AWS Summit Milano 2019 - AWS CAF come aiutare la tua azienda ad adottare con successo il Cloud AWS - Antonio Sglavo, Foundation Program manager, AWS

1. S U M M I T
Milan

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AWS Cloud Adoption Framework
Antonio Sglavo
Sr Business Developer Manager
AWS
Claudio Giagheddu
Professional Services Consultant
AWS
S e s s i o n I D
Leverage the cloud to achieve your desired business outcomes

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Each journey is unique
Overcoming challenges to achieve business outcomes
Different
compliance and
security needs
Different
risks
Different
workloads
Different
goals
Different
performance and
resilience needs
Different
legacies

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AWS Cloud Adoption Framework (CAF) value
Building a comprehensive approach to cloud
1. Align cloud strategy to business
outcomes
2. Deliver results through new cloud skills
and experiences
3. Execute your cloud initiatives
4. Realize your desired business outcomes

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AWS CAF overview
Helping define your approach to meet goals
Envision
Align technology
to business
Alignment
Identify stakeholders
and their concerns
Launch
Use AWS CAF to
develop workstreams
Realize value
Measure incremental
business value

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Executing AWS CAF perspectives
Business
 Align business and IT needs
 Map IT investments to business
results
Platform
 Provision cloud applications and
infrastructure
 Improve cloud services and
solutions
Governance
 Manage cloud investments
 Measure business outcomes
Operations
 Monitor and maintain system health
and reliability
 Observe cloud best practices
1 4
3 6
4
63
1
People
 Prioritize cloud-based
competencies
 Drive organizational readiness
2 Security
 Align security and compliance with
current requirements
 Manage access and authorization
5
2 5

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Prioritize business
outcomes/goals
Enabling
technologies
Identify
stakeholders
Envision: Process and outcomes
Define
success
metrics

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Envision: Objectives
 Visualize a successful process for
leveraging cloud
 Begin to recognize the steps you need
to take
 Identify the personnel responsible for
filling specific roles
 Have clear business outcomes that align
with overall organizational goals
 Identify technologies that enable you to
achieve those business outcomes
 Define the metrics to realize
measurable results and business value

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CAF Envisioning Workshop: Use case
• Goals:
o Water that is
good to drink
o Water there
when you need it
o Help customers
when they
struggle
o Protect local
environment
o Positive impact
on the local
Community
• Outcomes
o Reduce number of
complaints about
water quality
o Reduce number of
water leaks
o Improve response
time to fix water
leaks
o Reduce number of
pollution incidents
o Improve water
education in local
Community
• Stakeholders:
o Operations Mgr
o Infrastructure Mgr
o Quality control Mgr
o Sustainability,
environmental Mgr
o CRM Manager
o Marketing Mgr
o Communication Mgr
• KPIs
o # complaints about
water quality
o % water availability
o Speed to fix water
leaks
o # pollution
incidents
o # educated
customers

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CAF Envisioning Workshop: Use case
• Goals:
o Water that is good to drink
o Water there when you need it
o Help you if you struggle
o Protect local environment
o Positive impact on the local
Community
• Enabling Technologies
o IoT to integrate meter/sensor data
o Data aggregation to support
wholesales Analytics
o Machine Learning to drive data
insights and decisions

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Effectively manage
stakeholders’
expectations
Clearly define
stakeholders for each
business outcome
Actively address
questions and concerns
Alignment: Process and outcomes
Proactively identify
questions and concerns

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Alignment: Objectives
 Determine what leveraging cloud means
to your organization
 Understand how key stakeholders benefit
 Establish the best approach
 Drive clarity on what will be done and why
 Effectively manage stakeholders’
questions, concerns, and blockers
 Create an Action Plan to begin achieving
business outcomes and realizing value

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Deliver outcomesPrioritize projects Execute workstreams
Launch: Process and outcomes
Define workstreams

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Launch: Objectives
 Pilot the use of cloud-enabling
technologies
 Use metrics to measure progress
towards business outcomes
 Deliver outcomes to drive strategic
goals
 Conduct ongoing incremental value
checks to measure business impact

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AWS Landing Zone
AWS Landing Zone
The solution helps customers:
• Build a basic AWS environment in few hours
using automated deployment
• Implements starting account structure
(Organizations master, Shared Services,
Logging, & Security accounts)
• Set up “Account Vending Machine” that creates
new AWS accounts preconfigured with an
account security baseline and a predefined
network
• Set up initial security and governance controls
• Establish centralized logging

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Ensure business
outcomes meet
stakeholders’
expectations
Iterate to maximize
business value
Realize Value: Process and outcomes
Drive measurable
incremental value

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Realize Value: Objectives
 Deliver a mechanism to achieve
incremental value
 Leverage data and metrics to drive
business outcomes
 Continually ensure that business
outcomes are driving strategic goals

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CAF Alignment workshop
USE CASE

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Identify and classify
challenges
 A1: Identify challenges
 A2: Assign by
Perspective
 A3: Identify themes
Determine actions and
build consensus
 A4: Classify challenges
 A5: Create actions
 A6: Assign priorities
 A7: Determine next
steps
Begin your
cloud journey
 Finalize next steps
 Exit workshop with
Action Plan
Seven structured activities:
Transforming to a Cloud Environment

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Challenges, Themes, Actions, Priorities

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Challenges, Themes, Actions, Priorities

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Dependencies
Dependencies
Dependencies
Dependencies
Dependencies
Dependencies
Identify Roles, skills
and capabilities for
Cloud-based IT
Helen A
Review current support
model and identify
skills gaps and training
plans
Bob Z
Establish skills matrix
and track Cloud
certifications
Helen A
Engage training
partner to identify
suitable training plans
Bill G
Review how cloud
governance will
integrate into current
Governance Team
Bruce C
Review RACI Model
for Cloud Managed
Services and align to
wider Support RACI
George F
Agree priorities for
Interim Governance
Dashboard
Bruce C
Map out timelines and
adoption process for
initial cloud projects
James H
Establish patterns and
standardization for the
cloud
Julie B
Review patterns for
shared services /
Retail Integration
components
Julie B
Review stack delivery
mechanism
requirements for AWS-
MS
Bryan N
Review and investigate
networking architecture
designs
Jim W
Review SecOps and
Service Management
integration patterns
(Cross) Tim A
Review security
operations skills and
capabilities and identify
gaps
Tim A
Create and agree a
RACI model around
security operations
Alice H
Undertake a Security
Assessment to
determine control
framework
Eve E
Review end to end
authentication
mechanisms
Barb L
Identify BANK service
operations processes
and align to current
operations
Dan N
Identify Interim and
Target Operating
Model requirements
Bob B
SkillsProcessDependencies
Learn about reporting
services for billing
Brad X
Learn about to variable
cost models for IT
John A
Establish a process for
billing enquiries
Brad X
Establish process to
review Cloud funding
options within IT
Finance
John A
Identify
Communication
Strategy for cloud
adoption
Mark A
Establish process to
create Cloud
Evangelists
Helen A
Undertake Service
Catalog Immersion
Day
Geoff M
Review existing
operational multi-party
processes that cloud
will touch
Dan N

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CAF Workshop Roadmap
Day 1
AWS CAF Envisioning Workshop
Day 2
AWS CAF Alignment Workshop
Understand your desired outcomes,
how to measure success, and define
critical first steps
2 weeks of action
Address critical first steps
Agreement from core stakeholders
to move forward

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Summary
 Transforming your business
with cloud
 Leveraging cloud to increase
business value and reduce risk
 Executing each stage of AWS CAF:
Envision, Alignment, Launch, and
Realize Value
 Defining business outcomes for
each stage
 Next steps
S U M M I T

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Thank you!
S U M M I T © 2019, Amazon Web Services, Inc. or its affiliates. All rights reserved.