groups  Recognize and communicate their understanding of the importance of difference in shaping life experiences  View themselves as learners and engage those with whom they work as informants. Competency 5: Advance human rights and social and economic justice  Practical Behaviors:  Understand the forms and mechanisms of oppression and discrimination  Advocate for human rights and social and economic justice  Engage in practices that advance social and economic justice. Competency 6: Engage in research-informed practice and practice-informed research  Practical Behaviors:  Use practical experience to inform scientific inquiry  Use research evidence to inform practice Competency 7: Apply knowledge of human behavior and the social environment  Practical Behaviors:  Utilize conceptual frameworks to guide the processes of assessment, intervention, and evaluation  Critique and apply knowledge to understand person and environment Competency 8: Engage in policy practice to advance social and economic well- being and to delivery effective social work services
  10. 10.  Practical Behaviors:  Analyze, formulate, and advocate for policies that advance social well-being  Collaborate with colleagues and clients for effective policy action Competency 9: Respond to contexts that shape practice  Informed, resourceful, and proactive in responding to evolving organizational, community, and societal contexts at all levels of practice.  Recognize that the context of practice is dynamic and use skill to respond proactively  Practical Behaviors:  Continuously discover, appraise and attend to changing locales, populations, scientific and technological developments, and emerging societal trends to provide relevant services  Provide leadership in promoting sustainable changes in service delivery and practice to improve the quality of social services Competency 10 (a)-(d): Engage, assess, intervene, and evaluate with individuals, families, groups, organizations, and communities  Practical Behaviors: 10(a) Engagement  Substantively and affectively prepare for action with individuals, families, groups, organizations, and communities  Use empathy and other interpersonal skills  Develop a mutually agreed-on focus of work and desired outcomes  Practice Behaviors 10(b)Assessment  Collect, organize, and interpret client data  Assess client strengths and limitations  Develop mutually agreed-on intervention goals and objectives  Select appropriate intervention strategies  Practice Behaviors: 10(c) Intervention  Initiate actions to achieve organizational goals  Implement prevention interventions that enhance client capacities  Help clients resolve problems  Negotiate, mediate, and advocate for clients  Facilitate transitions and endings  Practice Behaviors: 10(d) Evaluation
  11. 11.  Critically analyze, monitor and evaluate interventions work values self assessment career choice Ads 3-Minute Chakra Testwww.ChakraHealing.comIdentify the State of Your Chakras & Find Out What it Means to You... Career Canadajobrapido.com/career+canada5 urgent open positions. Apply now! Career Canada Questions & Answerswww.Facebook.comOnline Tests, Quizzes and Surveys On Various Subjects. Sign Up now! More Career Planning Ads Career Employment Job Career Change Work from Home for Free Career Opportunities Career Test What Are Work Values Throughout your life you acquired a set of values — beliefs and ideas that are important to you. For example you may believe that one should always be honest or that one must always be a loyal friend. You live your life according to this set of values. In order to have a happy, successful and fulfilling life, you must act upon your values, both in your personal life and at work. Taking your values into account when you choose a career could be the most important factor that determines whether you will or won't be satisfied with that aspect of your life. Clarifying your work values, that subset of values that relate to your career, is essential. Your work values are both intrinsic, relating to the actual tasks involved in practicing a particular occupation, and extrinsic, relating to the by-products of an occupation. An intrinsic value might be helping others, while an example of an extrinsic value is earning a lot of money. How to Identify Work Values Career development professionals, including career counselors and career development facilitators, use work value inventories to measure how important various work values are to you. Generally, a work value inventory is simply a list of values that you are asked to rate. For example, the instructions may tell you to rate each value on a scale of one to 10, giving a one to those values that are most important to you and a 10 to those that are least important. Alternatively, you may be asked to list a series of work values in order of importance. The results of a work value inventory are used to identify appropriate career choices, by matching an individual's work values with characteristics of occupations. A work value inventory is best used in conjunction with otherself assessment instruments that help identify one's personality, interests and skills. Examples and Definitions of Work Values Here are examples of items that could appear on a work value inventory, along with a definition of each one. When reading this list, think about how important each value is to you. Autonomy: receiving no or little supervision Helping Others: providing assistance to individuals or groups Prestige: having high standing Job Security: a high probability that one will remain employed Collaboration: working with others Helping Society: contributing to the betterment of the world Recognition: receiving attention for your work Compensation: receiving adequate pay Achievement: doing work that yields results
  12. 12. Utilizing Your Skills and Background: using your education and work experience to do your job Leadership: supervising/managing others Creativity: using your own ideas Variety: doing different activities Challenge: performing tasks that are difficult Leisure: having adequate time away from work Recognition: receiving credit for achievements Artistic Expression: expressing one's artistic talents Influence: having the ability to affect people's opinions and ideas + Follow Developing Positive Work Attitudes Dbr Lecture Ppt by Darwin Rivers 4,031views More… No comments yet Subscribe to commentsPost Comment Developing Positive Work Attitudes Dbr Lecture PptPresentation Transcript 1. Developing a Positive Work Attitude Darwin B. Rivers 2. INTRODUCTION:• Where negativity exists in a workplace, people are quick to blame each other and feel a sense of injustice. With a negative attitude, you are less likely to be accountable and reliable.• A positive attitude will enable you to take risks, innovate, communicate, have confidence and create a better workplace. This means you are more productive and achieve more. 3. OBJECTIVES:• Define What is an Attitude?• Define What is a Work Attitude?• Define What does Positive Work Attitude means?• Learn the Different Positive Work Attitude Equations• Describe How to Develop a Positive Work Attitude• Know the Importance of having a Positive Work Attitude• Benefits of having a Positive Work Attitude• Achieving a Positive Work Attitude
  13. 13. 4. ATTITUDE• What is an Attitude?• An attitude is a favorable or unfavorable evaluation of something. Attitudes are generally positive or negative views of a person, place, thing, or event - this is often referred to as the attitude object. People can also be conflicted or ambivalent toward an object, meaning that they simultaneously possess both positive and negative attitudes toward the item in question. (Wikipedia)• Carl Gustav Jung – a well known psychiatrist and founder of analytical psychology defines attitude as a "readiness of the psyche to act or react in a certain way“ (Chapter XI of Psychological Types) 5. TYPES OF ATTITUDESWithin Jung‟s broad definition he defines several attitudes.3.Consciousness and the Unconscious - The "presence of two attitudes is extremelyfrequent, one conscious and the other unconscious. This means that consciousness hasa constellation of contents different from that of the unconscious, a duality particularlyevident in neurosis" (Jung, [1921] 1971: par. 687).2. Extraversion and introversion -This pair is so elementary to Jungs theory of typesthat he labeled them the "attitude-types".3. Rational and Irrational attitudes. "I conceive reason as an attitude" (Jung, [1921]1971: par. 785). 6. ATTITUDE• The rational attitude subdivides into the thinking and feeling psychological functions, each with its attitude.• The irrational attitude subdivides into the sensing and intuition psychological functions, each with its attitude. "There is thus a typical thinking, feeling, sensation, and intuitive attitude" (Jung, [1921] 1971: par. 691).4. Individual and social attitudes. Many of the latter are "isms“5. Abstract attitude – IT is a type of cognitive functioning that includes assuming a mental set voluntarily; shifting voluntarily from a specific aspect of a situation to the general; keeping in mind simultaneously various aspects of a situation; grasping the essentials of a whole, and breaking it into its parts and isolating them voluntarily; planning ahead ideationally; and/or thinking or performing symbolically. 7. ATTITUDE• A characteristic of many psychiatric disorders is the person‟s inability to assume the abstract attitude or to shift readily from the concrete to the abstract and back again as demanded by circumstances.6. Concretism – It means a peculiarity of thinking and feeling which is the antithesis of abstraction” (Jung, [1921] 1971: par. 696).• For example: "I hate his attitude for being Sarcastic."
  14. 14. 8. WORK ATTITUDES: TWO TYPES1. Work Attitude Behavior•WAB refers to the „feel‟ part of your work.It relates to how you feel about your workand your approach towards work. Hence,work attitude behavior is intangible. Youcannot see it. Your colleagues cannot seeit. But people can feel it. People whom youwork with can feel your work attitudebehavior.•Your Colleagues “knows” it if you carryout your tasks with pride. They can feelwhether you belief in your work or not.They know if you have passion in yourwork. 9. WORK ATTITUDES: TWO TYPES2. Work Behavior Attitude•WBA refers to the „do‟ part of your work.It relates to how you do your work and howyou get your work done. Work behaviorattitude can be seen. It is the actual work.You can see the result of your workbehavior attitude be it a report or a finishedgood. Your colleagues can see it. It is theaction.•They can see if you worked hard. Theycan see if you do your work with skills andapplied the knowledge you know into thework. They can see for themselves if youare the "all talk and no work" type. 10. WORK ATTITUDES•Work attitudes are also the feelings we have toward different aspects of thework environment. Job satisfaction and organizational commitment are two keyattitudes that are the most relevant to important outcomes.•In addition to personality and fit with the organization, work attitudes areinfluenced by the characteristics of the job, perceptions of organizational justiceand the psychological contract, relationships with coworkers and managers,and the stress levels experienced on the job. Positive Quotes: "I found that the men and women who got to the top were those who did the jobs they had in hand, with everything they had of energy and enthusiasm and hard work." -Harry S. Truman 11. FACT:• Institutions such as Gallup or the Society for Human Resource Management (SHRM) periodically conduct studies of job satisfaction to track how satisfied employees are at work.• According to a recent Gallup survey, 90% of the employees surveyed said that they were at least somewhat satisfied with their jobs. A recent SHRM study revealed 40% who were very satisfied. 12. QUESTION:• Have you recently had a bad day?• How could that day been better?• Has another person‟s bad day had a reflection on your day?• How would a person having a bad day effect the attitude of a work place?
  15. 15. 13. POSITIVE WORK ATTITUDE• What is a Positive Work Attitude?A “positive work attitude" is an attitude about working. It is often used to refer to someone who has positive outlook and behavior at work. It also refers to someone possessing good work values and ethics in the work place. 14. POSITIVE WORK ATTITUDE EQUATIONS• 1. Pride and Skills/KnowledgePride as a positive attitude in the workplace is taken to mean self-dignity. It means the realization that everything you do has your personal signature on it. When you realize this, you give everything assigned to you your best shot.However, there is a danger here. That danger is excessive pride without the necessary skills and knowledge is arrogance.So, Pride – Skills/Knowledge = ArroganceThis equation of positive attitude in the workplace has to go hand in hand. It has to be in good balance. What about doing your work with just skills and knowledge and with no pride? Well, you end up with mediocre work. You get it right but it wouldn‟t be the best. Is this your attitude in the workplace? 15. POSITIVE WORK ATTITUDE EQUATIONSHence, Skills/Knowledge – Pride = Mediocre WorkWhen you add this set of positive attitudes in the workplace together, pride andskills/knowledge – what do you get?•Pride + Skills/Knowledge = The Best Work Each Time2. Passion and DirectionPassion as a positive attitude in the workplace is the burning desire and love for the workthat you do, which will pull you through the tough times. It is an intense enthusiasm thatall things worth doing are worth doing well. 16. POSITIVE WORK ATTITUDE EQUATIONSHowever, like the previous set of positive attitudes in the workplace it needs to bebalanced by another factor - Direction. Your enthusiasm and burning desire must beharnessed to focus on the objectives at hand for it to show positive results. Passionwithout direction would just mean wasted energy.•Passion – Direction = Wasted Energy•What about Direction without Passion? Well, what if you know where you want to go butdo not have the fuel for it? It just means success takes longer to achieve, if ever.•Direction – Passion = Success Takes Far Longer, If Ever When you add direction andpassion as positive attitude in the workplace you get goals galore!•Passion + Direction = Goals Galore 17. POSITIVE WORK ATTITUDE EQUATIONS• 3. Belief and Action• My last equation of positive attitude in the workplace involves belief and action.
  16. 16. The more your personal belief is aligned to the organization you are attached to the better your chances for career success. A deep believe in yourself will create the vigor and force that fuels your journey of seeking career success.• This belief must be balanced with action. Action means making your plans work. It means doing. Working. A believe that is not backed by a plan of action is just fantasies. 18. POSITIVE WORK ATTITUDE EQUATIONS• Belief – Action = Fantasies• What if you work your plans without a belief? Anyone without believe in themselves and their dreams but continue to work their plans is a fool at work.• Action – Belief = Fool at Work• When you are able to synergize believe and action into one, your dreams come true!• Belief + Action = Dreams Come True 19. FACT• In the world of work, employers not only look at your ability to apply your technical skills & knowledge effectively on the job, they also look at your attitude at work.• Positive attitudes in the workplace are recognized and valued by employers.• Developing positive attitude at work can determine how successful you are in your career. 20. HOW TO DEVELOP POSITIVE WORK ATTITUDES• A positive attitude does not pop into your mind by itself. How you feel is a decision you make every day. If you don‟t automatically feel upbeat, look around and find something to feel good about. Aim: Start out each day in a positive way. SMILE!!!• Use a clock radio that plays music that is soft and pleasant to wake up to. Don‟t use a loud alarm clock.• Allow yourself enough time to prepare for the day‟s activities at a civilized pace. Don‟t get up at the last possible moment. Source: Dr. Wolf J. Rinke, author of Make It A Winning Life: Success Strategies For Life, Love And Business. 21. HOW TO DEVELOP POSITIVE WORK ATTITUDES• Think about the positive things you expect to accomplish today. Don‟t listen to news of the world‟s problems or worry about your own problems while you are dressing.• Eat a healthy breakfast. Don‟t drug yourself with coffee or cigarettes.• Discuss your plans for the day with your partner. Don‟t bury your face in the newspaper.• Each day, find some positive feature about your partner and compliment him/her on it.• As you go about your day‟s activities, always expect the best. Source: Dr. Wolf J. Rinke, author of Make It A Winning Life: Success Strategies For Life, Love And Business.
  17. 17. 22. DID YOU KNOW?• A new branch of medicine – • Research made by psychologist Martin psychoneuroimmunology - studies the Seligman of the University of Pennsylvania relationship between mental attitude and revealed that optimistic people are happier, health. Physicians have found that a healthier and more successful than those positive attitude can result in faster recovery with a negative outlook on life. from surgery and burns, more resistance to arthritis and cancer, and improved immune • REMEMBER: function. • When you think positively about yourself, you work harder at what you want to do -• Reason: Brain-produced substances – and give up less easily. You make a better neuropeptides - transmit chemical impression on others, which encourages messages that direct the immune system. them to help you. When you think more When you think positively, these messages positively about your colleagues, are more emphatic. When you are employees, spouse and children, you build depressed, they tell your body, Why bother? stronger and more productive relationships - leading to greater success at work and at home. 23. IMPORTANCE OF POSITIVE WORK ATTITUDEA Positive Work Attitude leads to:•Resilience•Optimism•Confidence•Creativity•Conflict Resolution•Emotional Intelligence•Achievement Drives•Motivation•Focus Positive Quotes: “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” ~ Winston Churchill 24. BENEFITS OF POSITIVE WORK ATTITUDE• 1. Less stressTo begin with, it‟s healthier for you and everyone around you. More and more studies are showing that stress can bring about a host of physical and mental problems, from insomnia, fatigue, and loss of concentration to more serious ailments like severe depression, bodily aches and pains, hypertension (high blood pressure), digestive disorders (as severe as ulcers), and even heart attack and stroke. You need to nip it in the bud now to avoid both short- and long-term side effects 25. BENEFITS OF POSITIVE WORK ATTITUDE• 2. Happy peersYour stress level will certainly effect those around you, whether you are so scattered that you can‟t organize your thoughts enough to send a coherent email, or you lash out in anger and frustration at a startled (and undeserving) co-worker. Improving your disposition will have a ripple effect that positively influences everyone you come in contact with
  18. 18. 26. BENEFITS OF POSITIVE WORK ATTITUDE• 3. Job securityA bad attitude (and subsequent side effects) can get you fired, so take it down a notch, take a deep breath, and take a break before you go off the deep end (and into the abyss). An employee who gets the ball rolling and keeps everyone on track is a much better asset. 27. BENEFITS OF POSITIVE WORK ATTITUDE• 4. BoundariesHaving a positive attitude is not only necessary for your health (and job stability), it is also required to enjoy life. But you will have to take steps to get to your happy place. You may not have the career you dreamed of. Most of us don‟t end up doing what we want, or even what we plan, but you can‟t focus on the negative. Keep in mind that you work to make money. Nothing more, nothing less. You are not obligated to do anything other than provide the services for which you were hired, so setting your limits may help you to keep an even keel in the workplace. 28. BENEFITS OF POSITIVE WORK ATTITUDE• 5. EmpowermentDon‟t let the man get you down. There will certainly be times when you‟ll have to deal with tasks you don‟t enjoy, ridiculous deadlines and demands, and rude co-workers or managers. An excellent way is to empower yourself by saying no. If you are unable or unwilling to perform a task, simply say no. It‟s not easy, but it will make you feel pretty good. 29. BENEFITS OF POSITIVE WORK ATTITUDE• 6. ControlYou control your life, your path, and your decisions (including, often, how you feel). So don‟t be afraid to leave your job and look for something better. As for difficulties with others in your office, try to be rational and forthright. A lot of people are willing to meet standards of behavior if you let them know their actions are inappropriate. And there‟s always the HR department if all else fails.• Source: Breana Orland is a writer for Grants for College. (www.collegegrant.net) 30. A Positive Attitude Tip about Work:• Keeping a positive work attitude can be one of the most challenging things you do. Especially, when you are impacted by negative influences in the workplace. One of the ways to keep your attitude positive is to think of your work as your business. If it was your business and more importantly your money that was being put into the workplace how would you act, what would you do to make the workplace, the product or service better.
  19. 19. 31. SUMMARY• A positive work attitude creates an opportunity for advancement and success in your professional career, because it helps you appreciate your job/role in the company/organization where you belong.• Having a positive attitude makes you a valuable asset to the company in terms of both performance and attitude, which is likely to spread to others. Positive Quotes: "You dont have to be great to start, but you have to start to be great." {Zig Ziglar} 32. END OF PRESENTATION 33. About the Lecturer:Mr. Darwin B. Rivers also known as Manila‟s HRD Guru is a Human Resource professional/HR Executive with morethan 14 years of progressive leadership and management experience both in Operations and Human CapitalManagement in the BPO/Call Center industry with leading global multinational companies.He has also done consultancy engagements with numerous multinational and local organizations and with small &medium size companies in various industries.He also has and still accepts speaking/lecture engagements in different colleges and universities.Mr. Rivers is also an active member of different HR organizations and socio-civic networks (local and International)Currently, aside from his full time work as the HR Head of his company, Mr. Darwin Rivers is the featured HR/Careerresource person in www.agentsentral.com an on-line social network for people working in the BPO/Call Centerindustry.He also maintains his own professional blogs focused in Human Capital Management and Wealth Management two ofhis core advocacies. GET IN TOUCH: Facebook.com PAGE: www.facebook.com/HRDGuru Professional Blog Site: www.hrdguru.wordpress.com Email: darwinrivers@yahoo.com

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