This document discusses strategies for working with ESL students in a university writing center. It outlines a no-editing policy and focus on providing English language and emotional support to build students' confidence. Writing consultants are encouraged to acknowledge difficulties, provide practical skills training, and recommend supplemental resources like online grammar tools, podcasts, and movies with subtitles. Areas for improvement include additional consultant training, collaborating more closely with the English Language Support department, and helping students achieve small writing goals.