Andreas Müller has over 10 years of experience in purchasing and supply chain management. He provides consulting services to support clients both internally and externally with suppliers. His services include operational, structural, supplier quality, effectiveness, and project support. Internally, he can help with integration, process optimization, and training. Externally, he supports suppliers with quality issues, development, audits, and project launches. He uses standardized methods based on PDCA and provides tools and templates to clients.
2. Over 10 years experience within purchase and supply management in leading roles
Consultant Profile – Andreas Müller
Management group experience from 4 different globally acting companies.
Structured and methodical approach in problem solving paving the way to std. and
documented working processes.
Excellent negotiation skills on an international level.
Proven competence in building teams and motivation of personnel in tough
commercial environments and under time pressure.
Wide range of supplier development know how focusing on long term profitable
supplier relations.
Deep insight into project work and on how to avoid potential “pit falls” from numerous
projects and project system development.
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
Successful in leading Value Analysis Value Engineering (VAVE) workshops leading to
detection and preparation of major savings potentials.
3. Consultant Profile – Andreas Müller Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
Engineering /
Design
Purchase /
Procurement
Production Logistics
Facilitate early purchase
support in design
Value Analyses / Value Engineering
Set up and optimization of
strategic purchase
functions
Optimized production planning
Value stream analysis
Supplly Chain Risk Analysis and Risk Prevention
Associated
with:
Internal & external log. Flow optimization
4. I can offer you support in improveing your purchasing organization internally as well as
support you in improving your supplier performance on-site with standardized methods and
tools.
Internal
Operational
Support
Organizational
&
Structual
Support
External
Supplier
Quality
Support
Supplier
Development
Support
Project
Support
at Supplier
ExternalExternal
Internal and External Support Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
5. Integration of different purchasing units within your cooperation!
Internal
Operational
SupportStructural
Support
Improving the strategic competence of your purchasing unit!
Process optimization within your purchasing department!
Internal Service Porfolio - Structural Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
Intensive training courses on different topics e.g. supplier audit, suppl. developm etc.!
Carry out workshops for Value Analysis Value Engineering to improve cost & function
(For the method and tools please refer to the Appendix!)
6. Internal
Operational
Support
Assessing the risks in your supply chain and define preventive actions!
Support in negotiations with your suppliers! Are you prepared for your negotiation?
Interim solution to a managerial vacancy in your purchasing organisation!
(For the method and tools please refer to the Appendix!)
Internal Service Portfolio - Operational Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
7. External
Supplier
Quality
Support
Supplier
Development
Support
Project
Support
at Supplier
Solving supplier quality performance problems at the supplier site!
Supplier development to improve the efficiency and competitiveness of your supplier!
Supplier audits for new and existing suppliers!
Project and product launch support at your supplier to assure timing and quality!
(For the method and tools please refer to the Appendix!)
External Service Porfolio Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
8. In order to achieve reliable good results working process should follow a standardized
proven method.
The following methods are based on the PDCA (Plan Do Check Act) approach. After analysis
and implementation a follow up will be carried out and if necessary a correction phase
performed.
The next pages will give you an overview of each developed process. The circle in the
upper right hand corner will indicate where in the service portfolio this particular method
will be applicable.
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Appendix 1 - Methods
Andreas Müller
Purchasing Consulting & Support
9. Phase 1
Analysis
Phase 2
Implementation
Phase 3
Follow up
Deliverable!
Readiness
Assessment
Process compatibility
Structure compatibility
Integration acceptance
Cooperate mandate
Risks through integr.
Potentials of integr.
Assessment:
• Supplier overlap
• Component grp. &
service overlap
• Spec. overlap
Target Definition
(Joint RFQ to best
perf. suppl. incl. re-
negotiation optional)
Deliverable!
Realistic Sav.
Plan
Deliverable!
Integration
Concept
Def. common prd.
group structure
Def. orga. Structure
loval vs. central HQ
Def. distrib. of
functions and resp.
Def. different areas of
excellence in units
Deliverable!
Organization
established
Def. best perf. suppl.
for cooperate level.
Joint reporting
structure
Joint IT-solutions
One face to the suppl
Joint platform for
supplier contracts
Deliverable!
Lessons
Learned
At a pre-def. time
after the projects
conclusion a re-
flection will be
done on the
project together
with management
Screening for
Short term Potential
Integration
Readiness
Assessment
Concept
definition
Implementation Follow up
Appendix 2 - Purchasing Integration Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
10. Step 1
Internal Demands Analysis
Step 2
Supplier market assessment
Step 3
Strategy Definition
Deliverable!
Product Group
Requirement List
Definition of needed
component and / or
service requirements
for the respective
component group.
Necessary tools are,
component spec.,
stake holder analysis
etc.
Break down of the
Company values,
vision, mission and
Strategy into
purchasing strategic
objectives. Necessary
tools are e.g. BSC,
policy deployment,
etc.
Deliverable!
Strategy Objectives
For Purchase
Deliverable!
Supplier Market
Assessment Paper
Supplier market
screening.
Suppl. Market Struct.
Component Cost
break down
Consolid. trends
Customer structure
The factors have to
be assessed depend
on the peculiarity of
the respective com-
ponent group.
Deliverable!
Feedstock Market
Trend Paper
Based on the
component cost break
down the major cost
contributors should
be analyzed for future
cost development. The
demand trends for
the main customers
of the feedstock and
the supply capacity
development is a
major focus.
Deliverable!
Component Group
Strategy Paper
The component group
strategy formulation must
consider all previous input
and lead to a long term
component group strategy.
Opt. Suppl. Portfolio
SWOT – Analysis
Kraljic Model
Current situation descrip.
Necessary next steps
Needed resources to
Implement incl. time frame.
Company Vision &
Strategy
Internal
requirements
Supplier
Market
Feedstock
Market
Strategy
Appendix 3 - Strategic Competence Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
11. Step 1
Situation Analysis & Planning
Step 2
Process Implementation
Step 3
Process Follow Up
Deliverable!
Process Change
Plan
Agreem. to be
reached with inter-
face dep. and other
stakeholders about
new processes
Determine priorities
for change
Define resources
for change implm.
The following issues
Have to be screened
Company Values
Stakeholder
Analysis
Conflict mapping
Company certific.
level.
Current process
map
Process KPI´s
Deliverable!
Process Optim.
Potential
Deliverable!
Optimized Processes
In PDM system
Set up of process
flow (Sim-Bana)
Written description
outlining resp., and
connected routines
templates to be
used etc.
Signing off and
entering into the
document system.
Deliverable!
Trained Personnel
Workshop for out-
lining and explaining
new processes for
users and represen-
tatives of internal
interface dep. &
stake holders.
Deliverable!
Lessons Learned
Check how processes
and templates are
being followed after 6
months using an audit
Set up PDCA routine
Situation Analysis
Process
Change Plan
Process
Document.
Process
Training
Follow Up
Appendix 4 - Process Optimization Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Andreas Müller
Purchasing Consulting & Support
12. Appendix 5a – Training Courses
Andreas Müller
Purchasing Consulting & Support
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Training Target & Scope – Supplier Audit
I offer a one day intensive training session on how to perform a supplier audit. The course will be
based on a systems audit which will be typically applied at the time a new supplier should be
audited and is closely connected to ISO 9001 structure. The same base skill will also be
necessary when working with supplier development or process audits to solve supplier quality
issues. To be able to perform a supplier systems audit is a key competence that every
purchasing department should have in its employee port folio.
During this one day intensive training session the agenda shown below will be covered. There
will be space for discussions even though this will be limited. Each area that will be covered will
be explained with examples from the experience of the trainer. A follow up after the trainees have
performed their first audits in order to give them guidelines on how to improve is not part of this
course but can be arranged separately.
It is also possible to hire me for certain audits to conduct training on the job. This is especially
valuable since the training will be done in your specific environment with your individual
suppliers.
13. Appendix 5b – Training Courses
Andreas Müller
Purchasing Consulting & Support
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Training Target & Scope – Supplier Development
I offera a one day intensive training session on how to approach supplier development. The course will
focus on the suppliers process efficiency and quality performance. The course will be interactive and is
based on lean principles. Since every supplier looks different regarding process structure and capability
the goal for the participants is to acquire key skills to be able to approach a wide variety of situations.
During this one day intensive training session the agenda shown below will be covered. The course is
split into two sections. One section is pin pointing on process efficiency the other section will focus on
quality performance improvement. Each area that will be covered will be explained with examples from
the experience of the trainer. A follow up after the trainees have analyzed their first supplier for
development potential a follow up meeting could be established to help them .
It is also possible to hire me for certain audits to conduct training on the job. This is especially valuable
since the training will be done in your specific environment with your individual suppliers.
14. Appendix 5C – Training Courses
Andreas Müller
Purchasing Consulting & Support
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Training Target & Scope – Value Analysis / Value Engineering
I offer a one day intensive workshop outlining the Value Analysis / Value Engineering (VAVE) tool. The
participants will be made familiar with the background and concept of VAVE. After explaining the
method and different supporting templates a trial case will be analyzed where the participants will be
actively working for different solutions for design or functional problem.
The workshop will also provide templates and supporting calculation tools in order to support the carry
over into their job environment.
It is also possible to hire me for initial VAVE sessions at your company. This is especially valuable since
the training will be done in your specific environment taking into consideration your specific potentials
and restrictions.
15. Substitution possibility
Production risks
Quality risks
Logistical risks
Financial risks
Supplier – customer dependency
Functional impact / sensitiveness
Step 1.
Risk evaluation &
supplier ranking
Step 2.
Supplier risk identific.
for high risk suppliers
Step 4.
Action plan for
high risk suppliers for
risks rating > 4
Buffer stock
Parallel sourcing
Back up tooling
Supplier safety audit / plan
Back up location / machinery
Etc.
Etc.
Step 3.
Risk rating analysis
Risk
Low Morderate High
1 2 3
Likelyhood
Low Morderate High
1 2 3
> 4
Action needed
*
Andreas Müller
Purchasing Consulting & Support
Appendix 6 – Suppl.Chain Risk Assessm. Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
16. Appendix 7 – Negotiation Support Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
Step 1
Do you really know what you need?!
There is much more to consider in an RFQ than just the technical specification.
It is recommendable to perform an internal stake holder analysis prior to establ.
an ……
RFQ – Check List.
Material requirements
Dimensional requirements
Enviromental requirements
Functional / Capability requirements
Std. requirements (e.g. cleanliness, testing etc)
Marking requirements
Surface treatments requirements
Packaging requirements
Documentation requirements
Quality requirements
Process requirements
INCO terms
Payments terms
Annual volume
Supply unit requirement
Service requirments (e.g. reaction time, availability etc.)
Logistic requirements
(delivery frequency, lead times – savety stock etc.)
Do you really know the negotiation arena?!
There is much more to consider in a negotiation than previous price development
and future volume expectations. A SWOT – analysis is recommended. Perform a
component cost break down and analize the cost development of your supplier
Check the supplier market and find out what are the strategic targets of your
supplier. Make yourself attractive to your supplier regarding his strategic focus
points. Compare structural differences in the received quotes.
Strength
ThreatOpportunity
Weakness
How to perform in negotiations!
Correct target setting.
Laying the basis for the next negotiation round.
Simple ground rules that need to be trained.
17. Many times quality issues are not sufficiently analyzed leaving a possibility of repetitive
incidences. Therefore it is especially important to be thorough in defining the root cause.
In a second step the corrective actions have to be defined making sure that there is a good
correlation between the root cause and the action taken. To follow up the effectiveness is
The last step. For all these three steps there are lots of tools that could be applied. I
support the supplier on site using appropriate tools.
Selected Root Cause
Analysis Tools:
• Supplier Audit
• 5 Y
• 8 D
• Fault trees
• Process capability R*
• etc.
Step 1
Corrective Action:
• Cause effect analysis
Step 2
Follow Up:
• PDCA
Step 3
Andreas Müller
Purchasing Consulting & Support
Appendix 8a – Supplier Quality Support Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
18. In order to solve supplier issues it is best to solve them on site at the supplier. This can be
time consuming. At times suppliers are hesitant to let the customer look too deep into their
processes. As a consultant I can be a solution to this problem.
Andreas Müller
Purchasing Consulting & Support
Appendix 8b – Supplier Quality Support
Using a well proven and extensive audit tool covering the areas of ……………
Management
Quality Assurance of Sub-suppliers
Quality System
Incoming inspection
Goods in process
Finished goods.
…….. a two man team consisting of myself and accompanied preferably by a member of
your organization would need approximately 2 days to asses to carry out the initial
audit. I would be available for later follow up of the defined corrective actions at the
supplier.
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
19. Appendix 8c – Supplier Quality Support
Andreas Müller
Purchasing Consulting & Support
Content
1. Content 2
2. Scope 2
3. Basic Principles 2
4. Questions 3
4.1. Question Designation 3
4.2. Question Type 3
4.3. Scoring 4
4.4. Audit Results 4
5. Attachments 4
Scope
This specification applies to all audits of suppliers of raw materials that are processed into components, including auxiliary materials used for
their manufacture or further processing. It also applies to audits of suppliers metallic materials, as well as to all types of products that, in
combination with rubber and/or plastics, form a composite in the final product. In addition, the specification is valid for audits of suppliers of
purchased parts used to complete a product (e.g. tube valves, hose connectors, rims, etc.). Lastly, the questionnaire can be used for systems
audits of suppliers of molds and machinery.
Basic Principles
The questionnaire takes into account the requirements of ISO 9000. In Table A (see attachments, page 1), the appropriate ISO 9002 and /or ISO
9004 Reference is given for each question. The questions are also compared with those in the V D A - Questionnaire.
The order of the questions does not conform to the ISO format. Rather, the questions are arranged from the point of view of "Quality in
General" and "Quality in Production". Table B (see attachments, page 2) shows the audit sections with their individual areas and the order
used.
One cannot produce a quality product when a framework for quality does not exist. As such, the audit team should first get an impression an
impression of the supplier's attitude towards quality. Additional questions establish whether a quality system exists which meets
requirements. Lastly, the questionnaire looks at the quality measures used to ensure conformance to requirements. This is done starting with
incoming materials and ends with the completed product.
Audit Tool Intro Sheet:
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
20. Step 1
Current Situation & Analysis
Step 2
Plannning & Full Scale Implementation
Step 3
Negotiation Follow-Up
Screening Analysis Activity Plan Implementation Follow up
Deliverable!
Implementation
Proposal
Detailed analysis
of the audit findings.
Feedback loop with
the supplier in order
to jointly assess the
development
potential. Joint
agreement about the
development priorities
and scope.
Identification of
the development
potential by
supplier audit!
Process flow
analysis to detect
muda!
Process capabil.
Bottle neck def.
5S check
SMED analysis.
etc.
Deliverable!
Analysis Proposal
Deliverable!
Project Plan
Project plan
definition by
detailing all
activities with
resource, time
cost and
deliverable incl.
project restraints
and milestone
planning!
Deliverable!
Measurable
Results
Implementation
by training and
monitoring on
site of results,
through work
shops and follow
up meetings
Incl. regular
reporting to
management!
Deliverable!
Lessons
Learned
At a pre-def. time
after the projects
conclusion a re-
flection will be
done on the
project together
with management
Andreas Müller
Purchasing Consulting & Support
Appendix 9 – Supplier Development Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
21. During critical phases of your project or product launch when you are depending on the
exact performance of your key supplier you want to have your own resource at the
supplier. Without burdening down your own purchasing organization you can turn to me to
fulfill this task. This could also benefit your supplier by defining the deliverables and
expectations more clearly.
Project Phase
Assessment
Interviews and
document
study
Supplier
deliverable
commitment
Joint project
& supplier
meeting
On site follow
up and continuous
Risk assesm.
Regular project
reporting
Support agreement
Incl. NDA
Management
discussion
Andreas Müller
Purchasing Consulting & Support
Appendix 10 – Project Support Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
22. CV
Andreas Müller
Date of Birth: 1965-06-10
Karolinervägen 18
59 197 Motala
Tel (Hem): +46 141 211 853
Tel (mobil, privat): +46 733 66 4535
e-mail: andreas.muller@telia.com
Resumé
Andreas has experiences from a variety of different industries ranging from the automotive, plastics,
electronics to the farming equipment industry. Most of his tasks have been performed on a coorperate
level, reporting in certain roles directly to the CEO. During his career Andreas had been responsible for
supply chain management, purchasing and logistics. He had been successful in building up strategic
purchasing organizations incl. setting up of a cooperate purchasing organization spanning several
companies for a world wide leading automotive supplier. Working also as a project leader and helping to
develop the project system for an automotive supplier Andreas gained considerable experience in how to
set up and perform successful projects.
Andreas Müller
Purchasing Consulting & Support
Appendix – CV Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
23. Working experience
Consultant at Purchasing Consulting Support i Motala AB 2009 – ff.
Logistics Expert Sonat AB 2009 – ff.
Purchasing Manager Autoliv Electronics Sweden AB 2007 – 2009
Head of Purchase Väderstad-Verken AB 2005 – 2007
Head of Purchase ContiTech Hycop AB 2001 – 2005
Head of Cooperate Purchase Simona AG 2000 – 2001
Purchaser for plastic and various metal components / 1998 – 2000
Project leader Continental AG Hannover
European logistic coordinator passenger car tire division 1997 – 1998
Continental AG Hannover
Head for customer service and completing a 1996 – 1997
capacity planning project at Continental Gislaved Däck AB
Team member i central tire production planning 1995 – 1996
Continental AG Hannover
Education
Dipl. Sozialwissenschaftler, Universität 1990 – 1995
Hannover, Germany
Dipl. Ökonom, Universität Hannover, Germany 1986 – 1992
Andreas Müller
Purchasing Consulting & Support
Appendix – CV Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
24. Additional Education
Intensive Basic Education in Swedish (Carl Duisberg Gesellschaft – Hannover 1995)
Communication in International Business Part I & II (Contur – Hannover 1998)
Basic Education in SAP – procurement processes (SAP – Vienna 1999)
Utveckling av Grupp och Ledare (UGL – Rimforsa 2002)
Certificate ISO 9000:2000 series Auditor / Lead Auditor Bjertorp Sweden (2005)
Kommersiell avtalsrätt / Internationell handelsrätt, (SILF – Stockholm Sweden 2005)
Strategic Portfolio Management, (EIPM – Archamps, France 2007)
Andreas Müller
Purchasing Consulting & Support
Appendix – CV Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal
25. Andreas Müller
Purchasing Consulting & Support
Appendix – Customer & Experience
Overview
Internal
External
Operational
Support
Organizational
&
Structual
Support
Supplier
Quality
Support
Supplier
Effectivness
Support
Project
Support
at Supplier
ExternalExternal