Detail about how email works

1. ALL ABOUT E-MAILS

2. WHAT IS IT?
Email or e-mail is short for electronic mail.
It’s a modern method of:
transmitting data, text files, digital photos, and
audio and video files from one computer to
another over the internet.

3. SOME HISTORY...
During the 1960s and 1970s many companies in
the United States used email facilities on their
systems.
This enabled users of terminals attached to
those systems to send messages to each other.
That was even before the internet was invented!

4. How E-mail Works

5. Easy and fast to use and access
Easy and fast to use and access
Interactive between programs
Interactive between programs
Available world wide
Available world wide
InexpensiveInexpensive
WHY E-MAIL

6. SENDING MESS GES
Email users create and send messages from
individual computers using commercial programs:
To send the message, the user has to specify the
addresses. Messages to more than one recipient
are called broadcasting.

7. Problems in E-mail communication
Receiver’s complaints
• use of informal language
• receive same message from different source
• clarity
• grammar , spelling
• Impression

8.  Sender’s complaints
•No standard format and structure
•Hard to judge amount of information
•Receiver is not known

9.  WRITING EFFECTIVE E-MAIL
•Provide context
•Provide an information subject line
•Organize the content
•Understand the degree of informality
•Use appropriate tone and style
•Understand receiver’s profile
•Limit email to one screen , if possible
•Proofread
•Netiquette

10. E-MAIL ETIQUETTE
•CASE OF LETTERS
•SPACE BETWEEN LINES
•Sensitive message should not be forwarded
•Limit emotions
•Use a signature block or line
•Act on e-mail promptly
•Answer all queries
•Avoid attaching unnecessary files
•Try and use gender neutral language
•Read and reread before sending

12. THANK YOU
PRESENTED BY:
AMAN KUMAR
CSE-1st
YEAR