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“It’s not that simple” methodology: “Simplify” methodology
Characteristics:
 Processes extremely difficult to explain; No process
map available or mapping extremely difficult to
explain/understand
 It always takes either many hours or days to obtain
any information one expected should be readily
available.
 More than one person/department needs to be
involved to produce anything one needs; not because
of controls, but for example because no one had
thought of gathering everything in one place.
 Nobody asks the Question – “How are others
addressing this particular challenge we are facing?”
 Problems drags on for years without solutions.
Characteristics:
 All hurdles are constantly being removed
 The bar is constantly raised higher
 Customer’s needs are anticipated
 The organisation/function evolves to a self-
service model
 End users can get what they want at request/ or
routinely and better still, they could be presented
with what they did not know they need.
Impact:
 Huge financial losses as the company is usually not
aware of their inefficiencies or has become so used
to it – one constantly hears “Yes it’s a problem; but it
will be too expensive to fix, we will deal with it later”.
So, it ends up as the insider attacker on performance.
 Low staff morale
 Loss of agility/responsiveness in a today fast moving
and competitive business environment
Impact:
 Massive financial savings
 High level of staff engagement and retention
 Company at the forefront in their
industry/market as one constantly forward
looking.
 Becoming a market leader, a trend setter.
TWO WAYS PROCESSES ARE SET IN ANY ORGANISATION:

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Are processes working FOR or AGAINST your organisation's objectives

  • 1. “It’s not that simple” methodology: “Simplify” methodology Characteristics:  Processes extremely difficult to explain; No process map available or mapping extremely difficult to explain/understand  It always takes either many hours or days to obtain any information one expected should be readily available.  More than one person/department needs to be involved to produce anything one needs; not because of controls, but for example because no one had thought of gathering everything in one place.  Nobody asks the Question – “How are others addressing this particular challenge we are facing?”  Problems drags on for years without solutions. Characteristics:  All hurdles are constantly being removed  The bar is constantly raised higher  Customer’s needs are anticipated  The organisation/function evolves to a self- service model  End users can get what they want at request/ or routinely and better still, they could be presented with what they did not know they need. Impact:  Huge financial losses as the company is usually not aware of their inefficiencies or has become so used to it – one constantly hears “Yes it’s a problem; but it will be too expensive to fix, we will deal with it later”. So, it ends up as the insider attacker on performance.  Low staff morale  Loss of agility/responsiveness in a today fast moving and competitive business environment Impact:  Massive financial savings  High level of staff engagement and retention  Company at the forefront in their industry/market as one constantly forward looking.  Becoming a market leader, a trend setter. TWO WAYS PROCESSES ARE SET IN ANY ORGANISATION: