Secure Comfort Care is a leading provider of non-emergency medical transportation in North Carolina. They offer transportation services and solutions to organizations and individuals to help overcome obstacles in managing medical transportation. Their services include door-to-door transportation for medical appointments, as well as translation services and technology platforms to connect patients to providers. During the COVID-19 pandemic, they are working to ensure dependable transportation while following safety protocols to protect patients and staff.

1. SecureComfortCare
Carolinas’ Leading Provider of Non-
Emergency Medical and Patient
Transport Coordination.
Principle LTC
1435 Hwy 258 North,
Kingston, NC 28504
August 10th, 2020

2. Every year, Millions of people miss out
on medical care due to lack of access to
the appropriate mode of
transportation.
Our
Motivation
Hospitals, Doctor Groups, Nursing
Facilities, Health Plans, even
Municipalities, struggle to manage and
schedule rides for multiple patients
daily.

3. As a result of an Ever-changing
world and unexpected situations
like the COVID-19 global pandemic.
Transportation of non-emergency
patients has been made more
challenging.

4. Secure Comfort Care!“
At Secure Comfort Care,
we offer solutions to all the medical
transportation obstacles.
“

5. To build a platform that far exceeds the productivity
levels and efficiency of our competitors
To connect our client’s patients to the industry’s most
knowledgeable, and sought-after service providers
To foster a bridge to the information gap, between our
clients and their patients. All while enabling precise, on-
demand communication, detailed reporting and transparent
cost-effective pricing
To treat all patients with personal care and respect
To create an environment where innovative thought is
encouraged, achievement is celebrated, and inspiration is born
Our Vision Is:

6. Non-Emergency Medical Patient Transport
Our
Services
Medical Transport Solutions for
Organizations and Individuals
Solutions ProviderMedical
Transportation Provider

7. Medical
Transportation Provider
Solutions Provider
Our
Services
Non-Emergency Medical
Patient Transport
Medical Transport Solutions for Organizations
and Individuals
Telehealth
Services
Support
Covid-19 Testing Kit
Pickup and Delivery
Meals on
Wheels
Transport Solutions To:

8. ALS/BLS Support
Air Ambulance Commercial Airline Transportation
Hospital Discharge
After School Transportation
Church/ Social Functions
Airport, Train, and Bus Stations
Hotel Reservations
Long Distance & One-Way Transports
We offer an array of
Transportation
Services
Senior Transport
Handicap Transport
Standing Appointments (ex. Dialysis, Physical Therapy,
Rehabilitation, Pulmonary, and Cardiac)
Disabled Transport
Medical & Dental Appointments
Wheelchair, Walker, & Ambulatory Transport
Stretcher Transport

9. 1
High quality and comfortable
transportation experiences 2
Skilled professionals to assist and
provide adequate, timely care
3
Door-to-Door medical
transportation services 4
First Aid and CPR certified drivers
to take patients ‘there’ on time
5
Clean & Secure vehicles ready to
serve on-demand 6
Offering transportation service to
COVID-19 wellness-check sites
Our Cares Program Includes
7
Access to API Platform to
connect patients to providers 8
Regular comprehensive ride reports
to show program’s effectiveness

10. When Partners choose Secure Comfort. They get access to
timely transport and detailed Program reporting, They also
reduce transportation cost up to 50% by Eliminating No-
Shows and Missed Appointments A Known Social
Determinant of Health!
TRANSPORTATION
C O S T S AV I N G S
50UP TO
%

11. Secure Comfort Care IS NOT JUST a
Transportation Provider, we provide
Transportation
Solutions to ALL your
medical transport challenges.

12. We offer Translation Services in over 10
languages to our non-English speaking
patients who need medical transportation
or any other Language Service.
Connect your organization’s patients to
cost-effective and appropriate
transportation providers
Whether your patient needs Ambulatory,
Wheelchair, Stretcher, ALS services, or just a
helping hand down a flight of stairs. We offer
solutions to all medical transportation related
questions and queries
Removes burden of Appointment
Scheduling for patients to and from
doctors/ rehabilitation/ dialysis,etc.
Appointment &
Scheduling
Connecting Patients &
Transportation Provider
Transportation Questions
Translation Service for Non-
English Speaking Clients
Transportation Solutions

13. Managing and scheduling proper and
timely medical transport for patients has
never been more challenging than now.
Organizations like Hospitals, Clinics,
Nursing Facilities, and Health Plans are
struggling to ensure DEPENDABLE
non-emergency medical transport
for their patients.
Secure Comfort Care is on the frontline.
Providing non-emergency medical
transport support and solutions
during this COVID-19 pandemic.

14. During COVID-19, our Operator’s are
following health and safety protocols
when transporting patients from
hospitals, clinics, nursing homes, etc.
Our Service
During COVID-19

15.  Drivers are provided with a first aid kit, hand disinfectant, disinfectant spray, gloves and
surgical mask whenever possible.
 Asking ALL patients whether they are experiencing any flu like symptoms before transporting.
 Avoiding close human contact (wherever possible) and encouraged to wash hands frequently.
 Drivers are strictly instructed to stay home, if any sign of sickness appear.
 Drivers from “red zone areas” are separated from other drivers and advised to stay in the vehicle.
 We avoid manual exchange of transport documents by using electronic solutions.
 Hygiene standards have been significantly raised at all SECURE COMFORT locations.
 Drivers are advised to clean and disinfect vehicles inside/outside after all transports.
Secure Comfort Care is also offering service for
COVID-19 Testing Kit
Pickup and Delivery
Our Service
During COVID-19

16. Injured Workers Medicaid/ Medicare
Recipients
Assisted Living
Facilities
Doctor Groups
Nursing Facilities Health Plans Hospitals Schools
Some of Our Clients

17. Ambulatory
Ambulance
Wheelchair
Ambulance
Stretcher Ambulance
NEMT VAN
ALS Ambulance
Seamlessly integrate requesting and
scheduling trips into your existing workflow.
Whether you're an Organization working within an existing
EHR, Transportation Department, Care Management or a
Facility We have Solutions!
How our API
Platform Works
Our Platform fully integrates
into your EHS systems allowing everyone
in your organization to book rides
for the patients

18. What We Aim to
Achieve in The
Future
The Vision of Secure Comfort Care is to offer
the Top Healthcare Logistics Platform
The goal was to develop the technology
towards a Healthcare logistics platform. Our
current platform matches ride requests with
ride fulfillments. It can be a wheelchair van, a
traditional-NEMT ambulance, or eventually a
driverless car. We are focused on creating a
broad-based health care logistics platform.

19. SECURE_COMFORT_TWITTER
info@securecomfortcare.com
(704) 701-7392
PO Box 427 Newell,
NC 28126-0427
securecomfortcare.com
Secure Comfort Care Facebook Page Secure Comfort Care Linkedin
"not just care; Secure Comfort Care!"