1. Results at a Glance
Geoff Smith Associates
• Security protocols are automatically enforced
transforms business processes
• Automatic, secure, tamper proof audit trail
saves time and ensures compliance
• Improved image quality adhering to legal
admissibility standards
The Challenge:
• The agency provides specialist services for evidential
scanning to support police prosecution and court
evidence. Providing staff the information they need to
do their job, while also adhering to strict IT security
protocols and rigorous audit trails put a strain on the
system. The agency needed a solution that could
automate this process, ensure compliance, and
provide an audit trail.
The Solution:
• Thousands of different types of case documents are
now automatically ingested and prepared for court
submission, meeting strict evidential weight
guidelines. Image quality is paramount
• Every single action performed during the process is
recorded, providing an automated audit trail.
• Access to data is controlled according to the
operators SC cleared status, making sure a single
operator cannot access all the data from a single
document simultaneously.
LEGAL SERVICES
Editor's Notes
Blind – customer may be willing to take calls
Industry
Legal
Location
UK
Products
Kofax® Capture™
Contact
Alex Woolfenden (alex.woolfenden@kofax.com)
Challenges
Geoff Smith Associates provide specialist services for evidential scanning to support police prosecutions and court evidence. This specialist service requires staff with a SC cleared status and a supporting technical platform that adheres to strict IT security protocols and rigorous audit trail. GSA required a scanning platform that offered Enterprise class robustness, security and audit trail. Kofax was selected to provide the platform to carry out this vital service in supporting UK police forces.
Solution
GSA use Kofax to scan in thousands of different document types which can vary dramatically depending on the case type. From reams of financial data to scraps of paper notes, tickets, receipts or cheques. All the documents must me legible for court submission and carry maximum evidential weight. Every single action performed in the Kofax platform is recorded. Covering the time of the action and the operator. In instances where data is so sensitive that a single operator can not see all of it, the indexing tasks can be split between operators.
Benefits
The Kofax implementation has supported GSA in it's drive to offer the highest level of secure evidential scanning. The automatic creation of an audit trail of actions saves massive amounts of time in comparison to a manual record. It also provides a much more secure and tamper proof method of audit trail. The quality of images is also paramount to enable maximum evidential weight and allow Legal Counsel to view filtered material. The quality of image allows materials to be entered for trial that may not have been admissible previously. This has potentially critical ramifications for successful prosecutions.
