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1. Explain the fundamental shift in the focus of quality from the Industrial Revolution through the turn of the century
(2000).
2. Select one of the quality gurus listed below. Provide insight on their contributions to the quality movement. Please look
beyond the textbook to locate information about each quality guru. Include links or reference citations for any element.

o
 W. Edwards Deming
 Joseph M. Juran
 Walter A Shewhart
 Philip Crosby
 Genichi Taguchi
 Kaoru Ishikawa

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