"The only real mistake is the one from which we learn nothing.” So how do we learn from system failures? This session will move beyond “blameless” postmortems and show how to use data to avoid and mitigate future failures. We will share the best practices for gathering systems-related data and people-related data. You will then learn how to apply the data to formulate actionable response plans and avoid repeating failures. This session is brought to you by AWS Summit New York City sponsor, Datadog."