This document discusses training evaluation. It defines evaluation as the assessment and control of a training program's progress to improve processes or decide a program's future. Evaluation is a systematic process to determine a program's worth. It presents the Kirkpatrick four-level model of evaluation, which measures reaction, learning, behavior, and results. Methods include participant feedback, pre-post testing, observation, and financial reports. Benefits include accountability, cost effectiveness, and feedback to improve training.

1. TRAINING EVALUATION

2. Concept of Evaluation
 Evaluation is the assessment and control of the progress of the
training programme.
 Evaluation is undertaken to improve training processes or to
decide the future of a programme.
 It is a systematic process to determine the worth, value or
meaning of an activity or process.

3. Types of Training Evaluation

4. Methods of Training Evaluation

5. Kirkpatrick Four Level approach

6. Using the Kirkpatrick model
 Level 1 (Reaction)
 completed participant feedback questionnaire
 informal comments from participants
 focus group sessions with participants
 Level 2 (Learning)
 pre- and post-test scores
 on-the-job assessments
 supervisor reports

7.  Level 3 (Behavior)
 completed self-assessment questionnaire
 on-the-job observation
 reports from customers, peers and participant's manager
 Level 4 (Results)
• financial reports
• quality inspections
• interview with sales manager

8. CIRO Model of Training Evaluation

9. Return on Investments (ROI)
 ROI is the measure of monetary benefits obtained by an
organization over a specified time period in return for a given
investments in a training and development programme.
 ROI is the extent to which the benefits (output) of training and
development programme exceed the cost (Inputs).

10. Cost and Benefits involved
Training Cost Training Benefits
Training design cost Labor savings
Promotional cost Increase in Productivity
Administration cost Other cost savings
Faculty costs Other income generation
Material cost
Cost of facilities
Participation cost
Evaluation costs

11. Benefits of Training Evaluation
 Evaluation ensures accountability - Training evaluation ensures that training
programs comply with the competency gaps and that the deliverables are not
compromised upon.
 Check the Cost - Evaluation ensures that the training programs are effective
in improving the work quality, employee behavior, attitude and development
of new skills within the employee within a certain budget. Since globally
companies are trying to cut their costs without compromising upon the
quality, evaluation just aims at achieving the same with training.
 Feedback to the Trainer / Training - Evaluation also acts as a feedback to the
trainer or the facilitator and the entire training process. Since evaluation
accesses individuals at the level of their work, it gets easier to understand the
loopholes of the training and the changes required in the training
methodology.

12. THANK YOU
Presented by
Dr. Anju Tripathi