15. I wanted to see if an unknown & new brand
could generate results like huge names. So
that’s why we launched the ‘2020 Scent’.
@alexhicksonpr
#BrightonSEO
Banana bread
DIY ‘musk’
Hand sanitizer
Joe Exotic from
‘Tiger King’
17. Generating revenue
through viral content
on less than £10
Everything was made at home, with materials we
already had and then pushed out to press.
No help from my agency - just a little side project!
@alexhicksonpr
#BrightonSEO
18. 1 product
300+ links
20+ TV segments
100+ radio features
Direct revenue driven = £20,000+
Total cost of campaign = £2.16*
Return on investment = 1,020,224%
19. So how do YOU do this?
@alexhicksonpr
#BrightonSEO
20. 1
Tying your idea/product into a
current trend
3
Identifying your audience
5
Creating the perfect
outreach strategy
2
Validating that trend
.
4
Selling in your story
@alexhicksonpr
#BrightonSEO
28. How do you validate an idea is good enough?
● Buzzsumo (potential ££)
● Google Trends
● Exploding Topics
● Answer the public (potential ££)
● Social media trends
We picked our four scents based on trends and articles written about
that year, and there are multiple ways to cross-reference your ideas
with trend data for free
29. How do you validate an idea is good enough?
Each layer of our product was picked directly from some of the most trending topics of 2020.
We used Google Trends to make sure that all of these would resonate with our audience in the UK.
30. When will your product cut through the noise?
Free trend tools showed us
October was the perfect launch
time
For us, the main aim was driving
SALES - we didn’t want people to
browse and not buy.
Use terms that surround user’s
buying behaviour.
32. Target where your audience consume media
Consider:
Product positioning
Brand values
Price point for the publication
Secondary channels (e.g. radio)
Yes, that’s Ryan Seacrest!
@alexhicksonpr
#BrightonSEO
33. Use analytics to understand WHO prospective
customers are
You can rely on free analytics tools from your existing
platforms
GA can identify demographic profiles of visitors,
highlighting which media to consolidate or target your
audience
Use your social media demographics to look at age
and gender splits
This will help you target key publications for your
customer base
We were surprised by the initial US pick-up,
which led to us targeting US regionals
34. How to SELL IN your story
Step Four
@alexhicksonpr
#BrightonSEO
35. A well-crafted pitch can take time, but it’s your
free tool to getting your campaign in front of
thousands of readers
@alexhicksonpr
#BrightonSEO
36. Subject Line
● Call to action at the beginning
● Include key hooks from your
product
● Gives the journalist the hook or
novelty - it’s ‘2020 Scented’
37. Opener
Make sure you answer:
● What the product is/the story about
● Why it’s relevant or on trend
● Where the product can be bought /
campaign be seen (link) @alexhicksonpr
#BrightonSEO
38. Primary Hook
● This is the bread and butter of your
story, it’s not a sales pitch - it should be
light and entertaining
● Contextual imagery is key - use
something that’s commercially
licensable, so a journalist can easily use
that in any piece
● Short, sharp, succinct - if you struggle to
get your hook across in a few sentences,
it’s not clear enough @alexhicksonpr
#BrightonSEO
39. Secondary Hooks
● Answer any remaining questions about
your product/campaign
● A sentence or two of context is essential
● You can include a call to buy, but be
subtle - explain the story first
● You should link to your product, you
want to reiterate to the journalist a
reader needs to ‘see it to believe it’ @alexhicksonpr
#BrightonSEO
40. Quote
● Add a personal touch and rationale
as to why you’re pitching this to a
journalist
● Consider tone and style
@alexhicksonpr
#BrightonSEO
41. Close
All you need here is:
● Links to a Dropbox for any images
● Contact information
● A small footer about the brand
● A methodology - if data has been used
@alexhicksonpr
#BrightonSEO
42. Whole thing?
Less than 400 words, anymore is excess - your story
needs to be digestible.
@alexhicksonpr
#BrightonSEO
52. Top-tier digital
publications
Many top-tier publications will
only publish if the story hasn’t
been saturated elsewhere.
Aim for them first.
Regional digital
publications
Regional publications often can
carry higher engagement, but
should be a second push
TV
Targeting magazine or lifestyle
shows can be a good way to create
additional conversation around your
campaign/product
Radio
Don’t underestimate radio coverage,
often they’ll post digital articles too
- increasing backlinks to your
product page
Follow-ups
Following up with journalists
is key - and can tweak
direction of your outreach
54. Outreach top tips
In both the UK & USA, the majority of radio stations will pick
up their topics from digital news first
@alexhicksonpr
#BrightonSEO
Thanks so much, it’s an absolute honour to be on the main stage presenting to you all today - and I hope you find this informative and inspiring!
First things first, ‘going viral’. We’ve all heard the term, a lot of us will probs have a good idea of what it means … but i’m gonna try and break this down deconstructing virality
Dictionary definition is … sounds great right? We all want our content / campaigns / marketing efforts to do this
To set out to make something ‘ go viral’ is incredibly vague and meaningless if not thought out properly
REad slide
So always ask yourself… what are your content goals?
Creating content that goes viral is great, as it will generate reach and engagement.
But if you’re unsure on your call to action, or targeting the wrong channels, this engagement will go to waste.
So, how do we create viral content across multiple channels?
That’s the KEY to any viral content. Think about the last TikTok you sent to a friend, the last article you read that you just had to share with a colleague, or your Mum. Why ddi you feel so impassioned to share it?
It made you laugh, it made you feel angry, it hit you with a pang of nostalgia about something. Often, you remembe the emotions you felt, rather than the content itself - but a good viral marketing campaign will do both.
Wer’e all humans, and we want to create a ‘shared experience’ with each other
So the first step in creating viral content, is to think of your end goals, and then have emotion at the very heart of your campaign
If you’re goal is to sell a product, and you get that emotional pull right - it doens’t feel salesy or hollow, but the consumer quickly understands how this product could MAKE THEM FEEL
So… it’s all well and good me going through theory, but how do you execute this?!
Going viral for an ecommerce brand is especially useful, if your campaign or story can drive links, traffic and customers directly to a product page. This is where digital PR comes in
So this is me and my fiance, and in 2020 we launched Flaming Crap an ecommerce website, selling candles online. We had no budget, no capital, no savings, lockdown had hit us pretty hard. I wanted to see if I could launch a brand, drive traffic and drive revenue JUST with a low-budget digital PR campaign
Which is where the idea for the 2020 Scent was born
Go through each stage (how did I think of the idea, how can you validate it? Buzzsumo - but that costs ££, so you can use Google TrendsIf you don’t think you have something that’s PRable… then create something - thats what we did, it was intended solely for PR
And when I say low budget… I mean low budget
Also… the candle wasn’t even created yet. It genuinely was a label stuck on a tin, but it demonstrates the power of a story.
Everything was made at home, and just pushed out to press - no huge budget, no help from my agency - just a little side project!
Smelling like banana bread, hand sanitizer, DIY musks and ‘Joe Exotic’ from Tiger King - the product went viral.
We were featured in over 400 publications worldwide, including Fox News, talked about on TV & radio and sparked a HUGE debate on social media over “what 2020 smelled like”.
Proving you don’t need huge budgets or an established brand to get something talked about internationally.
I decided to start an ecommerce business using no marketing tools other than digital PR, I didn’t just want to drive links - I wanted to see us convert audience
REturn on investment, obviously this drove that amount of revenue to buy a product, which we then had to create - but the campaign itself, cost £2.16
Show the New York Post, Metro etc. versus the shitty photos we actually took
Also… the candle wasn’t even created yet. It genuinely was a label stuck on a tin, but it demonstrates the power of a story.
To do this, there’s five steps
Ultimately, there’s 5 steps that can be followed to create a well rounded campaign
Go through each stage (how did I think of the idea, how can you validate it? Buzzsumo - but that costs ££, so you can use Google Trends
No matter what your niche is, whether it’s fashion, homeware, food… there will be trend lifecycles in your particular industry - that can be especially valuable if you’re launching a product
First, you need Identify the niche - browse that topic in relevant publications, or use social media to see how that trend is being engaged with by consumers
Consider if this will be a flash in the pan and how fast you can act, if it’s going to take you 2 months to create your content or campaign - it might be old news by then
Formats are reused and recycled often, I often see novelty smelling candles since we launched our 2020 Scent, even to the point where some journalists and PRs think they’re unoriginal now - but if the format still works and bigger brands have demonstrated t his - its worth a shot
But remember… Whilst they’re great for INSPIRATION, don’t be put off by thinking you can’t create something like this - YOU NEED TO REMEMBER THAT THE HEART THEY’RE JUST GOOD STORIES
Once you’ve selected something you feel can help launch your campaign, it’s time to test the waters
There are multiple tools in our space that can help, but I’ve tried to show and use the ones that are completely free. Programmes such as Buzzsumo are fantastic at content and trend analysis - but the full features costs ££, so you can use Google Trends
We wanted to ensure the ‘layers’ of our candle captured the public’s attention at the end of 2020. So what better way to use the most trending topics to formualte each layer and scent?
Then once you think you have the bones of your story, you need to know when to strike.
Google trends showed us that people start to consider buying candles from October - end of December
This gave us the perfect time frame to launch our brand, and product PR campaign.
Every product will have it’s perfect window, regardless of niche. Make sure you use tools and research to know when yours is.
For us, the main aim was driving SALES - we didn’t want people to browse and not buy, hence we focussed on gifts and sales terminology in our trend research
Understanding the way your audience interact with their media is important - you want to position your product in the right place.
For us, we had liberal values we didn’t want to hide - they weren’t going to work for every publication.
We wanted an actual call to action, we wanted people to BUY. There’s no point targeting an expensive product at a low-income audience - think about if your price will appeal t o the target market
We wanted the coverage and links that we acquired to be drivers of traffic and sales, they were telling the consumer the story of the product - the best campaign in the world can’t persuade a purchasing decision if the price point is wrong
Then we looked at other channels,
If your budget is restricting you from in-depth market and consumer research… you can rely on fre analytics tools
If your brand is existing
Go through each stage (how did I think of the idea, how can you validate it? Buzzsumo - but that costs ££, so you can use Google TrendsIf you don’t think you have something that’s PRable… then create something - thats what we did, it was intended solely for PR
Now the most cost-effective, and financially free way is a press release or pitch that you outreach to press
Subject line or headline. Probably one of the most crucial parts.
Our headline gave a call to action “you can buy a”, “2020 scented” - it’s an oxymoron, it sounds bizarre, what does a year smell like? We’re already starting that debate just from our headline - and then gave some of the hooks (Tiger King etc.)
Remember, you’re trying not to be advertorial - you want to tsell the STORY, not the product
Quotes from experts or company spokespeole always help ground a story, add an opinion
You want a journalist to lift this directly and use in an article, it adds a human element and something more opinion based than the information you’ve already given
If you’re struggling to get your main hooks across in 400 words, then you need to reconsider what the most important are
All amazing tools, but there’s one thing in common
They cost ££££
Tools to search for specific journalists, hunt their contact details and also - strike a conversation! There’s regular journalists now that always will feature new Flaming Crap candles
Searching for similar stories (using a regular headline prefix can work really well) will give you journalists to target, then you can use free tools like Hunter and Mailtester to find their contact details
Many would disagree, but this is what I’ve found to work if you want your campaign to get natural pick up and take off in a ‘viral’ sense
Digital - some may want exclusivity, I’d really think about whether this is worth holding your story back from other relevant publications
Regional - often can carry higher engagement amongst a loyal readership, but many nationals won’t touch a story if regionals have picked it up first
TV - magazine, lifestyle or panel shows can be a good target to create additional conversation around your campaign/product
“Tweak direction of your outreach… engaging in dialogue with journos made us target more TV & radio”
UK - Capital takes it from the Metro
US - Many regionals are syndicated or owned by Fox News
Often journalists will ask for samples if it’s an obvious product PR piece - but if you’ve sold the story in well enough, they won’t need them - we only sent 2 samples to TV that never got aired, and declined the rest - all of them posted the story anyway
Keep regularly checking which publications or outlets are your main sources of traffic, it will help you target similar publications to get in front of similar audiences
Over six months, with no additional PR efforts
Remember…
You’re promoting a story first, a product second
Set clear goals for your content campaigns, otherwise any viral activity will be wasted
Validate your idea with trend insights
Your pitch is the the most powerful free tool you can use
Don’t feel like samples to journalists is necessary if you want to keep costs really low
Be prepared to pivot your outreach strategy based on initial results and data