Learn how to effectively adapt to the cloud, originally presented at AWS Vancouver Initiate Day on October 27, 2018.

2. © 2018, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
Ray Hession
AWS Public Sector, Government of Canada
September 27, 2018
The Third Pillar: Empowering People
to Effectively Adapt to the Cloud

6. Cloud Transformation Challenges
When it comes to cloud adoption, the
biggest challenge isn’t technology —
it’s the people and processes that
must change and adapt.”
People and Processes
“ 13 Biggest Challenges
When Moving Your
Business To The Cloud
- June 2017 article

7. The AWS Cloud Adoption Framework (CAF) helps
organizations understand how cloud adoption
transforms the way they work. It leverages our
experiences assisting organizations from every
segment and every geography with their
Cloud Adoption Journey.

8. The Six CAF Perspectives

9. Humans are affected by migration
 Migration decisions
impact careers
 Fear and ambiguity for
management and staff
 Resistance is natural

10. The Choice
Hire New Train Existing
Less expensive
Scalable
Faster
OR

11. But training is the tip of the iceberg
TRAINING
A holistic approach is required
MOTIVATION
Autonomy
Mastery
Purpose

12. STEP 1 – Acceptance
This is happening!

13. STEP 1 – Acceptance
Kübler-Ross Change Curve
Morale/Performance
Time
Create alignment
Denial
Over communicate
Frustration
Spark motivation
Depression
Develop capacityExperiment
(with the new way)
Share knowledge
Acceptance

14. STEP 2 – Training
AWS Technical Essentials course
Regions
Availability Zones
Points of Presence
Compute
VMs, Auto-scaling,
Load Balancing,
Containers, Virtual
Private Servers,
Batch Computing,
Cloud Functions,
Elastic GPUs, Edge
Computing
Storage
Object, Blocks, File,
Archivals,
Import/Export,
Exabyte-scale data
transfer
CDN
Databases
Relational,
NoSQL, Caching,
Migration,
PostgreSQL
compatible
Networking
VPC, DX, DNS
Identity
Management
Key Management
& Storage
Monitoring
& Logs
Configuration
Compliance
Web Application
Firewall
Assessment
& Reporting
Resource &
Usage Auditing
Access Control
Account
Grouping
DDOS Protection Monitoring
Manage
Resources
Resource
Templates
Configuration
Tracking
Server
Management
Service
Catalogue
INFRASTRUCTURE CORE SERVICES SECURITY & COMPLIANCE MANAGEMENT TOOLS
A broad perspective on AWS foundations

15. STEP 3 – Safe hands-on time
“There is no compression algorithm for
experience.”
Andy Jassy, AWS CEO

16. STEP 4 – Two-pizza team
What’s a two-pizza team?
“If you can’t feed a team with two
pizzas, then the team is too large.”
- Jeff Bezos

17. STEP 4 – Two-pizza team
Product Manager
“Swiss Army Knife” initially taking on
all functions of the Cloud Business
Office (CBO). Works directly with
the business and / or development
teams to generate and prioritize
backlog of what cloud services need
to be delivered to support first mover
applications.

18. STEP 4 – Two-pizza team
Lead Architect
Accountable for overall cloud
technical architecture; partners with
Product Manager to translate
customer requirements into
technical deliverables; establishes
technical direction; does technical
delivery as well.

19. STEP 4 – Two-pizza team
Infrastructure Engineers
Provide integrations with corporate
datacenters, shared cloud
infrastructure services; works on
engineering and continuous
improvement of infrastructure
stacks, templates, images, and
other artifacts.
Leadership

20. STEP 4 – Two-pizza team
Security Engineers
Provide standardized offerings to
facilitate ongoing security and
compliance within application stacks
and the cloud environment overall;
integrates security standards and
controls products and offerings.
LeadershipInfrastructure

21. STEP 4 – Two-pizza team
Operations Engineers
Provide outcomes to facilitate the
deployment of applications on
infrastructure stacks; artifact/code
repositories, upgrades, patching.
Also responsible for operational
health: metrics, logging, alerting,
inventory, capacity, and billing/tag
management.
LeadershipInfrastructure Security

22. STEP 4 – Two-pizza team
Application Engineers
Representatives of the first-mover
application teams. Work closely with
the Tiger Team to provide the voice
of the customer as cloud services
are being developed.LeadershipInfrastructure Security
Operations

23. STEP 4 – Two-pizza team
LeadershipInfrastructure Security
Operations
Application
Achieve speed and agility
with two-pizza teams,
while retaining reporting
structures
Teams of 8 to 10

24. STEP 5 – Bring in experts
 Pair program with the partner
 Aim for self-sufficiency
NEEDS UPDATED SLIDE FOR PARTNERS

25. STEP 6 – Make it real
Create your two-
pizza team
Build your
product
Launch and
support your
product

26. STEP 7 – Scale the learning by splitting teams
LeadershipInfrastructure Security
Operations
Application
Teams of 8 to 10
Cross functional teams
combine experts and
novices

27. STEP 8 – Scale beyond the two-pizza teams
Cloud Services or Cloud Centre of Excellence
Cloud Centre of Excellence (CCoE)
OperationsInfrastructure Security
Cloud Engineering
Enterprise
Architecture
Governance
Training and
Engagement
Cloud Business office
Organizational
Change
Management
Finance

28. STEP 9 – Certification
Critical mass: reach 10% certified
10%

29. KNOWLEDGE
Training
Hands-on time
Make it real
Certification
Scaling Certification
SUPPORT
Acceptance
Bring in experts
Recognize and reward
Take the challenge
STRUCTURE
Two-pizza team
Scale learning by splitting teams
Create unifying job family portfolio
Start the process: Organize and plan

30. Join us for our first-ever Amazon Web Services Summit
in Ottawa on October 29, 2018
15 sessions featuring various
management and technical
topics
Connect with AWS & our
Canadian public sector partners
in the Solutions Expo
Meet and mingle with other public
sector customers from government,
education, and nonprofits
Register today!
aws.amazon.com/summits/ottawa-public-sector

31. We value your feedback!
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AWS Public Sector Summit survey.
Survey will be emailed 24-48 hours following event.

32. Thank you