Closing the Skills Gap and Building a Culture of Continuous Learning

© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.S U M M I T
Closing the Skills Gap and Building
a Culture of Continuous Learning
Attila Lengyel
Training Manager
AWS

Why are you moving to the cloud?
Infrastructure cost
savings/avoidance from
moving to the cloud
Efficiency improvement
by function on a task-
by-task basis
Benefit of improving
SLAs and reducing
unplanned outage
Deploying new features/
applications faster and
reducing errors
Launch of new
products 75% faster
(Unilever)
Critical workloads run in
multiple AZs and
Regions (Expedia)
50%+ reduction in
TCO (GE)
Over 500 hours per year
of server configuration
time saved (Sage)
Cloud Value Framework
Cost Savings
(TCO)
Staff
Productivity
Operational
Resilience
Business
Agility

Merck
Industry leaders partner with AWS

Best Practices Ensure Cloud Success
Establish a new operating model
Embrace cloud as a corporate-wide initiative
Close the skill gap early

Prepare your teams for the new paradigm
• Closing the cloud skills gap
• Programs to attract, retain, and
develop teams
• Manage the impact of business,
structural, and cultural changes
• Empower developers and self-
service efficiencies for faster
innovation
PEOPLE
AWS Cloud Adoption Framework

New operating model
Business
Technical
• Agile micro-architecture
• Full-lifecycle accountability
• Two pizza product teams
Work backwards
from customers
Work backwards
from customers
Establish a culture of innovation – break walls between business and product teams
• Large and slow teams
• Distributed accountability
• Activity-based teams
• Centralized decision-making
• Capital planning model
• No visibility to utilization
• Decentralized decision-making
• Pay-as-you-go expenses
• Responsible for optimization

Customer success story
"Cloud training shows IT
professionals, managers, and
executives a new paradigm.
Everyone needs to understand what
cloud services (and tools) exist.“
– Peter Loeffler
Head of Innovation and Industry Affairs
Siemens

Awareness
Desire
Knowledge
Ability
Reinforcement
Corporate-wide initiative
ADKAR Model, Hiatt, J. M. & Creasey, T. J. Change management: The people side of change. Prosci.
The need to change
Support and take part in change
How to change
Implement the change
Sustain the change

“We wanted to make sure that our teams
had enough knowledge to know how to
best make use of AWS in an efficient way,
not just from a cost perspective, but also
from using the right features in the right
place at the right time.”
– Alan Williams
Enterprise Architect
Autodesk

Skills gap is impacting your enterprise
Source: 2018 Global Knowledge IT Skills and Salary Report
The Cloud Skills Gap

Formal training programs develop skills

Training improves employee satisfaction

“To those organizations who are
planning to adopt the cloud, I strongly
recommend that you start with a small
core team, work closely with AWS to do
skills assessment, and identify courses
for your employees to attend.”
- Clara Lee Hui Theng
Head of Technology & Operations
RHB Bank

Offerings working in concert
Term 1 Term 2 Term 3
Architecture
Security
Developer
Operations
Specialist
AWS Training
and Certification
Additional
engagement
Solutions Architect
Led Days
AWS Events
Corporate
Communications
Internal Communities
of Practice
AWS Support Enterprise
Solution
Professional
Services Technology

Goal
Harness cloud technology to
accelerate business
Move faster, change quicker,
increase efficiency and resiliency
Upskill employees for the future
Outcome
Faster meeting of customer needs
Measurable increase in developer
productivity
Increase in employee satisfaction
400+ AWS Certified; ~7% of all AWS
Certified individuals in Australia and New
Zealand are at NAB
Hear more: https://www.youtube.com/watch?v=nvPm-NM-WUg
National Australia Bank
Strategy
Creation of an “Cloud Guild” for
business-wide training and
enablement
4000+ trained in-person
800+ digital courses taken
Incorporation of AWS Training and
Certification into career
development plans
Invited technology and consulting
partners to upskill as part of the
training program

Customer success stories
“The battle for technology talent
is fierce, and we’re taking action.
We want to create opportunities
for our people who want to learn
new skills and grow their career in
technology—and we want the
top talent in the industry to come
and join us.”
- Patrick Wright
Chief Technology & Operations Officer
National Australia Bank

Classroom Training
In-person and virtual training
from instructors who teach your
team in a hands-on learning
environment
Get Started with AWS Training and Certification
Digital Training
Free, on-demand courses so
your team can learn about the
latest services when and where
it’s convenient
AWS Certification
Identify skilled professionals and
cultivate technical skills of
employees to lead cloud
initiatives
Developed by the experts at AWS

AWS Classroom Training
Architecting on AWS
© 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.1
Course Description
The Architecting on AWS course will enable you to design scalable, elastic, secure,
and highly available applications on AWS. In this course, we cover architecture
patterns for common solutions running on AWS, including Web Applications,
Batch Processing, and hosting internal IT Applications.
Course Objectives
This course is designed to teach you how to:
• Employ architecture patterns for common solutions on
AWS: Web Applications, Batch Processing, and hosting
internal IT Applications
• Leverage design components and capabilities for scalability
and elasticity and high availability
• Design for security, authentication, and authorization with
AWS
• Identify migration paths to the cloud
• Design for cost optimization
Intended Audience
This course is intended for:
• Individuals who are responsible for designing cloud
infrastructure and reference architectures
• Systems Engineers and Developers who are responsible for
designing and implementing architectures on AWS
Prerequisites
We recommend that attendees of this course have:
• Attended AWS Essentials or have equivalent experience
• Working knowledge of distributed systems
• Familiarity with general networking concepts
• Working knowledge of multi-tier architectures
• Familiarity with cloud computing concepts
Delivery Method
This course will be delivered through a mix of:
• Instructor-Led Training (ILT)
• Hands-on Labs
Hands-on Activity
This course allows you to test new skills and apply knowledge to your
working environment through a variety of practical exercises.
Duration: 3 Days
Course Outline
This course will cover the following
concepts on each day:
Day 1 • Knowledge Check
• Architecting in the Cloud
• Security and Compliance
• Amazon Virtual Private
Cloud (VPC)
• Identity, Authorization,
and Authentication
Day 2 • Overview of Services for
Web Applications
• Elasticity, Scalability, and
Bootstrapping
• Data Storage Scaling
• Applied Concepts: Web
Application Architecture
Day 3 • Overview of Application
Services
• Applied Concepts: Batch
Processing Reference
Architecture
• Designing for Cost
• Disaster Recovery and
High Availability
• Migrating Applications to
the AWS Cloud
Resources for enterprises
• Learning Needs Analysis assessment to identify skills gaps
• eBooks on private on-site and digital training
• eBook on employer branding
• Internal communications toolkit and creative templates
New tools to accelerate and scale your cloud journey

Enterprises close the skills gap

Best practices ensure cloud success
Establish a new operating model
Embrace cloud as a corporate-wide initiative
Close the skills gap early
Cloud Initiative
Business Objectives

Next steps
Meet with AWS Training and Certification; they will:
• Consult with you to understand your business objectives
• Plan a Learning Needs Analysis to identify skills gaps
• Build a recommended training and delivery plan
• Help you to effectively use the AWS Training and Certification enterprise resources
• Tune your training needs as business requirements change

Closing the Skills Gap and Building a Culture of Continuous Learning

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