Solution development slides. Sample deck1

1. CBIR Consulting
Strategy & Technology: Platforms, Solutions & Services
Anil Sharma

2. Agenda
 CBIR consulting – Intro
 CBIR consulting: Current interest
◦ Data Science Collaboration Platform, DevOps
Platform
 Consulting services:
◦ Engagement model
 Delivery Relationship
◦ Enterprise
 Delivered Services
◦ Service Providers (Example Offer)
 Managed Services
 Interface model: Post/Pre Solution Acceptance
 Backup

3. CBIR consulting - Intro
 In operation since May, 2009
 Project engagements and long-term consulting partnerships
 Practices and previous engagements
◦ Industry research, investment research, M&A research
◦ Management consulting, New business venture consulting
◦ Networking, IT and software systems consulting
◦ Systems & application development and qualification
◦ Curriculum & career development industry link
◦ Building operations, expansions and energy systems
guidance/interface
◦ Education, sports & entertainment sector consulting

4. CBIR consulting – Current Interest
 Data Science Collaboration Platform

5. CBIR consulting – Current Interest
 DevOps in CloudOps/Service Ops

6. CBIR consulting – Current Interest
 Sample DevOps Platform: Sequence 1

7. CBIR consulting – Current Interest
 Sample DevOps Platform: Sequence 2

8. CBIR consulting – Engagement Model
 Delivery Relationship: Service Management
• Cloud
• Comm.
• Collab.
• HR
• Ops.
• Finance
• Automat
ion
• Apps
• Physical
safety
• Storage
• Network
• Desktop
• IT
ITSM ESM
BTMBPM

9. CBIR consulting – Enterprise
 Enterprise: Capability stack (Cherwell, Atlassian, Workday,
ServiceNow, BMC, Dimension Data, CA, SolarWinds)
◦ BTM (Cloud, Communications, Collaboration)
◦ BPM (HR, Finance, Ops)
◦ ITSM (IT, Desktop, Network, Storage)
◦ ESM (Automation, App Store. Physical Safety & Security, Corp. disk)

10. CBIR consulting – Service Providers
 Service Provider: Servitization Offering (VC)
◦ Pricing and roll-out planning (per room, per device, pack)
◦ Initial implementation & Service provisioning (DevOps)
◦ Change management (Care)
◦ Network operations centre (NOC)
 Proactive monitoring
 Remote troubleshooting
◦ Customer SLAs management & reporting (Industry Class)
◦ Professional Services (technical, network, business, cloud)
◦ Post implementation training & adoption support/monitor
Eg. Video Collab. (AT&T, Orange, Cisco, Avaya, Glowpoint, IBM, Tata)

11. Interface Model – Pre/Post Solution Acceptance
 Sample interface model
◦ Pre
 Solution consulting engagement
 Transformation blueprint
◦ Post
 24x7 help desk
 ITIL validation
 Completeness, Quality and Security Assessment
 Industry class reporting (performance & billing)
 On-going integration and automation support

12. Backup

13. Next steps
 In-room teaching & lab establishment opportunity
 Career development & industry interface office setup
 Consulting project opportunity:
◦ Cloud solutions development, strategy, IT & networking strategy
◦ Curriculum development and career advancement
◦ Guidance, implementation, qualification and delivery work-streams
 Qualification project opportunity
◦ Study current mode of operation
 Solutions platform development and delivery/support services
 Labs and research centers
 Library and administration
◦ Research and analysis
◦ Findings and communication
 Contact for further communication
◦ Anil Sharma: Email: sharma_anil@yahoo.com, Phone: 408-663-7521