Andrea McLindin is an experienced Return to Work Consultant and Workplace Risk Advisor with over 20 years of experience in occupational health and safety. She has a background in nursing and qualifications in occupational health and safety. Her experience includes roles providing advice to employers on improving safety and returning injured employees to work. She has strong communication, training, and relationship building skills.

1. Andrea McLindin
Richmond VIC 3121
P: (03) 9428 4884
M: 0451 014 783
Email: andreamclindin@hotmail.com
Profile
Energetic Return to Work Consultant and Workplace Risk Advisor, with a successful track record in
providing prevention services to help clients to improve and maintain safety performance in the
workplace and achieve desirable outcomes. My nursing background provides an excellent
understanding of injuries and realistic recovery periods. Furthermore, I have a particular interest in
Psychological Injury Management and the ‘emerging trend of increasing incidences of psychological
injury’ and how this impacts on employees, workplaces, and associated costs. I therefore
understand the subsequent need for these trends to be highlighted and addressed by all levels of
personnel including employees and management.
Personal & Professional Skills
 Influential and diplomatic communicator, recognised for engaging the interest of key
stakeholders and negotiating commitment to safety improvements and culture
 Sound knowledge of OH&S and workcover legislation
 Skilled in workplace assessment and hazard identification
 Experienced in sourcing / developing specific return to work, OH&S policies and procedures
 Passionate OH&S trainer, with expertise in facilitating at all levels
 Able to develop RTW plans in liaison with medical practitioners, in accordance with medical
restrictions and availability of suitable duties
 Ensure adherence to service level agreements with clients and employers
 Make referrals to specialist providers as required
 The ability to identify opportunities for operational process improvement
 Identify and report risks that may affect claims or business processes
 Excellent communication and interpersonal skills with all levels of personnel including
employees, middle and senior management
 Ability to provide information to influence positive outcomes for all internal and external
stakeholders
 Enjoy working within a team environment and to share ideas, and source information as
required from other team members
Qualifications
2000 Graduate Diploma in Occupational Health & Safety -Latrobe University
1993 Bachelor of Applied Science – Nursing - Australian Catholic University
Registered Nurse Division 1
Professional Development Training with: Willis Australia Limited and Allianz Workers’ Compensation
 Bullying & Harassment in the Workplace
 Consumer and Fair Trading
 PowerPoint Presentation Skills
 Outdoor Education Occupational Health & Safety Skills

2. Employment History
Continuous – I have always been a dedicated member of the St Vincent De Paul Society and am on the
weekly roster for home visits, for my local Richmond Chapter, which I greatly enjoy. Being able to assist
those who have called for support by means of providing food or clothing vouchers, or just being there for a
conversation has been very meaningful for me.
July 2016 – Customer Service – A period of employment with The Chocolate Box both at Collins Place and
Camberwell locations
2014 – July 2016: focused primarily on extended family, while continuing to apply for jobs that are
appropriate for my skill set, qualifications and experience.
2013 -2014: Travelled to Europe
2012 – 2013: Took a career break as I realised I had been working for over 20 years and had not really had
any extended time off. Having studied as well during this period, I felt I needed to take some time for myself
and being in a financial position at the time to do so, I did.
2002 – 2012 Casual Bank - on call Registered Nurse Division 1
Mercy Hospital and St Vincent’s Private Hospital
Jan 2010 - July 2011 OHS Coordinator
Melbourne Citymission
Responsibilities:
 Advise clients and managers on Health, RTW and OHS matters
 Liaise with management and operational staff
 Assess needs and source required health referrals
 Develop and conduct personnel specific training on various topics –
Psychological lnjury, Universal Precautions, Manual Handling, Ergonomic
Assessments and general safety requirements
Achievements:
 Successful in raising the organisations’ awareness of staff safety as well as that
of clients within their care
 Driving incident reporting as a “positive performance indicator” as a
measurement not as a negative reflection on performance
 Ensuring all staff awareness of avenues to access Employee Assistance
Programs and Critical Incident Debriefing Counselling, and close monitoring of
these trends and reporting to senior management. This therefore allowed areas
of high incidence to be better targeted for intervention strategies
Jan 2008 – Dec 2009 Account Manager / Workplace Risk
Willis Australia Limited, Melbourne
Provided clients with advice, training and on site reviews to improve safety
performance. Key Account Manager for the Association of Independent Schools
Victoria (AISV).
Responsibilities:
 Conduct safety reviews and provide recommendations
 Advised clients of OH&S legislation requirements
 Liaise with executive management and operational staff
 Assess needs and develop required OH&S policy and procedures
 Develop and conduct client specific OH&S training
Achievements:
 Successfully completed a single national OH&S policy and procedure manual
for an organisation which incorporated three separate entities
 Responsible for creating an updated ‘OH&S Policy and Procedure’ manual for
Willis Australia Limited. This is now accessible via the company intranet, and is
planned to be utilised in external tenders

3.  Completed a ‘manual handling task and assessment analyses’ of six food
manufacturing sites, this was designed to be used as an easy reference task
library, for supervisors, HR personnel and associated medical practitioners.
This was a return to work project
 Developed strong relationships with major stakeholders at AISV and delivered
training specifically for their members
Jan 2004 – Jan 2008 Occupational Health & Safety Advisor - Workers’ Compensation
Allianz Prevention Services, Melbourne
Key member of Prevention Team advising employers who had placed their Workers’
Compensation Insurance with Allianz Australia. This role required interaction with a
broad spectrum of industry with a focus on the larger corporations, namely Health
and Community Services.
Responsibilities:
 Conduct safety reviews and provide feedback to employers either via
presentation or reporting
 Provide information and training on safety
 Tailored training to employees on specific topics, i.e. psychological injury,
incident reporting, investigation and risk assessment
 Performed individual / group ergonomic assessments on site and provided
recommendations
 Facilitated industry specific forums e.g. Melbourne’s largest health networks,
community service organisations and public transport providers
 Assisted with incident investigations
Achievements:
 Recognised for delivering comprehensive and interactive training, via the
positive feedback received from both employer and employees
 Established successful relationships with the Victorian Regulator, (WorkSafe)
including Program Directors. This enabled a proactive approach when providing
information to specific industry groups on upcoming WorkSafe focus areas
 Invited to attend WorkSafe industry program specific meetings including liaison
with union representatives. This facilitated the sharing of information between
the three parties - WorkCover Agent, WorkSafe and Unions
Jan 2002-Jan 2004 Injury Management Consultant/ OH&S Consultant
Recovre - Melbourne
Responsibilities:
 Initial role required assisting injured workers to return safely to work, post
interview with worker and employer, work task assessment and development of
return to work plans
 After 12 months progressed under mentor to OH&S consulting focus whilst still
retaining return to work responsibilities for existing clients
Achievements:
 Met Key Performance Indicators set for the successful return to work of injured
workers via communication with both the employer and employee, with the
majority of injured workers achieving a sustained and meaningful return to work
 Appointed the Key Account Manager for Department of Education, Employment
and Training (DEET) for workers with psychological injuries only
1993 – 2002 Full Time Registered Nurse Division 1
Mercy Hospital and St Vincent’s Private Hospital
(Orthopaedics, Rehabilitation & Ophthalmology)
Interests
Gym, Walking, Painting, Cooking, Dining Out, Reading and Travel
Associated
Nursing and Midwifery Health Program
Active volunteer member of St Vincent DePaul Society – Richmond Charter

4. Current Working with Children Check
Member Safety Institute of Australia
Referees
Available upon request.