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1

ANANYA JAIN
2

ANANYA JAIN
This research was carried out to find the most wanted car
of South Delhi. Toyota is a big brand, it’s vehicles are
popular among the youth of today’s world.
This research was keen upon the number of people
wishing to go for Toyota company over any other leading
company.




                             3

                         ANANYA JAIN
4

ANANYA JAIN
•   Toyota established in 1933.
• Founded by kiichor Toyoda .

• A Japanese Automobile Company with its network in 30 countries
worldwide.

• Is in contact with 19 million customers worldwide.


• Ranks 8th on the overall Global Fortune 500 list.


• Profits are more than $5200 million, which are an increase of 16.6% from
last year!
                                         5

                                     ANANYA JAIN
6

ANANYA JAIN
Smartly Designed Ergonomic Interior
      designed to minimize physical effort and discomfort, and hence
      maximize efficiency



Wide and Spacious Interior
Cabin




     Optitron Meter




                          7

                      ANANYA JAIN
New LOW & WIDE Body




   Headlamp Washer




 Front Fog Lamps




            8

        ANANYA JAIN
Powerful Engine




 Easy Handling




  Anti-lock brakes
  is a safety system that allows the wheels on
  a motor vehicle to continue
  interacting attractively with the road surface as
  directed by driver steering inputs while braking,
  preventing the wheels from locking up and
  therefore 9avoiding skidding.
       ANANYA JAIN
10

ANANYA JAIN
ANANYA JAIN   11
Sales Of Toyota Altis & Honda Civic
                       2009-2010

                 Sales Of             Sales Of
                TOYOTA ALTIS         HONDA CIVIC

  May           518                  324
  June          497                  270
  July          418                  322
  August        630                  352
  September     308                  198
  October       581                  337
  Total Sales   2952                 1803




                           12

                       ANANYA JAIN
SALES OF TOYOTA ALTIS AND
HONDA CIVIC




                          Honda Civic
                13        Toyota Altis
            ANANYA JAIN
As per our observation on the secondary data
available:
Corolla Altis is one of the most popular cars in
Delhi this time. Visit http://www.toyotaaltis.in/ for
more information.

The statistics clearly show that Toyota Altis is
better than Honda Civic.
Altis has crossed Civic’s market share within the
last 3 years.
Attractive Exteriors and Genius Interiors make it a
fully fonder pack of Gorgeous and Genius (G&G).

                             14

                         ANANYA JAIN
15

ANANYA JAIN
16

ANANYA JAIN
Marketing research  is "the function that links the consumer, customer,
and public to the marketer through information.

Marketing research specifies the
Information required to address these issues ,
Designs the method for collecting information ,
Manages and Implements the data collection process ,
Analyzes the results , and
Communicates the findings and their implications .

Market  research is concerned specifically with markets,
while  Marketing  research is concerned specifically about
marketing processes.
                                    17

                                ANANYA JAIN
DeciDe
MoDel
 (MR)


     18

 ANANYA JAIN
The role of marketing research in managerial decision making is
explained further using the framework of the "DECIDE" model:
The DECIDE model conceptualizes managerial decision
making as a series of six steps .

The decision process begins by precisely defining   the problem or
opportunity, along with the objectives and constraints. Next, the possible
decision factors that make up the alternative courses of action
(controllable factors) and uncertainties (uncontrollable factors)
are enumerated . Then, relevant information on the controllable and non-
controllable outcomes is collected . The next step is to identify   and
select the best alternative based on chosen criteria or measures of
success. Then a detailed plan to develop   and implement the alternative
selected is developed and put into effect. Last, the outcome of the
decision and the decision process itself are  evaluated .


                                     19

                                 ANANYA JAIN
Data collection is a term used to describe a process of
preparing and collecting data. The purpose of data
collection is to obtain information to keep on record, to
make decisions about important issues, to pass
information on to others. Primarily, data are collected to
provide information regarding a specific topic.

For this study, I’ve chosen Personal Interview.




                              20

                          ANANYA JAIN
PERSONAL INTERVIEWING
 
ADVANTAGES:
 
• Generally yields highest cooperation and lowest refusal rates
• Allows for longer, more complex interviews
• High response quality
• Takes advantage of interviewer presence
• Multi-method data collection
 
DISADVANTAGES:
 
• Most costly mode of administration
• Longer data collection period
• Interviewer concerns



                                       21

                                   ANANYA JAIN
Marketing Research Questionnaire

    Name of the student- Ananya Jain
    Product/Service- Toyota Altis
    POS Name & Address-
    Contact-
S.No   Questions                                              Responses
 

1      How much sales do you make for this Product?            

2      Which is the most Competitive Product?                  

3      Why the other Product is more/less superior than        
       this?
4      What is the ratio of People purchasing this product?   Old Age:
                                                              Young:
                                                              Middleage:
                                                              Men:
                                                              Women:
5      Why do you think that the sales of this product is      
       High/Low in your place?

6      Do you get better/less support from the                 
       stockiest/dealer/company in terms of Commercials?



7      Comments to improve this product?                          22

8      Month of peak sales?                                   ANANYA JAIN
                                                                
4 Questionnaires were been filled by 4 different dealers of Toyota Altis.
The following are the interpreted results:




                                         23

                                     ANANYA JAIN
The Sales of Altis in Kotla region is high as compared to other products
because of High Resale Value, Aesthetic Looks, MID system, Fuel
range and different features.
Moreover, the showroom is located near all the business class colonies
that like Def. Col.
                                  24

                              ANANYA JAIN
The sales of Toyota is high in comparison with all the other products if sum up
because of the Brand Name, Low M. Cost, Warranty competition and Diesel Variant.
The location of the showroom is in a high-end mall that engages a lot of Business
Class people.


                                        25

                                    ANANYA JAIN
The Sales of Toyota Altis in Vasant Kunj Region is higher than all other
competitive products because of the high end features available.
Moreover, Toyota’s showroom is the only one located in Vasant Kunj other than
Honda’s. It attracts most of the business class society.



                                      26

                                  ANANYA JAIN
The Sales of Toyota Altis in Patparganj is high in comparison of other cars
because of the Brand Name, Low M. Cost & High Warranty Period.
Plus, it is one of its only kind showroom there and no competitive showroom is
located nearby.


                                       27

                                   ANANYA JAIN
Month of Maximum Sales:




              28

          ANANYA JAIN
The survey reveals that Honda Civic is the most competitive product in
this segment. Chrevolet Cruze comes second competitive, and Skoda
Laura is the least competitive product in this segment.
                                    29

                                ANANYA JAIN
Why the other Product is more/less
   superior than Toyota Altis?

Reasons for the superiority of Toyota Altis in comparison with other
competitions:

•Resale Value is Higher than other competitive cars.
•Brand Name
•Low Maintenance Cost
•Warranty Period is better than all other competitive cars.
(3Yrs or 1,00,000kms)
•Diesel Option Available
•MID control
•Elapse Time display
•Electronically controlled D. seat
•Aesthetic Looks              30

                                ANANYA JAIN
There are comparatively lesser number of women purchasing this product over
men.
Men are the heads of a family, therefore if a car is purchased(taking it as a fixed
asset) then it is on the name of the Male member even though the female might
drive it.

                                         31

                                     ANANYA JAIN
Toyota Altis is popular among the Business Class/Executive Class more than
the Service Class and Oldage.




                                     32

                                 ANANYA JAIN
Support from the company in terms of Commercials:




 Toyota Company provides 50% support in terms of Finance for Commercials.
 The planning, Approval, Managing is all done by the dealers themselves.


                                      33

                                  ANANYA JAIN
34

ANANYA JAIN

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Toyota Altis Comparative Presentation

  • 3. This research was carried out to find the most wanted car of South Delhi. Toyota is a big brand, it’s vehicles are popular among the youth of today’s world. This research was keen upon the number of people wishing to go for Toyota company over any other leading company. 3 ANANYA JAIN
  • 5. Toyota established in 1933. • Founded by kiichor Toyoda . • A Japanese Automobile Company with its network in 30 countries worldwide. • Is in contact with 19 million customers worldwide. • Ranks 8th on the overall Global Fortune 500 list. • Profits are more than $5200 million, which are an increase of 16.6% from last year! 5 ANANYA JAIN
  • 7. Smartly Designed Ergonomic Interior designed to minimize physical effort and discomfort, and hence maximize efficiency Wide and Spacious Interior Cabin Optitron Meter 7 ANANYA JAIN
  • 8. New LOW & WIDE Body Headlamp Washer Front Fog Lamps 8 ANANYA JAIN
  • 9. Powerful Engine Easy Handling Anti-lock brakes is a safety system that allows the wheels on a motor vehicle to continue interacting attractively with the road surface as directed by driver steering inputs while braking, preventing the wheels from locking up and therefore 9avoiding skidding. ANANYA JAIN
  • 12. Sales Of Toyota Altis & Honda Civic 2009-2010 Sales Of Sales Of TOYOTA ALTIS HONDA CIVIC May 518 324 June 497 270 July 418 322 August 630 352 September 308 198 October 581 337 Total Sales 2952 1803 12 ANANYA JAIN
  • 13. SALES OF TOYOTA ALTIS AND HONDA CIVIC Honda Civic 13 Toyota Altis ANANYA JAIN
  • 14. As per our observation on the secondary data available: Corolla Altis is one of the most popular cars in Delhi this time. Visit http://www.toyotaaltis.in/ for more information. The statistics clearly show that Toyota Altis is better than Honda Civic. Altis has crossed Civic’s market share within the last 3 years. Attractive Exteriors and Genius Interiors make it a fully fonder pack of Gorgeous and Genius (G&G). 14 ANANYA JAIN
  • 17. Marketing research  is "the function that links the consumer, customer, and public to the marketer through information. Marketing research specifies the Information required to address these issues , Designs the method for collecting information , Manages and Implements the data collection process , Analyzes the results , and Communicates the findings and their implications . Market  research is concerned specifically with markets, while  Marketing  research is concerned specifically about marketing processes. 17 ANANYA JAIN
  • 18. DeciDe MoDel (MR) 18 ANANYA JAIN
  • 19. The role of marketing research in managerial decision making is explained further using the framework of the "DECIDE" model: The DECIDE model conceptualizes managerial decision making as a series of six steps . The decision process begins by precisely defining   the problem or opportunity, along with the objectives and constraints. Next, the possible decision factors that make up the alternative courses of action (controllable factors) and uncertainties (uncontrollable factors) are enumerated . Then, relevant information on the controllable and non- controllable outcomes is collected . The next step is to identify   and select the best alternative based on chosen criteria or measures of success. Then a detailed plan to develop   and implement the alternative selected is developed and put into effect. Last, the outcome of the decision and the decision process itself are  evaluated . 19 ANANYA JAIN
  • 20. Data collection is a term used to describe a process of preparing and collecting data. The purpose of data collection is to obtain information to keep on record, to make decisions about important issues, to pass information on to others. Primarily, data are collected to provide information regarding a specific topic. For this study, I’ve chosen Personal Interview. 20 ANANYA JAIN
  • 21. PERSONAL INTERVIEWING   ADVANTAGES:   • Generally yields highest cooperation and lowest refusal rates • Allows for longer, more complex interviews • High response quality • Takes advantage of interviewer presence • Multi-method data collection   DISADVANTAGES:   • Most costly mode of administration • Longer data collection period • Interviewer concerns 21 ANANYA JAIN
  • 22. Marketing Research Questionnaire Name of the student- Ananya Jain Product/Service- Toyota Altis POS Name & Address- Contact- S.No Questions Responses   1 How much sales do you make for this Product?   2 Which is the most Competitive Product?   3 Why the other Product is more/less superior than   this? 4 What is the ratio of People purchasing this product? Old Age: Young: Middleage: Men: Women: 5 Why do you think that the sales of this product is   High/Low in your place? 6 Do you get better/less support from the   stockiest/dealer/company in terms of Commercials? 7 Comments to improve this product?   22 8 Month of peak sales? ANANYA JAIN  
  • 23. 4 Questionnaires were been filled by 4 different dealers of Toyota Altis. The following are the interpreted results: 23 ANANYA JAIN
  • 24. The Sales of Altis in Kotla region is high as compared to other products because of High Resale Value, Aesthetic Looks, MID system, Fuel range and different features. Moreover, the showroom is located near all the business class colonies that like Def. Col. 24 ANANYA JAIN
  • 25. The sales of Toyota is high in comparison with all the other products if sum up because of the Brand Name, Low M. Cost, Warranty competition and Diesel Variant. The location of the showroom is in a high-end mall that engages a lot of Business Class people. 25 ANANYA JAIN
  • 26. The Sales of Toyota Altis in Vasant Kunj Region is higher than all other competitive products because of the high end features available. Moreover, Toyota’s showroom is the only one located in Vasant Kunj other than Honda’s. It attracts most of the business class society. 26 ANANYA JAIN
  • 27. The Sales of Toyota Altis in Patparganj is high in comparison of other cars because of the Brand Name, Low M. Cost & High Warranty Period. Plus, it is one of its only kind showroom there and no competitive showroom is located nearby. 27 ANANYA JAIN
  • 28. Month of Maximum Sales: 28 ANANYA JAIN
  • 29. The survey reveals that Honda Civic is the most competitive product in this segment. Chrevolet Cruze comes second competitive, and Skoda Laura is the least competitive product in this segment. 29 ANANYA JAIN
  • 30. Why the other Product is more/less superior than Toyota Altis? Reasons for the superiority of Toyota Altis in comparison with other competitions: •Resale Value is Higher than other competitive cars. •Brand Name •Low Maintenance Cost •Warranty Period is better than all other competitive cars. (3Yrs or 1,00,000kms) •Diesel Option Available •MID control •Elapse Time display •Electronically controlled D. seat •Aesthetic Looks 30 ANANYA JAIN
  • 31. There are comparatively lesser number of women purchasing this product over men. Men are the heads of a family, therefore if a car is purchased(taking it as a fixed asset) then it is on the name of the Male member even though the female might drive it. 31 ANANYA JAIN
  • 32. Toyota Altis is popular among the Business Class/Executive Class more than the Service Class and Oldage. 32 ANANYA JAIN
  • 33. Support from the company in terms of Commercials: Toyota Company provides 50% support in terms of Finance for Commercials. The planning, Approval, Managing is all done by the dealers themselves. 33 ANANYA JAIN