1. MZATI FRANK KAPALAMULA
2006 Columbia Pike, Arlington, VA 22204
Phone : 574 220 0190 E-mail: mzakapal@gmail.com
PERSONAL ATTRIBUTES
· Ability to work as a team player
· Self-starter who can work independently
· Exceptional problem solving and analytical skills
· Strong ability to learn and adapt to various work environments/technologies
EDUCATION
Indiana University December 2011
Bachelor of Science in Business Management of Information Systems
Relevant Skills:
Computers in Business, Enterprise Resource Planning, Systems Analysis and
Design, SDLC, Agile/Scrum Methodologies, Requirements Gathering, Software
As a Service (SaaS), SAP certification, Decision Support Systems, E-commerce,
Database Design and Management, Data Warehouse, Systems Implementation,
Microsoft .NET, SQL, Accounting Concepts, Business Intelligence, Preparing
Functional Designs, Preparing SOWs, Supply Chain Management, Microsoft
Office (Excel, Word, PowerPoint, Access), Information Security, Computer
Imaging, JIRA Agile and Documentation
WORK AND INFORMATION SYSTEMS HISTORY
Business Systems Analyst March 2012 - Present
CGI US – Mid Atlantic
Public sector eProcurement
Project eVA Virginia's Total Procurement Solution ... "Amazon for the state of VA"
Functional Team – Systems Analysis and Design
Document/design/propose feasible solutions to client needs
Design/develop functionality documents and effort test scenarios and test scripts
Solution delivery method – Agile/Scrum
Quality assurance – System Test/User Acceptance Testing/PROD Verifications
Production Support – Tier 3
Data Warehouse and Data Management Support
Issue tracking and resolution with JIRA Agile
Team collaboration with JIRA Confluence
http://www.eva.virginia.gov/
http://www.cgi.com/
IT Consultant May 2008 - March 2012
Indiana University South Bend
Resolved user issues with PCs as well as MACs
Setup VPN connections for students
Installed and updated hardware and software
Maintained complete and accurate lab usage records
Enforced I.T. and University policies
Addressed problems with printing accounts
Resolved printer and scanner issues
IT Internship May 2011 – November 2011
1stSource Corporation
Part of implementation team - Win 7 OS
Used Symantec’s Ghost application to clean out and recycle PCs and laptops

2. Responsible for Imaging of 1500 – 1700 PC’s
Project management (timely/efficient delivery of project deliverables)
Transfer of user applications from legacy systems to Win 7
Installed virtual machines on Win 7 to enable use of legacy tools
Independent Study in Decision Sciences September 2010 – December 2011
Conducted an in Independent study with the CIO of Memorial Health Systems
Studied how IT/IS Applications and Software are utilized in the medical field
Other Service
Served as the Publicity Secretary for the Pan African Student Union of Indiana
University South Bend in 2010, where I received an excellence in service award for my
efforts in the success of the show, “ONE NIGHT IN AFRICA”. My role included (but
were not limited to) publicity of the event using social media, as well as other
ecommerce and marketing techniques. Along with other organizers, we managed to
raise attendance significantly, in comparison to prior events.
Spoken Languages
Growing up in Malawi, South Central Africa, and having a diverse background, I learnt
to understand and appreciate the cultures and languages of different people. Along my
journey, I learnt several languages which add value to my candidacy. These languages
include French and Chichewa (as well as other South African Bantu languages).