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Contact
alphonsojefferson@msn.com
407-376-2541 (Mobile)
alphonsojefferson@msn.com
www.linkedin.com/in/
alphonsojefferson (LinkedIn)
alphonsojeffersonjr.co (Personal)
Top Skills
Leadership Development
Strategic Planning
Budgets
Certifications
FRA - Redevelopment Administrator
Managing Organizational Change for
Managers
Business Process Improvement
Managing High Potentials
Certified Professional in Human
Resources, HRCI (expired)
Honors-Awards
The Awards of Excellence, Broward
Municipal Services District Semi-
Annual Reports
The Awards of Excellence, Yellow
Dot Campaign
Achievement Award, Broward
Municipal Services District
Community Recovery Aides Program
Achievement Award, Transit
Transitional Employment Pilot
Program
Florida Sterling Award for
Performance Excellence
Publications
Entrepreneurship Programs Are
Preparing Students to Become
Pioneers
The Difference Between Business &
Entrepreneurship
Avoiding Burnout in a Volunteer Role
Alphonso Jefferson, Jr.
Alphonso Jefferson, Jr., MBA, LSSGB, FRA, DDI, ICMA-CM, is a
Navy Veteran and Experienced Administrator.
Fort Lauderdale
Summary
CAREER SUMMARY
Alphonso Jefferson, Jr. is a Navy veteran with experience in
managing a portfolio of high-level projects. He has over 31 years in
private and public service areas. Throughout his career to include
military, Alphonso has always been a leader that has developed high
performing individuals.
His military career started from an enlisted individual that rose to
rank of Lieutenant in the Supply Corps. In June 2008, he retired from
military service after being deployed to Afghanistan in support of
Operation Enduring Freedom.
Alphonso Jefferson, Jr. maintains certifications in multiple disciplines.
He is a strategic minded professional with critical thinking skills.
His strategic approach to projects has led to the creation of high
performing teams, implementation of complex solutions to problems
and revitalization of communities. As a high performer, Alphonso
Jefferson, Jr., is in involved in projects that that have a direct impact
to residents and customers. Although Alphonso has been involved
in large complex organizations, he understands the impact and
direct connection that smaller organizations have with residents and
customers. He values these connections and finds ways to connect
directly with residents and customers on resolving their issues.
Certifications:
 Certified Development Dimensions International Facilitator,
Leadership
 Certified AchieveGlobal Facilitator, Leadership and Customer
Service
 Lean Six Sigma Certified Green Belt, Villanova University
 Certified Professional in Human Resources, HRCI
Certified Florida Redevelopment Professional, Florida
Redevelopment Association
  Page 1 of 11
   
Top 10 tips for Starting Out in
Basketball
What Is the Importance of Sports in
Our Lives?
Specialties:
Leadership development
Critical thinking
Financial management/analysis
Strategic communication
Project management
Workforce strategies development
Budget development/management
Strategic and operational planning/management
Capital/facility planning
Supply chain/logistical management
Process and performance management/improvement
Human resources and change management
Business analysis/consulting
Contracting/procurement management
Contract negotiation
Program Design/Evaluation
Experience
St. Lucie County Board of County Commissioners
Deputy County Administrator
June 2020 - Present (3 months)
Fort Pierce, Florida, United States
County Administration executive with the responsibility in the execution of
policies and procedures for a full-service county governmental entity with
human services, airport and port operations, public transit, public works
and jail functions in support of 813 employee operation and $544M budget.
Appointed by and directly reports to the County Administrator. Directly
lead the following areas with total employee count of 432 – Community
Services (Human Services, Housing, Veteran Services and Transportation
Services), Facilities and Construction Management, Library Services, Mosquito
Control, Coastal Management, Office of Management and Budget (Budget,
Capital and Debt Management, Innovation and Performance Management,
Grants Management and Purchasing), Parks and Recreation and Public
Safety (911 Emergency System, Emergency Management, Animal Safety,
Service and Protection, and Marine Safety). Oversight of agency budget
development, coordination and administration is a key responsibility, including
  Page 2 of 11
   
both operations and capital budgets. Duties also include performing research,
conducting a variety of special studies, and implementing administrative
policies. St. Lucie County is the 20th largest county in the State of Florida with
5 single member districts.
RISELLC.co
Founder and Managing Director
October 2019 - Present (11 months)
Port St Lucie, Florida, United States
RESILIENT, INNOVATIVE, SUSTAINABLE ENTERPRISES (RISE) is a
multifaceted and small business company that specializes in business
management, strategic business solutions and government services. In
addition, RISE is an independent distributor of Shaklee products and financial
items through Primerica.
The most important part of our work is to understand what you want out of your
business, government individual well being and financial health. Our services
allow for increased productivity, accountability, effectiveness, efficiencies,
financial health and well being.
Broward County Board of County Commissioners
Assistant County Administrator/Assistant To County Administrator -
County Administration
April 2012 - June 2020 (8 years 3 months)
Assist the County Administrator in the execution of policies and procedures for
a full service county governmental entity with human services, airport and port
operations, mass transit, public works and jail functions in support of 6,000 +
employee operation and $4.2B budget.
This is high level professional position that reports directly to the County
Administrator and serves as the primary liaison to the Office of Management
and Budget, Regional Communications and Technology, Public Works,
Emergency Management, Unincorporated Area (13.18 square miles with a
population of 15,506), Judiciary, the Sheriff, the State Attorney, the Public
Defender, the Supervisor of Elections and the Property Appraiser. Together
these agencies comprise more than 50% of the County’s operating budget.
Oversight of agency budget development, coordination and administration is a
key responsibility, including both operations and capital budgets.
  Page 3 of 11
   
Duties also include performing research, conducting a variety of special
studies and implementing administrative policies. Functions also include the
coordination of the funding program and bid solicitation process in support
a $300M County Courthouse building program and countywide dispatch
services. Broward County is the 2nd largest county in the State of Florida with
9 single member districts.
University of Phoenix
Faculty Member - Certified
July 2009 - April 2018 (8 years 10 months)
Serve as an online instructor for a course entitled Critical Thinking. Students
are given the opportunity to analyze and discuss various types of media
to determine which sources provide the most reliable information. Topics
addressed include the relationship between critical thinking and clear writing,
credibility of sources, rhetorical devices, fallacies, unclear or misleading
language, and the characteristics of various types of arguments.
Brevard County Government
Director, Office of Strategic Management and Budget
March 2010 - April 2012 (2 years 2 months)
Provided leadership and direction in strategic managment, budget and
financial management for a $1.2B county governmental entity that is 10th
largest in the State of Florida with 5 single member districts. Responsibilities
include strategic, budgeting, performance measurement, and operational
planning for a full service county governmental entity with human services,
airport, mass transit, public works, and jail functions in support of a 2,700
employee operation.
Achievements:
 Updated budget and financial policies to better reflect direction by the Board
of County Commissioners and eliminate redundancy.
 Assisted reducing debt obligations and defeasing over $41M in bonds.
 Assisted in the organization receiving favorable bond ratings for all three
rating agencies.
 Developed the first strategy map to communicate the strategic framework of
the organization, and refined organizational performance measures.
 Refined the capital improvement process to focus on capital planning and
the development of a five-year capital plan.
 Led the refinement of the budget development process to include public
engagement and the streamlining of processes.
  Page 4 of 11
   
 Led the development of a performance management system to include
instituting a balance scorecard system to better communicate the success of
the organization.
 Enhanced the monitoring and reporting of financial information to better
communicate financial information on a daily, weekly, monthly and quarterly
basis.
 Implemented a financial forecasting model to review financial impacts over a
multi-year.
 Developed solutions to address budget shortfalls the range from $9.0M to
$30.0M.
 Served as a member on labor negotiation teams for contract negotiations
with IAFF and LIUNA.
 Presented a $1.2B dollar budget to the Board of County Commissioners,
citizen groups, media and other stakeholders.
 Served as Chairman of the Deferred Compensation Investment Committee
with total plan assets of $61M for 1,900 employees
Valencia College
Adjunct Instructor
July 2009 - April 2012 (2 years 10 months)
Certified DDI and AchieveGlobal Instructor with a focus on delivering
Leadership Development and Customer Service trainings to corporate clients.
Orange County Clerk of Court
6 years 10 months
Administrator
March 2006 - March 2010 (4 years 1 month)
Provided leadership and direction to 43 employees in developing and
managing a $47M annual operating and capital budget, processing of $222M
in cash receipts, purchasing, implementing operational and performance
excellence initiatives, developing workforce management strategies for a 600
employee operation, and facilitating strategic, performance measurement,
financial and operational planning.
Achievements:
 Developed collection strategy resulting in an additional $14.0M of revenue at
a ROI of 183%.
 Initiated partnerships with private agency to process over $2.5M in cash
receipts at no cost and savings to the Clerk’s Office.
  Page 5 of 11
   
 Implemented new revenue recovery approach resulting in of $2.5M in
additional revenue in the first year.
 Led process improvements and cost savings efforts resulting in more than
$10.2M in direct savings to date.
 Developed organization’s first documented strategic plan, strategy map and
performance measurement system.
 Developed, implemented and evaluated methods to address a $6.8M to
$8.0M revenue shortfall.
 Worked directly with local/state officials, judicial and citizen groups to resolve
financial, process and customer service problems.
 Presented budget to the CCOC Executive and Finance Committee for
approval, and established open government website.
 Spearheaded green sustainability initiative with a goal on reducing 1.3M
carbon footprint by 10% each year.
 Negotiated contracts for performance and technology systems, office
supplies, and third party vendors.
 Planned and directed human resources management activities to
maximize the strategic use of human resources to include payroll, employee
relations, benefits administration, compensation, risk management, training/
development, and recruitment/ retention.
Director of Financial Services
June 2003 - March 2006 (2 years 10 months)
Provided leadership and direction to 25 employees in developing and
managing a $40M annual operating and capital budget, processing over
$200M in cash receipts, policy/procedures, financial management, analysis
and planning, budgeting and forecasting, and developing workforce
management strategies for a 553 employee operation.
Achievements:
 Implemented e-payment services to gain efficiencies that resulted in savings
of $1.45 to $1.75 per financial transaction.
 Worked with judicial system stakeholders to include the local/state officials
on the implementation of Revision 7 to Article V.
 Presented budget to Executive and Finance Committee for approval.
 Developed cash handling/procurement policies to ensure proper
procurement, and handling over $200M in cash receipts.
 Redesigned revenue recovery process to increase collections by 97%, and
established performance measures.
  Page 6 of 11
   
 Negotiated and implemented point-of-sale and electronic portals to process
payments of over $200M in cash receipts.
US Navy
Retired Reserves Supply/Logistic Officer - Lieutenant
June 1988 - July 2008 (20 years 2 months)
Provided leadership, guidance and direction to 50 unit members in
procurement, supply chain management, inventory, and financial management
to support efforts of the Navy’s Sailors, ships, squadrons, submarines, and
shore stations across the globe. Procured and managed inventories in excess
of $2B and provided financial strategies to utilize resources in a cost effective
manner. This worldwide effort required strong leadership, organization,
strategic planning skills, understanding of supply chain management systems,
and experience in intergovernmental coordination and public affairs.
Achievements:
 Recalled to active duty in support of Operation Enduring Freedom in 2007.
Served as Logistic Officer and worked with Afghanistan vendors in the
procurement and transportation of construction materials to military basis
throughout the country.
 Served as Strategic Communication Officer/Public Affairs for the Center for
Security Forces for approximately one (1) year.
 Worked directly with media in communicating activities of Navy projects to
the community, and wrote and published articles on activities of the Center for
Security Forces to highlight activities for the organization.
 Developed media packages to provide information to the media and
communicate activities to the community.
 Coordinated with local community college in Norfolk, VA in offering a degree
in Homeland Security.
 Trained unit members on logistical, financial and inventory management and
transportation matters.
 Provided financial management, cost containment and inventory strategies.
 Worked closely with partners to ensure an effective delivery of services and
products by using supply chain management techniques.
 Led and directed organizational development activities to ensure the efficient
and effective use of resources.
Orange County Government
7 years 3 months
Assistant to the Director
  Page 7 of 11
   
February 2000 - June 2003 (3 years 5 months)
Growth Management Department
Provided leadership and direction to 3 employees in developing and managing
a $100M annual operating and capital budget, financial management and
analysis, budget and forecasting, developing workforce management
strategies for a 400 employee operation, and strategic, financial and
operational planning to support Building Safety, Planning, Code Enforcement,
Animal Services, Environmental Protection, Housing & Community
Development and Zoning Divisions. Assumed responsibilities of Deputy
Department Director from 6/2000 – 11/2000.
Achievements:
 Planned and directed human resources management activities to
maximize the strategic use of human resources to include payroll, employee
relations, benefits administration, compensation, risk management, training/
development, and recruitment/ retention.
 Implemented $3.1M financial and expenditure plan for the Lake Apopka
Restoration Act grant to address economic issues, and serve as point-of-
contact on media inquires.
 Worked with community non-profit groups in executing economic
development initiatives for grant funds. Updated Mayor and commissioners on
progress of program.
 Worked on Capital Improvement Element (CIE) to ensure alignment with
Comprehensive Plan.
 Optimized financial condition of agency by identifying over $2.0M in
additional revenue and $1.0M in cost savings for Department.
 Worked with the Enterprise Zones (EZ) and Community Redevelopment
Agencies (CRA) along with the Planning Division.
 Presented financial strategies to the Construction Council, Home Builder’s
Association, and Building Code and Adjustment Board.
 Presented budget to the Board of County Commissioners highlighting
strategies, funding and challenges.
 Managed citizen task forces in implementing Holden Heights economic
redevelopment and County Public Notification Criteria.
 Led and directed organizational development and process improvement
activities.
Public Works Administrator
January 1998 - February 2000 (2 years 2 months)
Public Works Department
  Page 8 of 11
   
Provided leadership and direction to 12 employees in developing and
managing a $300M annual operating and $300M capital budget, financial
management and analysis, budgeting and forecasting, developing workforce
management strategies for a 584 employee operation, and strategic,
financial and operational planning to support Roads & Drainage, Stormwater
Management, Traffic Engineering, Development Engineering, Highway
Construction, Engineering, and Transportation Planning Divisions.
Achievements:
 Developed a ten-year (10) financial plan (revenue and expenditures) to fund
$200M in major transportation projects.
 Managed over $300M capital improvement program and presented financial
outlook report to executive leadership.
 Presented budget to executive leadership communicating strategy, funding
and challenges.
 Worked on Capital Improvement Element (CIE) to ensure alignment with
Comprehensive Plan.
 Worked on Concurrency Management Issues with the Engineering, Traffic
Engineering and Highway Construction divisions.
 Served on Impact Fee and Concurrency Management Committees to
address funding and concerns by developers.
 Tracked and reported all reimbursable expenditures associated with
emergency situations to FEMA.
 Led and directed organizational development and process improvement
activities.
Capital Improvements Coordinator / Sr. Mgmt & Budget Analyst
April 1996 - January 1998 (1 year 10 months)
Office of Management and Budget
Provided leadership and direction to 3 employees in developing, analyzing
and managing various departments for an overall budget total of $1.7B
and a capital budget of $500M in a 9,000 employee operation. Served as
Orange County’s Capital Improvement Coordinator with responsibilities in
managing and developing a $500M capital improvement budget and plan,
intergovernmental coordination, public affairs, policy development, project
management, communications, planning and administrative functions to
achieve the established vision, mission and goals of the organization.
Achievements:
  Page 9 of 11
   
 Created, coordinated and implemented polices regarding the use of over
$1.0M in Community Funds on an annual basis.
 Worked with elected officials and legislative staff in the disseminating
information to the community and execution of community projects. Provided
program status reports to the Mayor and county commissioners.
 Worked directly with neighborhood organizations in the implementation of
community funds.
 Developed policies to manage capital projects and to provide direction on
forecasting and executing projects.
 Worked on Capital Improvement Element (CIE) to ensure alignment with
Comprehensive Plan.
 Tracked and reported all reimbursable expenditures associated with
emergency situations to FEMA.
 Led and directed organizational development and process improvement
activities.
SeaWorld Parks & Entertainment
Productivity/Business Analyst
April 1992 - April 1996 (4 years 1 month)
Provided leadership, guidance and direction to business units in developing,
analyzing and managing a $500M annual budget in support of a 2,000
employee operation.
Achievements:
 Analyzed theme park activity to identify cost containment and revenue
enhancement opportunities.
 Developed polices, procedures and tools regarding the implementation of
Total Quality Management program.
 Developed and monitored workforce, and presented the labor budget to
corporate headquarters.
 Conducted labor, process, productivity and time studies to analyze
department workflow systems and identify efficiencies.
Education
University of Phoenix
Master of Business Administration (M.B.A.), Business
Administration · (1998 - 2000)
University of Central Florida
  Page 10 of 11
   
Bachelor of Science, Business Administration · (1990 - 1994)
Villanova University
Online Course - Lean Six Sigma Green Belt Certification, Business Process
Improvement · (2009 - 2009)
Rollins College
Certification, Executive Leadership Certification · (2008 - 2009)
Valencia College
Associate of Arts, General Studies · (1988 - 1990)
  Page 11 of 11

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Alphonso Jefferson's Profile from Linkedin

  • 1.     Contact alphonsojefferson@msn.com 407-376-2541 (Mobile) alphonsojefferson@msn.com www.linkedin.com/in/ alphonsojefferson (LinkedIn) alphonsojeffersonjr.co (Personal) Top Skills Leadership Development Strategic Planning Budgets Certifications FRA - Redevelopment Administrator Managing Organizational Change for Managers Business Process Improvement Managing High Potentials Certified Professional in Human Resources, HRCI (expired) Honors-Awards The Awards of Excellence, Broward Municipal Services District Semi- Annual Reports The Awards of Excellence, Yellow Dot Campaign Achievement Award, Broward Municipal Services District Community Recovery Aides Program Achievement Award, Transit Transitional Employment Pilot Program Florida Sterling Award for Performance Excellence Publications Entrepreneurship Programs Are Preparing Students to Become Pioneers The Difference Between Business & Entrepreneurship Avoiding Burnout in a Volunteer Role Alphonso Jefferson, Jr. Alphonso Jefferson, Jr., MBA, LSSGB, FRA, DDI, ICMA-CM, is a Navy Veteran and Experienced Administrator. Fort Lauderdale Summary CAREER SUMMARY Alphonso Jefferson, Jr. is a Navy veteran with experience in managing a portfolio of high-level projects. He has over 31 years in private and public service areas. Throughout his career to include military, Alphonso has always been a leader that has developed high performing individuals. His military career started from an enlisted individual that rose to rank of Lieutenant in the Supply Corps. In June 2008, he retired from military service after being deployed to Afghanistan in support of Operation Enduring Freedom. Alphonso Jefferson, Jr. maintains certifications in multiple disciplines. He is a strategic minded professional with critical thinking skills. His strategic approach to projects has led to the creation of high performing teams, implementation of complex solutions to problems and revitalization of communities. As a high performer, Alphonso Jefferson, Jr., is in involved in projects that that have a direct impact to residents and customers. Although Alphonso has been involved in large complex organizations, he understands the impact and direct connection that smaller organizations have with residents and customers. He values these connections and finds ways to connect directly with residents and customers on resolving their issues. Certifications:  Certified Development Dimensions International Facilitator, Leadership  Certified AchieveGlobal Facilitator, Leadership and Customer Service  Lean Six Sigma Certified Green Belt, Villanova University  Certified Professional in Human Resources, HRCI Certified Florida Redevelopment Professional, Florida Redevelopment Association   Page 1 of 11
  • 2.     Top 10 tips for Starting Out in Basketball What Is the Importance of Sports in Our Lives? Specialties: Leadership development Critical thinking Financial management/analysis Strategic communication Project management Workforce strategies development Budget development/management Strategic and operational planning/management Capital/facility planning Supply chain/logistical management Process and performance management/improvement Human resources and change management Business analysis/consulting Contracting/procurement management Contract negotiation Program Design/Evaluation Experience St. Lucie County Board of County Commissioners Deputy County Administrator June 2020 - Present (3 months) Fort Pierce, Florida, United States County Administration executive with the responsibility in the execution of policies and procedures for a full-service county governmental entity with human services, airport and port operations, public transit, public works and jail functions in support of 813 employee operation and $544M budget. Appointed by and directly reports to the County Administrator. Directly lead the following areas with total employee count of 432 – Community Services (Human Services, Housing, Veteran Services and Transportation Services), Facilities and Construction Management, Library Services, Mosquito Control, Coastal Management, Office of Management and Budget (Budget, Capital and Debt Management, Innovation and Performance Management, Grants Management and Purchasing), Parks and Recreation and Public Safety (911 Emergency System, Emergency Management, Animal Safety, Service and Protection, and Marine Safety). Oversight of agency budget development, coordination and administration is a key responsibility, including   Page 2 of 11
  • 3.     both operations and capital budgets. Duties also include performing research, conducting a variety of special studies, and implementing administrative policies. St. Lucie County is the 20th largest county in the State of Florida with 5 single member districts. RISELLC.co Founder and Managing Director October 2019 - Present (11 months) Port St Lucie, Florida, United States RESILIENT, INNOVATIVE, SUSTAINABLE ENTERPRISES (RISE) is a multifaceted and small business company that specializes in business management, strategic business solutions and government services. In addition, RISE is an independent distributor of Shaklee products and financial items through Primerica. The most important part of our work is to understand what you want out of your business, government individual well being and financial health. Our services allow for increased productivity, accountability, effectiveness, efficiencies, financial health and well being. Broward County Board of County Commissioners Assistant County Administrator/Assistant To County Administrator - County Administration April 2012 - June 2020 (8 years 3 months) Assist the County Administrator in the execution of policies and procedures for a full service county governmental entity with human services, airport and port operations, mass transit, public works and jail functions in support of 6,000 + employee operation and $4.2B budget. This is high level professional position that reports directly to the County Administrator and serves as the primary liaison to the Office of Management and Budget, Regional Communications and Technology, Public Works, Emergency Management, Unincorporated Area (13.18 square miles with a population of 15,506), Judiciary, the Sheriff, the State Attorney, the Public Defender, the Supervisor of Elections and the Property Appraiser. Together these agencies comprise more than 50% of the County’s operating budget. Oversight of agency budget development, coordination and administration is a key responsibility, including both operations and capital budgets.   Page 3 of 11
  • 4.     Duties also include performing research, conducting a variety of special studies and implementing administrative policies. Functions also include the coordination of the funding program and bid solicitation process in support a $300M County Courthouse building program and countywide dispatch services. Broward County is the 2nd largest county in the State of Florida with 9 single member districts. University of Phoenix Faculty Member - Certified July 2009 - April 2018 (8 years 10 months) Serve as an online instructor for a course entitled Critical Thinking. Students are given the opportunity to analyze and discuss various types of media to determine which sources provide the most reliable information. Topics addressed include the relationship between critical thinking and clear writing, credibility of sources, rhetorical devices, fallacies, unclear or misleading language, and the characteristics of various types of arguments. Brevard County Government Director, Office of Strategic Management and Budget March 2010 - April 2012 (2 years 2 months) Provided leadership and direction in strategic managment, budget and financial management for a $1.2B county governmental entity that is 10th largest in the State of Florida with 5 single member districts. Responsibilities include strategic, budgeting, performance measurement, and operational planning for a full service county governmental entity with human services, airport, mass transit, public works, and jail functions in support of a 2,700 employee operation. Achievements:  Updated budget and financial policies to better reflect direction by the Board of County Commissioners and eliminate redundancy.  Assisted reducing debt obligations and defeasing over $41M in bonds.  Assisted in the organization receiving favorable bond ratings for all three rating agencies.  Developed the first strategy map to communicate the strategic framework of the organization, and refined organizational performance measures.  Refined the capital improvement process to focus on capital planning and the development of a five-year capital plan.  Led the refinement of the budget development process to include public engagement and the streamlining of processes.   Page 4 of 11
  • 5.      Led the development of a performance management system to include instituting a balance scorecard system to better communicate the success of the organization.  Enhanced the monitoring and reporting of financial information to better communicate financial information on a daily, weekly, monthly and quarterly basis.  Implemented a financial forecasting model to review financial impacts over a multi-year.  Developed solutions to address budget shortfalls the range from $9.0M to $30.0M.  Served as a member on labor negotiation teams for contract negotiations with IAFF and LIUNA.  Presented a $1.2B dollar budget to the Board of County Commissioners, citizen groups, media and other stakeholders.  Served as Chairman of the Deferred Compensation Investment Committee with total plan assets of $61M for 1,900 employees Valencia College Adjunct Instructor July 2009 - April 2012 (2 years 10 months) Certified DDI and AchieveGlobal Instructor with a focus on delivering Leadership Development and Customer Service trainings to corporate clients. Orange County Clerk of Court 6 years 10 months Administrator March 2006 - March 2010 (4 years 1 month) Provided leadership and direction to 43 employees in developing and managing a $47M annual operating and capital budget, processing of $222M in cash receipts, purchasing, implementing operational and performance excellence initiatives, developing workforce management strategies for a 600 employee operation, and facilitating strategic, performance measurement, financial and operational planning. Achievements:  Developed collection strategy resulting in an additional $14.0M of revenue at a ROI of 183%.  Initiated partnerships with private agency to process over $2.5M in cash receipts at no cost and savings to the Clerk’s Office.   Page 5 of 11
  • 6.      Implemented new revenue recovery approach resulting in of $2.5M in additional revenue in the first year.  Led process improvements and cost savings efforts resulting in more than $10.2M in direct savings to date.  Developed organization’s first documented strategic plan, strategy map and performance measurement system.  Developed, implemented and evaluated methods to address a $6.8M to $8.0M revenue shortfall.  Worked directly with local/state officials, judicial and citizen groups to resolve financial, process and customer service problems.  Presented budget to the CCOC Executive and Finance Committee for approval, and established open government website.  Spearheaded green sustainability initiative with a goal on reducing 1.3M carbon footprint by 10% each year.  Negotiated contracts for performance and technology systems, office supplies, and third party vendors.  Planned and directed human resources management activities to maximize the strategic use of human resources to include payroll, employee relations, benefits administration, compensation, risk management, training/ development, and recruitment/ retention. Director of Financial Services June 2003 - March 2006 (2 years 10 months) Provided leadership and direction to 25 employees in developing and managing a $40M annual operating and capital budget, processing over $200M in cash receipts, policy/procedures, financial management, analysis and planning, budgeting and forecasting, and developing workforce management strategies for a 553 employee operation. Achievements:  Implemented e-payment services to gain efficiencies that resulted in savings of $1.45 to $1.75 per financial transaction.  Worked with judicial system stakeholders to include the local/state officials on the implementation of Revision 7 to Article V.  Presented budget to Executive and Finance Committee for approval.  Developed cash handling/procurement policies to ensure proper procurement, and handling over $200M in cash receipts.  Redesigned revenue recovery process to increase collections by 97%, and established performance measures.   Page 6 of 11
  • 7.      Negotiated and implemented point-of-sale and electronic portals to process payments of over $200M in cash receipts. US Navy Retired Reserves Supply/Logistic Officer - Lieutenant June 1988 - July 2008 (20 years 2 months) Provided leadership, guidance and direction to 50 unit members in procurement, supply chain management, inventory, and financial management to support efforts of the Navy’s Sailors, ships, squadrons, submarines, and shore stations across the globe. Procured and managed inventories in excess of $2B and provided financial strategies to utilize resources in a cost effective manner. This worldwide effort required strong leadership, organization, strategic planning skills, understanding of supply chain management systems, and experience in intergovernmental coordination and public affairs. Achievements:  Recalled to active duty in support of Operation Enduring Freedom in 2007. Served as Logistic Officer and worked with Afghanistan vendors in the procurement and transportation of construction materials to military basis throughout the country.  Served as Strategic Communication Officer/Public Affairs for the Center for Security Forces for approximately one (1) year.  Worked directly with media in communicating activities of Navy projects to the community, and wrote and published articles on activities of the Center for Security Forces to highlight activities for the organization.  Developed media packages to provide information to the media and communicate activities to the community.  Coordinated with local community college in Norfolk, VA in offering a degree in Homeland Security.  Trained unit members on logistical, financial and inventory management and transportation matters.  Provided financial management, cost containment and inventory strategies.  Worked closely with partners to ensure an effective delivery of services and products by using supply chain management techniques.  Led and directed organizational development activities to ensure the efficient and effective use of resources. Orange County Government 7 years 3 months Assistant to the Director   Page 7 of 11
  • 8.     February 2000 - June 2003 (3 years 5 months) Growth Management Department Provided leadership and direction to 3 employees in developing and managing a $100M annual operating and capital budget, financial management and analysis, budget and forecasting, developing workforce management strategies for a 400 employee operation, and strategic, financial and operational planning to support Building Safety, Planning, Code Enforcement, Animal Services, Environmental Protection, Housing & Community Development and Zoning Divisions. Assumed responsibilities of Deputy Department Director from 6/2000 – 11/2000. Achievements:  Planned and directed human resources management activities to maximize the strategic use of human resources to include payroll, employee relations, benefits administration, compensation, risk management, training/ development, and recruitment/ retention.  Implemented $3.1M financial and expenditure plan for the Lake Apopka Restoration Act grant to address economic issues, and serve as point-of- contact on media inquires.  Worked with community non-profit groups in executing economic development initiatives for grant funds. Updated Mayor and commissioners on progress of program.  Worked on Capital Improvement Element (CIE) to ensure alignment with Comprehensive Plan.  Optimized financial condition of agency by identifying over $2.0M in additional revenue and $1.0M in cost savings for Department.  Worked with the Enterprise Zones (EZ) and Community Redevelopment Agencies (CRA) along with the Planning Division.  Presented financial strategies to the Construction Council, Home Builder’s Association, and Building Code and Adjustment Board.  Presented budget to the Board of County Commissioners highlighting strategies, funding and challenges.  Managed citizen task forces in implementing Holden Heights economic redevelopment and County Public Notification Criteria.  Led and directed organizational development and process improvement activities. Public Works Administrator January 1998 - February 2000 (2 years 2 months) Public Works Department   Page 8 of 11
  • 9.     Provided leadership and direction to 12 employees in developing and managing a $300M annual operating and $300M capital budget, financial management and analysis, budgeting and forecasting, developing workforce management strategies for a 584 employee operation, and strategic, financial and operational planning to support Roads & Drainage, Stormwater Management, Traffic Engineering, Development Engineering, Highway Construction, Engineering, and Transportation Planning Divisions. Achievements:  Developed a ten-year (10) financial plan (revenue and expenditures) to fund $200M in major transportation projects.  Managed over $300M capital improvement program and presented financial outlook report to executive leadership.  Presented budget to executive leadership communicating strategy, funding and challenges.  Worked on Capital Improvement Element (CIE) to ensure alignment with Comprehensive Plan.  Worked on Concurrency Management Issues with the Engineering, Traffic Engineering and Highway Construction divisions.  Served on Impact Fee and Concurrency Management Committees to address funding and concerns by developers.  Tracked and reported all reimbursable expenditures associated with emergency situations to FEMA.  Led and directed organizational development and process improvement activities. Capital Improvements Coordinator / Sr. Mgmt & Budget Analyst April 1996 - January 1998 (1 year 10 months) Office of Management and Budget Provided leadership and direction to 3 employees in developing, analyzing and managing various departments for an overall budget total of $1.7B and a capital budget of $500M in a 9,000 employee operation. Served as Orange County’s Capital Improvement Coordinator with responsibilities in managing and developing a $500M capital improvement budget and plan, intergovernmental coordination, public affairs, policy development, project management, communications, planning and administrative functions to achieve the established vision, mission and goals of the organization. Achievements:   Page 9 of 11
  • 10.      Created, coordinated and implemented polices regarding the use of over $1.0M in Community Funds on an annual basis.  Worked with elected officials and legislative staff in the disseminating information to the community and execution of community projects. Provided program status reports to the Mayor and county commissioners.  Worked directly with neighborhood organizations in the implementation of community funds.  Developed policies to manage capital projects and to provide direction on forecasting and executing projects.  Worked on Capital Improvement Element (CIE) to ensure alignment with Comprehensive Plan.  Tracked and reported all reimbursable expenditures associated with emergency situations to FEMA.  Led and directed organizational development and process improvement activities. SeaWorld Parks & Entertainment Productivity/Business Analyst April 1992 - April 1996 (4 years 1 month) Provided leadership, guidance and direction to business units in developing, analyzing and managing a $500M annual budget in support of a 2,000 employee operation. Achievements:  Analyzed theme park activity to identify cost containment and revenue enhancement opportunities.  Developed polices, procedures and tools regarding the implementation of Total Quality Management program.  Developed and monitored workforce, and presented the labor budget to corporate headquarters.  Conducted labor, process, productivity and time studies to analyze department workflow systems and identify efficiencies. Education University of Phoenix Master of Business Administration (M.B.A.), Business Administration · (1998 - 2000) University of Central Florida   Page 10 of 11
  • 11.     Bachelor of Science, Business Administration · (1990 - 1994) Villanova University Online Course - Lean Six Sigma Green Belt Certification, Business Process Improvement · (2009 - 2009) Rollins College Certification, Executive Leadership Certification · (2008 - 2009) Valencia College Associate of Arts, General Studies · (1988 - 1990)   Page 11 of 11