1. Sales– Workingtogetherwiththe Managerof Sales& Marketing,the SalesManagerforEurope,and
the Sales Manager for Canada and North America
 WorkedwithDelphi andOperaas PMS andSalesplatforms
 Conductadministrationfromleadpreparation, competitivestudies,salesanalyticsand
correspondence.
 Supportgastronomicandsocial mediamarketingandfacilitate customerrelationsmarketing
 Engage in telemarketingandeventinitiatives
 Supportthe pro active salesteamintheirpreparation,follow throughandadministration
 Providinge contenttothe Concierge andGuestServicesforcustomerinformation`
 Prepare groupcustomeritineratesandfacilitate theirexecution
 FeedWebcontent,produce propertylayoutplansandmonitorpricingstraegies
 Workedon the DELPHI platformtoadd leadsfrompotential group
 Updatingcontacts fromSale Tripsalso onDELPHI
 Sendingofferstoclients,regardingtheirrequest;discussingwithRevenuemanagerforthe
bestpossible rate
 Calculatingthe minimumF&Bspending,thatourclientswouldhave topayperday forus to
make profit
 GoingthroughGRC reportswithAreaRevenue Manager
 UsingCVENT to linkthe bookingsthatImade on DELPHI
 Sendingclientsbrochuresandsaleskitof the Hotel
 Creatingendof the monthaccounts for Wholesalers:how muchrevenue androomnights
theygave us.
 Analyzingthe hotel marketof the Côte D’Azurandcompletingthe ‘CompetitionValue
Assessment’
 Withthe use of Operacalculatingthe productionof differentTravel AgenciesinEurope for
the month
 Creatingitinerariesforincentive groups(FIT) dependingonwhatkindof functionspotential
groupswant to have inthe hotel
 Making an expensereportsfollowingthe returnof Salestripsof the managersmentioned
above

2. Marketing – Working side by side with Marketing Manager
 Updatingthe hotelssite,withthe helpof the Webteam, toadd events,orchange
information/pictures: http://www.fourseasons.com/capferrat/
 Replyingto TripAdvisor&Booking.comnegativecomments
 UpdatingPowerPointslidesonthe Concierge IPAD,forgueststosee everymonth,whatis
happeninginthe hotel,includingspecial offersall throughoutthe establishment
 UpdatingTripAdvisor,Booking.com, andExpediahotel sitesaddingnew anddetailedpictures
of ourproperty,to attract guests,andtry to give themall the informationaboutthe hotel as
possible before arriving.
BOOKING.COM:http://www.booking.com/hotel/fr/grand-du-cap-ferrat.fr.html?label=gen173nr-
1FCAEoggJCAlhYSDNiBW5vcmVmaE2IAQGYAQ3CAQNhYm7IAQzYAQHoAQH4AQuoAgQ;sid=a7414a7
ba08ef14f415844954d83cde4;all_sr_blocks=37490901_88081958_2_2_0;checkin=2017-03-
09;checkout=2017-03-10;dest_id=-
1466094;dest_type=city;dist=0;group_adults=2;highlighted_blocks=37490901_88081958_2_2_0;roo
m1=A%2CA;sb_price_type=total;srfid=5c890520737a9990d2281460bb5567386ec92156X1;type=tot
al;ucfs=1&
TRIPADVISOR:https://www.tripadvisor.co.uk/Hotel_Review-g187237-d195666-Reviews-
Grand_Hotel_du_Cap_Ferrat-St_Jean_Cap_Ferrat_French_Riviera_Cote_d_Azur_Provence.html
EXPEDIA: https://www.expedia.fr/Monaco-Hotel-Grand-Hotel-Du-Cap-Ferrat.h19958.Description-
Hotel?rm1=a2&hwrqCacheKey=64a73652-8db4-4b08-ae88-
ec3bdb22c1aaHWRQ1479116399121&c=ec7a9181-99bd-4045-a908-
a150595260d3&&chkin=15/04/2017&chkout=16/04/2017
 PostingeventsandpicturesonourFacebookpage to make iteasierforgueststo know which
eventsare takingplace inthe hotel,andwhentheyare goingto happen:
https://www.facebook.com/FourSeasonsGrandHotelduCapFerrat/?ref=bookmarks
 CreatingbrochuresonAdobe/Powerpointforoffersrelatingtoroomsandevents
 Making outlinesof ourrooms,suites,andeventspacestocreate afloorplanwiththe
WebTeamforthe hotel website
 Analyzingcompetitionforthe F&Bmarketcomparingour promotionsfromourRestaurants
La Véranda,Le Cap,and the ClubDauphinrestaurant,tothe othersin Monaco, Nice &
Cannes.