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Pharmaceutical Marketing
Anand Gond B.Pharm, M.Pharm (Pharmacology), DIPSAR
Market
• Market is a place where business is conducted. Marketing consists of those efforts
which effect transfer in ownership of goods and care of their physical distribution.
• It is the process by which products are made available to the ultimate consumers from
their point of origin. In short marketing means the performance of business activities
that direct the flow of good s and services from producer to the consumer.
• Pharmaceutical marketing is defined as “the performance of pharmaceutical business
activities that direct the flow of the pharmaceutical goods and services from producer to
consumers”
Difference between Pharmaceutical
marketing and General marketing
• 1. Consumer does not have the choice to buy the pharmaceutical product. He
has to purchase the drug prescribed by the physician. Similarly, seller is also
bound to sell the drug which is prescribed by the physician.
• 2.Proper drug license is required to deal in the pharmaceutical marketing.
• 3. The person dealing in pharmaceutical marketing must be qualified in
pharmacy profession because he has to deal with potent drugs. Little
carelessness can prove to be harmful for the consumer.
Functions of marketing
• 1. Buying and assembling
• 2. Selling
• 3. Transportation
• 4.Storage
• 5. Grading
• 6. Packing and Packaging
• 7.Finencing
• 8. Risk bearing
• 9. Feed back information
Buying and Assembling
• Buying is one of the fundamental function of marketing. It can be considered as the first
step in the process of marketing. The manufacturer buy raw materials and equipment's
to manufacture its pharmaceutical products.
• Merchants or middleman have to buy the goods or products from various sources of
supply to sell it at profit to consumers.
• On receiving the supply order by the supplier the goods are supplied.
There are four methods of buying:
• By inspection: In this method the buyer or his agent visit the
premises of the seller for the inspection of the goods which is
proposed to be purchased.
• By Sample: It is very common method of purchase of goods. The
sample of goods is supplied by the supplier for its approval from the
buyer.
• By description: It refers to the purchases of goods made on the basis
of description of goods in the catalogue or price list of the supplier.
• By grade: The goods which are standardized and graded are
purchased in the required quantity simply by mentioning their grades
ISI, Agmark, I.P., B.P., U.S.P., etc.
selling
• Selling is another important function of marketing. Selling and buying
are interlinked with each other.
• In pharmaceutical marketing the sale of a particular brand of the
medicine depends on the Physicians. So pharmaceutical
manufacturers approach the physicians through its medical
representatives.
• They try to convince the physicians to prescribe theb medicines
manufactured by its firm.
Transportation
• It means the movement of goods and people from one place to
another by systematic conveyance. Transportation perform the
essential function of marketing.
• Mass selling and mass production are impossible without efficient
economical transport.
• Effective transport facility has made possible trade within and
between countries.
• It helps in stabilization of prices of commodities by movement of
supplies from surplus to deficient areas.
Storage
• Storage is another essential function of the marketing process. It involves
the making of proper arrangement for retaining of goods in a perfect state
till they are needed by the consumers and are to be taken to the market
place.
• Modern production is carried out in anticipation of demand rather than in
response to specific order of consumers. So manufacturers need proper
storage of their products to ensure continuous availability to the market.
• It helps to maintain stability of prices.
• It helps to ensure the availability of the goods throughout the year in spite
of the fact that the same grows or is produced only during the particular
season.
Storage facilities:
• Storage facilities are provided by three types of warehouses:
• Private warehouses: These are owned by big business concerns or
whole sellers who use them for storage of their own stocks.
• Public warehouse: These warehouses are operated by public firms
which provide storage facilities to the general public for a certain
charge. It may be owned and operated by an individual, a cooperative
society , a dock authority , they required a license from the
government.
• Bonded Warehouse: These warehouse are licensed to accept
imported goods for storage until the payment of custom duties are
made. These are situated at ports.
Grading
• Grading is an important process in the function of standardization.
Standard is measure or designation of a particular quality which is
decided on the basis of size, color, shape, strength, chemical content
etc.
• In case of pharmaceutical products, grading is done as I.P., B.P., U.S.P,
depending upon the standards maintained as per the pharmacopoeia.
• Sorting out the different types of commodities in accordance with the
particular established standards and then classifying them into
different group.
Advantages of Grading
• 1. It assures goods of standard quality to the consumers.
• 2. It enables the manufacturer to produce standardized goods.
• 3. It enables the seller to sell by sample and description.
• 4. It facilitate hedging and future trading because price quotations
and market reports accurately conveys the demand and the supply.
• 5. It facilitates distribution of goods at every stage.
• 6. The standard goods eliminates uncertainty in purchasing and
enables the seller to get better price for the product.
Packing and Packaging:
• The products after their manufacture, are required to be packed
properly
• It protects the products from deterioration, exposure, pilferage
• It facilitates handling and use of products
• It ensure the supply of product of right quality, quantity and weight
• It reduces the cost of transportation and storage
• It can be easily stocked in retail drug store which have not any space.
Financing
• The provisions of funds are essential for the meeting of various
requirement of marketing. The marketing concerns require both fixed
and working capital.
• The wholeseller, retailer, commission agent, broker, cooperative
undertakings of sales department of a manufacturer need relatively
large amount of capital for the purchase of goods, resale,paying of
wages, salaries. The capital required for this purpose called working
capital.
• Similarly fixed capital required for the purchase of land, building,
machinery, furniture and other office appliances.
Sources of Finance
• Owned Capital: Its contribution by owner, sole proprietor, partners,
shareholders.
• Loan Capital: raised from individual banks and financial institutions.
• 1. Long term finance: fixed asset such as land, building, machinery.
• 2. Medium term finance: raised through shares and debentures.
• 3. Short term finance: Raised by trade credit, bank credit, installment.
Risk
• Risk means possibility of loss likely to occur due to some unforeseen
events such as theft, fire, flood, cyclones, earthquakes, the loss arises
due to risks can be protected through insurance contracts.
• Marketing risks are of four types:
• 1. Economic Risks: arise due to changes in market economic
conditions.
• A) Time risk: arise due to time gap between purchase and sell
commodity.
• B) Place risk: difference in price of same commodity at different place
• C) Risk of changes in demand: These days goods are produced in
anticipation of demand. If the demand does not come up to
expectation of the producer at the time of the marketing of the
product the profit of the producer may be reduced.
• D) Risk of competition: A producer and a merchant have both to
face risk of losing a demand of its product due to activities of its
competitors.
• Natural Risk: Arise due to natural forces fire, flood, storm,
earthquake, lightening.
• Human risk: risk arise due to social hazard, pilferage, manmade
factors, change in protocol of company.
• Political Risk: These risk arise by changes in government and its policies,
the change made by government in taxation, licensing, labor laws,
industrial policies,
• The above risk can be reduced by
• The business can be insured against natural calamities risks and human
risks.
• The industrial machinery can be thoroughly examined before operation in
order to prevent the accident.
• The labor problems can be solved immediately on priority to avoid any loss
in future
• Market research should be done carefully.
Feed back information
Feedback information needed for proper running of business. The
management collects information regarding demand supply, latest
trend of market , package size
There are two sources from which the information can be collected.
1) Internal Sources: Statistics of sales turnover, advertising
expenditure, transport cost
2) External Sources: these may be primary sources such as market
information by salesmen , dealers , consumer.
3) The secondary sources trade press, trade association, published
surveys.

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Pharmaceutical marketing

  • 1. Pharmaceutical Marketing Anand Gond B.Pharm, M.Pharm (Pharmacology), DIPSAR
  • 2. Market • Market is a place where business is conducted. Marketing consists of those efforts which effect transfer in ownership of goods and care of their physical distribution. • It is the process by which products are made available to the ultimate consumers from their point of origin. In short marketing means the performance of business activities that direct the flow of good s and services from producer to the consumer. • Pharmaceutical marketing is defined as “the performance of pharmaceutical business activities that direct the flow of the pharmaceutical goods and services from producer to consumers”
  • 3. Difference between Pharmaceutical marketing and General marketing • 1. Consumer does not have the choice to buy the pharmaceutical product. He has to purchase the drug prescribed by the physician. Similarly, seller is also bound to sell the drug which is prescribed by the physician. • 2.Proper drug license is required to deal in the pharmaceutical marketing. • 3. The person dealing in pharmaceutical marketing must be qualified in pharmacy profession because he has to deal with potent drugs. Little carelessness can prove to be harmful for the consumer.
  • 4. Functions of marketing • 1. Buying and assembling • 2. Selling • 3. Transportation • 4.Storage • 5. Grading • 6. Packing and Packaging • 7.Finencing • 8. Risk bearing • 9. Feed back information
  • 5. Buying and Assembling • Buying is one of the fundamental function of marketing. It can be considered as the first step in the process of marketing. The manufacturer buy raw materials and equipment's to manufacture its pharmaceutical products. • Merchants or middleman have to buy the goods or products from various sources of supply to sell it at profit to consumers. • On receiving the supply order by the supplier the goods are supplied.
  • 6. There are four methods of buying: • By inspection: In this method the buyer or his agent visit the premises of the seller for the inspection of the goods which is proposed to be purchased. • By Sample: It is very common method of purchase of goods. The sample of goods is supplied by the supplier for its approval from the buyer. • By description: It refers to the purchases of goods made on the basis of description of goods in the catalogue or price list of the supplier. • By grade: The goods which are standardized and graded are purchased in the required quantity simply by mentioning their grades ISI, Agmark, I.P., B.P., U.S.P., etc.
  • 7. selling • Selling is another important function of marketing. Selling and buying are interlinked with each other. • In pharmaceutical marketing the sale of a particular brand of the medicine depends on the Physicians. So pharmaceutical manufacturers approach the physicians through its medical representatives. • They try to convince the physicians to prescribe theb medicines manufactured by its firm.
  • 8. Transportation • It means the movement of goods and people from one place to another by systematic conveyance. Transportation perform the essential function of marketing. • Mass selling and mass production are impossible without efficient economical transport. • Effective transport facility has made possible trade within and between countries. • It helps in stabilization of prices of commodities by movement of supplies from surplus to deficient areas.
  • 9. Storage • Storage is another essential function of the marketing process. It involves the making of proper arrangement for retaining of goods in a perfect state till they are needed by the consumers and are to be taken to the market place. • Modern production is carried out in anticipation of demand rather than in response to specific order of consumers. So manufacturers need proper storage of their products to ensure continuous availability to the market. • It helps to maintain stability of prices. • It helps to ensure the availability of the goods throughout the year in spite of the fact that the same grows or is produced only during the particular season.
  • 10. Storage facilities: • Storage facilities are provided by three types of warehouses: • Private warehouses: These are owned by big business concerns or whole sellers who use them for storage of their own stocks. • Public warehouse: These warehouses are operated by public firms which provide storage facilities to the general public for a certain charge. It may be owned and operated by an individual, a cooperative society , a dock authority , they required a license from the government. • Bonded Warehouse: These warehouse are licensed to accept imported goods for storage until the payment of custom duties are made. These are situated at ports.
  • 11. Grading • Grading is an important process in the function of standardization. Standard is measure or designation of a particular quality which is decided on the basis of size, color, shape, strength, chemical content etc. • In case of pharmaceutical products, grading is done as I.P., B.P., U.S.P, depending upon the standards maintained as per the pharmacopoeia. • Sorting out the different types of commodities in accordance with the particular established standards and then classifying them into different group.
  • 12. Advantages of Grading • 1. It assures goods of standard quality to the consumers. • 2. It enables the manufacturer to produce standardized goods. • 3. It enables the seller to sell by sample and description. • 4. It facilitate hedging and future trading because price quotations and market reports accurately conveys the demand and the supply. • 5. It facilitates distribution of goods at every stage. • 6. The standard goods eliminates uncertainty in purchasing and enables the seller to get better price for the product.
  • 13. Packing and Packaging: • The products after their manufacture, are required to be packed properly • It protects the products from deterioration, exposure, pilferage • It facilitates handling and use of products • It ensure the supply of product of right quality, quantity and weight • It reduces the cost of transportation and storage • It can be easily stocked in retail drug store which have not any space.
  • 14. Financing • The provisions of funds are essential for the meeting of various requirement of marketing. The marketing concerns require both fixed and working capital. • The wholeseller, retailer, commission agent, broker, cooperative undertakings of sales department of a manufacturer need relatively large amount of capital for the purchase of goods, resale,paying of wages, salaries. The capital required for this purpose called working capital. • Similarly fixed capital required for the purchase of land, building, machinery, furniture and other office appliances.
  • 15. Sources of Finance • Owned Capital: Its contribution by owner, sole proprietor, partners, shareholders. • Loan Capital: raised from individual banks and financial institutions. • 1. Long term finance: fixed asset such as land, building, machinery. • 2. Medium term finance: raised through shares and debentures. • 3. Short term finance: Raised by trade credit, bank credit, installment.
  • 16. Risk • Risk means possibility of loss likely to occur due to some unforeseen events such as theft, fire, flood, cyclones, earthquakes, the loss arises due to risks can be protected through insurance contracts. • Marketing risks are of four types: • 1. Economic Risks: arise due to changes in market economic conditions. • A) Time risk: arise due to time gap between purchase and sell commodity. • B) Place risk: difference in price of same commodity at different place
  • 17. • C) Risk of changes in demand: These days goods are produced in anticipation of demand. If the demand does not come up to expectation of the producer at the time of the marketing of the product the profit of the producer may be reduced. • D) Risk of competition: A producer and a merchant have both to face risk of losing a demand of its product due to activities of its competitors. • Natural Risk: Arise due to natural forces fire, flood, storm, earthquake, lightening. • Human risk: risk arise due to social hazard, pilferage, manmade factors, change in protocol of company.
  • 18. • Political Risk: These risk arise by changes in government and its policies, the change made by government in taxation, licensing, labor laws, industrial policies, • The above risk can be reduced by • The business can be insured against natural calamities risks and human risks. • The industrial machinery can be thoroughly examined before operation in order to prevent the accident. • The labor problems can be solved immediately on priority to avoid any loss in future • Market research should be done carefully.
  • 19. Feed back information Feedback information needed for proper running of business. The management collects information regarding demand supply, latest trend of market , package size There are two sources from which the information can be collected. 1) Internal Sources: Statistics of sales turnover, advertising expenditure, transport cost 2) External Sources: these may be primary sources such as market information by salesmen , dealers , consumer. 3) The secondary sources trade press, trade association, published surveys.